Ratings based on 2,698 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom California

Posted 15-Apr-2015
The staff were so pleasant that it was a pleasure staying there. The breakfast was very good and the bus shuttle to the airport was on time and excellent. The air conditioner/heater in our room wasn't working very well but we actually didn't need it.
3 out of 5
by A verified travellerfrom Michigan

Posted 13-Apr-2015
Cons: Staff's demeanor toward customers.
Traveling several times every year. This was the first time I ever experienced that the room was not cleaned up until 10 o'clock at night. I had to call the front desk for cleaning room. The house keeping were so rude to say " we just came to work and knew nothing about it." I was expecting some sorts of apology but I was wrong. I was simply stunning.
4 out of 5
by A verified travellerfrom S

Posted 13-Apr-2015
Pros: Everything was amazing .
Cons: I have no remarks
Location: Good location we can easily take the bus .
There is a lady working at the reception that isn't helpful at all .The young man is very helpful as like all the other staff members except that lady . My experience was very bad with her .But the hotel was very clean ,quiet , excellent .
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Sac

Nice Hotel-Pleasant stay

Posted 9-Apr-2015
Pros: Staff was friendly
Cons: The interior decoration of the room. It could be more up to date.
My experience was good. We checked in late and checked out early in the morning (breakfast time). Front desk staff was nice and answered any questions I had.
2 out of 5
Recommended
for Everyone
by A verified travellerfrom B

Hotel is under major construction currently!!!

Posted 8-Apr-2015
I am only writing this to inform prospective overnighters of the problems they will encounter. First off,...our room was clean and decent. Somewhat updated. However,...that's the only positive point. * the parking lot is filled with construction vehicles so goodluck trying to park close. *Construction starts early so don't plan on sleeping in past 7. *The front entrance is completely tore up so you need to haul all your luggage from the far off distant land that you parked in. * I should also point out that the free continental breakfast is only if you don't book through a third party travel site. (Misleading ammenities is not a good way too fill your hotel) Did I mention it borders the freeway??
4 out of 5
Recommended
for Everyone
by A verified traveller

Stains on bed sheets

Posted 2-Apr-2015
Cons: Cleanliness
My nephew noticed some stains on his bed sheets but slept on them anyway. He was tired and didn't tell me right away.
2 out of 5
by A verified travellerfrom Seoul

공항근처의 편리성과 불편함이 공존

Posted 2-Apr-2015
Pros: 공항까지 운영하는 셔틀버스. 공항까지 10분거리.
Cons: 룸의 환기, 방음시설 물 1병정도는 무료로 지급해줘야 할것 같다. 물 2병의 룸에 있고 $2불식 지급해야 마실 수 있도로 되어 있었다.
Location: 근처에 맥도날드와 , 24시간 운영하는 팬케잌을 즐길 수 있는 레스토랑이 있고 주변에 주유소와 함게 운영하는 편의점이 있다. 하지만 주류는 판매하지 않기 때문에 주류를 구입하고자 하면 차로 5분이상 나가야 구입할 수 있다.
SFO근처의 여러호텔을 검색하다가 [베스트웨스턴]이라는 네임벨류를 보고 보통이상은 되겠다 싶어서 예약을 했으나. 생각보다 실망스러운 부분이 있었다. 첫째, 룸에 들어갔을때 환기가 제대로되어있지 않았는지 다른사람의 체취같은 냄새가 났고. 둘째, 방음시설이 제대로 되어있지 않는지 옆방의 소음이 들림. 셋째, 공항근처에 위치하기 때문인지 비행기 이륙하는 소리때문에 잠들기 어려웠음. 공항까지 가는 셔틀버스가 1시간에 2대 운행하기 때문에 편리하고 공항까지는 10분이면 도착하기 때문에 접근성은 무척 유리하다.
2 out of 5
by A verified traveller

Pick Another Airport Hotel!

Posted 31-Mar-2015
Picked this BW Hotel because of proximity to airport. After being put on hold 3 times when calling for shuttle we were Td it would be 15 minutes. 35 minutes later it showed up. Hotel is under construction. Check in staff needed to complete a 5 minute conversation with another hotel employee before acknowledging we were standing waiting to check in. Room was adequate, although not thoroughly cleaned. No bathroom ammenities. Breakfast buffet was abissmal. Lots of other airport hotel choices. I'd pick one of them.
3 out of 5
by A verified travellerfrom Chicago, IL

Not a great option, but better than I expected

Posted 31-Mar-2015
Pros: Room was simple and clean
Cons: The exit and entrance story was confusing with the constructions and the parking lot was too crowded.
The room quality was so-so. I don't think I'd go out of my way to stay here again, but it wasn't bad. An affordable place for a business trip.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom calif

Nice for proximity to airport

Posted 18-Mar-2015
Very comfortable. Will definitely stay again! Great staff, comfortable surroundings, reasonable in price and great food.