Runcorn Vacation Packages

The only issue we’ve experienced about our stay was the cleanliness issues. The whole place could do with a deep deep clean and small touch ups. I believe no matter how much money you pay, you should be able to stay in a clean environment. Apart from the cleanliness, our stay was great. The staff was great and helpful. Fridge was a fantastic bonus. We haven’t used other facilities like dining room etc but I know that was available. No safety on the windows, my son is 5 so he knew not to go near the window when it was open. The towels smelt of damp, which was a shame as the bedding was so fresh and clean. Maybe they need replacing. Lots of on street parking ! Hopefully these comments get taken into consideration. We certainly would consider coming back!

Unique property in a central location where most of Liverpool City Centre can be accessed by walking-Caveen Club, Albert Dock etc. Plenty of space in duplex. On street parking available, but just round corner 24 hour parking for £6.95 via NCP.

The room was very clean and big enough for us and our toddler, although i don't see how it could sleep 5. The facilities offered in the room were also great, for example there wasn't just tea and coffee, there was also a coffee pod machine, but i would have also liked to have seen hot chocolate. There were also little extras in the bathroom such as a shaving razor, toothbrush (but no toothpaste) and a little sewing kit. I also noticed in the bathroom that there was a sign saying to hang your towels up if you didn't need them changed but this sign is small and i didn't see it until my 2nd day at the hotel. I also liked the size of the TV, but was a bit annoyed that it didn't have all the freeview channels or Netflix available and it was an hour behind. I also thought it was odd that the bins in the room didn't have bin liners and i The hotel also came with a small swimming pool, sauna and gym but we weren't properly told how to book it. The breakfast also offered a really big buffet, but i would have preferred the hot food to be served fresh. And i think the evening meal was a bit expensive.