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Most everything we needed for an entire weekend was conectable by a pedway. No need to go outside as the weather was snowy then raining. Even went to a CHL game.
susanne
Stayed 2 nights in Mar 2024
Response from GMae Eviota - Duty Manager | Delta Saint John on Mar 24, 2024
Dear Susanne,Thank You for your 5 out of 5 review. I'm glad that you enjoyed your stay with us.
I always enjoy my stay here. The kids love the pool and Hot tub and the temperature of pool is consistent every stay. lots to do around the hotel here. Loved our time here.
Gregory
Stayed 1 night in Mar 2024
Response from Kyle L on Mar 11, 2024
Dear Gregory,Thank You for your 5 out of 5 review. I'm glad that you enjoyed your stay with us.
Response from GMae Eviota - Duty Manager | Delta Saint John on Mar 8, 2024
Dear Angus,Thank You for your review. I have shared your comments with the appropriate hotel administrative staff to prevent issues like these from occurring in the future. Thank You again for staying with us.
10/10 Excellent
Rachelle
Business traveller
Mar 6, 2024
Great location, great hotel! Clean and awesome staff 😀
Rachelle
Stayed 1 night in Mar 2024
Response from GMae Eviota - Duty Manager | Delta Saint John on Mar 7, 2024
Dear Rachelle, Thank You for your 5 out of 5 review. I'm glad that you enjoyed your stay with us.
Checkout is not until 12 pm, but had the house keeping lady knock on the door at 9:40 am, not impressed, stayed it a lot of hotels and never had that happen
Shawn
Stayed 1 night in Mar 2024
Response from Kyle L on Mar 6, 2024
Dear Shawn,Thank You for your review. I have shared your comments with the appropriate hotel administrative staff to prevent issues like these from occurring in the future. Thank You again for staying with us.
Great location, very nice room, super friendly staff- from front desk to the valet. Super impressed with the quality of the hotel for what we paid for it, they should be setting a standard for Delta hotels, especially in the maritimes!
Kaitlyn
Stayed 1 night in Mar 2024
Response from GMae Eviota - Duty Manager | Delta Saint John on Mar 4, 2024
Dear Kaitlyn, It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we deliver. Once again, I appreciate you taking the time to share your feedback.
10/10 Excellent
Olivia
Mar 3, 2024
Olivia
Stayed 1 night in Mar 2024
Response from GMae Eviota - Duty Manager | Delta Saint John on Mar 24, 2024
Dear Olivia,Thank You for your 5 out of 5 review. I'm glad that you enjoyed your stay with us.
6/10 Okay
Laura
Travelled with partner
Mar 3, 2024
Liked: Staff & service
Parking is very confusing. There is no sign that says to park on the 6th floor for direct access to the hotel. We parked on the 2nd level and walked around the building to the main entrance. Main lobby is very nice and the staff are excellent. We had a king room with harbour view and was surprised how “worn” the room was. They could certainly use a refresh but the bed was comfortable.
Laura
Stayed 1 night in Mar 2024
Response from GMae Eviota - Duty Manager | Delta Saint John on Mar 4, 2024
Dear Laura, Thank You for your 3 out of 5 review. Your comments have been shared with the hotel administrative team to help continue to improve our services overall. Thank you again for staying with us.
Response from GMae Eviota - Duty Manager | Delta Saint John on Mar 4, 2024
Dear Katie,Thank You for your review. I have shared your comments with the appropriate hotel administrative staff to prevent issues like these from occurring in the future. Thank You again for staying with us.
Very friendly staff.
Didn't care for the process to get from parking to the room.
Deborah
Stayed 1 night in Feb 2024
Response from GMae Eviota - Duty Manager | Delta Saint John on Feb 18, 2024
Dear Deborah,Thank You for your 5 out of 5 review. I'm glad that you enjoyed your stay with us.
10/10 Excellent
Oakley
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Feb 18, 2024
Disliked: Property conditions & facilities
Elevators are slow, shower head was so low I had to squat down and I’m not tall. Very poor insulation between rooms teens kept us up well after midnight with young kids phone in room to call front desk to file complaint but it didn’t work. Property was once a nice option but time has taken its toll. Love staying in uptown Saint John but will be looking at a different property next time. Staff was excellent other than these gripes
Oakley
Stayed 1 night in Feb 2024
Response from GMae Eviota - Duty Manager | Delta Saint John on Feb 20, 2024
Dear Oakley,Thank You for your 5 out of 5 review. Your comments have been shared with the hotel administrative team to help continue to improve our services overall. Thank you again for staying with us.
2/10 Terrible
Mark
Feb 18, 2024
Liked: Cleanliness
Disliked: Staff & service
They couldn’t find my reservation check in took over 45 min with a confirmation number from the hotel. I ordered room service and received a raw hamburger which took them over 15 min to come and check it and pick it up.
Mark
Stayed 1 night in Feb 2024
Response from GMae Eviota - Duty Manager | Delta Saint John on Feb 18, 2024
Dear Mark,Thank You for your review. I have shared your comments with the appropriate hotel administrative staff to prevent issues like these from occurring in the future. Thank You again for staying with us.
Response from GMae Eviota - Duty Manager | Delta Saint John on Feb 5, 2024
Dear Jack,Thank You for your review. I have shared your comments with the appropriate hotel administrative staff to prevent issues like these from occurring in the future. Thank You again for staying with us.
8/10 Good
Susan
Jan 28, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Susan
Stayed 2 nights in Jan 2024
Response from Kyle L on Jan 30, 2024
Dear Susan,Thank you for your 4 out of 5 review. I'm glad that you enjoyed your stay with us.
Dear Emily,Thank You for your 5 out of 5 review. I'm glad that you enjoyed your stay with us.
4/10 Poor
Elizabeth
Jan 9, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The room was cold. Parking was expensive. No information was given about breakfast. Key didn't work for room, but fortunately a worker happened to be there to manhandle the doorknob so I could enter. Very unfriendly place.
Elizabeth
Stayed 1 night in Jan 2024
Response from Kyle L on Jan 10, 2024
Dear Elizabeth,Thank You for your review. I have shared your comments with the appropriate hotel administrative staff to prevent issues like these from occurring in the future. Thank You again for staying with us.
10/10 Excellent
Karmen
Jan 6, 2024
Karmen
Stayed 1 night in Jan 2024
Response from Kyle L on Jan 26, 2024
Dear Karmen,Thank You for your 5 out of 5 review. I'm glad that you enjoyed your stay with us.
This property is outdated and in need of some renovations. I stayed 3 nights there and it was the worst sleep. The rooms have heaters that make more noise than a tractor trailer. I wasnt able to have a good night's sleep the entire time and the staff said all the rooms are the same. Sheets were dirty and they didnt change them when requested. I will never come back to this place.
Oscar
Stayed 2 nights in Jan 2024
Response from GMae Eviota - Duty Manager | Delta Saint John on Feb 5, 2024
Dear Oscar,Thank You for your review. I have shared your comments with the appropriate hotel administrative staff to prevent issues like these from occurring in the future. Thank You again for staying with us.
Response from GMae Eviota - Duty Manager | Delta Saint John on Feb 5, 2024
Dear Paul,Thank You for your review. I have shared your comments with the appropriate hotel administrative staff to prevent issues like these from occurring in the future. Thank You again for staying with us.
8/10 Good
Kevin
Jan 2, 2024
Kevin
Stayed 1 night in Dec 2023
Response from Kyle L on Jan 10, 2024
Dear Kevin,Thank You for your 4 out of 5 review. I'm glad that you enjoyed your stay with us.