Ratings based on 574 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travellerfrom Vancouver, WA

Very Convenient to Airport

Posted 2-Nov-2014
I chose this hotel because it was so convenient for our mid-morning flight out of San Diego airport. We checked into the hotel on Halloween night. All of the front desk staff were in costume and offered Trick or Treat goodies - my 7-year-olds absolutely loved it! At staff's suggestion, we upgraded to a one room suite which allowed us to put the kids to bed and let the adults stay up longer in the sitting area. One of the nicest things about the hotel is that at the hotel's Point Loma Cafe, the kids eat free (one kid meal for every adult meal). All of the staff at the hotel were very nice but our waitress at the Cafe at breakfast was really outstanding. The only negative was that the hide-a-bed in the sitting area did not appear to have clean linen when we unfolded it. We called the front desk and within 15 minutes housekeeping arrived and completely re-did all of the bedding for us. Other than that, our stay was excellent at this hotel. I would consider staying here again on my next visit to San Diego.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom New Zealand

Location, Location, Location

Posted 21-Oct-2014
Pros: The location. Although we weren't on a street frontage, we still didn't hear any noise from the road.
Cons: Nothing comes to mind.
Location: Jimmy's bar opposite the hotel; USS Midway and the Gaslamp Quarter.
It's all about location for this hotel. Right opposite the marina is a fantastic bar called Jimmy's Famous American Tavern (JFAT) where you can enjoy a meal/drink while looking at boats in the marina. We had a car so the location for us driving around San Deigo was good. The hotel and facilities were good and the staff in the café were very helpful. Thank you for a great stay in San Deigo.
2 out of 5
by A verified travellerfrom Yucaipa Ca

Not worth what I pay

Posted 14-Oct-2014
This is me second time staying at this hotel. First stay was decent and my second stay horrible. The room smelled terrible. Outdated forniture. Visible deteriorating of the room it was not was I expected to pay for 280 a night.
Comment from Hotel Management
18-Oct-2014 by rmeyer, Hotel Management
Dear senia: Thank you for taking the time to write your comment about your recent visit to the Holiday Inn Bayside. We appreciate feedback from our guests regardless of its nature. I was disappointed to learn that your recent visit had not met your expectations. Please accept my sincere apologies for the inconvenience you experienced with the smell of the room and the outdated furnitures. We are scheduled to have more renovations and updating of rooms this coming November. We continue to make improvements for our guests and we hope you will consider us again during a future visit here in San Diego. Once again, thank you for taking the time to let us know of your experience. Sincerely, Rhinna B Meyer - Rooms Division Manager
2 out of 5
by A verified traveller

Clean and nicely decorated

Posted 6-Oct-2014
The hotel is clean with a nice view. The tricky part that nice view is only on the side facing marina, the other side is a parking lot. That's where we got our room with was a bummer because we were hoping to get something we saw on the pictures from the website. Hotel stuff was not welcoming or helpful. The breakfast cafe has a terrible food. Definately not coming back to any Holiday Inn again.
Comment from Hotel Management
14-Oct-2014 by rmeyer, Hotel Management
Dear Luis: Thank you so much for writing your comments about your recent stay at the Holiday Inn Bayside. I am sorry to hear that you were not satisfied with the room you reserved. Unfortunately we can only accomodate what our inventory would allow and block the rooms with the view to our guests who booked that room type. I also apologized that you find our staff not welcoming or helpful. Rude and unhelpful behavior is uancceptable at any time and will not be tolerated. I have addressed this situation with our Front Office Manager and asked that steps be put in place to eliminate this behavior in the future. I also forwarded you comment about the food to our Chef and Restaurant Manager. I realize that we cannot change what happened during your stay but I would certainly like another opportunity to restore your good faith in our hotel and experience the type of service and accomodations we wish you would have received in the first place. Again, thank you for letting us know of your experience. Sincerely, Rhinna B Meyer - Rooms Division Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 3-Oct-2014
It was a fine hotel, worth the money for hotels in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 1-Oct-2014
Good rooms, maintained properly. Few mins to beaches & restaurants.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Virginia

Courtesy use of bikes, excellent pool area

Posted 22-Aug-2014
Pros: Location
Location: Seaworld, San Diego Zoo, Old Town, Coronado Island, Imperial Beach, Mission Beach, La Jolla
We spent one week in San Diego. The hotel was in a quiet area away from the main tourist beaches. The hotel is conveniently located to attractions. We had the best of both worlds. Staff was friendly.
5 out of 5
Recommended
for Families
by Amyfrom SLC

Felt Luxurious and Upscale, New and Hip, LOVED IT!

Posted 21-Aug-2014 on Hotels.com
This hotel stay really helped make our little family vacation feel like a real exotic vacation. The room was spectacular in their new tower. Beautiful, bright room with a gorgeous view of the boats in the marina. The golf, shuffleboard, ping pong and pool play area was so much fun for family activities and dinner/breakfast was great at adjoining Cafe Loma. Great stay all around.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom Tucson

Good location

Posted 19-Aug-2014
Pros: Swimming pool has a bar right there for easy access. Quiet neighborhood.plenty of parking at night. Staff was great,shuttle drivers were very helpful.
Cons: Muffle the fireworks from Seaworld ? Just kidding, maybe some new carpet in the hallways.
Location: Ocean Beach and Mission Beach within 3 miles. Sunset Cliffs also close ,very beautiful. Unlimited dining options and shopping nearby.
Hotel is located in a great spot surrounded by many different dining options . Also nearby are beaches, shopping, access to the interstate and SeaWorld. All within a 3 mile drive. Room was serviceable nothing exotic considering the price charged per night. Point Loma Cafe is ok. One complaint, my daughter became ill during our stay, and vomited on the bed and floor. Call down to the desk and was informed housekeeping would be with us shortly. More than 90 minutes later we received a call , lady on the other end asked if my child was still locked out of the room. Really? That concerned you so much to wait an hour and a half ?
Comment from Hotel Management
30-Aug-2014 by rmeyer, Hotel Management
Dear Michael: Thank you so much for posting your review and comment about your recent stay at the Holiday Inn Bayside. First and foremost, pl;ease accept our sincere apologies for any inconvenience or frustration you experienced about the housekeeping not being there in a timely manner. I was quite concerned about the lack of concern from our staff and I realize the seriousness of this matter. I have shared your comments with our Housekeeping Manager as well as the Front Office Manager so they can review the incident during the staff meeting to eliminate the possibility of recurrences with future guests. I am so glad that you like our centrally located hotel. In addition to our Point Loma Cafe our surrounding area boasts of about 30 plus dining options in Liberty Station and Shelter Island to satisfy every palate. We hope to see you again during a future visit to San Diego. Sincerely, Rhinna B Meyer - Rooms Division Manager
5 out of 5
Recommended
for Families
by A verified travellerfrom Newcastle upon Tyne UK

Lovely hotel in great location

Posted 16-Aug-2014
Pros: The rooms, pool & restaurant and the hotel lobby
Cons: Would have been better if breakfast had been included
Location: Lovely location near the bay but also near the airport
We travelled from our base in Los Angeles and, as we wanted a couple of days to explore the city and visit the zoo we booked in for 1 night. There were 6 of us, 4 teenaged children and we had 2 rooms. these were adjoining as requested. Staff were very friendly and helpful. We had a meal in the poolside restaurant which was excellent. The hotel lobby was beautiful.
Comment from Hotel Management
22-Aug-2014 by rmeyer, Hotel Management
Dear Eileen: Thank you so much for posting your review regarding your recent stay at the Holiday Inn Bayside. I was very pleased when I read your glowing reviews. I'm glad that you like our property and enjoyed the hotel amenities. I am also very happy that you find our staff friendly and helpful We take pride in making sure that we provide the very best customer service possible to each and every guests and not only a select few. We hope to see you again during a future visit to San Diego. Sincerely, Rhinna B Meyer - Rooms Division Manager