Ratings based on 1,981 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles

Very homey. Great staff!!

Posted 21-Aug-2014
Pros: I felt comfortable there.
Cons: It would have been nice to have more than 3 or 4 channels, considering it is DirectTV. There wasn't a desk to work at, but the big comfy chair was n
Location: Great restaurants close by. close to some of my customers.
I enjoyed my stay here. The room was cozy and quiet.
4 out of 5
Recommended
for Everyone
by A verified traveller from SC

Nice hotel with a good vibe

Posted 18-Aug-2014
Pros: Comfortable bed, nice space, interior design
Cons: Sound dampening should be invested in (thermal pane windows would do wonders).
Location: Union square and lots of shopping available. Great food everywhere.
Well designed spaces, nice detailing throughout. Helpful staff and good to very good service. We asked for some additional furniture for the room and received it almost immediately. We had a room overlooking Taylor street and if you are not a very very sound sleeper, you will be awakened many times by road noise and loud people. The courtyard rooms are probably much quieter. Even with the noise, we would definitely stay here again.
3 out of 5
by A verified traveller from Sacramento, CA

Cute hotel. Lacks ammenities.

Posted 16-Aug-2014
We booked without thinking to check for air conditioning. No air conditioning and no screen on our window that led out onto a landing where others could easily walk. We didn't feel safe leaving the window open to sleep because of this. There also wasn't a blow dryer. Blow dryer is a small thing, but there is usually one in most hotels. It was clean and comfortable except for the stuffiness because of no air conditioning. Probably won't stay there again.
5 out of 5
Recommended
for Couples
by A verified traveller from Perth, Western Australia

Ideally situated for Cable Car and Union Square

Posted 16-Aug-2014
Pros: Central location
Cons: The soundproofing of interconnecting rooms. The next door neighbours, if thoughtless , are virtually in your room with their conversation
Location: Cable car and Union Square, safe area for tourists, easy to hail cab, great Irish pub, Foleys, within yards
Small, recently refurbished, helpful staff. You can't choose your neighbours anywhere, but interlocking Deluxe rooms guarantee unwelcome insomnia from inconsiderate guest noise. Badly needs attention with soundproofing , and would not consider booking unless there is sealed room and no connecting doors.
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 8-Aug-2014
Convenient price. Near to union square. Breakfsst is not bad. Staff is helpful &friendly. I recommend this hotel to others.
4 out of 5
Recommended
for Couples
by A verified traveller from Columbus, OH

Nice and Simple

Posted 28-Jul-2014
Pros: Nice boutique hotel, quaint and affordable.
Cons: The privacy noise in the bathroom.
Location: Right down the street from Union Square. Just south of the hotel is a little sketchy, but not to the point where my wife or I felt unsafe.
Hotel staff was more than polite upon our visit. Our standard queen bedroom was bigger than we expected it would be. The hotel was undergoing some renovations during our stay in the lobby area, but we were unaffected or bothered by it. Only one small elevator, but it was suprisingly quick and efficient (we stayed on the 8th floor). One thing I was a little bothered by is that the bathroom vents were connected to our neighbors room, so anytime we were in the bathroom or near it at the same time, we could hear each other almost too well.
3 out of 5
Recommended
for Everyone
by A verified traveller from San Francisco, CA

Decent Hotel . . . Close to Union Square &Chinatow

Posted 27-Jul-2014
We had the hardest time booking a room for a same day room and was finally able to book this hotel. It's in the poorer part of town and there are a lot of homeless people. We had the hardest time with parking (read signs). Valet is $38 I believe (the next day we parked at a parking garage $25 for 24 hrs just around the corner). The room was okay. I didn't think it was worth $200 something for a night but I understood that San Francisco was expensive so our room was probably decent for the price. For the most part, noise wasn't a problem, we didn't hear much from the neighbor's but the windows weren't that great. You can hear sirens and a bit of traffic but overall it was pretty quiet (we were not facing the streets so that might've helped). They do house keeping once a day. Bathroom was nothing special and there's no air conditioner but there's a ceiling fan. Union Square was right across from Macy's (a couple blocks walk) and I recommend doing a loop tour bus to just explore but be careful of who your tour guide is, some skip parts of the tour. I would probably stay here again as a third choice.
4 out of 5
Recommended
for Everyone
by A verified traveller from Oslo

Posted 25-Jul-2014
Nice staff, perfectly fine room, central location. No complaints!
4 out of 5
Recommended
for Everyone
by A verified traveller from S

Nice way station.

Posted 21-Jul-2014
Mad a late reservation. It was around 11 or so but still was able to get a room the staff were present, but slow. Other than that, we got into are room, and, we were presently surprised. The hotel has had a recent face lift, and it looks great, as well as clean. Oh yes there was something that struck me odd. In the bathroom there was a hole in the shower wall 5 hat looked like it was put there on purpose for vetting or something. I could here other guest in the morning, and I was uncomfortable knowing that they as well could hear me.
4 out of 5
Recommended
for Everyone
by A verified traveller

Decent hotel, good prices

Posted 20-Jul-2014
The value us really good. There is some early morning noise, garbage pick up in the back. The rooms are really clean and safe. The rooms are really big and spacious.