Ratings based on 376 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from West Palm Beach, FL.

Overall, an excellent value.

Posted 29-Sep-2014
Pros: The hotel is close to a few of the most recommended restaurants in the area. The room, and especially the bed was very comfortable.
The hotel is very well decorated. The hallways were a little confusing at first, but once I found my room it was easy to find again. The room was more than I expected. Very nice efficiency. The small kitchen was fully stocked. I did have to ask the front desk for extra coffee, but it was provided with courtesy and a smile. The staff is very respectful. The bed was very comfortable. I would love to have that bed at home.
5 out of 5
Recommended
for Everyone
by A verified traveller from L

Family friendly

Posted 28-Sep-2014
The staff were extremely helpful and easy to approach about hotel policies. Great breakfast buffet and dinner socials. Would recommend hands down!
4 out of 5
Recommended
for Everyone
by A verified traveller

Good place to stay.

Posted 4-Aug-2014
Pros: Easy access. Good shopping and eating near by.
Cons: Walls are a little thin. It's easy to hear your neighbors.
It was a good place to stay, although we got locked out the second night. The staff was very sorry and re-issued some new keys. Overall it was clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveller from Redding California

great location, easy to find

Posted 28-Jul-2014
Pros: clean, comfortable, all the comforts of home
Cons: The "plastic" cheese on the omelets was the only thing I did not like
Location: good shopping malls , restaurants and so close to I5
wanted a place close to sleeptrain arena and close to shopping.....this Hotel was perfect !
4 out of 5
Recommended
for Everyone
by A verified traveller from Los Angeles, CA

A nice hotel to stay, except the bed

Posted 28-Jul-2014
Pros: Clean room, delicious breakfast.
Cons: No ice machine on each floor. We had to go to the kitchen on the first floor to get the ice.
The hotel room was clean, and the breakfast was awesome with delicious waffle and cheese omelette. The reason I am not giving 5 points is the sunken bed. We felt as if the bed had a big dent in the middle. So many people must have slept in the middle of the bed, and it wasn't comfortable for 2 of us to sleep since we kept on rolling to the middle because of the sunken spot. Other than that, everything else was good.
4 out of 5
Recommended
for Everyone
by A verified traveller from Red Bluff, Ca

Nice hotel w/ friendly staff

Posted 20-Jul-2014
Friendly staff, clean and comfortable room. Only complaint was the breakfast. Sticky floors, not a big selection and the non-stick coating on the waffle maker was peeling off.
5 out of 5
Recommended
for Families
by Linda from Idaho

Close to Family and Great Fun in the pool

Posted 17-Jul-2014 on Hotels.com
I personally did not stay, however, I booked this for my Daughter and her young family. They loved convenience of shopping and the distance to the home of my other daughter for family get together. Children are 3 and 4 years of age so they had a great time in the pool. Also I checked it out myself and would strongly consider staying when I visit again!
5 out of 5
Recommended
for Business Travellers
by Harvey

This traveller left a rating score only Posted 16-Jul-2014 on Hotels.com
5 out of 5
Recommended
for Families
by Jillian from Southern California

Nice hotel

Posted 15-Jul-2014 on Hotels.com
Everything was very clean, staff was very nice
2 out of 5
Recommended
for Personal Event
by Chris from Minneapolis

Mixed bag

Posted 15-Jul-2014 on Hotels.com
Room was clean. Only stayed one night, but full kitchen would have supported extended stay. Check-in/out was easy. Noisy guests made sleep impossible. Location was in an industrial park. Had to search hard for convenience store miles away just for sodas. Primary complaint: they put a $75 charge on my card for incidentals at check-in without notice. At check-out, mentioned the charge would be credited in a few days. When I complained they pointed to a sign indicating policy. This might be policy at this location only, but I will not book the entire chain again due to this practice.