4/10 Poor
ANTHONY
Mar 25, 2024
Liked: Cleanliness
My stay started out with no running water! The office did not mention they were having water issues. After 3 hours of my arrival it finally came on. My three night stay never had hot water just barely warm. They offered continental breakfast but their juice machine was not working for 2days! Some staff were very friendly and they had one one Sunday morning with a bad attitude I informed her the juice machine was not working but never posted out of order, other people walked in and tried the juice machine and and complained as well! Why not just put an out of order sign so guests would not continue to try and use it! I went down to purchase a free sodas and couldn’t because there system is down for an entire day! Left my room Sunday all day to come back to a room that was never cleaned. I had told the cleaning crew I was going to be gone all day and if they could clean the room before I left. I had booked my stay on Expedia and did not book a smoking room but when I arrived they tried putting me into a smoking room, definitely trying to give you a metocouc room since I payed less. Bottom line I was very disappointed with my stay.
ANTHONY
Stayed 2 nights in Mar 2024