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Yelf's Hotel – Avis

3 out of 5
Yelf's Hotel
54 Union Street, Ryde, England

Avis

8,2

Très bien

Note de 10 – Excellent, d’après 34 avis sur 93." "
Note de 8 – Bien, d’après 43 avis sur 93." "
Note de 6 – Acceptable, d’après 11 avis sur 93." "
Note de 4 – Médiocre, d’après 0 avis sur 93." "
Note de 2 – Terrible, d’après 5 avis sur 93." "

8,4/10

Propreté

8,6/10

Service et personnel

8,4/10

Commodités

7,4/10

État et installations de l’hébergement

6,8/10

Écoresponsabilité

Avis

10/10 – Excellent

Nicholas

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
A lovely huge room and bath
Séjour de 3 nuits en mai 2024

10/10 – Excellent

Patrick

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff were lovely 😍
Séjour de 2 nuits en avril 2024

8/10 – Bien

Kevin

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 3 nuits en mars 2024

6/10 – Acceptable

PETER

Voyage de couple
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hotel looked a bit "tired". But overall happy with the 2 nights we spent there.
Séjour de 2 nuits en mars 2024

2/10 – Terrible

Jaime

Séjour de 5 nuits en décembre 2023

8/10 – Bien

Kevin

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Good central location in the heart of town. Only criticism no bar fridge in room. Otherwise it was an excelent stay
Séjour de 7 nuits en novembre 2023

8/10 – Bien

John

Points forts : Propreté, service et personnel et confort de la chambre.
I stayed in the Annexe part of the hotel (room 57). It was very quiet which is a major plus. The room was clean & the bed comfortable but the room was cold & the heater didn't work (the temperature had really dropped outside & it was cold). These were the only down points & otherwise the hotel was very good, friendly, helpful staff with a very comfortable lounge & bar area. All in all very good.
Séjour de 2 nuits en octobre 2023

8/10 – Bien

Andrew

Points forts : Propreté, service et personnel
A bit tired, but no real issues
I was staying for a long weekend. I only experienced the room as I didn't have any food there. Generally the accommodation was fine and functional, but various bits like carpets and some of the furniture and fittings were quite worn in places. My room was spacious and looked out onto Union Street. The good was a busy view, but the bad was that it was very noisy Friday and Saturday late into the night given that it has an open air bar next door. Rear facing rooms probably don't have this, and probably better mid week. It is very convenient for Ryde seafront, transport interchange and the shops.
Séjour de 2 nuits en septembre 2023

6/10 – Acceptable

David

Points forts : Service et personnel, commodités
The location is very convenient to trains, buses, ferries, restaurants and shopping. The staff were great and my ploughman’s lunch from their restaurant was excellent. However, the room is very old. It needs a complete refurbishment. Too expensive for what it is.
Séjour de 1 nuit en septembre 2023

8/10 – Bien

Laurence

Points forts : État et installations de l’hébergement
Close to everything!!
Séjour de 3 nuits en septembre 2023

8/10 – Bien

Luigi

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 2 nuits en septembre 2023

2/10 – Terrible

Ashley

Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 1 nuit en septembre 2023

10/10 – Excellent

Gurbaj

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2023

10/10 – Excellent

Jay

Séjour de 1 nuit en août 2023

10/10 – Excellent

iona, Parksville

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Location, updated rooms, bar and dining in house convenient and good quality. Staff is very friendly and professional. Local transportation very close by. I will return😎
Séjour de 2 nuits en juin 2023

2/10 – Terrible

Zoe

Points faibles : État et installations de l’hébergement, confort de la chambre
DO NOT STAY HERE!
This is the worst hotel I’ve stayed in and I stay in a lot of hotels! Honestly the state of the place was appalling and charging £100 for one night is frankly criminal. The breakfast was disgusting, the restaurant was grubby and full of flies. The hotel smelt because of the dirty carpets. The one good thing was the staff who were polite but run off their feet.
Séjour de 1 nuit en juin 2023

8/10 – Bien

Robert

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Pleasant stay in Ryde
Nice clean bedroom. Unfortunately a lot of stairs to manouvre but on the whole a good friendly hotel and staff very well centred for the town and sea front all just a short walk away.
Séjour de 2 nuits en mai 2023

8/10 – Bien

Voyageur vérifié

Voyage en famille
Points forts : Propreté, service et personnel et confort de la chambre.
Basic B&B - everything we needed
Spent 2 nights here on a family-of-4 mini break to IOW. Centrally located in Ryde for shops cafés and the seafront. Parking was a necessity and we were grateful it was so close. Everything was within 5 minutes walking distance. We spent minimal time in hotel and were staying on room only basis so can't comment on the bar/restaurant but reception staff were friendly and very helpful. One bed had a hole in the side and only one of two main ceiling lights was working but there were plenty of alternative lights so we didn't bother reporting. Basic B&B in seaside town. Was good value for the money and everything we needed it to be. Thanks for refilling tea bags and biscuits each morning!
Séjour de 2 nuits en mai 2023

6/10 – Acceptable

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, service et personnel
It’s ok
As a back up Yelf’s is always a good bet. Staff very friendly and helpful - food good, accommodation a little tired and in need of updating especially in the rooms across the road
Séjour de 1 nuit en avril 2023

10/10 – Excellent

Leslie

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Lovely hotel!!!
Our stay at Yelf’s was a very pleasant one, the staff were very professional, caring and nothing was to much trouble. Highly recommended +++
Séjour de 3 nuits en avril 2023

8/10 – Bien

John

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We had a great stay, our room was clean and nice. We arrived early but still were allowed to park and check in. Nice people in general. Maybe breakfast was slow, my only criticism.
Séjour de 2 nuits en avril 2023

10/10 – Excellent

Neil

Séjour de 3 nuits en avril 2023

2/10 – Terrible

Martin

Voyage d’affaires
Points faibles : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Below even the lowest standards expected.
Yelf's hotel is in an appalling state. I have stayed before and had reservations about rebooking for female members of my team. They complained about rooms smelling of smoke, rodents running through the ceiling/floor space throughout the night, being sited away from the main hotel, fire door to roof in one room not initially able to be closed, no parking available and generally run down and in places filthy.
Séjour de 1 nuit en janvier 2023

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en août 2020

8/10 – Bien

Dee, Horsham

Voyage de couple
Points forts : Propreté, service et personnel et commodités.
The hotel needs work on the beds rooms and windows. The room we stayed in we couldn’t open the windows very wide and we had to put things in them to keep them open. Apart from that we were pleased with the bar and restaurant areas and it was very central to the sea front and easy to get around the island. We would definitely use the hotel again.
Séjour de 3 nuits en août 2020

8/10 – Bien

Neil

Points forts : Propreté, service et personnel
Nice enough; great brekkie
Nice enough hotel, although a little dated. Bed wasn't the best in my single room, but the great breakfast made up for it all in the morning, and very friendly staff too
Séjour de 1 nuit en juillet 2020

8/10 – Bien

Richard

Points forts : Propreté, service et personnel et confort de la chambre.
Nice hotel in a convenient location
Nice hotel in a convenient location near to bus station, railway station, shops and seafront. The hotel is a little tired with some decoration issues, but it is comfortable and clean. The staff were very friendly and the breakfast was nice! I would be happy to stay again!
Séjour de 1 nuit en juillet 2020

10/10 – Excellent

S

Points forts : Service et personnel
Séjour de 2 nuits en février 2020
Becks Scott a répondu le 7 mars 2020
Thank you for giving your stay a 10 out of 10 score. I am delighted that you enjoyed your stay and we look forward to welcoming you back again in the future.

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Had a lovely two nights. Good value and comfortable. Very good, relaxed breakfast. A bigger bed would have made it excellent.
Séjour de 2 nuits en février 2020
Becks Scott a répondu le 7 mars 2020
Thank you for reviewing your stay. I'm not sure from your review if you booked a single bedded room or a double. However, if you did book a double we do have some rooms with king sized beds. Please phone to enquire if any of these rooms are available when you next book.

6/10 – Acceptable

Voyageur vérifié

Voyage en groupe
Points forts : Propreté
Points faibles : État et installations de l’hébergement, confort de la chambre
om
Was assigned a room in the annexe which was across the road. There was no mention of this possibility when I booked. Luckily it was not raining but having to access it with a door code at night was a hassle. The room I was allocated was on street level so would not be happy with opening the window at night. I didn't think this warranted the same price as a room in the main hotel where I would have felt more secure. I could not fault the dinner at the hotel, the service and food were excellent.
Séjour de 1 nuit en février 2020
Becks Scott a répondu le 26 mars 2020
Thank you for your reservation. Please call the hotel on future occasions so that we can tailor your reservation to meet your needs. We have several rooms in our Bromley House Annex but would be happy to allocate you a room in the main hotel building if you prefer in future.

10/10 – Excellent

stephen

Points forts : Propreté, service et personnel
Séjour de 1 nuit en décembre 2019
Becks Scott a répondu le 28 déc. 2019
Thank you for your review. We look forward to welcoming you back again in the future

10/10 – Excellent

rose

Voyage en famille
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en décembre 2019
Becks Scott a répondu le 28 déc. 2019
Thank you for reviewing your stay. We look forward to welcoming you back again to Yelf's Hotel in the future.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel
Facilities generally a bit dated but characterful. It was a cold weekend and the radiator in our room struggled to keep us warm (but then it’s not double glazed). Carpets rather worn in parts. The seats (benches) in the bar were so worn and lumpy that we fell down into holes in the seats - we weren’t the only ones - soon after there were shrieks from a group of ladies as they sat down in the seats opposite! Generally the atmosphere and staff are good, the food good and helpings enormous - we could easily have shared one Full English Breakfast between two and still not finished it!
Séjour de 1 nuit en décembre 2019
Becks Scott - General Manager a répondu le 24 déc. 2019
Thank you for your candid comments. I will pass this on to our maintenance department and get the seating in the alcove repaired. Our heating is set on a timer but we would have been more than happy to have provided you with an electric heater had we of known. I am pleased you enjoyed our hospitality and look forward to welcoming you back again in the future.

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Everything was very good. The staff in the restaurant and the bar man was excellent.
Séjour de 2 nuits en novembre 2019
becks a répondu le 10 déc. 2019
thank you

8/10 – Bien

SIU WA ALBERT

Voyage en groupe
Séjour de 1 nuit en novembre 2019
becks a répondu le 10 déc. 2019
thank you

8/10 – Bien

Peter

Séjour de 1 nuit en novembre 2019

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
go0od local situation. Near the esplanade for the the bus and train services
Séjour de 4 nuits en octobre 2019
yelfs hotel a répondu le 18 nov. 2019
Thank you for your review

10/10 – Excellent

Terence Hackett

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Séjour de 4 nuits en octobre 2019
Becks Scott a répondu le 27 oct. 2019
Thank you for your review. We appreciate the excellent score you gave us and look forward to welcoming you back again to Yelf's in the future.

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
great location friendly staff good value for money
Séjour de 1 nuit en octobre 2019
Becks Scott a répondu le 21 oct. 2019
Thank you for your review. We look forward to welcoming you back to Yelf's Hotel again soon

10/10 – Excellent

Bob

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Simply Excellent.
Everything was just right... location was ideal for getting about by bus, room was immaculate, with everything working. Breakfast was excellent Staff were very efficient and friendly, I ha e no complaints at all.
Séjour de 4 nuits en octobre 2019
Becks Scott a répondu le 19 oct. 2019
Thank you for taking time to review your stay at Yelf's. We look forward to welcoming you back again in the future.

8/10 – Bien

Stephen

Voyage en groupe
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
We stayed in a very spacious twin room. The only thing was that the room at the front was a little noisy, due to passing revellers and traffic.
Séjour de 4 nuits en octobre 2019
Becks Scott a répondu le 19 oct. 2019
Thank you for your review. Please contact the hotel directly to request a room overlooking the garden on future bookings so that we can continue to meet your needs.

8/10 – Bien

m

Voyage en groupe
Séjour de 4 nuits en octobre 2019
Becks Scott a répondu le 19 oct. 2019
Thank you for your review. We appreciate your feedback and look forward to welcoming you back to Yelfs in the future.

8/10 – Bien

Voyageur vérifié

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pleasant staff. Good food, facilities are more than adequate. Location is perfect for finding shops and points of interest.
Séjour de 2 nuits en octobre 2019
Becks Scott a répondu le 19 oct. 2019
Thank you for your review. We appreciate your feedback and look forward to welcoming you back again to Yelf's Hotel in the future.

8/10 – Bien

Voyageur vérifié

Points forts : Service et personnel
Points faibles : État et installations de l’hébergement
Bit tired
Staff were very polite and helpful. Hotel is very tired and could do with a bit of tlc. Worn out carpets. Broken window sashes. Crumbling paintwork. But overall a very pleasant stay. Food good.
Séjour de 2 nuits en septembre 2019
Cheryl Moss (assistant manager) a répondu le 28 sept. 2019
Thank you for taking the time to review Yelfs im so pleased you enjoyed your stay with us. We do pride ourselves on our customer care and am pleased you found the staff polite and helpful. I will pass on your comments about the decor to the owners of the hotel. We hope to see you back again soon.

10/10 – Excellent

Joe, Hong Kong

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient location, clean, friendly reception staff.
Séjour de 1 nuit en septembre 2019
Becks Scott a répondu le 15 sept. 2019
THANK YOU

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice large clean room and bathroom. Lots of variety at Breakfast, with very helpful staff
Séjour de 3 nuits en septembre 2019
Becks Scott a répondu le 15 sept. 2019
Thank you

10/10 – Excellent

Voyageur vérifié

Séjour de 3 nuits en septembre 2019
Becks Scott a répondu le 15 sept. 2019
Thank you

6/10 – Acceptable

Mr K H

Séjour de 1 nuit en août 2019

8/10 – Bien

Olli

Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hyvällä paikalla
Hotelli on rauhallinen, kuitenkin hyvällä paikalla. Hyvä ravintola ja hyvä baari. Ystävällinen palvelu.
Séjour de 2 nuits en août 2019
yelfs hotel a répondu le 24 août 2019
Thank you

8/10 – Bien

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
I was booked into the annexe the outside look was much to be desired very shabby but on going into the building it was quite nice, the annexe is the building on the other side of the road to the main hotel.
Séjour de 3 nuits en août 2019
yelfs hotel a répondu le 24 août 2019
Glad you enjoyed your stay