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An unhappy experience. When we arrived at our hotel we were told it was closed due to a "technical problem" and that we were booked in a different hotel. While the other hotel was very well situated, it was tired looking, no wi-fi in the rooms, and we had the worst room in the hotel, looking out on a service courtyard instead of a sea view.
Heating rails in the bathroom did not work.
No window or extractor fan in the bathroom either.
Dear guest
we're sorry you had a bad experience but thank you for your review, we will try to do better.
6/10 Okay
Verified traveller
Aug 3, 2019
Liked: Cleanliness
Disliked: Property conditions & facilities
Mixed opinion
Good location. Clean room. Fridge with space for bottles of 2L (I've never seen any frigobar in any hotel in that compact format with that option). We got room on 2nd floor with not so interesting view. Bed was really hard with pillows too soft. (After complaining, receptionist gave us other, much better pillows.) Showerhead holder was broken and they didn't fix it during our days, I had to try to fix it temporarily with some tape or gum. Toilet seat was also broken, with a sharp edged crack causing wounds easily. Wifi was weak in our room.
Breakfast was very basic, poor and every day the same. It is on the rooftop, with a terrace with a nice view.
Verified traveller
Stayed 1 night in Jun 2019
Response from Hotel Colonna on Aug 5, 2019
Dear anonymous guest...
Thank you for bringing these problems to our attention. We're sorry you had a bad experience. we will strive to do better.
We did not arrive until gone midnight but the gentleman on reception was very welcoming and pleasant. The location is near the station and ideal for catching a train to Lecce or a bus to the airport. The room was clean and adequate for a short stay. The breakfast was fair except no bacon, only sausages.
This was our second visit to this hotel and is good value for its lower price
We will definitely stay there again.
Excellent breakfast and location. The only complaint i had would be the very hard mattress and pillows which were past their best.
However this is a personal choice, i would still recommended to others.
Verified traveller
Stayed 2 nights in Jun 2018
8/10 Good
Michael
Jun 9, 2018
Liked: Cleanliness, staff & service, room comfort
Pleasant hotel that was conveniant to everything i needed to go or do.
Michael
Stayed 5 nights in Jun 2018
8/10 Good
Verified traveller
Jun 3, 2018
Liked: Staff & service
Disliked: Room comfort
Verified traveller
Stayed 3 nights in May 2018
8/10 Good
Verified traveller
Jun 2, 2018
Liked: Cleanliness, staff & service
Good location for the town; just a bit tired inside.
I had a brief visit to Brindisi and am happy to have chosen this hotel which was a short walking distance from the train station, the old town, and the waterfront promenade.
The hotel is an older 3-star property with traditional furnishings. The room was spacious and clean, with large closet space and a large modern bathroom en suite with plenty of hot water and good water pressure. Fast wi-fi.
I did not require air conditioning so don't know iff or how well it works. I opened the room windows. When they were shut at night, there was no street noise that interfered with sleeping.
Breakfast is on the top, 7th floor, requiring a walk up a short flight of stairs from the elevator which only reaches the 6th floor. The small breakfast room had a good number of tables and several tables were also located outside on the plain terrace. The breakfast itself was excellent with many choices of good quality.
The hotel is not fancy but was, perhaps, the favorite of my trip and I do not hesitate to recommend.
Very close to harbour and historic centre, so short walks were needed only. Very helpful staff, even without asking produced street map and explained many details, even the bus times and route to/from airport (which has a bus stop on the other side of the street when going to the airport, so even more convenient).
Only small-ish nuisance was that aircon didn't work at all, so opening window helped on sunny days in the evening.
The internet was ridiculously slow. First Room they put us in the safe was broken, room was stuffy, the air con didn’t work because it’s not actually air con it’s centrally controlled and they wouldn’t turn it on. They put us in another room so on the plus side the bed was comfortable, the breakfast on the rooftop was good. The shower was so tiny and the shower head moved around and sprayed everywhere, it was ridiculous. Staff weren’tvery helpful, conflicting time of departure, one staff member said 11 am, paperwork said 12 noon. So all in all I wouldn’t want to be paying very much for this place as it didn’t live up to its advertising. So it was like being in a faulty towers scenario.
I had a week at the Colunna and it was a great experience. The location is perfect. It is a 10 minute walk to the port. There are all kinds of shops and services, including 3 grocery stores, all in the vicinity. It's on a bus route too as well as being 10 minutes away from the train station. Location is fantastic! The hotel itself is comfortable, rooms are nice sized, the bed was very comfortable and housekeeping was top notch. Breakfast is served in the roof top restaurant which offers a great view and an outdoor terrace when the weather is fine. The food was great and the made-to-order coffee fantastic! Hotel staff was very friendly and helpful. I could NOT recommend this hotel MORE!!!
The hotel is in a good location, within easy walking distance of the harbor and many nice restaurants. Brindisi has a beautiful port and is a gateway to many activities in the region.
Extremely tidy in good location and helpful staff. Only negative was shower nozzle ended repair so it's height could be adjusted. Otherwise very positive experience.
This is our landing point for Brindisi! Our room was very comfortable with perfect temperature, super quiet air conditioning. It's an old style hotel, lots of patterned fabrics and burgundy colours, and delivers on all aspects of a solid hotel experience - excellent shower, comfy bed, slippers and lovely shower soaps, fast check-in and a little breakfast buffet.
Location is great for Brindisi old town, and a few min walk from piazza Mercato where there a few excellent restaurants.
natasha
6/10 Okay
Denise, Melbourne
Sep 2, 2016
Liked: Staff & service
Convenient to station, shops and sights.
Staff were friendly and helpful including the breakfast lady. Breakfast on the terrace was lovely. The Port area is beautiful in the evening.
Denise
6/10 Okay
Tunde, Budapest
Sep 1, 2016
Liked: Cleanliness, staff & service
Ideal Location
The hotel is centrally located close to the railway station and to the pedestrian street.
Staff was helpful.
Both the room and the bathroom were clean.
The hotel is a bit dated and the room was small but it was good for one night.
Great price for solo traveler. Very nice people at reception. Strong shower, good ac. Fairly basic, but really cannot complain for the price. you can borrow a bike for free!
Good location and staff were friendly. The wifi was fast and TV screen was large but the room was small yet quiet.
Verified traveller
6/10 Okay
David, San Clemente, CA
Nov 17, 2014
Liked: Property conditions & facilities
Queasy in Brindisi
We were so exhausted from our transcontinental/oceanic trip that we almost missed breakfast. Though it inconvenienced her, the staff member let us eat and cleaned around us for which we were grateful. No English, but we can't blame them for our lack of Italian.
We were very pleased with the hotel, a good location and friendly helpful staff. Brindisi is worth a visit but be warned the ferry to Patras might be the one we had which was not basically for passengers. It is mainly a truck/car ferry, but still very comfortable.
This hotel is bit dated, and the shower was a bit too small, it's not a four star. However, it is practical for visiting Brindisi and the staff couldn't be nicer or more accomodating.
Hotel Colonna w centrum miasta.Niestety ze względu na brak miejsc zaproponowano nam inny hotel w samym porcie i to o lepszym 4 -gwiazdkowym standardzie.
Wieslaw
Stayed 3 nights in Dec 2019
4/10 Poor
Verified traveller
Nov 5, 2019
Liked: Staff & service
Disliked: Cleanliness, amenities
Verified traveller
Stayed 1 night in Nov 2019
6/10 Okay
bruno
Sep 27, 2019
hôtel très bruyant aux bruits extérieur de la rue .les joints d'etancheités de la fenêtre étant défectueux .
hôtel sans prétention mais pratique car a 10mn de l’aéroport de brindisi
pour une nuit cela été .
je n'y ferais pas un séjour plus long
parking dans la rue payant aux heures d'ouverture des magasins !!!!!!
Ascensor fuera de servicio por rotura para desayunar fue complicado
ARMANDO
Stayed 1 night in Sep 2019
Response from Booking Office on Oct 2, 2019
Buenos dias Senor Armando
lo siento mucho por el ascensor fuera de servicio, el problema era asì grande que no se podia areglar en pocos dias.
Saludos cordiales
La chambre: peinture à refaire car pleins de traces sur les murs et traces d’humidité au plafond (y compris dans les couloirs et à la réception !).
Pas d’eclairage dans l’escalier que nous avons dû prendre jusqu au 5eme étage pendant les 5 jours de notre séjour car PAS D’ASCENSSEUR. En effet, l’ascensseur Qui était déjà en panne à notre arrivée n’a pas été réparé durant notre séjour (5 jours). Inconvénient très important vu le problème de mobilité de la personne avec moi.
Seul point positif la situation, pour le reste on évite de venir dépenser de l'argent dans cet établissement.
C'est vieux , moche et sale ... Vétusté de l'ensemble du bâtiment , la clim émet des couinements insupportable , les oreillers sont inexistants et il y a même des tâches d'humidité sur les abat-jours de la chambre. Les murs sont sales on évite de toucher les rideaux car ils sont gris de crasse et tout est extrêmement mal insonorisé.
Si cet hôtel a 4 étoiles c'est certainement quand les travaux il y a 30 ans ont été finis , maintenant en 2019 c'est maxi 1 étoile .
Anna
Stayed 1 night in Sep 2019
Response from Enrica on Sep 13, 2019
Bonjour Madame
nous sommes très désolés que votre séjour chez nous il n'était pas à votre goût... Nous savons que l'hotel a besoin d'un renouvellement et vos commentaires nous aident à améliorer, mais nous savons aussi que l'hotel n'est pas exactement comme vous l'avez décrit!
Cordialement
Centraal gelegen 10 minuten van airport met een bus.
Trein en bus 10 minuten lopen .
Schoon appartement handdoeken dagelijks schoon in de badkamer .
Vriendelijk personeel . Goed ontbijt .
Voldoende restaurants omgeving.
Mooie boulevaart.
Helaas geen strand terplaatsen .
Maar ook weer goed te bereiken met de bus
Boa localização, o hotel fica numa rua linda, com lojas, cafés, praças próximas, e no final da rua fica o mar, com uma vista linda e bons restaurantes, o hotel é confortável, o café da manhã é bom, tem estacionamento em frente o hotel (parcheggio) ou uma garagem próxima ao custo de 15 euros o dia.