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Reviews of Hotel Via Roma

4 out of 5
Hotel Via Roma
Nonntalerhauptstraße 47, Salzburg, Salzburg

Reviews

8.4

Very good

Rating 10 - Excellent. 124 out of 323 reviews" "
Rating 8 - Good. 140 out of 323 reviews" "
Rating 6 - Okay. 42 out of 323 reviews" "
Rating 4 - Poor. 10 out of 323 reviews" "
Rating 2 - Terrible. 7 out of 323 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Much good here!
Appreciated kind, helpful staff,very comfortable bed & pillows, room size, shower/tub, traditional room phone & TV, public transit near, wood floors, neutral decor, Outside of historic center, allow extra time to walk or get bus. Quiet until there's activity in the gravel parking area in back, Greatest concern was lack of temperature control which caused sleep loss. Mini frig should not be filled with for sale items. Sell them in the lobby.
Stayed 3 nights in Dec 2023

10/10 Excellent

Cherelda

Liked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Gladly would stay here again. Bus stop right outside the door, then a short walk to the old town. Staff friendly and helpful too!
Stayed 3 nights in Oct 2023

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very kind and helpful. The room was clean and comfy and they gave me a couple Mozart chocolates. They have a restaurant attached to the hotel and breakfast lasts until 10:30.
Stayed 1 night in Oct 2023

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities
Room was clean and modern. Staff were super friendly and helpful. Only negative was the parking, or the demands on the parking which meant spaces were at a premium. But the proximity of hotel to city meant we could walk in anyway.
Stayed 2 nights in Sep 2023

6/10 Okay

Ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for my needs. Very close to the tourist attractions.
Stayed 2 nights in Jun 2023
Response from Hotel Via Roma on Jun 19, 2023
Dear John,Thank you very much for your review of our hotel.We are glad that you enjoyed your stay with us and hope to welcome you with us again sometime!Best,Your Hotel Via Roma

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2022
Response from Hotel Via Roma on Dec 16, 2022
Dear Kristine,Thank you very much for rating our hotel.We are glad that you enjoyed stay with us and hope to welcome you with us again.Best regards,Your Hotel Via Roma

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Aug 2022
Response from Hotel Via Roma on Sep 6, 2022
Dear Robert,Thank you very much for rating our hotel.We are glad that you enjoyed your stay with us and hope to welcome you with us again.Best regards,Your Hotel Via Roma

2/10 Terrible

Chirag

Travelled with partner
Disliked: Amenities
Reception never mentioned cost of breakfast. When we went we were never told our breakfast of pastries and fruit would be 17 euros per person per day. Had we known we would have never eaten there. Charged credit card afterwards without telling us. Parking is very limited only 4 spots and those are shared with pizza restaurant next door. If there is no space you are on your own to find parking. Unhelpful in helping us change from 3 to 2 nights even though we contacted both them and Expedia prior to cancellation. Don’t expect much help from hotel and make sure to ask as many questions as you can. Very disappointed with Expedia and hotel via Roman. Will definitely never stay there again and would not recommend.
Stayed 3 nights in Jul 2022

10/10 Excellent

Karen

Stayed 3 nights in Jul 2022
Response from Hotel Via Roma on Jul 15, 2022
Dear Karen, Thank you for rating our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

Susan M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wry helpful staff, beautiful view of the fortress from the room, easy walking distance to town center.
Stayed 1 night in May 2022
Response from Hotel Via Roma on Jun 10, 2022
Dear Susan, Thank you very much for rating our hotel. We are glad you enjoyed your stay with us and hope to welcome you with us again sometime. Best regards, Your Hotel Via Roma

4/10 Poor

raheleh

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
the atmosphere was interesting and cozy however the service was disappointing. The room was booked and there was no mention of renovation. We were woken up by loud noise of workers disassembling scaffolding on the wall of the the hotel and it went on for a few hours. They could have warned their guest about this the day prior.
Stayed 1 night in May 2022
Response from Hotel Via Roma on Jun 10, 2022
Dear Raheleh, Thank you very much for rating our hotel. We are sorry, but there are and were no renovations at our hotel, we think you might be confusing us with another hotel here. Best regards, Your Hotel Via Roma

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had nice space. The bathroom was very big. I wish the mini frig was bigger. We liked the breakfast. It was very good.
Stayed 2 nights in Oct 2021
Response from Hotel Via Roma on Oct 22, 2021
Dear Cynthia, Thank you very much for taking the time to review our hotel. We are glad you enjoyed your stay with us and hope to welcome you again sometime. Best regards, Your Hotel Via Roma

10/10 Excellent

Otto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Hotel Via Roma on Oct 7, 2021
Sehr geehrter Otto, Vielen Dank, dass Sie sich die Zeit genommen haben unser Hotel zu bewerten. Wir freuen uns, dass es Ihnen bei uns so gut gefallen hat und würden uns freuen Sie wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Hotel Via Roma

8/10 Good

Kourt, California

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Good lcoation. Friendly staff. Free parking shared with retaurant next door.
Stayed 2 nights in Jul 2020
Response from Hotel Via Roma on Aug 2, 2020
Dear Kourt, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again sometime. Best regards, Your Hotel Via Roma

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
The rooms and bathrooms are small. Sometimes noisy with the street below.
Stayed 1 night in Oct 2019
Response from Hotel Via Roma on Apr 14, 2020
Dear Guest, Thank you very much for taking the time to review our hotel. We have Standard and Deluxe Rooms, the Standard room is the smaller category and has between 15-20 sqm. If this is too small for you, you always have the option to book the larger room category. Some of our rooms are located towards the street, others towards the back yard. We always inform our guests that request a quiet room that we will do our best to provide one, but cannot guarantee it. As we are located in a city completely quiet rooms can be hard to come by. We hope that you enjoyed your stay with us nevertheless. Best regards, Your Hotel Via Roma

8/10 Good

Clinton, Heilsbronn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Food was excellent in the attached restaurant.
Stayed 2 nights in Feb 2020
Response from Hotel Via Roma on Feb 18, 2020
Dear Clinton, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you again sometime. Best regards, Your Hotel Via Roma

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We stayed for one night, room was very lovely and comfortable. The staff at the counter were friendly and the breakfast buffet was delicious! The only complaints are that there was no wifi available, which is frustrating for booking a quality hotel, and the only English channel on the tv was not connected, leaving us very bored when we returned to our room for the night.
Stayed 1 night in Jan 2020
Response from Hotel Via Roma on Jan 8, 2020
Dear Emily, Thank you very much for taking the time to review our hotel. We are sorry to hear about your trouble with the wifi and the TV - we will definitely look into the issue. We are glad that you overall enjoyed your stay in our beautiful city and hope to welcome you with us again. Best regards, Your Hotel Via Roma

8/10 Good

Hannah

Liked: Cleanliness, staff & service, room comfort
Pleasant night in Salzburg
Had a nice corner room which was large with a good bathroom. Hotel itself feels a bit tired and it's not in the centre but about 20 minute walk.
Stayed 1 night in Dec 2019
Response from Hotel Via Roma on Dec 31, 2019
Dear Hannah, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Lovely location beside bus stop. Was quite when were there.
Stayed 7 nights in Dec 2019
Response from Hotel Via Roma on Dec 30, 2019
Dear Guest, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay here with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

INGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in Salzburg
Very nice hotel & in good location. 15 min walk to center of town. Very friendly staff. Elevator is super small so needed to make 2 trips to get luggage up to our room.
Stayed 2 nights in Sep 2019
Response from Hotel Via Roma on Oct 21, 2019
Dear INGE, Thank you very much for your review. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

Roland, Chattanooga, TN, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the free parking lot and the breakfast was awesome.
Stayed 1 night in Oct 2019
Response from Hotel Via Roma on Oct 18, 2019
Dear Roland, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

Dan, Halifax

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Hotel Via Roma last year and the best compliment/review is that we specifically came back to this hotel because of the outstanding staff, room, service and the restaurant (which is amazing). i cannot recommend high enough. Looking forward to staying here next year.
Stayed 2 nights in Sep 2019
Response from Hotel Via Roma on Sep 27, 2019
Dear Dan, Thank you very much for taking the time to review our hotel. We are glad that you enjoy staying with us and our hotel and restaurant so much and are looking forward to welcoming you with us again next year. Best regards, Your Hotel Via Roma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019
Response from Hotel Via Roma on Sep 27, 2019
Dear Guest, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us so much and hope to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Daniela was absolutely wonderful. Thank you
Stayed 1 night in Sep 2019
Response from Hotel Via Roma on Nov 20, 2019
Dear Kim, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

RT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the staff were friendly, helpful, and speak English well. Perhaps the building itself is a bit old, but it's well maintained (I stayed here in Spring, so I don't know about the heating system). The wifi signal seems a bit unreliable, but perhaps this is the only downside of this hotel.
Stayed 3 nights in Sep 2019
Response from Hotel Via Roma on Sep 26, 2019
Dear RT, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and we hope to welcome you with us again. Best regards, Your Hotel Via Roma

6/10 Okay

Roland

Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Aug 2019
Response from Hotel Via Roma on Aug 13, 2019
Dear Guest, Thank you for taking the time to review our hotel. We are sorry to see that you did not enjoy your stay with us as much as we would have liked. We would be thankful if you could send us some comments on where we could improve and what exactly it was that you were unhappy with. Best regards, Your Hotel Via Roma

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Hotel spot on over looking castle great
Stayed 3 nights in Jul 2019
Response from Hotel Via Roma on Jul 25, 2019
Dear Keith, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2019
Response from Hotel Via Roma on Jul 24, 2019
Dear Guest, Thank you very much for taking the time to rate our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Very close to the city
Stayed 3 nights in Jul 2019
Response from Hotel Via Roma on Jul 24, 2019
Dear Alan, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel if you don’t mind a walk to city center
Staff was very nice and accommodating. Location was within 20 minute walk of old town center. Restaurant adjoining seemed to be popular, but we were turned away at 7 PM on Sunday because they were full and diners linger. Reasonably priced hotel in a somewhat expensive city.
Stayed 2 nights in Jul 2019
Response from Hotel Via Roma on Jul 12, 2019
Dear Kent, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

Chuck, Cypress TX

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location without having to spend a fortune to stay in the old city, but it was less than five minutes via bus!
Stayed 2 nights in Jun 2019
Response from Hotel Via Roma on Jul 6, 2019
Dear Chuck, Thank you very much for taking the time to reivew our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from Hotel Via Roma on Jun 18, 2019
Dear Guest, Thank you for rating our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

6/10 Okay

Suk Ling

Liked: Staff & service
A bit out of the way,hotel is dated
The hotel is smaller than I expected. The room is spacious enough for 2 and bathroom also has a good size; however, they are using a fitted shower unit and its base is the very slippery. I am not surprised if someone has fallen down while showering before. I would think that they should do something about it before accident happens. The bedding and the room itself are very dated, really don’t think it is a 4 Star hotel. I would give it a 3 instead. It is also a bit far from everything, not the best location.
Stayed 1 night in Jun 2019
Response from Hotel Via Roma on Jun 6, 2019
Dear Suk Ling, Thank you very much for taking the time to review our hotel. All of our bathrooms have been renovated within the last year, so far nobody has ever had problems with the shower or found them slippery- we hope it stays that way. The whole hotel was renovated in 2012, we are sorry if you felt it was dated. We are located in Nonntal, on the side of the Old Town. It is a 15 minute walk to the center and the bus (stop right next to the Hotel) runs to the center every 10 minutes. Best regards, Your Hotel Via Roma

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Shower room is perfect, air-conditioning is good. Not only heater.
Stayed 1 night in May 2019
Response from Hotel Via Roma on May 29, 2019
Dear Guest, Thank you very much for your review. We are glad that you enjoyed your stay at our hotel and hope to welcome you with us again. Best regards, Your Hotel Via Roma

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019
Response from Hotel Via Roma on May 23, 2019
Dear Guest, Thank you very much for taking the time to rate our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable night
We enjoyed staying here. It was within walking distance of the Christmas market which is why we were visiting in Salzburg. The Italian restaurant adjacent to the hotel was a plus.
Stayed 1 night in Dec 2018
Response from Hotel Via Roma on Dec 22, 2018
Dear Candace, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value - solid hotel.
We needed a room for one night that was not too expensive and this one fit the bill. The staff was very friendly and the room was very large. I wouldn't call it super luxurious, but it had everything we needed. It was very clean, in good repair, right on the bus line and VERY reasonable. And the bathroom was HUGE! I would not hesitate to recommend this hotel.
Stayed 1 night in Sep 2018
Response from Hotel Via Roma on Nov 1, 2018
Dear Guest, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us so much and would love to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from Hotel Via Roma on Oct 11, 2018
Dear Guest, Thank you very much for taking the time to rate our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Hotel Via Roma

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Hotel Via Roma on Sep 29, 2018
Sehr geehrte Sylvia, Vielen Dank für Ihre Bewertung. Wir freuen uns sehr, dass es Ihnen in unserem haus gefallen hat und hoffen Sie auch in Zukunft wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Ihr Hotel Via Roma

10/10 Excellent

Dan, Halifax Nova Scotia

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel, friendly staff and a great location. Just far enough away from the crowds but close enough walk to all the attractions. I highly recommend trying the Italian restaurant beside the hotel. They have amazing food and staff. I would come back just for the restaurant.
Stayed 2 nights in Aug 2018
Response from Hotel Via Roma on Sep 9, 2018
Dear Dan, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us so much and would love to welcome you again. Best regards, Your Hotel Via Roma

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The balcony was a lovely addition to the space. The room was larger than expected. Restaurant adjacent to the hotel was very good.
Stayed 3 nights in Aug 2018
Response from Hotel Via Roma on Aug 22, 2018
Dear Guest, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Team from Hotel Via Roma

8/10 Good

tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great middle-of-the-road hotel. The staff is super helpful. Great breakfast is available at a reasonable cost. We had a corner room which was very spacious for our needs. The room did have a shower that wasn't what Americans are used to in terms of shower doors/curtains. We are used to it as we have traveled in Europe before, but if you aren't aware, you'd be surprised. The half shower door and placement of the shower head gets water all over the floor if you aren't familiar with how to deal with that.There is a fantastic Italian restaurant attached to the hotel. Delicious food with a very hard working staff.
Stayed 6 nights in Jul 2018
Response from Hotel Via Roma on Aug 22, 2018
Dear Tiffany, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again if you should return to Salzburg. Best regards, Your Team from Hotel Via Roma

8/10 Good

AP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little away from town, but there is one bus stop right outside. Room was spacious, and clean
Stayed 1 night in Jul 2018
Response from Hotel Via Roma on Aug 22, 2018
Dear AP, Thank you very much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Team from Hotel Via Roma

10/10 Excellent

Wei-hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Hotel Via Roma on Aug 22, 2018
Dear Wei-hong, Thank you very much for your rating. We are glad that you enjoyed your stay with us and hope to welcome you with us again. Best regards, Your Team from Hotel Via Roma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, central location and car parking
Large room, great location (15 minutes' walk from the historic centre), outstanding breakfast (well worth the EUR 12 supplement. And free car parking... A helpful and friendly management who went out of their way to assist me when i had a problem with my car, and needed to be repaired on-site. Only negative was the slow internet. I they will follow my recommendation to them and upgrade. I didn't try the Italian restaurant on-site but i am told it is excellent.
Stayed 1 night in Jun 2018

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean and surprisingly spacious which was great! Make sure you go to the Italian restaurant next door because their food is DELICIOUS!! Would highly recommend. Free parking too!!
Stayed 2 nights in Apr 2018