Lobby

Reviews of Comfort Inn & Suites Sacramento - University Area

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 455 out of 1003 reviews" "
Rating 8 - Good. 346 out of 1003 reviews" "
Rating 6 - Okay. 104 out of 1003 reviews" "
Rating 4 - Poor. 45 out of 1003 reviews" "
Rating 2 - Terrible. 53 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Neng

Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Neng,We're stoked you had a wonderful stay with us! If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon.

6/10 Okay

Marci

Stayed 1 night in Mar 2024
Response from Manager on Mar 18, 2024
Hello Marci, We're glad to hear you chose our hotel for your stay! If there are any areas where we could improve, kindly contact us directly so we can address them promptly. We value your experience and hope to welcome you back soon for an even better stay!

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, & breakfast. All I want on my stay.
Stayed 1 night in Mar 2024
Response from Manager on Mar 17, 2024
Hello Megan,We are pleased to hear that you appreciated our cleanliness, quiet atmosphere, and breakfast offerings during your stay. We aim to provide a comfortable experience for all our guests. Should you have any further feedback or need assistance, please don't hesitate to reach out to us.

10/10 Excellent

Elenoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location is very convenient....close to the freeway.Safe environment
Stayed 3 nights in Mar 2024
Response from Manager on Mar 15, 2024
Hello Elenoa,We are pleased to hear you found our location convenient and the environment safe during your stay. We strive to provide a comfortable experience for all our guests. Should you have any further feedback or require assistance, please do not hesitate to reach out to management.

10/10 Excellent

Jeff, San Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Manager on Feb 28, 2024
Hello Jeff,We are thrilled to hear that you had a wonderful stay with us! We appreciate you choosing our hotel for your visit and hope to welcome you back soon for another fantastic experience.

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service for the price
Stayed 3 nights in Feb 2024
Response from Manager on Feb 22, 2024
Hello Melissa, We appreciate your positive feedback and are delighted to hear that you found our service satisfactory. Thank you for choosing our hotel for your stay.

8/10 Good

Devan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Sacramento State University.
Stayed 1 night in Feb 2024
Response from Manager on Feb 20, 2024
Hello Devan,We are glad to hear that our hotel's location near Sacramento State University was convenient for your visit. We appreciate your feedback and hope you had a pleasant stay with us. Thank you for choosing to stay at our hotel.

6/10 Okay

Roman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall I should say my stay was very enjoyable. The staff was very nice and friendly. Quick and easy check in process. One thing I should say though is that the rooms are a little bit outdated comparing to other places I have stayed at but that’s nothing too major, overall. Another thing is, most hotels provide with shampoos, hair conditioners as well as body wash, however in my room I didn’t get a body wash, I’m not exactly sure if it’s always like that or they just forgot to include the body wash in my room. That and a little bit outdated room style is the reason why I didn’t put all 5 stars but in general I enjoyed my stay here. A very nice and clean hotel.
Stayed 7 nights in Jan 2024
Response from Manager on Feb 14, 2024
Hello Roman, Thank you for sharing your feedback with us! We're thrilled to hear that you found our staff to be friendly and had a smooth check-in process. We appreciate your comments regarding the room style and amenities. We strive to offer comfortable accommodations and will take your feedback into consideration for future improvements. We're glad you enjoyed your overall stay and found our hotel to be clean. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Sabrina

Disliked: Cleanliness
Stayed 1 night in Feb 2024
Response from Manager on Feb 9, 2024
Hello Sabrina,Thank you for choosing our hotel for your recent stay. We appreciate your rating and are glad to hear that you had a positive experience with us. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another great stay.

10/10 Excellent

Marc, Roseville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the location of the hotel. The staff was helpful.
Stayed 1 night in Jan 2024
Response from Manager on Jan 22, 2024
Hello Marc,Thank you for choosing our hotel for your stay. We greatly appreciate your positive feedback on our location and helpful staff. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Jackie, Magalia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Room was as described online- clean and comfortable. Towels were large and soft. My only negative was that the room didn't have a microwave, as described online. Not a huge deal for a one night stay, but it would've been nice to be able to heat water for a cup of tea or make some instant oatmeal if you missed the breakfast buffet time in the morning. We got to the breakfast as they were closing up, but was able to get some juice and cereal. Not sure what else was offered.
Stayed 1 night in Jan 2024
Response from Manager on Jan 20, 2024
Hello Jackie,Thank you for taking the time to leave us feedback about your recent stay. We're pleased to hear that our staff provided excellent service and that you found your room clean and comfortable. We apologize for any inconvenience caused by the missing microwave in your room. We appreciate your understanding and hope that you were still able to make the most of your stay. We value your feedback and will take it into consideration for future improvements. We hope to welcome you back again in the future.

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Manager on Jan 20, 2024
Hello guadalupe,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you have any additional feedback or if there is anything else we can do to enhance your future stays, please do not hesitate to reach out to us. We hope to welcome you back soon!

10/10 Excellent

Frederick

Travelled with family
Liked: Amenities
We stay here each time we go skiing
Stayed 2 nights in Dec 2023
Response from Manager on Jan 27, 2024
Hello Frederick,Thank you for choosing our hotel as your go-to accommodation during your ski trips. We appreciate your loyalty and value your continued patronage. If you have any specific feedback or suggestions, we encourage you to reach out to our management team directly. We look forward to welcoming you back on your next visit.

10/10 Excellent

Frederick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time we’ve stayed here. Indoor pool & hot tub are nice in cold weather and feel great after skiing. Great staff. Nice breakfast.
Stayed 2 nights in Jan 2024
Response from Manager on Jan 17, 2024
Hello Frederick,Thank you so much for your feedback! We're delighted to hear that you enjoyed your stay with us, particularly the indoor pool, hot tub, and our breakfast. Our team takes pride in providing excellent service, so we're glad they made a positive impression. We hope to welcome you back for a fourth visit soon!

2/10 Terrible

jacob

Travelled with family and small children, Business traveller, Travelled with partner
Disliked: Amenities
The beds where uncomfortable me and the wife didn't sleep well
Stayed 1 night in Jan 2024
Response from Manager on Jan 16, 2024
Hello jacob, Thank you for sharing your feedback regarding the comfort of our beds. We appreciate your input and will pass it along to our team for review and improvement. We apologize for any inconvenience caused and hope that overall, you had a pleasant stay with us.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Jan 2024
Response from Manager on Jan 16, 2024
Hello Megan,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4/10 Poor

Darla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean but i was woken no less than 4 times by other guests or outside people
Stayed 1 night in Jan 2024
Response from Manager on Jan 12, 2024
Hello Darla, Thank you for providing feedback on your recent stay. We apologize for any inconvenience caused by noise disturbances during your visit. We strive to maintain a peaceful environment for all our guests and will address the matter with our team. We appreciate your understanding and hope to welcome you back in the future for a quieter experience.

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is superb.
Stayed 1 night in Dec 2023
Response from Manager on Jan 10, 2024
Hello Alfonso,We're thrilled to hear that you enjoyed our breakfast! It's our goal to provide a delightful dining experience for our guests. We appreciate your feedback and hope to welcome you back in the future for another superb stay.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities
I LIKED THAT IT HAD AN INDOOR POOL; FAMILY FRIENDLY
Stayed 2 nights in Dec 2023
Response from Manager on Feb 1, 2024
Hello Nancy,Thank you for sharing your positive experience with our indoor pool! We strive to provide a family-friendly environment for all our guests. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Carmile

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to stores and restaurants.
Stayed 4 nights in Dec 2023
Response from Manager on Dec 19, 2023
Hello Carmile, We're delighted to hear that our hotel's convenient location near stores and restaurants added value to your stay. Our team takes great pride in selecting prime locations to enhance our guests' experience. We hope you had a memorable time exploring the area and would love to welcome you back for another enjoyable visit.

8/10 Good

Beatriz

Stayed 1 night in Dec 2023
Response from Manager on Jan 7, 2024
Hello Beatriz,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a positive experience with us. If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another enjoyable stay.

4/10 Poor

Judy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
GEEs, just want to let everyone know that when staying here at this hotel, ya better count ya blankets and pillows. Theu take a deposit for your stay and than when u check out, BEFORE they can give you your deposit back, they have someone go check the room you stay in to make sure all blankets, pillows and bed sheets is there. I have never ever have to counter anything like this before, where before u leave some have to go check your room. So something you guys need to know, count how many bed sheet, pillows and blankets you get because they will take it out of your deposit if its not all there. I usually take extra pillows and blankets and never thought this will happen to me.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 17, 2023
Hello Judy,Thank you for sharing your experience with us. We appreciate your feedback. Our hotel conducts a standard inventory check to ensure all amenities are accounted for after each guest's stay, in order to maintain the quality of our rooms. We apologize if this policy was not communicated clearly to you during your visit. We will take your feedback into consideration and make sure that our procedures are explained more thoroughly to future guests.

10/10 Excellent

Donalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietest room in a city hotel I've ever experienced. Top floor, back of building, rm 328. Offers a real breakfast. Not gourmet, basic but at least it's not just a muffin and granola bar. Scrambled eggs, sausage, waffles, hard boiled eggs, poached eggs, yougurt, hot and cold cereal, bagels toast, English muffins, juice, coffee black tea. Friendly staff.
Stayed 1 night in Dec 2023
Response from Manager on Dec 17, 2023
Hello Donalyn,Thank you for choosing our hotel for your recent stay. We're delighted to hear that you found our top floor room exceptionally quiet and enjoyed the variety of options offered in our breakfast. Our team takes pride in providing a friendly experience to all our guests. We hope to welcome you back in the future for another enjoyable stay.

6/10 Okay

Garysha

Business traveller
Liked: Cleanliness, staff & service, room comfort
Comfy on a budget
My experience was comfortable. I had a good stay and it was close to my destination. The staff were nice.
Stayed 2 nights in Dec 2023
Response from Manager on Dec 14, 2023
Hello Garysha, Thank you for taking the time to share your feedback on your recent stay with us. We're delighted to hear that you found your stay comfortable and enjoyed our convenient location. We strive to provide excellent service, so it's wonderful to know that our staff met your expectations. We hope to have the opportunity to welcome you back in the future.

6/10 Okay

Randall

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Update the showers.
Shower was unacceptable. No pressure, old and extra restrictive shower heads. All soap dispensers were empty. It was clean, Saved money but won’t stay again.
Very empty on day one.
Stayed 3 nights in Dec 2023
Response from Manager on Dec 13, 2023
Hello Randall, Thank you for taking the time to share your feedback. We apologize for the inconvenience you experienced with the shower pressure and soap dispensers. We appreciate your comments and will ensure that our maintenance team addresses these issues accordingly. We hope to have another opportunity to welcome you back in the future.

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, room comfort
Great other than a leaking pipe under bathroom sink.
Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Debbie,Thank you for your feedback regarding the leaking pipe under the bathroom sink. We sincerely apologize for any inconvenience caused during your stay. Our maintenance team has been informed and will address the issue promptly. Please rest assured that we value your feedback and strive to provide a superior experience for our guests.

10/10 Excellent

Damodar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to freeway, clean
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Damodar,Thank you for choosing our hotel for your recent stay. We appreciate your feedback regarding our convenient location and cleanliness. We strive to provide a comfortable experience for all our guests. We apologize for any inconvenience caused by the proximity to the freeway. We hope to welcome you back in the future.

6/10 Okay

Raul

Stayed 1 night in Nov 2023
Response from Manager on Nov 21, 2023
Hello Raul, Thank you for sharing your rating with us. We apologize for any inconveniences you may have experienced during your stay. We appreciate your input as they help us improve our services. If you have any further concerns, please reach out to our management team directly. Thank you for choosing our hotel.

10/10 Excellent

Stanley, Visalia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, great location.
Stayed 1 night in Nov 2023
Response from Manager on Nov 16, 2023
Hello Stanley,Thank you for your feedback! We're delighted to hear that you enjoyed our hotel and its convenient location.

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Old worn out hotel. The smell of disinfect was overpowering . Service was good
Stayed 1 night in Nov 2023
Response from Manager on Nov 15, 2023
Dear Guest,We appreciate your feedback and are glad to hear that you found our service to be good. We apologize if the scent of disinfectant was overwhelming during your stay. We strive to maintain a clean and hygienic environment for our guests. Your comments will be shared with our housekeeping team for further improvement. Thank you for choosing our hotel and we hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the curtain didn’t totally block out the light from the parking lot. Needed a clothespin to keep curtains shut.
Stayed 1 night in Nov 2023
Response from Manager on Nov 14, 2023
Hello Justin,Thank you for choosing our hotel for your stay and for taking the time to share your feedback with us. We appreciate your positive comments and are pleased to hear that you had an overall great experience. We apologize for any inconvenience caused by the curtains not completely blocking out the light. We appreciate your suggestion of using a clothespin and will take this into consideration for future improvements. We hope to welcome you back for another enjoyable stay in the future.

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Megan,Thank you for taking the time to share your feedback. We're thrilled to see that you enjoyed your stay so much! We strive to provide exceptional service and create a memorable experience for all our guests. Should you ever decide to return, we hope to exceed your expectations once again.

6/10 Okay

Daniel

Travelled with partner, Travelled with group
Disliked: Cleanliness
Close to my destination
Stayed 1 night in Nov 2023
Response from Manager on Nov 12, 2023
Hello Daniel,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are glad to hear that our location was convenient for your needs. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us.

10/10 Excellent

Shunaka Monique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and the room was clean, l would definitely stay again…
Stayed 4 nights in Oct 2023
Response from Manager on Nov 11, 2023
Hello Shunaka Monique,Thank you for your positive feedback! We are delighted to hear that our staff provided excellent service and that your room met your expectations in terms of cleanliness. We look forward to welcoming you back for another great stay in the future.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 11, 2023
Hello Sean,Thank you for taking the time to share your wonderful experience with us! We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide top-notch service and create memorable experiences for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Manager on Nov 11, 2023
Hello David,Thank you for taking the time to share your feedback. We're thrilled to hear that you had an exceptional experience during your stay with us. We strive to provide the utmost comfort and hospitality to all of our guests, and it's delightful to know that we exceeded your expectations. We hope to welcome you back in the future for another outstanding stay. Until then, safe travels!

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect place to stay because of the close amenities.
Response from Manager on Nov 9, 2023
Hello Alfonso,Thank you for choosing our hotel for your stay. We are delighted to hear that you found our location ideal for accessing nearby amenities. We strive to provide a convenient and enjoyable experience for our guests. We appreciate your feedback and hope to welcome you back in the future.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Manager on Nov 4, 2023
Hello Brad,Thank you for taking the time to leave a review. We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority and we look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was friendly. The ladies at the front desk were so helpful. My husband had a kidney transplant ans had to stay herre for a few days after his discharge, and they were very accommodating. i would definitely recommend
Stayed 4 nights in Oct 2023
Response from Manager on Nov 1, 2023
Hello Sophia,Thank you for choosing our hotel for your stay after your husband's kidney transplant. We're thrilled to hear that our team, especially the front desk staff, provided friendly and helpful service during your time with us. It's great to know that we were able to accommodate your needs during this important time. We truly appreciate your recommendation and look forward to welcoming you back in the future.

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Pleasant
The room was wonderful until we tried to take a shower. The shower head was pointed towards the wall and wouldn’t move. The water pressure was low and when a bath was ram the plug was broken so you only had an inch of water. Other than that it is a great place to stay. We did inform the front desk so hopefully they fix the issue.
Stayed 1 night in Oct 2023
Response from Manager on Nov 1, 2023
Hello Melissa, Thank you for your review. We apologize for the inconvenience you experienced with the shower head and water pressure. We have notified our maintenance team to address these issues promptly. We appreciate your feedback and hope to welcome you back for a more enjoyable stay in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Manager on Oct 31, 2023
Dear Guest,Thank you for taking the time to share your exceptional experience with us! We are thrilled to hear that you had a fantastic stay at our hotel. Your kind words and high rating mean a lot to us. We aim to provide excellent service to all our guests, and we are glad that we exceeded your expectations. We look forward to welcoming you back in the future for another outstanding stay.

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Sacramento
One the whole, I recommend this place as a great value and a fine place to say. There were a couple small hairs left in the tub and sink that the cleaning crew had understandably missed. It wasn't a big deal, but it's the only thing that prevents me from issuing a perfect rating. Still, this place is highly recommended; don't hesitate, book today!
Stayed 1 night in Oct 2023
Response from Manager on Oct 30, 2023
Hello Sage,Thank you for choosing our hotel for your recent stay and for taking the time to share your feedback. We apologize for any inconvenience caused with the missed hairs in the tub and sink. We appreciate your understanding and will pass your comments along to our housekeeping team for improvement. We're delighted that you still found our hotel to be a great value and we hope to welcome you back in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good service. Could use some updates.
Simple hotel without any frills but clean and good service. Stayed 1 night for a tournament nearby.
Stayed 1 night in Oct 2023
Response from Manager on Oct 31, 2023
Dear Guest,Thank you for choosing our hotel for your recent stay during the tournament. We appreciate your positive feedback regarding our cleanliness and service. We strive to provide a comfortable and hassle-free experience for all our guests. We look forward to welcoming you back in the future.

6/10 Okay

Aleksander

Stayed 1 night in Oct 2023
Response from Manager on Nov 14, 2023
Hello Aleksander, We aim to make every guest's stay enjoyable, and we apologize if we do not meet your expectations. We would like to learn more about your visit to address any issues that led to your low rating and improve our services in the future. Please feel free to contact us if you have any comments or suggestions.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap price
Stayed 9 nights in Sep 2023
Response from Manager on Oct 22, 2023
Hello Scott,Thank you for sharing your feedback regarding our affordable prices! We always strive to offer the best value to our customers. We hope to welcome you back soon!

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property
Stayed 1 night in Sep 2023
Response from Manager on Oct 21, 2023
Hello Brittany,Thank you for your kind words! We appreciate your feedback and hope to welcome you back soon.

8/10 Good

Dano

Liked: Cleanliness, staff & service, property conditions & facilities
Its Sac, so homeless galore..... But the hotel is fine. The staff are great....
Stayed 2 nights in Oct 2023
Response from Manager on Oct 20, 2023
Hello Dano,Thank you for your feedback! We appreciate your kind words about our staff and are committed to providing a comfortable stay for all our guests. If there's anything specific we can do to improve your experience, please let us know.

10/10 Excellent

Olivia, Media

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was super helpful at check in!
Stayed 1 night in Oct 2023
Response from Manager on Oct 18, 2023
Hi Olivia,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 Good

Caleb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were nice and the hotel was cozy and clean. My only gripes were that the pillows were too small and the parking spaces were also very small, I had trouble parking without hitting the other cars because the space was so narrow.
Stayed 2 nights in Oct 2023
Response from Manager on Oct 17, 2023
Hello Caleb,Thank you for your feedback! We appreciate your kind words about our staff and clean hotel. We apologize for any inconvenience caused by the size of the pillows and parking spaces. Your concerns will be shared with the appropriate departments for future improvements.

8/10 Good

Tracy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay in Sac
Stayed 4 nights in Oct 2023
Response from Manager on Oct 13, 2023
Hello Tracy,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.