Note fondée sur 983 évaluations vérifiées

4,1 sur 5
79 % des clients le recommandent
4,2 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
4,1 État de l’hôtel
Avis Expedia vérifiés
4 sur 5
par un voyageur vérifié

Ce voyageur a laissé seulement une note Publié le 27 avr. 2014 sur Hotels
5 sur 5
par un voyageur vérifié de Elk Grove

Publié le 12 avr. 2024
The rooms were absolutely beautiful and I loved all the dove supplies!
5 sur 5
par un voyageur vérifié

Publié le 3 avr. 2024
Front office staff were very nice and helpful. Convenient location. Relaxed vibe with delicious breakfast. We utilized multiple amenities including, pool, continental breakfast, and laundry. Would definitely stay here again
3 sur 5
par un voyageur vérifié

Publié le 1 avr. 2024
Commentaires de Gestion de l’hôtel
2 avr. 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team
4 sur 5
par un voyageur vérifié

Publié le 25 mars 2024
Very nice area and nice room. We had a room next to the elevator and it was amazingly quiet. Only noise from the elevator we could hear was when we were in the bathroom. Very well set up. I was disappointed that the windows let in some noise from outside. Also would have enjoyed some herbal tea options in the lobby for available hot drinks.
5 sur 5
par un voyageur vérifié

Publié le 24 mars 2024
Commentaires de Gestion de l’hôtel
26 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
5 sur 5
par un voyageur vérifié

Publié le 24 mars 2024
I think this property should not allow their employee/guest smoke infront of the main entrance. When the door was opened the entire hotel smells from the hallways from first floor to third floor.
5 sur 5
par un voyageur vérifié

Publié le 6 mars 2024
Commentaires de Gestion de l’hôtel
8 mars 2024 par souzan, Gestion de l’hôtel
I’m glad that our staff made your experience great. Thank you for the 5 star review, hope we can serve you again in the nearest future
4 sur 5
par un voyageur vérifié

Publié le 5 mars 2024
Commentaires de Gestion de l’hôtel
6 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team
5 sur 5
par un voyageur vérifié

Publié le 5 mars 2024
Commentaires de Gestion de l’hôtel
6 mars 2024 par Customer Care Team, Gestion de l’hôtel
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team