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Reviews of Aida Plaza Hotel

2 out of 5
Aida Plaza Hotel
1087 Market Street, San Francisco, CA

Reviews

5.6
Rating 10 - Excellent. 46 out of 582 reviews" "
Rating 8 - Good. 125 out of 582 reviews" "
Rating 6 - Okay. 183 out of 582 reviews" "
Rating 4 - Poor. 98 out of 582 reviews" "
Rating 2 - Terrible. 130 out of 582 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

BRYAN, Oldham

Liked: Cleanliness, staff & service
The Aida Plaza is an Old-Style Traditional Hotel in the heart of Downtown San Francisco. That Area of Market has become increasingly scuzzy over recent years, and I know that many people are put off by the numbers of homeless people near to the entrance (although none came near to the actual hotel entrance during my week there). Once you put that out of your mind, the Aida is a good basic option for the city - and very good for the price that I paid! The room was large, very clean, and the bathroom, lights, tv etc all worked perfectly. The room that I was in (505) was quiet and I got good night's sleep. The internet was easy to connect to and fast. The staff were friendly, and quickly got to know my room number (you hand your key to them when exiting the hotel). They must have a hard job as they have to open the front door for each guest entering (the front door is kept locked). I had no difficulty gaining entry to the Hotel no matter what time I arrived back after a day/night out. Bad points - no tea/coffee facilities in the rooms, which would be a plus, or room service, but I wasn't expecting this. I also liked the "faded glory" and overall feel of the communal areas. The lift/elevator also worked throughout my stay. Overall, i was pleasantly surprised.
Stayed 7 nights in Sep 2023
Response from Romeo Azurdia Assistant Manager on Oct 14, 2023
Dear: Bryan hank you for commenting, we are sorry if no one told you because the coffee or tea was near the Coca Cola machine every day we have coffee and you just need to ask. We are very sorry again, thank you for your comments.

8/10 Good

Toby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hole in the Wall Hotel
The hotel is very nice. Front desk is friendly and room is nice. My only complaint is more about outside. Market street is super loud at night so it’s hard to sleep. Parking is also kinda hard so be prepared to move your car or possibly park in a garage.
Stayed 2 nights in Sep 2023

8/10 Good

Bhaskar Rao

Business traveller
Liked: Cleanliness, staff & service
Area is little off the downtown towards more homeless. The place is an old and rundown place. Ensure you ask for a room with bathroom, few rooms are with shared bathrooms. Step outside of the hotel, ensure you are not flasy, lots of homeless people living around the area.
Stayed 3 nights in Sep 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

8/10 Good

Pierre

Stayed 3 nights in Mar 2023

10/10 Excellent

Christy

Stayed 1 night in Jan 2023

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to parks and good restaurants, bars, shops. Close to the bay and parking was a bonus
Stayed 2 nights in Sep 2022
Response from Mehdi Manager on Nov 18, 2022
Thanks for the Review.

6/10 Okay

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight
Old hotel built in 1912. Clean and well preserved. Lots of vintage furnisings in public areas. Street noise is really loud. Contrary to hotel info no breakfast is offered. Internet did not work at all.
Stayed 1 night in Sep 2022
Response from Mehdi Manager on Nov 18, 2022
Thanks for the Review

6/10 Okay

Jovan

Stayed 1 night in Aug 2022

6/10 Okay

Edward

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

windy, miami beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my favorie hotel in SF.
Stayed 1 night in May 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 8 nights in May 2022

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Aida Plaza feels like a family run facility. The rooms are older, but it's clean, safe, and absolutely charming. So much character in the building, I loved and the convenience of being close to two BART stations and walking distance from the Moscone Center. There are plenty of restaurants and a Whole Food a block away, so you've got options when it comes to eating.
Stayed 5 nights in Mar 2022
Response from Romeo Azurdia Assistant Manager on Apr 5, 2022
Thank you for your visit and for staying with us. We hope you are back again.

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another trip to SFO/RNO
Great like always
Stayed 1 night in Nov 2021
Response from Romeo Azurdia Assistant Manager on Nov 14, 2021
Thanks Mr. Irving always this is your home come in back any time Romeo Azurdia Assistant Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021
Response from ROMEO on Nov 1, 2021
THANKS FOR YOUR QUALITY EXPERIENCE IN Are hotel and we hope come in back again. Aida Plaza Hotel

6/10 Okay

daryl, Deerfield Beach

Travelled with family
Liked: Staff & service
Disliked: Amenities
central location, staff friendly but TV not working. No breakfast as mentioned in reservation. Many homeless in the area. Otherwise, ok to stay for 1 or 2 nights.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
I have stayed at the Aida many times. I like the staff. I did NOT like the Expedia experience, at all. Next time, I will reserve directly with the hotel.
Stayed 1 night in Apr 2021
Response from Mehdi on May 19, 2021
We appreciate your comment for staying in Aida Plaza Hotel. We are looking forward to seeing you and and having another opportunity to serving you.

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another trip to SFO & RNO
Stayed 2 nights in Apr 2021

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
another trip to SFO & RNO
great for Bart stop and downtown SFO
Stayed 2 nights in Apr 2021
Response from ROMEO on Apr 26, 2021
THANKS AND COME AGAIN

4/10 Poor

Verified traveller

Stayed 2 nights in Apr 2021
Response from ROMEO on Apr 26, 2021
THANKS

4/10 Poor

Justina

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Don, Palm Springs

Travelled with group
Liked: Staff & service
The staff attitude was excellent, the building and amenities clean. Working with an older building not completely restored, doing the best possible.
Stayed 3 nights in Feb 2020

10/10 Excellent

Coco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review of the Aida Hotel
If you like nostalgia this is a great place to stay. Build in 1912 it is quite a place. Its old yes, but clean and affordable. I like the downtown area with all its character. I would recommend it. Its in walking distance to all the districts with public transportation near by.
Stayed 2 nights in Dec 2019

4/10 Poor

Vlad

Business traveller
Disliked: Amenities, property conditions & facilities
Well, the hotel is old. Very old. The ambiance is of the Soviet Union hotel of the 1960s, It is on the edge of San Francisco's Tenderloin, the roughest neighborhood. Drug deals across the street can be observed from your window. The hotel door is closed for the night, so if you are not walking around at night it is safe. The personnel is friendly and helpful, and I wish them more business, but this is not a place for a romantic trip. It was OK for a business trip though.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms are very small. Everything is very old. The chest of drawers was missing knobs, so only one drawer could be used. No desk in the room. The linen, however, was clean. There was a very heavy odor in the corridors and rooms, possibly from the old broadloom. Internet in the room worked OK. View from the window was a brick wall. Only one old elevator. Often had to wait for a considerable time for it. Free breakfast consisted of a donut and coffee served at the front counter. Staff was pleasant and agreeable. On the plus side, this hotel is in a very central location. I was able to walk to most places where I wanted to go. Lots of beggers on the street.
Stayed 5 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
My stay was not terribly but it was not a good experience and i will not stay here again.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Manuel, San Francisco

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No bathroom in the room, no parking lot and the staff very bad.
Stayed 2 nights in Oct 2019

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

2/10 Terrible

Rippers, Toronto, Canada

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrible. It was filthy. The policy said room can accomodate 2 adults but no they charged me additional 35 USD per night for a 2nd person. They make their own crappy rules. You need to leave the room key with them every single time you head out. The elevator won't open unless you make them believe it is inseed you who is staying. They make stupid ways and allegations to mint more money out of your pocket. The free breakfast is a couple of disgusting doughnuts. Super unfriendly. The worst possible there is.
Stayed 2 nights in Sep 2019

10/10 Excellent

Jesus Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from ROMEO on Sep 18, 2019
THANK YOU AND WE HOPE COME BACK AGAING

2/10 Terrible

franklinfrankfo, Madison, WISan Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the cheapest available property that we could find that actually featured a private room ANd a private bathroom in SF. We found out after it was too late and we were already there that there was a very good reason for that: The place is surrounded by 3 homeless shelters, there is lots of drug pushing and usage taking place on the street and for blocks around this property, and the windows/walls are paper thin so you can hear the street dwellers yelling at eachother all night long and the steady stream of sirens (including the early morning wake up call to the people passed out on the sidewalk)
Stayed 4 nights in Sep 2019

10/10 Excellent

Angela, Orange County

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly, all-day coffee, and nearby several restaurants and a mall. The front desk controlled the elevator, so that made me feel safe, considering the conditions outside. I would certainly stay at this hotel again.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in an excellent position. Tram F stops out the front to take you to Fisherman’s wharf and pier 39. The Golden Gate Bridge is also accessible via tram/bus 49 & 28. There is a convenience store on the corner which is helpful as well as the underground railway system. Please note that SF has a large homeless population inhabiting the streets. This may make some people feel unsafe. The hotel itself is dated but has a quaint charm reminiscent of a bygone era with the wood paneling and 1940s music echoing through the foyer. The rooms are nothing flash but the shared bathrooms were always cleaned. Coffee is available 24/7 in the lobby and doughnuts are available for breakfast. The staff are pleasant and Romeo always greeted us with a smile. We enjoyed our stay. Thank you 😊
Stayed 4 nights in Jul 2019
Response from Romeo on Jul 17, 2019
Thank you for your comments and we hope to have you here again

8/10 Good

Irving

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another trip to San Franscio
I liked the elevator, closeness, dough nut for breakfast,great wifi, no private bathroom was the only down side
Stayed 1 night in Jun 2019
Response from Romeo on Jul 17, 2019
Thank you for your comments and we hope to have you here again

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 10 nights in Jun 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
The worse hotel I have stayed so far.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Would stay here again.
Clean, had a shower in the room, is on Market St (for better and worse). No frills but served our purpose. Seemed safe.
Stayed 2 nights in May 2019
Response from Romeo on Jul 17, 2019
Thank you for your comments and we hope to have you here again

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I liked that it wasn't far from the venue I was attending. What I didn't like was the location and the way we have to give our room key to the front desk when we leave our room. Not check out but just leave for a few hours. And it was kinda creepy, but it was affordable and the fact I didn't die it wasn't that bad. The staff was pretty friendly I must say. I appreciated the way they made us laugh.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Pros- Great location, friendly staff, affordable.. cons -.very dated, smells funny, lots of street noise.
Stayed 5 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service
Good location, decent place & good value for money
Amazing location. I chose this place for proximity to most of my events and reasonable price. The rooms and the carpets feel very old fashioned and the neighbourhood has a number of homeless people on the streets. However, I didn't face any untoward incident during my four days of stay. The hotel does offer free breakfast consisting of coffee/tea and a doughnut.
Stayed 4 nights in Apr 2019

8/10 Good

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying for 2 days - worked out okay
Overall the stay was good.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
I accidentally booked an extra night, but didn't realize until the second to last day we were there. I was refunded promptly and kindly. The hotel is old and doesn't have extra stuff like a gym or restaurant inside but the staff is EXTREMELY helpful.
Stayed 6 nights in Mar 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
The hotel is budget-friendly and was close enough to all the places we needed to travel to. You have to leave your key with front desk whenever you go out and the staff don't check your ID when you get your key back - you just need to tell them your room number which feels precarious. The wifi was terrible. Luckily we were attending a conference and had access to wifi at the convention center. I had to tether my laptop to my phone back in the hotel room. I recommend getting a hotspot if you're going to stay here if you don't have unlimited data. We also had a very uncomfortable encounter with one of the staff who has no idea how to talk to persons of color.
Stayed 6 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good - Cheap price, friendly staff, central location in downtown. Bad - Bed was uncomfortable, shower went from boiling hot to freezing cold literally to barely running and back again within seconds, and hotel in general is very old and poorly maintained, wifi isn't very good, and the area is scary.
Stayed 4 nights in Mar 2019

2/10 Terrible

Cornelius, Los Angeles, us

Disliked: Cleanliness, staff & service, property conditions & facilities
Upon check in the front desk, which a small junky desk didn't have my pre-paid reservation. He told me to email the reservation to him, but his internet was down. He continued to assist other guest ignoring me. I told him I made the reservation through Expedia and he said I needed to pay for the room now, Expedia is only a confirmation. I had to call Expedia directly to make the front desk check me in and not charge me extra. The hotel itself is outdated and run down. There was no heating in the room with the weather being 47 degrees outside. Every time I had to leave the hotel I had to turn the hotel key into the front desk and pick it up upon my return. It was very uncomfortable in the room and noisy outside I couldn't sleep so I checked out at 4am and went to the airport to feel more comfortable, get some rest, and be safe.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Hsinghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
It's ok for this price. Nothing to highlight. Good location
Stayed 2 nights in Feb 2019