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Reviews of Arthotel & Park Lecce

4 out of 5
Arthotel & Park Lecce
Via Giorgio de Chirico, 1, Lecce, Lecce

Reviews

8.4

Very good

Rating 10 - Excellent. 59 out of 156 reviews" "
Rating 8 - Good. 73 out of 156 reviews" "
Rating 6 - Okay. 17 out of 156 reviews" "
Rating 4 - Poor. 4 out of 156 reviews" "
Rating 2 - Terrible. 3 out of 156 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel for Lecce!
The hotel is located about 5-10 minute drive from Lecce centre. It was great because there is ample free parking and Lecce is a nightmare for parking! The staff (Ludivica) was amazing! Such a kind and professional receptionist and also a therapist!!!
Stayed 1 night in Sep 2020

10/10 Excellent

Sergey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room in medieval cave
Very good place, location, service. Highly recommended
Stayed 2 nights in Sep 2019

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel with parking and pool
This hotel is ideal if you have a car and are happy to stay outside the city. It's in the middle of nowhere and the surroundings are a bit bleak. The hotel itself is great. Plenty of parking available. The room was great. I had a couple of complaints - the first is that there is only one power socket in the whole room, which wasn't enough for me. The second is that the shower leaks and you end up with water everywhere in the bathroom, but it's a minor point. They do provide slippers. The shower could do with some upgrading in general. But apart from this, it was a lovely place. The pool is perfect. Surrounded by greenery, very decent size and depth, with an ideal shallow part for children or just to laze in. There's a bar next to the pool. Unfortunately they had run out of food by the time I got there, but that was just my bad luck. Oh, and you have to pay to use a sunbed/towel, which I thought was unfair and unnecessary in a hotel. Breakfast was good, varied and plentiful. The staff were friendly and helpful.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service was laughable. two staff running around like headless chickens with no one in charge. A bit "fawlty towerish"
Stayed 4 nights in Jun 2019

6/10 Okay

Verified traveller

Stayed 5 nights in May 2019

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly hotel with excellent facilities
This is a very comfortable hotel on the edge of Lecce. Set in a small park, there is good parking and the rooms are well appointed and pleasant. The buffet breakfast was fine. Service was very friendly and helpful and we were given lots of useful information about the town. You really need a car though, as the town centre is about 2-3 kilometres away. There is a very nice indoor pool and sauna facility, but this costs an extra E15 per person for 2 hours. Why could this not be free for hotel residents ? Also, the hotel is not well signed and it took us a while to find it. Overall though , a very nice place to stay especially as a base to explore Puglia.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location slightly outside of Lecce. Friendly staff, clean room. Would go back again.
Stayed 2 nights in Apr 2019

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice out of town hotel
Lovely hotel with nice grounds and outdoor pool area. It's an out of town resort so not much in local area but I knew that when I booked. A few minutes drive into Lecce centre which was great. Staff were all friendly and helpful.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

An oasis write outside the town, convenient location into Lecce or great to go see other towns
Stayed 2 nights in Sep 2018

8/10 Good

Lorraine, Doncaster

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quirky hotel
Great grounds and interesting art work make this a very different hotel. It needs a bit of care here and there but generally very well kept, the pool area is especially good. Try the in house restaurant, the food is excellent quality and very good value. Would recommend this hotel.
Stayed 7 nights in Jul 2018

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service, wonderful setting, 10 out of 10
Many thanks to the checkin clerk, who found a room so quickly, and so early! It made my trip! The pool was pure magic, and the restaurant service and pranzo, so elpful, and tasty!
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel a little outside of the city centre
Staff always very helpful... rates were good for this time of the year... breakfast was good... room very clean but no air conditioning yet at this time of the year (just open the window for cool air during the night)... overall very good. Mid-April 2018 Bernard and Francine from Montreal, Canada
Stayed 3 nights in Apr 2018

4/10 Poor

Kevin

Disliked: Staff & service
Highway motel, without the advertised amenities.
We had a reservation for 2, got a room for three. Said it had a health club, no such luck, it had a 95degree indoor pool. Funny this was they called in the evening to say that as part of our stay we had a complimentary spa use with our room. One person would be allowed access to the sauna and pool. They advertise the pool, we asked about it at check in, and it is off limits to guests unless they pay for the spa. It is right off the highway in a terrible dump of an industrial area and the sign is pretty small at the gps will send you to the back closed entrance. Staff wasn’t very helpful or friendly.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and lovely staff
This is a great clean hotel and very friendly staff. The staff on the front desk really go out of their way to tell you about the local area, places to eat and visit, even arranging a taxi to take us there. The pool is really clean. The food at breakfast was very varied and delicious. The only suggestion we would say is that they could have some bikes available for hire from the hotel as it is roughly 2km out of the centre of Lecce. We really enjoyed our stay and would highly reccomend this hotel.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but in middle of nowhere.
Good hotel, great reception staff and outdoor swimming pool. Indoor pool and sauna was being refurbished but would cost €15 euros to use. Did have a massage which I enjoyed. Breakfast is tasty with fresh fruit and great fruit and cream tarts, chocolate croissants etc, along with 'bacon' and omelettes. Hotel is just off motorway but nothing in walking distance. 10 minute taxi into Lecce cost €15 each way. Hotel will order one for you but no taxi rank to queue up to get one back! The ice cream parlour in the main square ordered one for us!
Stayed 4 nights in Aug 2017

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful place, staff so friendly especially the gentleman at the reception desk. Very clean, beautiful breakfast with great choices. Impressive building inside and out. Very relaxing,i spent a lovely afternoon at the pool. The only thing slightly disappointing was that the indoor pool was closed for maintenance,I would have loved to see it as it looked so nice on the website. But hey that was just bad timing. Would stay here again for sure
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Most staff not especially engaged with customers or their work. The exception was the reception manager who organised a room upgrade. Non smoking requests should be taken seriously: Both rooms had been used by smokers.
Stayed 4 nights in Jul 2017

10/10 Excellent

Jay + Karen, Lancashire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Spotlessly clean. Modern, upmarket and extremely friendly staff. Unfortunately you cant walk into the town centre, but its only a 5 minute drive away. We would definitely stay here again and plan to do so.

2/10 Terrible

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
They charge to use pool. Really!
We booked because the hotel advertised indoor pool. We got there and it was a ridiculous change per guest to use. Does not say that anywhere. Got a good price on site. But hotel was a joke. Didn't even check in. Disputing charge. Was not what was advertised.

8/10 Good

Victoria, London

Liked: Cleanliness, property conditions & facilities, room comfort
On edge of town but very convenient
Pleasant hotel, nice pool restaurant rather limited and service v chaotic. Advertised open from 8 but we weren't allowed until until 845pm which was rather too late for us.

8/10 Good

Yvonne, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff!

8/10 Good

Umberto

Business traveller
Liked: Cleanliness, staff & service, amenities
Ottimo hotel peccato le stanze non nuovissime
Stayed 1 night in Mar 2024

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pablo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alojamiento con piscina comodo para ir con niños. Limpieza y desayuno excelentes. El restaurante no tiene opciones a la cena si vas con niños pequeños. Piscina en buenas condiciones pero te cobran por las tumbonas y la sombrilla pero tienen cesped que puedes usar para poner las toallas. En general lo recomendamos.
Stayed 7 nights in Jul 2023

8/10 Good

Paolo Ernesto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ottima location per visitare il Salento
Stayed 4 nights in Jul 2023

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buona struttura!
Una bella struttura! Un po’ da rimodernare le camere ma nel complesso ok! Ottimo il parcheggio interno molto grande specialmente per chi viaggia per lavoro! Comodo anche il ristorante!
Stayed 1 night in Jun 2023

8/10 Good

Marco

Liked: Property conditions & facilities
Ottima struttura, piacevole il soggiorno
Stayed 1 night in Jul 2023

10/10 Excellent

Marcelo

Stayed 2 nights in Jun 2023

10/10 Excellent

DOMENICO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

paolo, borgosesia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
personale gentile
Stayed 1 night in Oct 2022

8/10 Good

Frédéric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable sejour, grande piscine magnifique , petit déjeuner copieux et pas cher 7 eur , personnel très sympathique
Stayed 1 night in Sep 2022

8/10 Good

Maxime

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
tres bien dns l’ensemble mais pour ameliorer et être équivalent a d autres 4 etoiles il faudrait mieux indiquer dans les couloirs les numeros de chambre pour aller a sa chambre (exemple 238) et rajouter dans les chambres le système qu on accroche a la porte pour indiquer si oui ou non on peut faire le menage ou pas. merci Maxime
Stayed 3 nights in Aug 2022

6/10 Okay

Bruno

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Les transats et parasols payants et chers inacceptables dans un hôtel de ce prix de plus ceci n’était pas précisé lors de la réservation
Stayed 1 night in Jun 2022

10/10 Excellent

DOMENICO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2021

10/10 Excellent

PATRICE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Martine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sympa dommage piscine fermée
Stayed 2 nights in Sep 2021

2/10 Terrible

Marcel

Disliked: Staff & service, property conditions & facilities
Schone kamer, alles mee gezegd.
Niet aan te bevelen. Onvriendelijk personeel maken je verblijf niet tot een feest.
Stayed 3 nights in Aug 2021

10/10 Excellent

Antonio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto ok
Molto bello
Stayed 1 night in Sep 2020

8/10 Good

PASCAL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréable séjour en Famille.
Deuxième séjour dans cet hôtel calme et à l’extérieur de Lecce. Attention au surcoût...
Stayed 12 nights in Jul 2020

6/10 Okay

Luca

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Immobile di pregio, bello il giardino e le parti comuni mentre gli arredi della camera erano vetusti
Stayed 1 night in Jul 2020

8/10 Good

Angelo, Roma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arredamenti, disponibilità personale, camera spaziosa, piccolo appunto sul bagno benché spazioso e pulito necessita di una ristrutturazione
Stayed 1 night in Jul 2020

8/10 Good

Salvatore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
cortesia ,ospitalità, camere ben temperate e accoglienza fantastica
Stayed 1 night in Jan 2020

8/10 Good

Pietro, Torino

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si trova in una zona isolata fuori citta, anche se a pochi minuti di macchina. Devi sempre usare l'auto per gli spostamenti. L'hotel è molto confortevole
Stayed 1 night in Jan 2020

10/10 Excellent

Stefania

Stayed 1 night in Dec 2019

10/10 Excellent

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019