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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Located on a busy main street with two major theaters, the 13-story Hotel Frank, formerly Maxwell Hotel is a block away from Union Square and the Powell cable-car line.
Complimentary coffee and newspapers are available each morning in the hotel's ornate lobby, where a computer provides high-speed Internet access and printing.
Guests receive discounted access to a health club two blocks away.
Room Amenities
Rooms
The new guestrooms are exceptionally quiet and feature hound's-tooth patterned carpet, tufted faux crocodile headboards, custom hand-blown glass light fixtures, flat-screen TVs with HD programming, iPod docking stations, custom-made bathrobes, complimentary wired and wireless Internet access, and designer bath amenities.
Dining
Max's on the Square - Enjoy a myriad of dining options from casual to fine dining, and everything in between.
Recreation
Guests receive discounted access to a health club located two blocks away.
Maxwell Hotel - soon to be Hotel Frank is a half-mile from the Yerba Buena Gardens, which include a historic carousel, bowling alley, ice-skating rink, and children's play area.
Nearby 18-hole golf courses include the Presidio Golf Club and the Lincoln Park Golf Course, both within five miles of the hotel.
Golden Gate Park, 4.5 miles away, has walking and running trails, a playground, gardens, and tennis courts.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 220) · See more Hotel Frank reviews
out of 220 reviews
“Great Hotel with friendly staff and cool decor!”
When we got to the hotel on the crowed supershuttle we didn't know what to expect but as soon as we were through the door the guy behind the desk greeted us with friendly cheer, he soon pointed out that as we were staying for 12 nights he'd upgraded us which was great. The staff and cleaners at the hotel are all really friendly, always saying good morning. The decor is brilliant, large screen tv, stylish bedroom lights and carpets we couldn't of had a better room. Ok the area is very busy and there's a lot of bums about but you soon learn to ignore them. Don't go into Max's resturant next to the hotel it's over priced and food isn't brilliant. Drink in the irish house round the corner but if you have food there the portions are massive. We ate in the king of noodles 4 nights and that was cheap and great. Get the city pass to save money!
“One of the Best SF Boutique Hotels Around!”
The Hotel Frank was everything I expected and more!
“Quick's Birthday”
Absolutely wonderful!! Looks just like picture.. Was wanting to try a new hotel every visit but I will be coming back to Hotel Frank again and again.. Was upgraded for free to Jr. Suite.. Will always recommend this hotel!!
“Great Hotel”
We loved our stay here! The room was comfortable and clean and tastefully decorated. The room pictures on Expedia gave me pause when we booked because the carpet looked kind of crazy, but the room looks much better in person. Less than a block from union square and very easy to access from the airport. Definitely would stay here again.
“Stylish hotel in great location.”
Pleasantly surprised at the good quality of this conveniently located and stylish hotel at such a reasonable price in San Francisco. I was a first time visitor and found that I could walk to shops, restaurants, theater and transport easily. Room was very comfortable with modern decor and great to have the luxury of a bath.
“Satisfied”
This is an older hotel close to Union Square. The room was clean and quiet. The staff were friendly and very helpful. The price was reasonable and we were very satisfied with our stay there
“Great Hotel”
This hotel was very affordable and really cool. The decor was very art-deco meets modern and everyone from the front desk staff to the valet was very nice and super helpful. I would definitely stay here again.
“Would definitely go back!!”
We stayed at the hotel for 5 nights and 4 days. We were very happy with our stay, the staff, and the hotel in general. The front desk staff was more than helpful to us when it came to our desired activities each day. We didn't have to ask for assistance when we checked in, the lady at the desk immediately gave us a map, showed us where the attractions were located, pointed out the various modes of transportation as well as where to pick them up, she asked if we had a car and when we said no she expressed her agreement in that decision. We thought the room was beautiful and very well taken care of. The only thing that could have been improved was the showerhead; it was just much too big for the waterflow, so it had no pressure at all, but we worked with it. We were greated daily coming and going by the friendly staff. Our last morning there we had a bit of a noise problem by the maids who were cleaning the room next door and the door continually slamming shut at an early hour; it was a bit much and I thought they could have been more courteous at that early hour, once or twice is one thing, but it was probably 10 times. However, it was only one time out of the course of our 5 night stay. Other than that, I would definitely go back to the Hotel Frank and reccommend it to others. It has character, great staff, a perfect location, and when we checked out and asked for a cab to the airport, they ordered us a limo instead for the SAME cost. I was very impressed! Thanks Hotel Frank!
“Great Hotel”
Hotel Frank is situated in a great location near Union square park. No need for a car because we vere able to see a lot by walk and bus stop is near the hotel so it is simple to go to any location in the town from this point. This was one of the best hotels i stayed in and I would recomend it.
“Second Stay”
This was the second time I have stayed at Hotel Frank and I was very surprised when they recognized me and thanked me for staying there again. The stay was great. Super convenient and a short walk to most of the places to visit. Will definitely stay again next year.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 220) · See more Hotel Frank reviews
The preferred airport for Hotel Frank is San Francisco, CA (SFO-San Francisco Intl.) - 19.1 km / 11.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
