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Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas
4.0 star property

Upscale hotel with 24-hour front desk and coffee shop/cafe

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

Photo gallery for Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

Property grounds
Property grounds
Standard Room, 1 King Bed
Breakfast and dinner served, international cuisine
Bathroom sink

Overview of Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Room serviceRoom serviceRoom service

Check out the area

Map
Prolongacion Insurgentes No. 162 junto, Las Carretas Barrio Ma. Auxiliadora, San Cristóbal de las Casas, CHIS, 29290
  • Popular LocationSanto Domingo Handicraft Market3 min drive
  • Popular LocationPlaza 31 de Marzo4 min drive
  • Popular LocationSan Cristóbal de las Casas Cathedral4 min drive
  • AirportTuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)70 min drive
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Room options

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds

Standard Quadruple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed and 3 Large Twin Beds

Economy Double Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 6
  • 1 King Bed and 1 Double Bed

Standard Triple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

Family Triple Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 7
  • 2 Double Beds and 1 Twin Bed

Standard Double Room, Multiple Beds

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

Basic Studio Suite, 1 King Bed

Highlights

Balcony
Individually decorated
TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Room Standard

Individually decorated, iron/ironing board, free wired internet

Room Standard

  • Sleeps 3
  • 1 Queen Bed(s)

View all photos for Double Room Standard

Individually decorated, iron/ironing board, free wired internet

Double Room Standard

  • Sleeps 6
  • 2 Full Bed(s)

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About the area

San Cristóbal de las Casas

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas is located in San Cristóbal de las Casas. Moxviquil and Ciudad Cuauhtemoc are local landmarks, and the area's natural beauty can be seen at Huitepec Ecological Reserve and Grutas de San Cristóbal. Take an opportunity to explore the area for outdoor excitement like ecotours.
Visit our San Cristóbal de las Casas travel guideOpens in a new window

What's nearby

  • Santo Domingo Handicraft Market - 3 min drive
  • Plaza 31 de Marzo - 4 min drive
  • San Cristóbal de las Casas Cathedral - 4 min drive
  • Mesoamerican Museum of Jade - 4 min drive
  • Guadalupe Church - 7 min drive

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 70 min drive

Restaurants

  • El Pastorcito - 8 min walk
  • La Cabaña de Don Juan Bosco - 12 min walk
  • Don Rafita "Tacos y Gorditas - 16 min walk
  • Carnitas y Barbacoa Jaimito - 15 min walk
  • Antojitos Liliana - 16 min walk

About this property

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas

Upscale hotel
You can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas. The on-site international cuisine restaurant, Los Alamos, offers breakfast, dinner, and light fare. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Free self parking
  • Cooked-to-order breakfast (surcharge), an area shuttle, and multilingual staff
  • Tour/ticket assistance, meeting rooms, and smoke-free premises
Room features
All guestrooms are individually decorated, and have amenities such as free internet.
More amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, daily housekeeping, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM–noon for a fee: MXN 120 for adults and MXN 120 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Los Alamos

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Individual decor
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 120 for adults and MXN 120 for children
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hacienda Don Juan Cristobal l
Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan
Hotel Hacienda Don Juan San Cristobal De Las Casas
Hotel Hacienda Don Juan
Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas Hotel

Frequently asked questions

Is Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas on Apr 29, 2024 start from CA $37.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Self parking is free at this property.

What time is check-in at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas?

Check-out is at noon.

Where is Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas located?

Situated in San Cristóbal de las Casas, this hotel is within 2 mi (3 km) of Moxviquil, Santo Domingo Handicraft Market, and Arches of Carmen. Ciudad Cuauhtemoc and Church of San Nicolás are also within 3 mi (5 km).

Hotel Hacienda Don Juan San Cristobal de las Casas Chiapas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 181 out of 350 reviews" "
Rating 8 - Good. 114 out of 350 reviews" "
Rating 6 - Okay. 30 out of 350 reviews" "
Rating 4 - Poor. 18 out of 350 reviews" "
Rating 2 - Terrible. 7 out of 350 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

antonia

Travelled with group
Liked: Amenities
Everything was nice very clean and friendly
Stayed 1 night in Apr 2024

4/10 Poor

Carmen Canales Y Marielena

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
It was very cool place
Stayed 4 nights in Mar 2024

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hacienda is beautiful and historic. Antiques all around, quiet, peacocks roaming around and you get the feeling of being in the middle of a jungle. The soft music is pleasant, the workers are willing to help. Also there is a restaurant open for breakfast and on the weekends they open for dinner too. The only thing I wish they had beaters, it gets very cold in the room at night and all you have is more blankets. Other than that, it is a gem.
Stayed 6 nights in Mar 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Was assigned to room 8, room was freezing. Asked for a different room and changed me to 10 for a $200mx daily upcharge. I paid as long as it was warmer. Get to the room WiFi couldn’t reach there, shower was either extremely hot or cold. Bathroom had a smell coming out of the floor drain.

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the look of the hacienda and the history.
Stayed 3 nights in Dec 2023

10/10 Excellent

gustavo

Hotel colonial , cálido y confortable
Hermoso hotel estilo colonial, puedes pasar un rato agradable recorriendo el hotel descubriendo piezas antiguas en exhibición y sus jardines , hay también animales que viven libres dentro del hotel, la habitación muy amplia y con decoración estilo colonial.
Stayed 1 night in Oct 2023

6/10 Okay

Maritza

Liked: Staff & service, property conditions & facilities
Beautiful place , but it does need a little work and hot water keeps running out
Stayed 5 nights in Oct 2023

4/10 Poor

Lorena

Stayed 4 nights in Aug 2023

10/10 Excellent

Erika, Arlington Heights

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful
Stayed 5 nights in Aug 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place. Great experience
Stayed 1 night in Jul 2023