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out of 34 reviews
“Great location, great price, great service”
We were extremely happy with this hotel, especially after our last hotel in LA which was a disappointment. It was affordable and in a great location in Union Square in the heart of the shopping district. The rooms were clean and well kept up, and the staff was always helpful and courteous. Would definitely stay there again!
“Whether you're on a budget or not, this "budget boutique hotel" blows the rest away!”
This is my 2nd visit to the Hotel Mark Twain -- had such a wonderful & relaxed stay last time that booking here again was the 1st thing I did after confirming my trip to SF. It's truly a "boutique" hotel -- small, personal and comfortable! 5-stars for me! :-)
“Nice budget hotel”
We were looking for an affordable hotel for a two-night stay in San Francisco, and this was exactly what we were hoping for - clean, comfortable rooms, friendly and helpful staff, decent location, and the price is right! I would happily return there to stay for an extended period of time.
“I'd choose it again !”
Top Service ! Very very professional in all situations. There is a GREAT breakfast restaurant beside the hotel !
“Great hotel for a reasonable price!”
The hotel was great! Perfect location, very central to a lot of sights. It was in a safe area with nice restaurants nearby. The hotel staff was helpful and friendly. The room was clean and quiet. The room faced the back so we didn't have any street noise. I was very pleased with this hotel. I would definitely stay here again and recommend it for anyone staying in San Francisco!
“Excellent for the money”
Very good value in the heart of Union Square. Clean rooms, helpful staff, great location.
“cozy, but clean and good price”
not a luxury hotel by any stretch of the imagination, but we found it clean and adequate. right in downtown san fran and only a few blocks from union square and cable cars. about a 30min ride to fishermans wharf.
“An excellent hotel in a somewhat sketchy neighborhood”
Rooms are clean, kept looking great by friendly housekeepers, and are outfitted with the essentials (tv, soap, shampoo, conditioner, hair dryer, etc.). NO a/c, but there is a fan, and also a small radiator in the corner of the room. This was not a problem during our visit in July, but during hot months like Sept - Oct I can see this becoming an issue. The staff are friendly and very willing to help. The hotel is located right on the edge of the sketchy Tenderloin area, but it's directly across the street from the Hilton, so it's not THAT sketchy. Just be sure not to venture too far west on Ellis or Eddy lest you get mugged. Otherwise, the location is great. Within walking distance from Union, Market St. and the SOMA & financial districts. Convenient bus routes surround the hotel, and there are plenty of good restaurants to be found within the vicinity. Fun fact: The hotel is half a block up the street from GLIDE church, featured in the movie "The Pursuit of Happyness". We checked out Sunday service there and it was a great experience. You can really see how the church cares about its members, regardless of race, social status, or partner preference, and they are very welcoming to tourists. Would definitely have no qualms with staying here again.
“Going back next time”
I have been to a few other inexpensive hotels in downtown SF and this one turned out to be a very good deal. The staff worked hard to get me a room even though I arrived very early (10am). The room was simple but alot better than I expected. It is centrally located so you get the noise from the street that you should expect at night downtown anywhere with your window open. Rather than try a yet another new place, I will just go back to this one the next time I am in SF.
“Would Stay Again!!!!!”
Had a very nice stay here!!!! Everyone was very helpful and the size of the room was bigger that I thought we were going to get in San Fransico. Would stay here again, and will tell all my friends!!!