Ratings based on 4,585 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Sep-2014
Pros: What I was impressed with was the staff, from the valet people to the front desk staff and cleaning personal. They were all very polite and helpful.
Location: Located right on the riverwalk within walking distance to the Alamo.
While staying at the hotel the weather decided to not corporate one day and the hotel furnished us with a umbrella that came in very handy as the rain came down. After the weather cleared up we headed up to the roof where the swimming pool and exercise room was located. It was a very nice view.
5 out of 5
Recommended
for Everyone
by A verified traveller from Fort Worth

Excellent room and staff!!!

Posted 29-Sep-2014
Our experience was so awesome and romantic. The suite was a 5 star room. we went for a weekend getaway and were in awe with the beautiful hotel. Thank you so much!!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Sep-2014
Pros: location, room size
Location: riverwalk, alamo
good, clean, quiet, comfortable stay, the location of Hotel Contessa is great, one a quiet bend of the riverwalk, but close to the action
5 out of 5
Recommended
for Couples
by A verified traveller from Washington state

Really nice hotel on the riverwalk.

Posted 27-Sep-2014
Pros: Location
Cons: Nothing.
Location: Close to the Alamo . Its right in the heart of Downtown and right on the riverwalk.
This Hotel was magnificent from driving up to valet entrance all the way til when we left. The Valet even asked me if we wanted a comp. Bottled water for our drive to airport. The staff were extremely helpful and nice. We will definitely stay here again when in San Antonio.
5 out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Wonderful staff and great location

Posted 26-Sep-2014
Pros: The entire Hotel was very beautiful and very clean. We loved the location on the more quiet end of the River walk, but still very close to the action
We had a very positive experience staying in beautiful Hotel Contessa. We were immediately greeted by friendly personnel and it continued through out our entire stay. We were celebrating our 40th wedding anniversary and we received a special card and chocolate truffles in our room from the Hotel staff. What a nice touch! The pool area was terrific and so relaxing on the roof top. We will definitely recommend this Hotel to others and would return in a minute.
5 out of 5
Recommended
for Everyone
by A verified traveller from Austin, TX

Best hotel on the Riverwalk....hands down!

Posted 23-Sep-2014
Pros: Updated, beautiful and very spacious suites located directly on the Riverwalk. Separate bedroom with a door for privacy when kids accompany on trips
Its always a great stay in San Antonio when we end up at the Hotel Contessa. Hotel staff, amazing all-suite rooms, nice food selection and ideal location are among the top on the Riverwalk and I have a hard time ever thinking of staying anywhere else when we travel to that area two or three times a year.
5 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful and well located

Posted 23-Sep-2014
One of the nicest rooms I've stayed in. By chance, we were in a wheel chair access room so perhaps more roomy than a regular room. Beds and sheets luxurious. Well located in that it is on river walk but not right at the busy restaurant area so didn't get the smells and noise associated with it.
4 out of 5
Recommended
for Everyone
by A verified traveller from Texas

Posted 23-Sep-2014
This was a great location everything you need to experience the full San Antonio River walk. There are so many things to do. The hotel contessa is a great place the only thing I didnt like was the breakfast , I thought it was alittle pricey for pancakes and juice but other than that wonderful. Do keep in mind that the parking is $30.00 a day but the valet service is excellent and you can come and go as you please with no extra charges. I stayed for three days and never drove anywhere everything is within walking distance.
2 out of 5
by A verified traveller

Priced to high for no extras

Posted 22-Sep-2014
The hotel was a good hotel, except for these problems we had. 1.) No free breakfast or happy hour. The prices were high 2.) Our room stayed really cold even after we turned the thermostat up 3.) The pool was not heated.
5 out of 5
Recommended
for Couples
by A verified traveller

Posted 14-Sep-2014
Beautiful property with exemplary service in great location-love it!