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Reviews of Greenview Motel

3 out of 5
Greenview Motel
418 Fenton Street, Rotorua, Bay of Plenty

Reviews

6.2
Rating 10 - Excellent. 38 out of 310 reviews" "
Rating 8 - Good. 86 out of 310 reviews" "
Rating 6 - Okay. 91 out of 310 reviews" "
Rating 4 - Poor. 48 out of 310 reviews" "
Rating 2 - Terrible. 47 out of 310 reviews" "

6.6/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Neville

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
nothing The whole motel is in need of repair could not find any thing to recommend to any body
Stayed 1 night in Apr 2024

4/10 Poor

Catherine

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property was clean and staff friendly but very dated and bare. Room was indeed spacious but very minimal furniture or amenities like bedside lamps, water pressure in the shower was very low. The building was also not sound proofed, you could hear the noise from the main road and other guests until late at night.
Stayed 3 nights in Mar 2024

2/10 Terrible

Terina

Stayed 1 night in Mar 2024

8/10 Good

B.Gorgeous

Liked: Cleanliness, staff & service
heated spa pools were good and relaxing road traffic noise may disturb someone
Stayed 1 night in Mar 2024

4/10 Poor

Collin

Disliked: Cleanliness, amenities, property conditions & facilities
Property is right on main drag with logging and other large trucks exiting town. It is noisy till after 11 pm. Room had no heating or cooling other than a space heater in closet- fire alarm was also in closet- minus batteries. Shower had very little pressure for hot water. Housekeeping just walks into the room without knocking. On the upside, place does have some interesting hot water baths and a pool. So far, the Rotorua smell has not been too bad. All in all, I would say this hotel is not quite worth the price I paid for it.

6/10 Okay

Kelly

Travelled with group
Disliked: Property conditions & facilities
It was a lovely place clean and tidy but needs some TLC
Stayed 2 nights in Mar 2024

4/10 Poor

Marja

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Shane

Stayed 1 night in Feb 2024

2/10 Terrible

Mike

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a 1960s style property and is locked into the same area but with 2024 prices. The fridge hadnt been emptied for days as the food in it was frozen. The main light didnt work and management didnt want to be disturbed. No bedside lights and only one wall light no where near a bed. The was a bag of flour in one kitchen drawer. Whilst it is a little cheaper than its neighbours paying a little more will provide a better stay. I was concerned after making the booking and paying it was being used as an emergency accommodation facility such were the clientele and standard of the room.
Stayed 1 night in Jan 2024

8/10 Good

Ravin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
good value for money accomodation. close to te puia and not too far for main city centre.
Stayed 1 night in Jan 2024

6/10 Okay

Tricia

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Tired but comfortable.
A comfortable bed and a decent shower are important to me and both met my expectations. Unfortunately the property is old and tired. Microwave only in unit. Soundproofing was poor However, price we paid reflected this.
Stayed 1 night in Jan 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Elizabeth

Liked: Cleanliness
Swimming options . Car park is so far away from room
Stayed 1 night in Jan 2024

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

Nikau Contractors Ltd Demi

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place is rumdown - the wall mounted TV was in a very silly spot and cannot be viewed as mounted almost below the bed level when lying down Mouldy shower Uncomfortable soft beds which had us both wake up with sore backs Ciggarette buds strewn over the back garden door PLace just looks run down - Sorry to say
Stayed 1 night in Jan 2024

2/10 Terrible

Manoa

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jan 2024

8/10 Good

phuspawati

Travelled with family
Liked: Cleanliness, staff & service
The motel itself is very old.l cannot understand why they put kitchenette when they dont have all for cooking.
Stayed 1 night in Jan 2024

6/10 Okay

Joti

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bedrooms were clean and tidy . Staff member at the counter was friendly and welcoming. Toilets light was not working, steps leading up to the room was very dirty.
Stayed 1 night in Jan 2024

4/10 Poor

Derek

Travelled with partner
Liked: Cleanliness
This is the most basic of motels
Stayed 2 nights in Dec 2023

2/10 Terrible

SULMA

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Rakesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly & polite Manager
Stayed 2 nights in Dec 2023

8/10 Good

zhibing

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was run down, floor was sticky and sound proofing wasn't the greatest.
Stayed 1 night in Nov 2023

6/10 Okay

Joan

Travelled with family
Liked: Staff & service
Whenever a truck went past, which was quite often as it's the main road.
Stayed 2 nights in Nov 2023

4/10 Poor

Jonelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms had empty drink bottles and cans in it when we got there, we checked in at 4.30pm there were whole bags of rubbish sitting outside our room. Arguing going on in the unit above us all night. Reception tried to charge us a $200 bond for the night on top of that.
Stayed 1 night in Oct 2023

6/10 Okay

Jon

Liked: Cleanliness, staff & service
It was cheap but clean.The mattress on the bed was dreadful - had lumpy springs! It was great having a kitchenette but had we not had our camping gear we would have struggled to prepare our food as there were very few utensils.
Stayed 1 night in Oct 2023

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was really close to the attractions I wanted to visited whilst I was in Rotarua, as it was at the top of Fenton Street. Although for some it may be a bit out of the way, it’s about a half hour walk from the centre of town. The room was clean, and tidy, and the kitchen area had everything I needed. The bathroom was fine, and I appreciated the toiletries. If you are a light sleeper, you may be disturbed by the trucks that run late/early, but I imagine that goes for quite a lot of the accommodation in the same area. I would definitely suggest checking out The Redwoods Forest if you’re in the area too!
Stayed 3 nights in Oct 2023

4/10 Poor

TEJINDER SINGH

Travelled with family and small children
No body was there to welcome us . Got the keys from key box. No body was in the reception office till our stay . The toilet sink was making leakage sound all the time could not sleep. They clean the room next day but forgot to fill the supplies needed. When we checkout a person showed in reception to take the keys but he ran away before we start our car . Hopeless stay
Stayed 2 nights in Oct 2023
Response from Neeraj on Oct 8, 2023
Dear Tajinder, thank you very much for leaving a review for us. I am sad to see your review, you booked a budget property and wanted 5 star facilities. You don't even know budget properties run by single handed person or with very low staff and they have to do the other task too. And you mentioned there was no one at reception during your stay, then who close and open the reception?? I was there all the time but doing other task at property. I can't sit at reception at all the time. You can complain if your phone didn't get answered Or there was no one came at reception when you press the bell. common don't lie please because its too much to put in a fake story. You were here to enjoy Rotorua your stay not to keep an eye on me or on my staff. I hope you will understand what I am trying to stay. Once again thank you very much ! Regards Neeraj Saxena

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Tekeni

Stayed 1 night in Aug 2023

4/10 Poor

Marty

Stayed 1 night in Aug 2023

6/10 Okay

Pramen

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023

6/10 Okay

Murray

Travelled with family
Liked: Cleanliness
The fridge was well stocked,plenty of tea,coffee etc. The unit was cold and there were insufficient blankets for the double bed. The heater was used but we didn't want to leave it on all night.
Stayed 1 night in Jul 2023

8/10 Good

Steve

Liked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Aga

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall condition of the room needed upgrading. Felt very old and mouldy. Staff were friendly and helpful
Stayed 1 night in Jul 2023

8/10 Good

Max

Liked: Cleanliness
Disliked: Staff & service
Clean & dry but traffic noise
Stayed 1 night in Jul 2023

10/10 Excellent

Jordan

Stayed 3 nights in Jun 2023

8/10 Good

Graeme

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Waihui

Stayed 1 night in Jun 2023

4/10 Poor

Fi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Manager was very pleasant and helpful as the TV wasnt working and it still wasn't great after a cable change. He offered a heater. But you get what you paid for your room.
Stayed 1 night in May 2023

8/10 Good

Gordon

Travelled with group
Heater didn't work. A replacement supplied.
Stayed 1 night in May 2023

8/10 Good

June

Liked: Cleanliness, staff & service
The unit we were in needs upgrading.. The ceiling popcorn stuff, is crumbling off. Maybe also needs checking for Aspestos. The slider door and windows were Whistling with the high winds, which made the curtains move.. .The staff ? Manager was very welcoming, he tuned the tv in and also bought in a new heater as the room was very cold.. We both enjoyed a good conversation.. The linen on bed and bathroom were very clean.. Extra pillows would of been good to use, although i did have my own pillow, but hubby had to use a sofa cushion under the supplied pillow, as we both needed 2 pillows... The traffic was noisy, but that because a main arterial road into the city.. i would return if the room was tidied up.. cheers..and thank you
Stayed 1 night in May 2023

8/10 Good

Chin Fatt

Travelled with partner
Amenities very old and unkempt.
Stayed 2 nights in May 2023

4/10 Poor

Roy

Liked: Cleanliness
Disliked: Property conditions & facilities
The TV didn't work, balcony deck door in my room was broken upon my arrival, terrible water pressure for showering

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy hassle free book in, great convenient location
Stayed 1 night in Apr 2023

8/10 Good

Viki-lee

Travelled with family, Travelled with family and small children
Liked: Staff & service
Property was good for what I paid. Staff waa friendly and nice. Check in was easy. Room was very outdated and smelt musty and old. Linen was clean. Room was generally tidy. Did find old food in the cupboard and food down the couch. Not bad
Stayed 2 nights in Apr 2023

10/10 Excellent

Robyn

Stayed 1 night in Apr 2023

2/10 Terrible

Colin

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nothing
Stayed 4 nights in Apr 2023

8/10 Good

Janine

Travelled with partner
Liked: Cleanliness, staff & service
Really good for the price. Clean and tidy but just a little bit noisy.
Stayed 3 nights in Mar 2023

6/10 Okay

Vivienne

Stayed 1 night in Mar 2023