Outdoor pool

Reviews of Best Western Plus Roswell / Alpharetta

2.5 out of 5
Best Western Plus Roswell / Alpharetta
907 Holcomb Bridge Road, Roswell, GA

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 913 reviews" "
Rating 8 - Good. 281 out of 913 reviews" "
Rating 6 - Okay. 112 out of 913 reviews" "
Rating 4 - Poor. 42 out of 913 reviews" "
Rating 2 - Terrible. 57 out of 913 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Laura Itzanami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice places
Stayed 1 night in Mar 2024

10/10 Excellent

Laura Itzanami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and good services
Stayed 1 night in Mar 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Feb 2024

6/10 Okay

Tisha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel was clean and in a convenient location. However, the amenities were not accurate. Pool was dirty and the “gym” had mostly broken equipment. Our room also had coffee that expired over 2 years ago. When we asked for a replacement we were told that all of their stock was the same expiration date. This put me off of trying the morning breakfast. I would not stay again.

10/10 Excellent

daniel

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, staff, breakfast, would stay again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great about our stay. Maybe the prices could be a little cheaper.
Stayed 1 night in Feb 2024

10/10 Excellent

Perry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean room
Stayed 1 night in Feb 2024

6/10 Okay

Nancy

Stayed 1 night in Feb 2024

10/10 Excellent

Gibson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Muyiwa

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking, nice staff, and great location. Although no microwave in the room to warm kids food
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Courteous and helpful staff
Stayed 1 night in Jan 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and close to everything
Stayed 3 nights in Jan 2024

10/10 Excellent

Michael

Stayed 1 night in Jan 2024

2/10 Terrible

Kayla

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Nicole on Jan 12, 2024
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

6/10 Okay

Francisca

Business traveller
The room looks old, the bed is too hard to sleep with the mattress and the pillows were too small.
Stayed 2 nights in Jan 2024

2/10 Terrible

LENY'S CLEANING SERVICES

Stayed 1 night in Dec 2023
Response from Bianca on Jan 25, 2024
Thank you for your review regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

10/10 Excellent

JAMIR

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2023

10/10 Excellent

Gibson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Sam

Stayed 1 night in Dec 2023

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Teruji, Roswell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Susana, Whittier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Y
Stayed 1 night in Nov 2023

8/10 Good

Katie

Business traveller
Liked: Staff & service
The common areas need updating. Just the furniture seems worn out. Overall, the hotel looks like it’s an old hotel. But there were no major issues.
Stayed 3 nights in Oct 2023

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the convenience of the water fountain and that it was designed to fill water bottles. It was a little creepy to have Old Van Style RV parked near fence. We stayed 7 days and the room was not made up every day. That is okay. Just better to have fresh towels or extra towels. Overall, I am likely to book again.
Stayed 7 nights in Oct 2023

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is pretty clean and the breakfast is okay. The staff is very attentive to the breakfast area and keeps it clean and stocked. There are a few restaurants within walking distance to the hotel. Would recommend this hotel.

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roswell
The Hotel was clean, had a comfortable bed and provided breakfast. The staff was very friendly and helpful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quietness
Stayed 3 nights in Oct 2023

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Bobbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Stay was great no issues.
Stayed 2 nights in Oct 2023

10/10 Excellent

Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 1 night in Oct 2023

8/10 Good

Andy

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Thomas

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent management
Stayed 1 night in Oct 2023

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean and simple
Nice, clean and simple. I recommended it in terms of value.
Stayed 2 nights in Sep 2023

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sparkling clean, incredibly comfortable
Stayed 1 night in Sep 2023

8/10 Good

Jamie S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Jack

Stayed 1 night in Sep 2023

8/10 Good

Abby

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a 50 dollar deposit at the property I was not made aware of until I arrived.
Stayed 1 night in Sep 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Jason

Travelled with family
Disliked: Property conditions & facilities
Meh!
Not the worst place I've ever stayed but in desperate need of an update. I'd say it's about 10 years past due for a serious remodel. I paid a cheap price so I got what I paid for.
Stayed 2 nights in Sep 2023

8/10 Good

Brian

Liked: Cleanliness, staff & service
Nice staff, great bed.
Stayed 4 nights in Sep 2023

10/10 Excellent

Camilla

Stayed 2 nights in Sep 2023

8/10 Good

Rafie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2023

10/10 Excellent

Edgar Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean and very comfy
Stayed 1 night in Aug 2023

10/10 Excellent

D.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2023

8/10 Good

William Paul

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Something not solid about the flooring in the room. It felt like it was not firmly attached to what was under it.
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jason
Motel was clean ,the staff were very friendly and breakfast was good
Stayed 3 nights in Jul 2023

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 3 nights in Jul 2023

10/10 Excellent

Tina, Hinesville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, clean room
Stayed 1 night in Jul 2023