Standard Room, 1 Double Bed, Non Smoking
Check availability

Reviews of Motel 6 Salem, OR

2 out of 5
Motel 6 Salem, OR
1401 Hawthorne Ave Ne, Salem, OR

Reviews

5.8
Rating 10 - Excellent. 153 out of 901 reviews" "
Rating 8 - Good. 173 out of 901 reviews" "
Rating 6 - Okay. 185 out of 901 reviews" "
Rating 4 - Poor. 153 out of 901 reviews" "
Rating 2 - Terrible. 237 out of 901 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

Loca

Stayed 1 night in Apr 2024

6/10 Okay

Prince-david

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Apr 2024

2/10 Terrible

Sergio, Hillsboro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe , random homeless and people walking around , loud could not sleep all night felt very unsafe , I called the manager on duty as people were yelling all night slamming doors and someone had a barking dog .. but was not taken care of. It was 4 am and people still yelling and slamming doors . Will never stay at this motel 6 .
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 26, 2024
Hi Sergio,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

naomi

Stayed 3 nights in Mar 2024

4/10 Poor

Larry

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Brand Experience Team on Mar 14, 2024
Hi Larry,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Taylor

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Nancy Y. on Mar 8, 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Sandra

Travelled with partner
Disliked: Amenities, property conditions & facilities
There were homeless people around the property. At one point in the evening someone banged on our door and left after we asked who it was. This happened twice. Later in the night someone pulled up in a pickup truck outside our unit and they were not staying at the motel. We also heard noises outside all night and two young guys wandering around the parking lot checking out the cars. Overall not a great experience.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on Feb 21, 2024
Hi Sandra, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excellent

Lee

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh the difficult customers! One guy wants to get everything he is paying for! Dude! You are staying at a motel 6! Stop being special! Another guy complained of another room being too loud last night. The gal gave him a quiet part of of the motel. I asked for quieter as well. She delt with the concerns great!
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 30, 2024
Hi Lee,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 Terrible

Diana

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointed
When I checked in the front desk lady said my room number out loud with another person in the office. There were homeless people smoking crack on the end of the building I was staying in. I did not feel safe at all.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on Jan 16, 2024
Hi Diana, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Dec 2023

2/10 Terrible

terry

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
you did not pay the i whet some went other place i wont me money back and i,m leting motel 6 now
Stayed 1 night in Dec 2023

2/10 Terrible

Gustavo

Stayed 1 night in Dec 2023

2/10 Terrible

Nichole

Stayed 1 night in Dec 2023

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Robert

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
My room had a broken heater, towel rack fell off the wall and the fire alarm chirped, had to disconnect, bathtub was gross looking, seems this was a pack-rat put together room, Will never stay there again
Stayed 1 night in Dec 2023

2/10 Terrible

Teresa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The first room we checked into had an active leak in the ceiling. The second room had full trash cans, no soap, and no shower curtain. The parking lot has a huge gravel area with cones around it and patio furniture on top.
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Dec 12, 2023
Hi Teresa, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and safe and nice and was walking to store and restaurants and bus shops
Stayed 1 night in Nov 2023
Response from Brand Experience Team on Nov 21, 2023
Hi Shawn, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service
It was ok
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Nov 15, 2023
Hi Rafael,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Quireea

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Max

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Door security latch was broken. Lots of sketchy folk in the immediate area, did not stay the night due to safety concerns.
Stayed 1 night in Oct 2023
Response from Nancy Y. on Nov 8, 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

April

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Bad experience at this place, bad smoking smell for a non-smoking room. They gave me a key with the room already occupied.
Stayed 1 night in Oct 2023

10/10 Excellent

Chevrolet

Stayed 1 night in Jul 2023

2/10 Terrible

Lydia

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't like nothing
Stayed 2 nights in Oct 2023
Response from Brand Experience Team on Oct 18, 2023
Hi Lydia, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the highway The rooms above us were very noisy for a good portion of the night Otherwise a good stay
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Oct 18, 2023
Hi Denise, We appreciate the wonderful rating. Thank you for bringing your concerns to our attention. This will help us to significantly improve our guest experience. Kaur J. #team6

10/10 Excellent

Shawn

Liked: Room comfort
Stayed 2 nights in Oct 2023

4/10 Poor

Margo

Stayed 2 nights in Sep 2023

10/10 Excellent

Marybeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Phillip

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Rick, Carnation

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Nice clean room, clean sheets, hot water - at a good price. Just needed a place to catch a little shut-eye and it was great.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 29, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 Poor

Courtny

Stayed 2 nights in Sep 2023

10/10 Excellent

Kristina

Stayed 1 night in Sep 2023

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to be
Response from Brand Experience Team on Sep 26, 2023
Hi Anna, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 Terrible

Maricela

Disliked: Cleanliness, property conditions & facilities, room comfort
Sheets were dirty and room smelled like cigarettes
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 26, 2023
Hi Maricela, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Braden

Travelled with family, Travelled with group
No bathroom lock.
Stayed 1 night in Sep 2023

8/10 Good

JACQUELINE, Garibaldi

Travelled with family
Liked: Staff & service
The room smell bad.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 26, 2023
Hi Jacqueline, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We appreciate you bringing this to our attention. Kaur J. #team6

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Sep 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was everything I basically needed as far as a place to stop for the night.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on Sep 20, 2023
Hi Daniel,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

4/10 Poor

Aaren

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The bathroom door was broken, I requested housekeeping....it was a 6 night stay...no one ever came, I complained about the room directly above me making noise untill 4am nightly with no change. I checked out three days early because I could not rest, and was given 38 fillers for my inconvenience, I paid 495, and was reminded it was a very good rate...no, it was a cheap rate for a horrible stay. I tried several times to meet in person and on the phone with the manager and was greeted with rudeness everytime. My second day there they changed my door lock and I returned at 8pm ( I left at 7am) to my door unlocked and left open with all my belongings in the room. They advertise a pool but it no longer exists. I am easy going but even I feel that a 2 night stay at a sub standard hotel is not worth the money I paid.
Stayed 6 nights in Sep 2023
Response from Brand Experience Team on Sep 20, 2023
Hi Aaren,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

10/10 Excellent

Michael

Stayed 5 nights in Sep 2023

10/10 Excellent

Cinda

Stayed 1 night in Sep 2023

8/10 Good

Ladan

Stayed 1 night in Sep 2023

4/10 Poor

Jeanne

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Value for money is excellent. Just the basics. Good.
Stayed 1 night in Aug 2023
Response from Brand Experience Team on Sep 13, 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

8/10 Good

Mandy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Online it said they have a pool, but they had filled it in earlier this summer and the website was not updated. This is something we were really looking forward to after a hot day at the State Fair. The room was really clean and it was nice and quite.
Stayed 4 nights in Aug 2023
Response from Brand Experience Team on Sep 7, 2023
Hi Mandy,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

6/10 Okay

Cinda

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

Jason

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty hotel filled with drug addicts people smoking outside their rooms ash trays everywhere full of cigarettes
Stayed 1 night in Aug 2023

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023