Ratings based on 1,263 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Posted 16-Nov-2014
Pros: The food was overall good and the staff was very friendly.
Cons: Shower
the only complaint is that the shower was terrible. Good location and very nice staff
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel in good location

Posted 14-Nov-2014
Pros: location
Cons: Elevator capacity. Hot water temperature fluctuated during my shower.
My wife and I went for a get away weekend. It was nice to walk a few blocks to the Gaslamp area restaurants. Research alternative parking, as hotel parking is expensive. We read from other reviews that the elevators were slow, and that was the case due to a convention occurring the weekend we stayed there.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 11-Nov-2014
Pros: Location, concierge assistance, gym & pool facilities.
Cons: More hooks in bathrooms and bedrooms.
Location: Gaslamp district is easy walking distance. Train station and trolley stops easy walking distance. Harbor easy walking distance.
Excellent experience, particularly with the concierge team, who were more than helpful in planning a surprise for a birthday we were celebrating, and who couldn't have been more helpful with maps, restaurant recommendations, etc.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom San Ramon CA

Great hotel in the heart of the Gaslamp District.

Posted 10-Nov-2014
Spent two nights, and loved it, the staff were friendly and helpful, the room was lovely and it was a stones throw away from the restaurants and nightlife of the Gaslamp District.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Los Angeles

Nice room and location

Posted 3-Nov-2014
Pros: Close proximity to lots of restaurants and shops. Clean comfortable room.
Cons: Check out via the TV, or if that feature exists, it was hard to find.
Location: It is near the Gaslamp District and also has nice places within short walking distance.
The hotel is located near the Gaslamp District without being in all the commotion. The room was clean and comfortable. There are plenty of places to eat within walking distance, and a short taxi/Uber ride to the heart of the Gaslamp District. My only complaint was that I reserved a King room, but ended up with two Doubles. There was a ball for the Marines birthday, so I can understand.
5 out of 5
Recommended
for Business Travellers
by A verified traveller

Hotel in great location in Gas Lamp District.

Posted 29-Oct-2014
Pros: Location, cleanliness, nice lobby and bar and Starbucks in lobby. Bed was very comfortable.
Cons: This hotel should NOT charge for internet access in room. Also, $40 per night is too expensive for parking.
Location: Gas Lamp District. Good restaurants, bars and convenient to waterfront and convention center.
Nice hotel, good location. Internet access in rooms should be included at no extra charge.
5 out of 5
Recommended
for Couples
by A verified travellerfrom canada

Excellent

Posted 23-Oct-2014
Pros: Room confort, pool, jacuzzi
Location: In the middle of SanDiego attractions.
Enjoy! Good place to relax or visit SanDiego. I Will go back!
3 out of 5
by A verified traveller

Ok location north side of gaslamp. Spike Africa

Posted 15-Oct-2014
Good for convention, not regular vacation. Had to ask to have room cleaned at 3pm. Ridiculously small hottub given size of hotel... and the kicker... ... ...$80 to park your rental car there for 2! days.
4 out of 5
Recommended
for Everyone
by A verified traveller

See Below

Posted 13-Oct-2014
Pros: Most all was good and goo proximity to many of the cities features.
Cons: I would remove the head chef mainly at night. The dinner(?) we had the first night was far below expections.
Location: N/a
All good except the main restaurant. Dinner was not to our expectations. Only one of the staff really knew what was going on. They definitely need a knew head chef.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel close to convention center and Gaslamp.

Posted 6-Oct-2014
Pros: Location, rate, service, cleanliness, pool.
Cons: Pool area could feature a sauna. The hot tub/jacuzzi was closed every time I tried to visit.
Location: Gaslamp district, Convention Center.
Stayed here for 5 nights for a convention. Everything was great - except for the extra charge for wifi access. Annoying. But the beds were great, the room was nice, it was well located and not too expensive.