Front of property - evening/night

Reviews of Pantai Inn

3.5 out of 5
Pantai Inn
1003 Coast Blvd, La Jolla, CA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 680 out of 874 reviews" "
Rating 8 - Good. 126 out of 874 reviews" "
Rating 6 - Okay. 30 out of 874 reviews" "
Rating 4 - Poor. 23 out of 874 reviews" "
Rating 2 - Terrible. 15 out of 874 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 4 nights in Mar 2024
Response from Edwin Z on Mar 25, 2024
Hello Richard C,Thank you for sharing your experience and the entire staff is happy to see that it was amazing based on your review. Appreciate you and hope to have you here again soon.

10/10 Excellent

Logan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful two night stay with an ocean view! Room was clean and comfortable. Is within walking distance of a ton of restaurants and activities. Will definitely be returning!
Stayed 2 nights in Mar 2024
Response from Edwin Z on Mar 25, 2024
Hello Logan,We feel accomplished to hear that our service, accommodations, and location speak well for Pantai Inn. Thank you for choosing us for your travel destination and hope we are in your bucket list for a future return soon.

8/10 Good

Jazmyn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay with family or just for couples.
Stayed 1 night in Mar 2024
Response from Edwin Z on Mar 24, 2024
Hello Jazmyn,We are thankful to hear your time was well enjoyed and feel great to recommend other viewers to come and visit based on sharing your experience recently. We hope for your visit return in the near future soon.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. Great location and beautiful hotel. We will come back:)
Stayed 2 nights in Mar 2024
Response from Edwin Z on Mar 19, 2024
Hello Nancy,Appreciate for taking the time to rate your experience prior to your recent stay with us. We look forward towards your upcoming stay in the future.

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location right on the beach, walkable to parks, Children's pool, sea cave & shell beach (all but 1 beach access area was closed due to sea lion breeding season). Enjoyed watching the seals and sealions with their babies, pelicans, dolphins, Cormorants, etc. right across the street from the hotel. Watched the sunset from our balcony every night. Breakfast every morning was included with lots of choices (fruit, breads/bagels, fresh waffle bar, scrambled eggs, oatmeal, cereals, juices, etc.), very welcoming and accommodating staff, easy free parking. Our room was a studio King with ocean view and it had a small kitchenette as well. It's an older property and could use some updating, bathroom was small, balconies on our building were not private but have 2 chairs and a small table outside. Overall we had a nice stay and would stay here again.
Stayed 2 nights in Mar 2024
Response from Edwin Z on Mar 16, 2024
Hello Melissa,Amazing to hear your stay with us was amazing based on your review. Pantai Inn staff are happy and feel accomplished that we are giving great amenities, accommodations, our customer service, and overall the luxury pacific ocean views that lights up the charm of our location. We hope and would love to invite you to return back to hotel in the near future soon. Thank you.

4/10 Poor

Cynthia, SF

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Edwin on Mar 16, 2024
Greetings Cynthia, We are surprised to hear that you did not have a pleasant stay. If you could please give us some feedback on the areas that did not meet your expectations. Thank you.

10/10 Excellent

T.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located directly across the street from the beach and a block from upscale restaurants and shopping. The staff were very courteous. We had a lovely time.
Stayed 1 night in Mar 2024
Response from Edwin Z on Mar 10, 2024
Hello T,We are thankful to hear back from your recent experience here with us. Very proud of our staff to have treated you well, I will share your 5 out of 5 review with our staff. We look forward on having you stay with us in the near future soon. Thank you.

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Edwin Z on Mar 10, 2024
Hello Derek,We appreciate you staying at Pantai Inn, and are happy your recent stay with us was amazing. We look forward on having you stay with us soon.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our stay-action
Stayed 1 night in Mar 2024
Response from Edwin Z on Mar 8, 2024
Hello Christopher,We appreciate your amazing feedback and glad to hear your stay was twithought a drought perfect for you. Thank you and hope to have here again soon.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a unique, nice property with a beautiful view.
Stayed 3 nights in Feb 2024
Response from Edwin Z on Mar 3, 2024
Hello Sarah,Thank you for staying at our lovely Inn. Amazing to hear you enjoyed the our Balinese essence and location. Hope to have you stay with again soon.

10/10 Excellent

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great little boutique hotel. Each unit is like a separate apartment. We had the one with the Murphy Bed which was perfect for our teenage daughter. Breakfast was also very good, and you can’t beat the location.
Stayed 1 night in Feb 2024
Response from Edwin Z on Feb 29, 2024
Hello Kristopher,We very much appreciate for sharing how amazing your stay with us based on your 5 out of 5 review. We hope you visit us again soon. Thank you.

8/10 Good

Sheila

Travelled with partner
Liked: Amenities
Great breakfast. Pleasant staff. Wish they had some lounge chairs in the property and would have been nice to have 2 chairs in the room (not 1 )
Stayed 7 nights in Feb 2024
Response from Edwin Z on Feb 29, 2024
Hello Sheila,Thank you for staying with us and appreciate your feedback based on your review. We did see you selected one of our classic rooms which indeed in quite small, we apologize if we didn't have other rooms to upgrade you in accommodating more space. We hope have stay with us in the near future and see what we are able to do differently. Thank you.

10/10 Excellent

Mario Alberto, las vegas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Edwin Z on Feb 18, 2024
Hello Mario Alberto,We appreciate you sharing your experience with us based on your 5 out of 5 review. We hope you stay with us in the near future soon.

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place and great location. Great views and the relaxing sounds of the waves.
Stayed 3 nights in Feb 2024
Response from Edwin Z on Feb 12, 2024
Hello Jonathan,We are so thrilled to hear your escape to our location along with its amazing waves made your stay with us worth it. We hope you visit us again soon.

10/10 Excellent

Gladfred, San Diego

Stayed 1 night in Feb 2024
Response from Edwin Z on Mar 21, 2024
Hello Gladfred,We thank you for taking the time to rate you experience based on your recent stay and review. We look forward on welcome you back hopefully soon.

10/10 Excellent

howard j.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a second floor room across the street from the ocean. It was a one bedroom suite with a balcony directly across the street from the ocean. The only problem with the location is that it’s a steep uphill walk to get to the main part of town, where the restaurants, shops and art galleries are. Overall I would recommend this hotel. The breakfast was very convenient and nice (not great), except if you leave your food to go inside for something (e.g. coffee) the sea gulls will eat your food. So don’t leave any food unattended!
Stayed 2 nights in Jan 2024
Response from Edwin Z on Feb 11, 2024
Hello Howard J,We thank you for your time and appreciation on giving us a fair review based your experience with us. Although we can't do something about the sea gulls we do apologize if you encountered an uncomfortable moment based on your feedback. We thank you for staying with us and wish for your back in the near future soon.

8/10 Good

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in an ocean view studio. The room itself was nothing remarkable and the bathroom was ridiculously small, but the view and location made it worth it. You can literally hear the waves crashing all day long even with the windows closed. There is a balcony to take in the ocean view which we took full advantage of. Staff was friendly, grounds are well maintained. Parking is a little tight if you have a larger vehicle. Beware that even if you select "pay at property", you will be charged the full amount at the time of booking. I addressed this with expedia and got no resolution. For this reason alone, I will not be booking through expedia anymore.
Stayed 1 night in Feb 2024
Response from Edwin Z on Feb 11, 2024
Hello Amy,We are happy to hear our location and ocean view captivated your experience as well as our staff that were friendly and accommodating. On your future return back to Pantai please feel free to reach out to us directly and we would honored to help book other amazing options of rooms. Appreciate your time. Thank you.

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and friendly staff. Great location to visit La Jolla.
Stayed 3 nights in Feb 2024
Response from Edwin Z on Feb 8, 2024
Hello Charles,Appreciate and thank you for leaving us an amazing review based on your recent stay with us. Our team will be happy to hear we made your experience amazing based on our service and also hotels location.

10/10 Excellent

Melissa, Westlake Village

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always accommodating at Pantai. The rooms unique and comfortable. There are a lot of stairs to get to some rooms, breakfast is great every morning. Free all night, on street parking is also great if you have multiple cars.
Stayed 3 nights in Jan 2024
Response from Edwin Z on Feb 3, 2024
Hello Melissa,Appreciate to see your review based on our service and accommodations was an amazing 5 out of 5. Thank you and we do hope to see you stay with us again soon.

6/10 Okay

fenghua

No charge for shampoo and shower gel
Stayed 1 night in Jan 2024
Response from Edwin Z on Feb 3, 2024
Hello Fenghua,Though there may have a language barrier and as far as I understood your stay went great, understand our priority is always at our peak interested to accommodate anything you may need at any time. Thank you for staying with us and hope for your future return with us soon.

10/10 Excellent

Hesham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place except for our room old carpet , would have been 5 stars . Very pleasant staff and great service. Highly recommended
Stayed 1 night in Jan 2024
Response from Edwin Z on Jan 29, 2024
Hello Hesham,Thank you so much for your feedback. Your opinion is very valuable in terms of always finding ways of improving and overseeing any areas we missed. Thank you.

10/10 Excellent

Yekaterina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect except the parking. It was extremely hard to get in and out of a place. It was very tight and I was afraid of fitting and scratching my car. Other than that, no complaints.
Stayed 1 night in Jan 2024
Response from Edwin Z on Jan 29, 2024
Hello Yekaterina,We are happy overall you had an amazing time with us. Apologies for any inconvenience you had regarding parking. Know we are here for you at all times. Thank you for choosing Pantai Inn for you recent travel plans.

8/10 Good

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very dated. Location fantastic!
Stayed 2 nights in Jan 2024
Response from Edwin Z on Jan 24, 2024
Hello Cynthia,We thank you for staying at the Pantai Inn La Jolla. We are happy to hear location was great and we would have hope you enjoyed our Balinese culture theme based on our story of how the majority was imported back from Bali. We appreciate your feedback.

8/10 Good

Hyungjin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Nice suite. The view of outside seating area is partially blocked by construction but still nice. Understandable parking fee but no information from anywhere (info during check-in, hotel website, expedia) until I asked why I need to pay more than the number from Expedia when I checked out.
Stayed 2 nights in Jan 2024
Response from Edwin Z on Jan 24, 2024
Hello Hyungjin,We appreciate you staying with us at our lovely Inn. Though we wish we had control over city's decision based on the construction we humbly apologize for any inconvenience it may had caused for you. We hope for return if given the opportunity to visit us in the near future. Thank you.

8/10 Good

Marc

Stayed 2 nights in Jan 2024
Response from Edwin Z on Feb 4, 2024
Hello Marc,Appreciate for staying at our lovely Inn. We look forward on welcome you back on a future occasion. Thank you.

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2024
Response from Edwin Z on Feb 1, 2024
Hello Kimberly,Thank you for your amazing review you left us regarding your recent stay with us. We hope you join us in the near future again.

10/10 Excellent

Susan

Stayed 2 nights in Jan 2024
Response from Edwin Z on Jan 15, 2024
Hello Susan,Thank you for rating your experience a 5 out of 5. We hope to have you stay with us again soon.

8/10 Good

Richard G

Liked: Property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Edwin Z on Jan 2, 2024
Hello Richard G,Thank you for staying at our lovely Inn. We are grateful to hear you had a good experience here at our lovely Inn. We hope for your future return with us soon. Happy New Years.

4/10 Poor

James

Travelled with family
Disliked: Staff & service, property conditions & facilities
Customer service was lacking. Great location but the hotel is run down.
Stayed 1 night in Dec 2023
Response from Edwin Z on Dec 22, 2023
Hello James,We are sorry to hear that you had a poor experience with us. We strive to provide exceptional service to all of our guests and were disappointed that we fell short in your case. We hope you understand that on the day of your arrival we were transitioning our former future to new furniture to best impact our reputation for guest expectations. You are a priority, and we hope you give us a second opportunity to stay with us in the near future soon.

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Edwin Z on Dec 22, 2023
Hello David,Thank you for staying at Pantai. Good to see you have an amazing experience. Visit us soon.

10/10 Excellent

Melissa

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pacific Ocean Retreat
Great location, directly across the street from the Pacific. Great room size, ocean breeze and crashing waves. Breakfast daily with the best room view. Very walkable location.
Stayed 2 nights in Dec 2023
Response from Edwin Z on Dec 22, 2023
Hello Mellissa,Amazing to hear your experience here was a 10 out of 10. Its warm felt to hear you enjoyed every aspect from location, room accommodations, ocean view, and our daily breakfast. Most appreciate you choosing Pantai Inn as your recent destination. Can't wait to have you stay with us again soon.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the service. Very nice place to stay with great view of the Ocean.
Stayed 1 night in Dec 2023
Response from Edwin Z on Dec 22, 2023
Hello Eric,We appreciate sharing with us your experience and time you spent with us at our lovely Inn. Thanks again and hope to have here soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
So beautiful! We have visited La Jolla many times and walked past Pantai Inn and I always say I wanted to stay there so badly! I’m so glad we finally had the opportunity!!
Stayed 1 night in Nov 2023
Response from Edwin Z on Dec 22, 2023
Hello Michelle,We thank you for taking the time and though to stay with us and to hear you had an amazing time for your first time experience here at Pantai. We do hope is not your last. Looking forward on having you stay with us in the near future soon.

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Quite a nice property
Stayed 1 night in Nov 2023
Response from Edwin Z on Nov 30, 2023
Thank you so much for taking the time to leave your feedback. We truly appreciate the kind words. We hope to welcome you back again soon!

8/10 Good

Doraisamy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Hot breakfast was amazing,and the coffee was good.
Stayed 1 night in Nov 2023
Response from Edwin Z on Nov 30, 2023
Thank you for taking the time to leave your awesome review and recommendation for the team here at Pantai Inn! It takes a winning attitude to make a difference, and I am so proud of our team. We appreciate your recommendation and look forward to having you stay with us again soon.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Edwin Z on Nov 24, 2023
Thank you Melanie for your amazing feedback and grateful to have had you stay with us.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Continental Breakfast was great!!!
Stayed 1 night in Nov 2023
Response from Edwin Z on Nov 20, 2023
He Pamela,We thank you for staying at our Inn and are thankful to hear you loved our breakfast. We appreciate you and hope you visit us soon.

10/10 Excellent

Jacob

Liked: Amenities, property conditions & facilities
Wonderful staff. Lot to do around the corner…shops, restaurants etc. Will come again.
Stayed 3 nights in Nov 2023
Response from Edwin Z on Nov 20, 2023
Hello Jacob,Lovely to hear that our staff gave outstanding service and the area gave all the accommodations appropriate for your getaway here at our La Jolla Village. Thank you

10/10 Excellent

Cynthia

Stayed 3 nights in Oct 2023
Response from Edwin Z on Nov 30, 2023
Thank you so much for taking the time to leave your feedback. We truly appreciate you and we are so glad that our friendly staff made your stay a 5 out of 5! We hope to welcome you back again soon!

6/10 Okay

Aida

Travelled with partner
Liked: Cleanliness, staff & service
At first positive, great location if you aim to be in La Jolla center, walkable to the beach, restaurants Negative..It wasn’t quiet, we heard multiple conversations from who knows where, a bit outdated and overpriced for a 3 star hotel.
Stayed 1 night in Nov 2023
Response from Edwin Z on Nov 6, 2023
Hello Aida,I do apologize if there may have been noise complains from surrounding areas or within your room. Its surprising from our end to hear. Our goal for our guest is to have an amazing travel experience and to feel the vibe of our Balinese theme here. Though this may have not been the best for you I really hope for a second opportunity for a future return and allow us to change your mind. Thank you again for staying with us and hope to have you stay with us again soon.

10/10 Excellent

Lindy

Liked: Cleanliness, staff & service, property conditions & facilities
The property, the room, the accommodations were a delight.
Stayed 1 night in Oct 2023
Response from Edwin Z on Oct 22, 2023
Hello Lindy,Appreciate your feedback and glad that to hear you had and amazing time here with us.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Edwin Z on Oct 10, 2023
Thank you Robert for staying at Pantai Inn La Jolla. We hope you visit us again soon.

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is perfectly situated next to the beach and to many food and dining options. The staff is outstanding and accommodate the guest with any of their needs. Rooms are clean, quiet and come with everything you need for a vacation.
Stayed 1 night in Oct 2023
Response from Edwin Z on Oct 10, 2023
Hello James,We appreciate your feedback regarding Pantai's staff accommodations, location, and overall what we represent on giving guest an experience that's to be shared and remembered. Thank you.

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed in the oceanfront 2 bedroom unit which was great. Beautiful views, very large unit with kitchen, dining room, living room, 2 bedrooms and a bathroom. Only downside: Bathroom was a little small for the size of the unit with very limited counter space. Shower was in one corner of the bathroom. Although there was a shower curtain, it did not reach the floor and water got everywhere. After each shower, we had to use 2 to 3 towels to clean up all the standing water. Staff was wonderful. Outdoor space for lounging, with tables to eat breakfast at large and umbrellas for shade. Nice large gas fire pit. Overall highly recommend the hotel and plan on staying there again next year when we are in town.
Stayed 2 nights in Sep 2023
Response from Edwin Z on Sep 28, 2023
Hello Karen,We appreciate your feedback regarding the hotel and staff's service. We feel accomplished in many ways and always find ways to better the hotel's needs as we keep looking at the little things. Thank you.

10/10 Excellent

michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay at the Pantai. AMAZING views and location across from La Jolla Cove. Very walkable to the area's shops and restaurants. The staff were very friendly and responsive. As a former resident of the area, I found the Pantai to be a great spot to fall in love with La Jolla again. I will be back! PS>>Price was very competitive too.
Stayed 4 nights in Sep 2023
Response from Edwin Z on Sep 21, 2023
Hello Michelle,We appreciate sharing with us your thoughts and comments regarding La Jolla Village and overall to hear that our service was spot on. As residence we give you huge thank you and can't wait to have stay with us again soon.

10/10 Excellent

Hernany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 1 night in Sep 2023
Response from Edwin Z on Sep 14, 2023
Hello Hermany,Appreciate for taking the time and sharing your experience with at Pantai. We are happy to hear we are delivering not only the essence of our Balinese theme but most importantly the cleanliness that make the difference. Thank you and hope to have once again in the near future soon.

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazingly fun and relaxing with an unmatched scenery.
Stayed 1 night in Sep 2023
Response from Edwin Z on Oct 27, 2023
Thank you Nick for your amazing feedback regarding an impeccable experience here at Pantai. We do hope to have you stay with us in the near future again soon.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Edwin Z on Sep 10, 2023
Thank you Michael for staying with us. Excited to know you had an amazing experience.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Edwin Z on Sep 5, 2023
Thank you Andrew for staying with us at Pantai Inn. We look forwards your return in the near future soon.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Just great
Stayed 1 night in Aug 2023
Response from Edwin Z on Sep 3, 2023
Daniel,It was a pleasure having you stay with us here at our lovely Inn. We hope to see have you visit us again soon. Thank you.