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Reviews of La Quinta Inn by Wyndham San Diego - Miramar

2.5 out of 5
La Quinta Inn by Wyndham San Diego - Miramar
10185 Paseo Montril, San Diego, CA

Reviews

6.8
Rating 10 - Excellent. 278 out of 1002 reviews" "
Rating 8 - Good. 228 out of 1002 reviews" "
Rating 6 - Okay. 193 out of 1002 reviews" "
Rating 4 - Poor. 161 out of 1002 reviews" "
Rating 2 - Terrible. 142 out of 1002 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Rory

Travelled with family and small children
Room was fine for our needs. Breakfast was decent and helped save us money. They do charge a deposit that takes a few days to appear back in your account. Don’t worry though, you’ll get it back. Would stay again.
Stayed 1 night in Apr 2024
Response from Jerry on Apr 20, 2024
Thank you for the feedback.

6/10 Okay

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Housekeepinng came every other day during the week. But, front desk people gave us clean towels every time we rrquested. Very convenient location. Easy access & very good Mexican eateries in f r ont of hoyel and zcrosd the street.
Stayed 7 nights in Apr 2024
Response from Jerry on Apr 18, 2024
Thank you for your feedback

6/10 Okay

Darlene

Travelled with family
Liked: Staff & service
Staff is very nice, courteous and professional. In the toilet room, there were no place to put your clothes except on the toilet, very low water pressure in the shower and holes in the wall near door trim.
Stayed 1 night in Apr 2024
Response from Jerry on Apr 16, 2024
I apologize for any inconvenience you may have experienced during your stay.

2/10 Terrible

Aaryn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Jerry on Apr 16, 2024
I apologize for any inconvenience you may have experienced during your stay.

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, easy access to highway, comfy bed.
Stayed 1 night in Apr 2024
Response from Jerry on Apr 6, 2024
Thank you for your valuable feedback

8/10 Good

Annie

Stayed 3 nights in Mar 2024

8/10 Good

Renalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Mar 2024
Response from Jerry on Apr 3, 2024
Thank you for the valuable feedback

10/10 Excellent

maria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
it was good everything
Stayed 4 nights in Mar 2024
Response from Jerry on Mar 30, 2024
Thank you for the wonderful feedback

10/10 Excellent

Terence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We felt safe and secure. Breakfast could have been better. I was told it is on the weekend. We were there doing the week. I also like having free parking.
Stayed 2 nights in Mar 2024
Response from Jerry on Mar 30, 2024
Thank you for the wonderful feedback

6/10 Okay

Salena

Liked: Staff & service
Stayed 1 night in Mar 2024
Response from Jerry on Mar 30, 2024
Thank you for the feedback

6/10 Okay

Ana

Business traveller
Disliked: Cleanliness, amenities
The room service was not done 2 days in a row, little dusty when I arrived. Location might be worthy a little but you can hear all the noise from outside
Stayed 4 nights in Mar 2024
Response from Jerry on Mar 20, 2024
Thank you for your review. We will do our best to improve the house keeping services.

2/10 Terrible

Divya

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
People were standing on the stairs and smoking weed not in designated area. Breakfast was literally anything to eat. Staff werent helpful and to top it in the bathroom body wash wasnt there had to call and request for that also. Overall would i go back there may be not.
Stayed 2 nights in Mar 2024
Response from Jerry on Mar 18, 2024
Sorry for the inconvenience you had when you stayed at our property. We are taking appropriate measures to avoid these incidents in the future. Thank you for your feedback.

4/10 Poor

Arlette

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from Jerry on Mar 12, 2024
Thank you for the feedback

6/10 Okay

Matthew

Travelled with group
Breakfast was very minimal. The rooms weren’t very sound proof. But they looked like they were newly renovated. Overall it wasn’t bad.
Stayed 2 nights in Mar 2024
Response from Jerry on Mar 12, 2024
Thank you for the feedback

10/10 Excellent

Cindy

Travelled with family, Travelled with family and small children
Liked: Amenities
Very clean and staff is always ready to help
Stayed 2 nights in Mar 2024
Response from Jerry on Mar 12, 2024
Thank you for your valuable feedback

10/10 Excellent

Enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Good fast service clean facilities
Stayed 2 nights in Mar 2024
Response from Jerry on Mar 12, 2024
Thank you for your valuable feedback

10/10 Excellent

CRISPIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 12 nights in Feb 2024
Response from Jerry on Mar 9, 2024
THANK YOU FOR YOUR FEEDBACK

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you don’t have a room facing the highway. It could be loud there. The interior rooms were awesome.
Stayed 1 night in Mar 2024
Response from Jerry on Mar 9, 2024
THANK YOU FOR YOUR FEEDBACK

10/10 Excellent

Alejandra

Stayed 1 night in Mar 2024
Response from Jerry on Mar 30, 2024
Thank you for the wonderful feedback

10/10 Excellent

Hellen

Stayed 2 nights in Feb 2024
Response from Jerry on Mar 27, 2024
Thank you for the feedback.

8/10 Good

Sean

Stayed 1 night in Mar 2024
Response from Jerry on Mar 27, 2024
Thank you for the feedback.

4/10 Poor

Melanie

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The location was perfect. The building in itself is going through a remodeling but it seems they cut corners on paint job, base boards cut too short, shower faucet is loose. The rooms are nice, spacious but the floors needed to be cleaned so desperately. I had to use our own Clorox wipes and paper towels to clean it. They only had 1 hanger in the closet when the room was supposed to be for 4 people. The remote didn’t work either. Once front desk was told about remote and hangers, they acted quickly to accommodate us. This hotel is ok over all but has so much potential to do better. Cleanliness should be a priority.
Stayed 3 nights in Feb 2024
Response from Jerry on Mar 5, 2024
I hope this letter finds you well. I am writing to express my sincerest apologies for the disappointment and inconvenience you experienced during your recent stay at our property. We have carefully reviewed your feedback and want to assure you that we take your concerns seriously. First and foremost, please accept my heartfelt apologies for failing to meet your expectations. At La Quinta Inn by Wyndham San Diego - Miramar, we are committed to providing exceptional service and ensuring that every guest enjoys a pleasant and memorable stay. Clearly, we fell short of delivering on this promise during your visit, and for that, we are truly sorry. I have personally investigated the issues you raised, and I want you to know that steps are already being taken to address them. Your feedback has been shared with the relevant teams, including management and guest services, to ensure that similar incidents do not recur in the future. Once again, I am deeply sorry for the inconvenience you faced. Please know that your comfort and satisfaction are of the utmost importance to us, and we will continue to work diligently to earn your trust and confidence. Thank you for bringing these issues to our attention. We sincerely hope you will allow us the chance to make it right and demonstrate our commitment to delivering the level of service we are known for.

8/10 Good

Ronald, McMinnville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Jerry on Mar 5, 2024
Thank you

10/10 Excellent

JOANN, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our needs. Very clean!
Stayed 2 nights in Feb 2024
Response from Jerry on Feb 28, 2024
Thank you for your valuable feedback

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities
As soon as I got imto the room I could smell urine , I went and complained and was told that there were no other rooms. I should get a free night or something
Stayed 1 night in Feb 2024
Response from Jerry on Feb 27, 2024
I hope this letter finds you well. I am writing to express my sincerest apologies for the disappointment and inconvenience you experienced during your recent stay at our property. We have carefully reviewed your feedback and want to assure you that we take your concerns seriously. First and foremost, please accept my heartfelt apologies for failing to meet your expectations. At La Quinta Inn by Wyndham San Diego - Miramar, we are committed to providing exceptional service and ensuring that every guest enjoys a pleasant and memorable stay. Clearly, we fell short of delivering on this promise during your visit, and for that, we are truly sorry. I have personally investigated the issues you raised, and I want you to know that steps are already being taken to address them. Your feedback has been shared with the relevant teams, including management, housekeeping, and guest services, to ensure that similar incidents do not recur in the future. Once again, I am deeply sorry for the inconvenience you faced. Please know that your comfort and satisfaction are of the utmost importance to us, and we will continue to work diligently to earn your trust and confidence. Thank you for bringing these issues to our attention. We sincerely hope you will allow us the chance to make it right and demonstrate our commitment to delivering the level of service we are known for.

6/10 Okay

Ann

Travelled with family and small children
Liked: Amenities
What I did not like? Noisy and the room smells like cigarettes. I like it because sleep comfy.
Stayed 1 night in Feb 2024
Response from Jerry on Feb 27, 2024
I hope this letter finds you well. I am writing to express my sincerest apologies for the disappointment and inconvenience you experienced during your recent stay at our property. We have carefully reviewed your feedback and want to assure you that we take your concerns seriously. First and foremost, please accept my heartfelt apologies for failing to meet your expectations. At La Quinta Inn by Wyndham San Diego - Miramar, we are committed to providing exceptional service and ensuring that every guest enjoys a pleasant and memorable stay. Clearly, we fell short of delivering on this promise during your visit, and for that, we are truly sorry. I have personally investigated the issues you raised, and I want you to know that steps are already being taken to address them. Your feedback has been shared with the relevant teams, including management, housekeeping, and guest services, to ensure that similar incidents do not recur in the future. Once again, I am deeply sorry for the inconvenience you faced. Please know that your comfort and satisfaction are of the utmost importance to us, and we will continue to work diligently to earn your trust and confidence. Thank you for bringing these issues to our attention. We sincerely hope you will allow us the chance to make it right and demonstrate our commitment to delivering the level of service we are known for.

6/10 Okay

Ana, Los Angeles

Stayed 1 night in Feb 2024
Response from Jerry on Mar 22, 2024
Thank you for the feedback

6/10 Okay

Konstantin, Acton

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
It's really very close to the freeway which never sleeps. The hotel was or undergoing renovation. The breakfast soo basic, that I say no more.
Stayed 1 night in Feb 2024
Response from Jerry on Feb 27, 2024
I hope this letter finds you well. I am writing to express my sincerest apologies for the disappointment and inconvenience you experienced during your recent stay at our property. We have carefully reviewed your feedback and want to assure you that we take your concerns seriously. First and foremost, please accept my heartfelt apologies for failing to meet your expectations. At La Quinta Inn by Wyndham San Diego - Miramar, we are committed to providing exceptional service and ensuring that every guest enjoys a pleasant and memorable stay. Clearly, we fell short of delivering on this promise during your visit, and for that, we are truly sorry. I have personally investigated the issues you raised, and I want you to know that steps are already being taken to address them. Your feedback has been shared with the relevant teams, including management, housekeeping, and guest services, to ensure that similar incidents do not recur in the future. Once again, I am deeply sorry for the inconvenience you faced. Please know that your comfort and satisfaction are of the utmost importance to us, and we will continue to work diligently to earn your trust and confidence. Thank you for bringing these issues to our attention. We sincerely hope you will allow us the chance to make it right and demonstrate our commitment to delivering the level of service we are known for.

6/10 Okay

ARMISHA

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service
Recently renovated and clean. Staff was friendly and accommodating by putting all our rooms together, while in town for a funeral. My AC didn't work and I needed a little heat late at night, but I pulled extra covers and carried on since I had to be out early the next day. I forgot to inform of AC problem at checkout.
Stayed 2 nights in Feb 2024
Response from Jerry on Feb 27, 2024
I hope this letter finds you well. I am writing to express my sincerest apologies for the disappointment and inconvenience you experienced during your recent stay at our property. We have carefully reviewed your feedback and want to assure you that we take your concerns seriously. First and foremost, please accept my heartfelt apologies for failing to meet your expectations. At La Quinta Inn by Wyndham San Diego - Miramar, we are committed to providing exceptional service and ensuring that every guest enjoys a pleasant and memorable stay. Clearly, we fell short of delivering on this promise during your visit, and for that, we are truly sorry. I have personally investigated the issues you raised, and I want you to know that steps are already being taken to address them. Your feedback has been shared with the relevant teams, including management, housekeeping, and guest services, to ensure that similar incidents do not recur in the future. Once again, I am deeply sorry for the inconvenience you faced. Please know that your comfort and satisfaction are of the utmost importance to us, and we will continue to work diligently to earn your trust and confidence. Thank you for bringing these issues to our attention. We sincerely hope you will allow us the chance to make it right and demonstrate our commitment to delivering the level of service we are known for.

10/10 Excellent

Patricio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property.
Stayed 3 nights in Feb 2024
Response from Jerry on Feb 20, 2024
Thank you for your valuable feedback

8/10 Good

Maria D

Stayed 1 night in Feb 2024
Response from Jerry on Mar 22, 2024
Thank you for the feedback

10/10 Excellent

Adriana

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at La Quinta while our house was being worked on. The staff were very accommodating and helpful. From house keeping to the staff in the front desk, everyone was so friendly. It made our stay there so much less stressful. The hotel is clean and it was just renovated. There is access to restaurants and stores close by. I would recommend La Quinta Miramar to anyone. Thank you Ivan for being so accommodating and friendly to us, you deserve a raise!!!
Stayed 7 nights in Jan 2024
Response from Jerry on Feb 8, 2024
Thank you for your valuable feedback

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2024
Response from Jerry on Feb 8, 2024
Thank you for your valuable feedback

8/10 Good

carlos

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, affordable hotels
Stayed 1 night in Jan 2024
Response from Jerry on Feb 3, 2024
Thank you for your feedback

8/10 Good

Glenn, LONG BEACH

Liked: Cleanliness, staff & service, property conditions & facilities
Just an average place to stay. Great value for one nights sleep. Breakfast is continental.
Stayed 1 night in Jan 2024
Response from Jerry on Feb 3, 2024
Thank you for your feedback

10/10 Excellent

Monique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best stay ever, with great service!
I would like to thank the La Quinta staff for amazing service! They go above and beyond for their guests. Ivan thank you for your hospitality, Kris for always greeting me with a smile and making the reservation and check-in process smooth. Mohammed for great service as well. Will always recommend and also choose to stay here it’s clean comfortable and love the remodel!
Stayed 1 night in Jan 2024
Response from Jerry on Jan 29, 2024
Thank you for your valuable feedback

2/10 Terrible

luisa

Stayed 2 nights in Jan 2024
Response from Jerry on Jan 25, 2024
I hope this letter finds you well. I am writing to express my sincerest apologies for the disappointment and inconvenience you experienced during your recent stay at our property. We have carefully reviewed your feedback and want to assure you that we take your concerns seriously. First and foremost, please accept my heartfelt apologies for failing to meet your expectations. At La Quinta Inn by Wyndham San Diego - Miramar, we are committed to providing exceptional service and ensuring that every guest enjoys a pleasant and memorable stay. Clearly, we fell short of delivering on this promise during your visit, and for that, we are truly sorry. I have personally investigated the issues you raised, and I want you to know that steps are already being taken to address them. Your feedback has been shared with the relevant teams, including management, housekeeping, and guest services, to ensure that similar incidents do not recur in the future. Once again, I am deeply sorry for the inconvenience you faced. Please know that your comfort and satisfaction are of the utmost importance to us, and we will continue to work diligently to earn your trust and confidence. Thank you for bringing these issues to our attention. We sincerely hope you will allow us the chance to make it right and demonstrate our commitment to delivering the level of service we are known for.

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jerry on Jan 25, 2024
Thank you for your wonderful feedback

8/10 Good

Jacob

Stayed 1 night in Jan 2024
Response from Jerry on Jan 25, 2024
Thank you for your feedback

10/10 Excellent

L.Susana.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Jerry on Jan 25, 2024
Thank you for your wonderful feedback

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay was quiet and had a great breakfast had a great selection
Stayed 2 nights in Jan 2024
Response from Jerry on Jan 25, 2024
Thank you for your wonderful feedback

10/10 Excellent

Jericho

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jerry on Jan 25, 2024
Thank you for your wonderful feedback

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again when I went to check in at 10pm the lobby was locked when it's supposed to be open 24 hours.
Stayed 2 nights in Dec 2023
Response from Jerry on Jan 25, 2024
Thank you for your feedback and we will look into the concerns that you shared.

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professional
Stayed 2 nights in Jan 2024
Response from Jerry on Jan 25, 2024
I hope this letter finds you well. I am writing to express my sincerest apologies for the disappointment and inconvenience you experienced during your recent stay at our property. We have carefully reviewed your feedback and want to assure you that we take your concerns seriously. First and foremost, please accept my heartfelt apologies for failing to meet your expectations. At La Quinta Inn by Wyndham San Diego - Miramar, we are committed to providing exceptional service and ensuring that every guest enjoys a pleasant and memorable stay. Clearly, we fell short of delivering on this promise during your visit, and for that, we are truly sorry. I have personally investigated the issues you raised, and I want you to know that steps are already being taken to address them. Your feedback has been shared with the relevant teams, including management, housekeeping, and guest services, to ensure that similar incidents do not recur in the future. Once again, I am deeply sorry for the inconvenience you faced. Please know that your comfort and satisfaction are of the utmost importance to us, and we will continue to work diligently to earn your trust and confidence. Thank you for bringing these issues to our attention. We sincerely hope you will allow us the chance to make it right and demonstrate our commitment to delivering the level of service we are known for.

4/10 Poor

Nicholas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Jerry on Jan 25, 2024
I hope this letter finds you well. I am writing to express my sincerest apologies for the disappointment and inconvenience you experienced during your recent stay at our property. We have carefully reviewed your feedback and want to assure you that we take your concerns seriously. First and foremost, please accept my heartfelt apologies for failing to meet your expectations. At La Quinta Inn by Wyndham San Diego - Miramar, we are committed to providing exceptional service and ensuring that every guest enjoys a pleasant and memorable stay. Clearly, we fell short of delivering on this promise during your visit, and for that, we are truly sorry. I have personally investigated the issues you raised, and I want you to know that steps are already being taken to address them. Your feedback has been shared with the relevant teams, including management, housekeeping, and guest services, to ensure that similar incidents do not recur in the future. Once again, I am deeply sorry for the inconvenience you faced. Please know that your comfort and satisfaction are of the utmost importance to us, and we will continue to work diligently to earn your trust and confidence. Thank you for bringing these issues to our attention. We sincerely hope you will allow us the chance to make it right and demonstrate our commitment to delivering the level of service we are known for.

6/10 Okay

Jove

Stayed 1 night in Dec 2023
Response from Jerry on Jan 25, 2024
Thank you for the feedback and we will look into the concerns that you shared.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jerry on Jan 25, 2024
Thank you for your wonderful feedback

10/10 Excellent

JOANN, San Diego

Liked: Cleanliness, amenities
Stayed 1 night in Dec 2023
Response from Jerry on Jan 25, 2024
Thank you for your feedback

4/10 Poor

Elaine

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Jerry on Jan 25, 2024
Thank you for your feedback

2/10 Terrible

Saeed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Jerry on Jan 25, 2024
I hope this letter finds you well. I am writing to express my sincerest apologies for the disappointment and inconvenience you experienced during your recent stay at our property. We have carefully reviewed your feedback and want to assure you that we take your concerns seriously. First and foremost, please accept my heartfelt apologies for failing to meet your expectations. At La Quinta Inn by Wyndham San Diego - Miramar, we are committed to providing exceptional service and ensuring that every guest enjoys a pleasant and memorable stay. Clearly, we fell short of delivering on this promise during your visit, and for that, we are truly sorry. I have personally investigated the issues you raised, and I want you to know that steps are already being taken to address them. Your feedback has been shared with the relevant teams, including management, housekeeping, and guest services, to ensure that similar incidents do not recur in the future. Once again, I am deeply sorry for the inconvenience you faced. Please know that your comfort and satisfaction are of the utmost importance to us, and we will continue to work diligently to earn your trust and confidence. Thank you for bringing these issues to our attention. We sincerely hope you will allow us the chance to make it right and demonstrate our commitment to delivering the level of service we are known for.