4/10 Poor
Hannah
Travelled with partner
Apr 18, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We booked this hotel as it was close tot he airport and we had stayed at a Millenium chain before and had a great experience.
The lobby was beautiful and check in was great.
The room however was very disappointing. The carpet had stains all over it. The bathroom tiles were chipped and had grout missing. And the worst part was the shower- the shower head was broken and there was no hot water.
The bed was comfortable and clean and we were so tired we just wanted to sleep but we were very disappointed with the overall state of the room, especially cleanliness and accessibility to a good shower facility.
Breakfast was included for us and it was fine although very crowded and the 2 employees seemed very overwhelmed.
We used the airport shuttle which was fine but only drops you off at 2E so make sure you go with plenty of time to get to your terminal. It took us 30 min from when the shuttle dropped us off to be able to get to terminal 3 for our flight, thankfully we had left early.
Hannah
Stayed 1 night in Apr 2024