Beach nearby, scuba diving

Reviews of Viajero San Andres Hostel

2 out of 5
Viajero San Andres Hostel
Avenida 20 de Julio, 3A-122, San Andrés, San Andres y Providencia

Reviews

7.6

Good

Rating 10 - Excellent. 36 out of 117 reviews" "
Rating 8 - Good. 42 out of 117 reviews" "
Rating 6 - Okay. 19 out of 117 reviews" "
Rating 4 - Poor. 10 out of 117 reviews" "
Rating 2 - Terrible. 10 out of 117 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Djamel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The place was extremely old. Private room was not even worth $10. Dirty and misrepresent by pictures. Worst part BIG MOLD on the wall. It was only a bed in a space . Do not stay there at any cost.
Stayed 1 night in Feb 2023

10/10 Excellent

Gustavo

Stayed 1 night in Jan 2023

8/10 Good

Ana-Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and great for the price. No elevator though
Stayed 3 nights in Feb 2022
Response from Francisco R. Palacios on Feb 12, 2022
Hello Ana Maria, Thank you for your nice feedback, you are always welcome at the hostel. Hope to see you soon!

4/10 Poor

Elmer

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022
Response from Francisco R. Palacios on Jan 20, 2022
Hola Viajero, Lamentamos que tu estadía no cumplió expectativas, esperamos nos des otra oportunidad para mejorar tu experiencia. Saludos

8/10 Good

Tatiana

Travelled with family
Liked: Cleanliness
Birthday getaway
The pictures on the website are out dated. It doesn't look at all as advertised. It's not the prettiest nor the ugliest but could be better. We arrived at 1:10pm and requested for an early check in (i've had it with other hostels and hotels and no problem). They said mandatory at 2pm. The girls at the reception could be nicer. We went back at 2pm and it took them 30minutes for the check in, the room was clearly ready when we got there. Keeping this in mind, we didn’t get the towels by the check in, so much for waiting without towels. The private room is spacious, the A/C works perfectly, the bathroom doesnt have hot water(at night the water is freezing!). The breakfast would be a 4/10, coffee as bad as it could be. Not even free water by breakfast. For breakfast included you have to go EVERY morning downstairs to get a ticket. Maybe you could give a card or something to not make us go down. We got back from the beach at sunset and waited 5minutes for the door to open because the receptionist was talking with some people. Location is perfect, you have the pier by the army less than 5min walking, the malecon 8minutes walking. With some upgrades the hostel could be way more.
Stayed 4 nights in Oct 2021
Response from Francisco R. Palacios on Nov 8, 2021
Hello Tatiana, Thank you so much for your review, your opinion is important to us.

10/10 Excellent

Sean

Stayed 4 nights in Aug 2021

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
I booked for five nights and here now for an extra six maybe more the hotel is in a perfect location
Rooftop view
Beach 7 minute walk
Pier at the beach off the boardwalk
Stayed 7 nights in Jan 2021

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hostel is located in a great location. You can walk to the beach, downtown, and to the main shopping area. I was most impressed by how clean this place was! Andrea in particular went above and beyond to help guests and spoke great english!
Stayed 5 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good! Breakfast is awesome! There’s always something going on at the bar! The rooms are pretty spacious but no hot water for the showers and the plumbing of the building kind of sucks. Also the WiFi is horrible but I think it’s like that on the whole island
Stayed 3 nights in Jan 2019

2/10 Terrible

anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIFIC
very disappointing , dirty , noisy , had to leave after one night , manager told us she would refund us and didnt - STAY WELL CLEAR
Stayed 3 nights in Aug 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Room: Arrived in a horrible smelling room that was cleaned with all dirty water, literally smelled like garbage. The room safe was broken so we couldn’t use it, they promised to replace it the same day but didn’t happen until our last night. They turn off the power without first notifying the guests and will tell you they don’t know when the power for everything in the room will be turned on. WiFi: The WiFi speed is barely working. There is no useable bandwidth or speed to do anything except to send 1 message. Suggestion: Spend little more money and go somewhere else, it is just not worth the price they charge for this place.
Stayed 3 nights in Jun 2018

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great social hostel
Great for travelers and very easy to meet people

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for travelers
Great and popular hostel with good reason, it’s a nice vibe and great location

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
San Andres standard hotel
When we arrived the reserve was ignored. They just told that we reserved one day. They sent us to an alternative hotel. Everything was a mess but the actitud o the personal save this review.

10/10 Excellent

Nicolas , Medellin-Colombia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its simply the best hostel is the island
it is very close to the airport, the main beach, food stores, restaurants, bars, clubs... Plus the stuff is very very very friendly and in that point i have to give a big thanks to CLARISA, XIMENA AND EDISON, all the time they made their best to solve all my requests and make me feel pretty welcome in the hostel.... at the beginning i was very worried about some things other people said in this rates but when i arrive to the hostel none of those points still being an issue, so be sore the hostel stuff works had every to improve their few weakness... I JUST LOVE this place and had an amazing vacations there! 100% recommended!

6/10 Okay

Verified traveller

Liked: Staff & service
I had requested a double bed but was given a room with 2 single beds. after 2 nights I was forced to move to a room which was noisy and next to reception, but with a double bed. I refused and they found me another room, which I feel was inferior and quite dirty. I was not very happy with the room quality, but the staff were great and very helpful and nice.

10/10 Excellent

Javier , Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent whit problems..recommended, Everything went very well, very good service employees, charisma and good time, volvere

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Simple traveling
Clean, comfortable room.

8/10 Good

Erwin, San andres

Liked: Cleanliness, property conditions & facilities, room comfort
Good times in el viajero, san andres
Nice hostel with a lot of friendly, out going people

8/10 Good

Federico

Liked: Cleanliness, staff & service, room comfort
El Viajero
Excellent spot. Just the kitchen facilities were a bit dirty and worn

10/10 Excellent

Juan David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chimba!
En general la experiencia dentro del hostal es agradable, en especial por sus variadas actividades dentro del sitio, siempre habrá algo por hacer, las distintas actividades son amenas para la integración entre todos.
Stayed 1 night in Feb 2023

4/10 Poor

Björn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allmänt dåligt
Var väldigt dåligt med städningen, hygienartiklar, rummet öppnades av annan ändå seperat rum låst. Sen turer där de gav felaktig information.
Stayed 1 night in Dec 2022

6/10 Okay

fabia

Stayed 9 nights in Nov 2022

10/10 Excellent

Constanza

Liked: Cleanliness, property conditions & facilities, room comfort
Excelente experiencia
Nos encantó el lugar, es muy limpio y tranquilo, en un lugar céntrico cercano a playa y a todo en general, además un muy buen desayuno. El lugar no cuenta con agua caliente pero la verdad es que tampoco es agua helada y dado el calor del lugar no es indispensable. En cuánto a la limpieza es muy muy limpio, siempre veíamos personas limpiando por lo que eso también nos gustó. Personas amable, seguro y el bar es barato en general, volvería definitivamente.
Stayed 8 nights in Mar 2022
Response from Francisco R. Palacios, Manager on Apr 4, 2022
Hola Constanza, Para nosotros fue un placer recibirte, esperamos verte pronto!

4/10 Poor

Isabelle

Travelled with group
Caro para o que é
Esperava uma estrutura melhor apesar de ser hostel, um pouco distante da praia, fiquei quarto privativo,quarto bem simples, n trocaram as toalhas em 4 dias, café basico q só começa as 8hs
Stayed 4 nights in Jan 2022
Response from Francisco R. Palacios on Jan 20, 2022
Hola Viajero, Lamentamos que tu estadía no cumplió con tus expectativas, esperamos que nos brindes una oportunidad para mejorar tu experiencia. Saludos!

8/10 Good

kelen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo beneficio!!
Vale o custo beneficio... simples, mas confortavel! Bem localizado!! As vezes um pouco barulhento a noite..
Stayed 3 nights in Nov 2021
Response from Francisco R. Palacios on Nov 8, 2021
Hola Kelen, Muchas gracias por tus comentarios, para nosotros fue un placer haberte atendido. Esperamos verte pronto!

8/10 Good

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2021
Response from Francisco R. Palacios on Oct 5, 2021
Hola Viajero, Gracias por dejar comentarios sobre tu estadía, fue un gusto atenderte en nuestro hostel. T e esperamos de vuelta pronto!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2021
Response from Francisco R. Palacios on Sep 14, 2021
Hola Viajero, Mil gracias por tu valoración acerca de tu estadía, para nosotros fue un placer atenderte y esperamos que puedas volver pronto. Saludos!

8/10 Good

Harold

Stayed 3 nights in Jul 2021

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Todo bien, solo 1 recepcionista es un poco grosera. No recuerdo su nombre, pero el resto todo Perfecto.
Stayed 8 nights in May 2021
Response from Francisco R. Palacios, Manager on Jun 5, 2021
Hola Viajero! Gracias por dejarnos una calificación de u estadía con nosotros, Para nosotros ha sido un placer haberte recibido y atendido en nuestras instalaciones, Lamentamos saber que tu experiencia en la recepción no fue grata, créeme que todos los correctivos serán tomados para mejorar nuestro servicio al cliente. Saludos y esperamos tenerte de vuelta con nosotros!

10/10 Excellent

Viviana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me encanto la atención en general, las personas que trabajan en el hostal super amables, el espacio es muy cómodo y agradable. es super central y queda cerca a la playa
Stayed 4 nights in Apr 2021
Response from Francisco R. Palacios, Manager on Apr 29, 2021
Hola Viviana Gracias por comentar sobre tu estadía con nosotros, estamos muy orgullosos de haber llenado tus expectativas y esperamos nos vuelvas a visitar muy pronto. El equipo de Viajero San Andres te manda muchos saludos y te desea lo mejor.

10/10 Excellent

Viviana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Francisco R. Palacios, Manager on Apr 29, 2021
Hola Viviana, Gracias por tu calificación perfecta, Fue un gusto atenderte! Cuídate mucho!

10/10 Excellent

Andrea del Pilar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me guato mucho el hostal
Fue una buena experiencia
Stayed 3 nights in Apr 2021
Response from Francisco R. Palacios, Manager on Apr 13, 2021
Hola Viajero!! Gracias por tomarte el tiempo de calificar tu estadía con nosotros. Nos alegra mucho saber que Viajero Hostels lleno todas tus expectativas. No olvides que puedes visitarnos también en distintas partes de Colombia y el mundo. Esperamos volver a verlo pronto!

8/10 Good

DarioVasquez, Atlanta USA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un poco lejos de la playa. No habia ascensor. No cambiaron las sábanas en nuestra estadía (4 noches)
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Localização muito boa, próxima do centro. O hostel deixou um pouco a desejar quanto aos banheiros nos quartos, o do meu por exemplo demorava muito para encher a caixa da descarga logo, com 8 pessoas no quarto se tornou impossível usar o banheiro principalmente no período da manhã. A cidade é muito quente e infelizmente a parte que fica o bar não disponibiliza ar condicionado logo durante o café da manhã você sempre sente o umidade da cidade.
Stayed 3 nights in Nov 2019

8/10 Good

Joelma

Liked: Cleanliness
Hostel simples, sem elevador, mas possui um clima agradável.
Stayed 4 nights in Sep 2019

8/10 Good

fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom custo benefício
Funcionários atenciosos O bar poderia ser melhorado Bebidas de marcas melhores e estender o horário um.pouco mais
Stayed 8 nights in Aug 2019

8/10 Good

Janie

Liked: Cleanliness, property conditions & facilities
Bien
OK pero no hay agua caliente
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2018

2/10 Terrible

Rosa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El aire acondicionado solo se prende a las 7pm
Sucio. Desagradable. Ruidoso.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
siempre ve prevenido con un candado
Es la primera vez que me quedo en un hostal y pagué la novatada, porque me robaron $120,000, y fue por descuido mio, dejé mi bolsa en la habitación.... sin embargo, lo quiero comentar para darles el consejo que lleven SIEMPRE un candado para que no les pase lo que a mi.

8/10 Good

Arcadio de Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En términos generales me sentí a gusto con el servicio, las instalaciones y el personal siempre fue amable y cortés.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2018

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Jan 2018

8/10 Good

TATIANE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2017

8/10 Good

Samuel

Liked: Property conditions & facilities
Stayed 3 nights in Nov 2017

10/10 Excellent

jose luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacaciones de chilenos
Todo bien, el precio es razonable, el desayuno americano muy bueno, tiene WiFi que funciona bien, igual podría haber estado un poco más cerca de la playa....
Stayed 7 nights in Nov 2017

8/10 Good

JOSE MARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo único a cuestionar es el servicio de wifi es realmente malo, fuera de eso todo muy bien
Stayed 5 nights in Nov 2017

8/10 Good

Kaime

Liked: Cleanliness, property conditions & facilities, room comfort
Localização, cozinha, quartos e bar excelentes!
Faltava água com frequência no chuveiro, mas havia na torneira. Mas isso é por causa do racionamento na ilha mesmo. O mesmo ocorria com a energia elétrica, porém o hostel tem gerador, o chato era o ar condicionado, que não funcionava quando ocorriam os apagões na ilha. Eles não disponibilizam toalha, acho que alugavam. O wifi do hostel é péssimo, horrível, praticamente não funcionava. Apenas na madrugada ficava um pouco boa, fora isso, não era possível sequer postar uma foto. Há dois computadores lá disponíveis para uso, neles até que a internet era melhor. O café da manhã é excelente, assim como a localização: a poucos metros do point da cidade e dos portos de onde saem os passeios. O hostel tem uma vista maravilhosa de uns 220º do mar caribenho, muito linda! Há uns funcionários maravilhosos, que te ajudavam com dicas e dúvidas sobre a cidade, mas também havia uns muito mal encarados e sem qualquer prestatividade. As instalações e limpeza são excelentes, mesmo. Com várias áreas de sacadas, poltronas, cadeiras, almofadas e salas de descanso. Há uma mega cozinha, adorei, toda equipada para quem quiser usá-la,sem custo, inclusive tem até açúcar, óleo, vasilhas, fogão etc. Ah, toda noite às 11 tinha aula de dança, gratuita tbem, no bar do hostel, que é maravilhoso, estilo Pub. Cada noite era um ritmo musical diferente, eu mesmo fiz aula de salsa, o professor é excelente! Recomendo não comprar nenhum passeio no hostel e pedir táxi na rua, sai muito mais barato. No mais eu adorei!
Stayed 3 nights in Oct 2017