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Reviews of Econo Lodge Inn & Suites

2 out of 5
Econo Lodge Inn & Suites
372 Rue Laurier, Saint-Apollinaire, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 258 out of 575 reviews" "
Rating 8 - Good. 209 out of 575 reviews" "
Rating 6 - Okay. 60 out of 575 reviews" "
Rating 4 - Poor. 23 out of 575 reviews" "
Rating 2 - Terrible. 25 out of 575 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Earle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from La direction on Apr 16, 2024
Merci beaucoup pour vos commentaires. C'est apprécié et très encourageant.

10/10 Excellent

John

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, friendly staff, clean room. There are a variety of dinning options around and a few groceries store so very convenient if driving through the area and needing somewhere to spend the night.
Stayed 1 night in Apr 2024
Response from La direction on Apr 8, 2024
Bonjour,Merci beaucoup pour vous commentaires et au plaisir de vous accueillir.

10/10 Excellent

Binto

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from SSJ on Apr 5, 2024
Thank you very much and welcome back

10/10 Excellent

Anirudth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from SSJ on Apr 5, 2024
Thank you very much and welcome back

10/10 Excellent

Veronique

Stayed 1 night in Mar 2024
Response from La direction on Mar 29, 2024
Merci de vos commentaires.Au plaisir de vous accueillir,

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great . Clean room, lots of food options, close to highway
Stayed 1 night in Mar 2024
Response from La direction on Mar 7, 2024
Tank you for your comments.It's very appreciate.

8/10 Good

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price, is cheaper than any other places near Quebec and is still a good place to rest and stay, place was clean, quiet, and comfortable. Would recommend if visiting Quebec. Just keep in mind Quebec City is still a 30 minute drive
Stayed 2 nights in Mar 2024
Response from La direction on Mar 5, 2024
Merci beaucoup pour vos commentaires.

10/10 Excellent

dave

Stayed 1 night in Dec 2023
Response from La direction on Mar 5, 2024
Merci beaucoup pour vos commentaires.

10/10 Excellent

Antoni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Douglas

Disliked: Staff & service, amenities
Reception was not friendly. Having a room in the second building is inconvenient, given that most hotel services are in main building. Room is noisy - close to road and busy intersection, walls seem to be paper thin! Bathroom tap was leaking (a lot) and sink did not drain properly.
Stayed 1 night in Nov 2023
Response from ssj on Nov 21, 2023
Very sorry for that, our motel session is old and next time considering living in hotel session. Thank you very much

8/10 Good

Julie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place off highway to stop for the night. Gas and fast food chains very close. Cold breakfast was complimentary and put on in a clean and appealing manner. Asking for bagged breakfasts for my family to be made up for 5am, they opened the breakfast room an hour early to accommodate our needs. Staff were pleasant.
Stayed 1 night in Oct 2023
Response from SSJ on Oct 24, 2023
Thank you

6/10 Okay

Debbie

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Clean and comfortable hotel with breakfast
The hotel is in a convenient location if you are travelling. It was very clean and comfortable. Breakfast was continental but it had great choices. We were disappointed that we were in the building that was not attached to the hotel. The tap in the bathroom leaked a lot and the drain did not drain properly. When we checked out of the hotel and brought it to their attention the attendant seemed disinterested and did not apologize for any inconvenience. Overall it is a good hotel but the service needs work. The location of the hotel is great with a nice restaurant next door, has and coffee shops near by.
Stayed 1 night in Oct 2023
Response from SSJ on Oct 14, 2023
we are in the process of resolving the issue you mentioned, just waiting for the parts to arrive. Sorry for that.

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Easy access off highway. Beds comfortable.
Stayed 1 night in Sep 2023
Response from Ssj on Sep 30, 2023
Thank you for your feed back

10/10 Excellent

Richard

Stayed 1 night in Sep 2023
Response from SSJ on Sep 27, 2023
Thank you very much

2/10 Terrible

Shelley

Liked: Cleanliness
The air-conditioner was so old and loud that we couldn't sleeep with it on. Scared it was going to break. When we went for breakfast there was no plates so I asked for one. The lady said there's bowls..You can't butter toast in a bowl. Food was stale. Not a place I would go back to
Stayed 1 night in Sep 2023
Response from ssj on Sep 26, 2023
Sorry for that will check the air-conditioner and order plate

10/10 Excellent

Ouattara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from SSJ on Sep 27, 2023
Thank you very much

8/10 Good

Narendra

Stayed 1 night in Sep 2023

8/10 Good

Valerie

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from ssj on Sep 11, 2023
Thanks for your stay.

8/10 Good

william, n palm beach

Stayed 1 night in Sep 2023

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Sep 2023
Response from Ssj on Sep 10, 2023
Thank for your stay.

8/10 Good

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location right off highway but quiet. Roomy, large bed, great shower. Most of the staff spoke French & English. Breakfast had few selections and mostly cold and internet was sketchy. Nearby selection of food was good. Parking available. Staff were helpful.
Stayed 1 night in Sep 2023
Response from SSJ on Oct 14, 2023
Thank you very much

2/10 Terrible

Niklas

Stayed 1 night in Aug 2023
Response from SSJ on Sep 27, 2023
Thank you for your feedback, is it possible to get more details

2/10 Terrible

Andrew

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2023
Response from ss on Aug 31, 2023
Thank you for your response, would you please provide more details so we can do investigation and improve our service,Thanks again

10/10 Excellent

Somnath

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Except for the breakfast everything was great.
Stayed 1 night in Aug 2023
Response from SS on Aug 29, 2023
Thanks for your stay, will provide more variety for breakfast

10/10 Excellent

Marco

Stayed 1 night in Aug 2023
Response from ss on Aug 31, 2023
Thank you very much Marco. Looking forward to serve you again

8/10 Good

Mike-Stace

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

David

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Vincenzo Filippo

Liked: Amenities
Staff was excellent. Rooms nicely renovated and very clean. Breakfast simple but enough.
Stayed 2 nights in Aug 2023
Response from ss on Aug 25, 2023
Thank you very much, looking forward to see you next time

2/10 Terrible

Bruce

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We had terrible experience. 1- Our room wasn't cleaned. We spoke with the staff. We were given another room, it was freezing cold from having the air conditioner so high. Got this fixed. 2- At 2 a.m. someone came into our door. We were frighten from our sleep. This is not exceptable. We learned from the staff when we checked out the motel is under new management and things are different. Needless to say we are not happy and never want to experience something like this again.
Stayed 1 night in Aug 2023
Response from ss on Aug 23, 2023
Sorry to hear that, just to be sure that your room no is 213, we already did investigation. we already gave extra training to our stuff to avoid this.

10/10 Excellent

Samantha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, very clean, friendly staff. No complaints!
Stayed 1 night in Aug 2023
Response from SS on Aug 22, 2023
Thanks a lot for your comments

2/10 Terrible

Mario

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv not working
Stayed 1 night in Aug 2023

10/10 Excellent

Bruno

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well kept for an older building.
Stayed 2 nights in Aug 2023
Response from SS on Aug 22, 2023
Thanks a lot and welcome back

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

vikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Mohammad

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
everything was perfect just the breakfast are was too small and some items like cheese and cookie were finished around 9:30 AM
Stayed 2 nights in Aug 2023
Response from SS on Aug 22, 2023
Thanks for your comments, we will improve and add more variety for breakfasts

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very easy to find and is a good place for an overnight stay. I also appreciate the Continental breakfast that is offered.
Stayed 1 night in Aug 2023

10/10 Excellent

DAE JUN, North York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place for family trip.
Stayed 3 nights in Jul 2023

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Victoria

Stayed 1 night in Aug 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Chech-in was quick. Receptionist was very pleasant. Hotel ammenities were on par or exceeded many upscale hotels I have stayed in. Attention to detail was obvious. Recommended.
Stayed 1 night in Aug 2023
Response from SS on Aug 22, 2023
Thank you very much

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole process was good. Good hotel no complaints.
Stayed 1 night in Aug 2023

10/10 Excellent

Kayla

Stayed 1 night in Aug 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night while traveling. Very clean and easy to get to from the highway and relatively quiet area. Staff, from reception to cleaning, were all friendly. A few amenities within easy walking distance which was great. Would definitely stay again.
Stayed 1 night in Jul 2023

10/10 Excellent

Kara

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was great. Front desk was great!
Stayed 1 night in Aug 2023
Response from SS on Aug 22, 2023
Thank you very much

8/10 Good

Elaine

Stayed 1 night in Jul 2023

8/10 Good

ROBERT

Travelled with family
Liked: Cleanliness, staff & service
Very small room.
Stayed 1 night in Jul 2023

10/10 Excellent

Jeff

Stayed 1 night in Jul 2023