Minibar, in-room safe, desk, blackout drapes

Reviews of Intercity Salvador

4 out of 5
Intercity Salvador
Avenida Tancredo Neves, 2227, Bairro Caminho das Árvores, Salvador, BA

Reviews

8.6

Excellent

Rating 10 - Excellent. 340 out of 719 reviews" "
Rating 8 - Good. 265 out of 719 reviews" "
Rating 6 - Okay. 79 out of 719 reviews" "
Rating 4 - Poor. 21 out of 719 reviews" "
Rating 2 - Terrible. 14 out of 719 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

shaun

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The lobby staff was extremely racist would not recommended. I stay at the same hotel in Sao Paulo and the experience totally different
Stayed 3 nights in Mar 2024
Response from Lais Borges on Apr 1, 2024
Hello,Thank you for your comment on the Site.Regarding your comments, we will forward them to the Unit Manager and apologize for any problems.We hope to be able to serve you on another opportunity.

4/10 Poor

Charles, Belmont

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Can’t park in front of the hotel to do check in. Garage elevator do not take you to the hotel lobby. Need to walk thru business and restaurants with luggage to access hotel lobby and elevators to go to the your room. Very Inconvenient.
Stayed 3 nights in Nov 2023
Response from Lais Borges on Nov 28, 2023
Hello,Thank you for sharing your perception of our services, as your opinion is essential for us to review our processes.We have already punctuated the comments left, passing them on to our general manager, so that they can make the necessary alignments, in order to seek improvements.Please make me available if necessary and we hope to see you soon.Yours sincerely,

10/10 Excellent

Jatin

Stayed 2 nights in Nov 2023
Response from Lais Borges on Nov 28, 2023
Olá,Esperamos revê-lo em breve!Grande abraço!

10/10 Excellent

James

Stayed 9 nights in Sep 2023
Response from Lais Borges on Oct 4, 2023
Olá,Esperamos revê-lo em breve!Grande abraço!

10/10 Excellent

Cristina

Stayed 3 nights in Jul 2022

8/10 Good

Paulo

Liked: Staff & service
Estadia no Intercity Salvador
Hotel muito bem localizado, perto dos principais predios corporativos de salvador, com boa estrutura.
Stayed 1 night in Jan 2022

10/10 Excellent

Valdinei

Liked: Cleanliness, staff & service, property conditions & facilities
Staff service
Stayed 1 night in Jan 2022

8/10 Good

Paulo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Paulo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa acomodação, porém, tive alguns problemas com o cartão-chave, pois ele desmagnetizava a todo momento. Café da manhã razoável, sem muita variedade. Contudo, ótimo atendimento e recepção de todos os funcionários.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Stayed 1 night in Apr 2021

2/10 Terrible

Ricardo Rolim, São Paulo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room that they gave me was dirty. There were feces in the bathroom. I asked to change the room and the other room had open bottles of water in the minibar !!
Stayed 1 night in Jan 2021

8/10 Good

FERNAO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good airport hotel with great breakfast. Staff were helpful and spoke some English.
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very nice hotel , breakfast very good, room comfortable especially if going on business. Has nice working desk

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities

8/10 Good

Paul, glasgow, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
intercity salvador May 16
very clean and pleasant hotel. great pool area on the roof with fantastic views over salvador. 5 minute walk to Salvador shopping with cinemas, reastaurants etc. Only complaint was that check in was a bit slow.

8/10 Good

babajamal, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel away from the historic centre.
Booked this hotel based on reviews and recommendations and I was not disappointed. It was not far from the airport and the historical centre of Salvador. This is a business hotel with all the amenities needed. The rooms are large And we'll appointed. I didn't want to stay in Pelorinho. I felt comfortable in this area and just got the bus to the historical part of Salvador when required. The breakfast was good and Salvador shopping mall was just five minutes away.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Prakash, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value stay
Very pleasant stay. Excellent value. Quick check in and out. Gorgeous rooftop pool. Rooms are huge and clean. Hotel is located about 20mins from airport and 30mins to old city and Barra. Convenient if after end of day sightseeing you want space to relax!

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Not GREAT
Power cut for hours in hotel. No AC. I checked out 2 days early

10/10 Excellent

Viking, Mexico

Liked: Cleanliness
Good option, not for working people...
internet is terrible, sometimes it works, some times it doesn't. Tried to explain to staff but they didn't accept it was a problem. I was on the 26th floor and even if I asked someone to come up and see the problem, they never helped. I had to go to the 27th by the pool but it was raining so overall I hated this. The breakfast was very good and the staff was really nice, they offered Tapioca and it was sensational. Shopping mall is Around the corner 5 min walking, lots of eating options.

8/10 Good

ROGER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Property conditions & facilities

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, good location!
Good location, very near to Salvador Shopping!!!!!!

6/10 Okay

Eneas

Liked: Staff & service
Disliked: Room comfort
Noise hotel due to aparell
Air condidioner is noise (split one, but old and outside part is behind the wall). Also, whater pump to reservoir is working beside the lateral wall (Room 2012).

8/10 Good

Marcos

Travelled with family
Liked: Cleanliness
O hotel já teve seus dias de glória.
Stayed 7 nights in Jan 2024
Response from Lais Borges on Apr 8, 2024
Olá Marcos,Obrigada pelo seu comentário.Esperamos revê-lo em breve!Grande abraço!

8/10 Good

Caio

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2024
Response from Lais Borges on Feb 11, 2024
Olá,Esperamos revê-lo em breve!Grande abraço!

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lais Borges on Feb 11, 2024
Olá,Esperamos revê-lo em breve!Grande abraço!

10/10 Excellent

MARLETE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maravilhosa
Eu amei tudo.
Stayed 4 nights in Dec 2023
Response from Lais Borges on Feb 11, 2024
Olá,Obrigada pelo seu comentário.Esperamos revê-la em breve!Grande abraço!

10/10 Excellent

Gilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima estadia
Stayed 2 nights in Dec 2023
Response from Lais Borges on Feb 11, 2024
Olá,Obrigada pelo seu comentário.Esperamos revê-lo em breve!Grande abraço!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Dec 2023
Response from Lais Borges on Feb 11, 2024
Olá,Obrigada pelo seu comentário.Esperamos revê-lo em breve!Grande abraço!

10/10 Excellent

Patrick Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Cícero

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reavaliação a capacidade dos elevadores
Os elevadores são insuficientes para a demanda dos hóspedes.
Stayed 2 nights in Nov 2023
Response from Lais Borges on Dec 6, 2023
Olá Cícero,Obrigado pelo seu comentário através do Site.Referente a sua observação repassarei para o Gerente da Unidade e pedimos desculpas por qualquer transtorno.Esperamos em outra oportunidade poder atendê-lo.

6/10 Okay

Clarissa

Travelled with partner
Disliked: Cleanliness, staff & service
Foi bem decepcionante! O check in foi demorado, e quando chegamos no quarto (2015), um cheiro insuportável de mofo! Imediatamente descemos, fomos transferidos para o 2105 (na torre virada para o mar). Não tinha cheiro de mofo, estava com cheiro de limpeza. As camas mal arrumadas, só um lençol mal colocado, com o colchão aparente. Travesseiro manchado e com cabelo. Depois de um tempo, identificamos que o cheiro dos produtos de limpeza era doce demais, enjoativo. A recepção mega cheirosa, o rooftop lindo, café muito bom, mas o quarto, a limpeza, o atendimento meio frio, quase antipático…enfim, caro para o que oferece, não valeu a pena!
Stayed 1 night in Nov 2023
Response from Lais Borges on Dec 6, 2023
Olá Clarissa,Obrigada pelo seu comentário através do Site.Referente a suas observações repassarei as mesmas para o Gerente da Unidade e pedimos desculpas por qualquer transtorno.Esperamos em outra oportunidade poder atendê-la.

8/10 Good

Andressa

Travelled with partner
Liked: Cleanliness, staff & service
Perto do shopping. Bom café da manhã
Stayed 2 nights in Nov 2023
Response from Lais Borges on Dec 6, 2023
Olá,Obrigada pelo seu comentário.Esperamos revê-la em breve!Grande abraço!

10/10 Excellent

ROGERIO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Lais Borges on Nov 17, 2023
Olá,Esperamos revê-lo em breve!Grande abraço!

8/10 Good

Carlos Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Lais Borges on Nov 6, 2023
Olá,Esperamos revê-lo em breve!Grande abraço!

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praticidade.
O hotel é bem localizado para quem irá ficar na região do Shopping Salvador, o quarto amplo, o café da manhã generoso… CONTA com uma boa área de lazer. Apenas o serviço de alimentação servido no quarto necessita melhorar, tanto em qualidade, como em opções e em preço.
Stayed 3 nights in Sep 2023
Response from Lais Borges on Oct 24, 2023
Olá,Obrigada pelo seu comentário.Esperamos revê-la em breve!Grande abraço!

4/10 Poor

ELISIANE

Stayed 1 night in Oct 2023
Response from Lais Borges on Oct 18, 2023
Olá,Esperamos revê-la em breve!Grande abraço!

10/10 Excellent

Luiz Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Lais Borges on Oct 10, 2023
Olá,Esperamos revê-lo em breve!Grande abraço!

10/10 Excellent

JOSE TARCISIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Voltarei Sempre!
Já fiquei algumas vezes nesse Hotel e ele continua muito bom! Pena que não pude aproveitar o último andar que está muito bonito: Bar, piscina e uma vista excelente!
Stayed 2 nights in Oct 2023
Response from Lais Borges on Oct 9, 2023
Olá,Obrigada pelo seu comentário.Esperamos revê-lo em breve!Grande abraço!

6/10 Okay

Karine

Travelled with family
Liked: Staff & service
Séjour convenable. Cependant difficultés pour l'évacuation des eaux usées donc toujours de leau stagnante dans la douche+ lavabo s'écoule difficilement. Le menu a la carte le soir est delicieux. Un peu loin du centre historique et quelques pas du salvador shopping
Stayed 3 nights in Sep 2023
Response from Lais Borges on Oct 3, 2023
Olá,Obrigada pelo seu comentário.Esperamos revê-la em breve!Grande abraço!

8/10 Good

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Lais Borges on Oct 3, 2023
Olá,Esperamos revê-lo em breve!Grande abraço!

10/10 Excellent

Rafaél

Stayed 1 night in Sep 2023
Response from Lais Borges on Oct 3, 2023
Olá,Esperamos revê-lo em breve!Grande abraço!

8/10 Good

ALEX JOSÉ SILVA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito bom
Hotel bem localizado, bom custo benefício, quartos amplos e confortáveis. A decoração é minimalista, ou seja, muito prática e sem muitos muitos objetos espalhados pelo ambiente.
Stayed 4 nights in Sep 2023
Response from Lais Borges on Sep 25, 2023
Olá,Obrigada pelo seu comentário.Esperamos revê-lo em breve!Grande abraço!

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Lais Borges on Sep 21, 2023
Olá,Esperamos revê-la em breve!Grande abraço!

8/10 Good

Fabio

Business traveller
Liked: Cleanliness, staff & service, room comfort
Pode melhorar!!!
Razoável, café da manhã muito fraco, precisa melhorar muito. Pouquíssimas variedades. Elevador hiper mega demorado, pessoal da limpeza não deve encomendar o hóspede antes do meio dia, da mesma forma o pessoal de reposição do frigobar.
Stayed 4 nights in Sep 2023
Response from Lais Borges on Sep 14, 2023
Olá,Obrigada pelo seu comentário.Esperamos revê-lo em breve!Grande abraço!

8/10 Good

Gleison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Internet lenta
O hotel precisa urgentemente melhora a internet, a velocidade é muito baixa.
Stayed 4 nights in Jul 2023
Response from Lais Borges on Aug 29, 2023
OláAgradecemos por transmitir sua percepção sobre nossos serviços, visto que sua opinião é primordial para revermos nossos processos.Já pontuamos as observações deixadas, passando para nosso coordenador de manutenção e nosso gerente geral, para que façam os alinhamentos necessários, afim de buscarmos melhorias.Coloco-me inteiramente à disposição para o que se fizer necessário.

10/10 Excellent

Zoraya Maria de Oliveira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desde atendimento até a limpeza, classifico o Hotel como excelente.
Stayed 1 night in Aug 2023
Response from Lais Borges on Aug 24, 2023
Olá Zoraya,Obrigada pelo seu comentário.Esperamos revê-la em breve!Grande abraço!

8/10 Good

MARCIA

Business traveller
Liked: Staff & service
Vista muito bonita.
Foi bem ok. O restaurante poderia ter mais variedade. A estadia foi sem problemas. Vista muito bonita.
Stayed 1 night in Aug 2023
Response from Lais Borges on Aug 24, 2023
Olá Marcia,Obrigada pelo seu comentário.Esperamos revê-la em breve!Grande abraço!