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Cleveland Thermal Motel

3.0 star property
Comfortable Rotorua motel in Koutu with free parking

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Cleveland Thermal Motel

Outdoor pool
Property grounds
Three Bedroom Apartment
Three Bedroom Apartment
Shower, hair dryer, towels
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • Hot tub
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • KitchenKitchenKitchen

Explore the area

Map
113-119 Lake Road, Rotorua, Bay of Plenty, 3010
  • Popular LocationRotorua Central Mall3 min drive
  • Popular LocationSkyline Rotorua3 min drive
  • Popular LocationPolynesian Spa3 min drive
  • AirportRotorua (ROT-Rotorua Regional)20 min drive
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Room options

View all photos for Family One Bedroom Apartment

Desk, iron/ironing board, free WiFi, bed sheets

Family One Bedroom Apartment

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
  • 420 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Family Two Bedroom Apartment

Desk, iron/ironing board, free WiFi, bed sheets

Family Two Bedroom Apartment

Highlights

Separate dining area
Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
  • 570 sq ft
  • Sleeps 8
  • 2 Queen Beds and 4 Twin Beds

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 420 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Pool View Two Bedroom Apartment

Fridge, microwave, stovetop, coffee/tea maker

Pool View Two Bedroom Apartment

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Microwave
  • 538 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Studio Apartment

Studio Apartment

Studio Apartment

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Toaster
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Apartment

Fridge, microwave, stovetop, coffee/tea maker

Two Bedroom Apartment

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Microwave
  • 538 sq ft
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Studio

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Hair dryer
Microwave
Toaster
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Deluxe Room, 1 King Bed, Balcony
Rydges Rotorua
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Hot tub
Parking included
Free WiFi
8.8 out of 10, Excellent, (1003)
The price is CA $121
CA $139 total
includes taxes & fees
May 20 - May 21
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About the area

Rotorua

Cleveland Thermal Motel is located in Koutu, a neighborhood in Rotorua. Tama-te-Kapua Meeting House and Whakarewarewa: The Living Maori Village are local landmarks, and some of the area's attractions include Skyline Rotorua and DriftKartz. Looking to enjoy an event or a game while in town? See what's going on at Ogo, or consider a night out at Matariki Hangi & Maori Cultural Performance. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Rotorua travel guideOpens in a new window
View more Motels in RotoruaOpens in a new window

What's nearby

  • Eat Street - 17 min walk
  • Rotorua Central Mall - 3 min drive
  • Skyline Rotorua - 3 min drive
  • Polynesian Spa - 3 min drive
  • Mitai Maori Village - 4 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 16 min drive

Restaurants

  • Social Club - 16 min walk
  • Gold Star Bakery - 14 min walk
  • Kfc - 12 min walk
  • Poco Tapas and Wine - 18 min walk
  • Cbk Craft Bar & Kitchen - 19 min walk

About this property

Cleveland Thermal Motel

Motel located in Koutu
You can look forward to a terrace, a garden, and a playground at Cleveland Thermal Motel. For some rest and relaxation, visit the 2 hot springs or the spa tub. In addition to dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Continental breakfast (surcharge), hot springs on site, and barbecue grills
  • Smoke-free premises, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Cleveland Thermal Motel offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • 42-inch flat-screen TVs with digital channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available for a fee: NZD 15 for adults and NZD 15 for children

Things to do

  • 2 hot springs
  • Outdoor pool
  • Playground
  • Spa tub

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • 2 hot springs
  • Hot springs open from 7:00 AM - 9:00 PM
  • Hot springs water temperature - 104 ºF

Accessibility

  • No elevator

More

  • 2 floors
  • 4 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: 3.2 percent

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
  • Late check-in fee: NZD 30 for check-in between 8:00 PM and 10:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
Hot springs access available from 7:00 AM to 9:00 PM

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Cleveland Thermal Motel Rotorua
Econo Lodge Cleveland Hotel
Econo Lodge Cleveland Hotel Rotorua
Econo Lodge Cleveland Rotorua
Cleveland Hotel Rotorua
Cleveland Motel Rotorua
Cleveland Thermal Resort Rotorua
Cleveland Thermal Rotorua
Cleveland Thermal Resort
Cleveland Thermal Motel Motel
Cleveland Thermal Motel Rotorua
Cleveland Thermal Motel Motel Rotorua

Frequently asked questions

Does Cleveland Thermal Motel have a pool?

Yes, this property has an outdoor pool. Pool access starts at 7:00 AM.

How much does it cost to stay at Cleveland Thermal Motel?

As of May 12, 2024, prices found for a 1-night stay for 2 adults at Cleveland Thermal Motel on May 13, 2024 start from CA $109.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cleveland Thermal Motel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cleveland Thermal Motel?

Self parking is free at this property.

What time is check-in at Cleveland Thermal Motel?

Check-in start time: 2 PM; Check-in end time: 8 PM. Late check-in is available from 8:00 PM– 10:00 PM for a fee of NZD 30.

What time is check-out at Cleveland Thermal Motel?

Check-out is at 10 AM.

Where is Cleveland Thermal Motel located?

Located in Koutu, this motel is within a 10-minute walk of Kuirau Park, Tribal Lights Cultural Theatre, and Rotorua Hospital. DriftKartz and St. Faith's Anglican Church are also within 15 minutes.

Cleveland Thermal Motel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 194 out of 383 reviews" "
Rating 8 - Good. 136 out of 383 reviews" "
Rating 6 - Okay. 36 out of 383 reviews" "
Rating 4 - Poor. 12 out of 383 reviews" "
Rating 2 - Terrible. 5 out of 383 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jerzy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is an older property with basic rooms and clean facilities. The bed was very comfortable and the mineral pool was great.
Stayed 1 night in May 2024

10/10 Excellent

Riley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated swimming pool and the hot mineral bathhouse!
Stayed 4 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I really enjoyed our stay at The Cleveland. We were greeted with chocolate and an upgrade which made our day. Accommodation was clean and comfortable and it was great to have the pool for an end-of-day swim. The staff were extremely friendly and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Greg

Travelled with family
Liked: Staff & service
Very comfortable bed. The room is dated except for the bed.
Stayed 1 night in Feb 2024

8/10 Good

Marcus, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room had a slight odour and the thermal pool had stuff that stirred up with movement that shortened my time there. Otherwise, the bed was comfortable and the kitchen and bathroom were clean and functional.
Stayed 1 night in Feb 2024

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come stay here highly recommend to all
Thank you so good there recommendations for any family to stay rates need adjustment for returning families but loved the experience at cleavland hotel rotorua
Stayed 3 nights in Dec 2023

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rotorua
For what we paid I expected way better from this motel. For almost $600 NZD per night I at least expected it to be clean. The shower, appliances and walls were filthy. Extremely disappointed. The best thing about this motel was the location for our activities while in Rotorua.
Stayed 3 nights in Jan 2024

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Vern

Liked: Cleanliness, staff & service, property conditions & facilities
Ground floor, parking close to the unit, easy booking, comfortable bed, good mixer tap in shower which had plenty of pressure. Easy check in and out. Thank you
Stayed 1 night in Dec 2023

6/10 Okay

Krystyna

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Place needs renovation, carpet was stained. Bed was clean and comfortable. Receptionist very helpful.
Stayed 3 nights in Nov 2023