Aerial view

Reviews of Valadier Hotel

4 out of 5
Valadier Hotel
Via Della Fontanella 15, Rome, RM

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1002 reviews" "
Rating 8 - Good. 359 out of 1002 reviews" "
Rating 6 - Okay. 137 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 34 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kyle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful and extremely clean hotel. Wonderful breakfast with lots of cheeses, sweets, crescents and eggs plus coffee and cappuccino. Staff Vincent was especially helpful at getting us breakfast when we had to leave before regular breakfast hours. People cleaning throughout the day. Porters helping with your luggage. Almost everyone spoke English. It was a great experience and a great location.
Stayed 4 nights in Mar 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Charles

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A delightful property in every way - Beats the 'luxury' properties hands down. Great view form the roof top bar too. Don't miss a meal at Brillo
Stayed 3 nights in Feb 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property stylish marble everywhere, good choices for food and drink and in a nice location. Best of all though, such lovely helpful staff.
Stayed 1 night in Jan 2024

10/10 Excellent

Massimo

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

Willy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect as usual, superb dinner and view, peculiar furniture
Stayed 1 night in Dec 2023

4/10 Poor

Zita, Astoria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the hotel is great. It's walkable to a lot of attractions. The reason i gave 3 starts is the room itself. The AC was dispabled (aparently there is a rule in Rome after a certain date the ac unites have to be disabled. At least thats what i was told by the front desk staff. The room i didnt have windows and was very dark. The temperature is the room was 26C (79F) and it would not cool down. The staff brought us a fan, but even tht wouldnt help. I wish i knew that the hotel had windowless rooms on the 1st floor i would have never booked it. It was soo uncomfortable it was imposible to be in the room. To be honest, i think that floor is fire hazard as you have to walk through 2 doors to get out and there is no window to open.

10/10 Excellent

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente. Solo debe de mejor los colchones
Stayed 1 night in Nov 2023

8/10 Good

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel. Rooms are sized adequately. Dark decor and many steps and winding corridors. Good included breakfast. Staff very attentive and helpful.
Stayed 2 nights in Nov 2023

10/10 Excellent

ZENNY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service awesome room clean daily service provided clean towels daily the door security DouDou was very helpful and made our stay safe while we smoke our cigar late night by the Brillo Restaurant also the food at Brillo is delicious the restaurant staff super nice breakfast the best Kristina one of the hostess was very nice professional and provided great service all of the staff are very helpful, profesional they made us feel welcome this is our second time staying at this hotel and will stay at this hotel next time we visit Rome.
Stayed 9 nights in Oct 2023

10/10 Excellent

Willy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great as always. HI-RES outstanding
Stayed 2 nights in Nov 2023

10/10 Excellent

Meshal, Bear

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some room modern and some classics
Stayed 3 nights in Oct 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and rooftop restaurant were great
Stayed 1 night in Sep 2023

2/10 Terrible

Dona Beth

Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel.
Stayed 1 night in Sep 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat Visitor - always recommend.
Have stayed here multiple times and keep coming back. The location is great, the staff very friendly, the rooms always clean and the rooftop is perfect! Always enjoy the Hotel Valadier and my time in Rome.
Stayed 4 nights in Sep 2023

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent facility!
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

10/10 Excellent

Deandra

Stayed 1 night in Aug 2023

8/10 Good

Dubis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We liked it! It was perfect for our vacation. it is close to everything in Rome. The stuff was very friendly and helpful. I really recommend it. We did not have any issues.
Stayed 3 nights in Aug 2023

10/10 Excellent

David Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Lovely rooms. Lovely Breakfast and dinning area. Excellent staff, made to feel very welcome. Excellent value. Will definitely be returning.
Stayed 7 nights in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great central location, friendly staff.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jennifer, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel in Roma! Staff was friendly and helpful. Hotel was very nice with a great rooftop breakfast and wonderful service and amenities throughout.
Stayed 3 nights in Jul 2023

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. The breakfast was excellent. Staff very nice and helpful. Always stay there when I’m in Rome.
Stayed 2 nights in Jul 2023

4/10 Poor

david

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I stayed n this hotel many times over the last 7/8 years. It was great at the beginning when they were trying to go the extra step and when the price was reasonable. Over the last 2 years the price has doubled and it is not anymore best value for money. At current prices there are better options: rooms are super tiny here; air con is partial (no air con in lift, stairs and many of the common areas, which in summer in Rome with 40 degrees is a must!; they added new rooms in adjacent buildings which need a sat nav to find (always at the same inflated prices. Unfortunately I will not stay there again.
Stayed 3 nights in Jul 2023
Response from Jaudine on Jul 29, 2023
Dear David,unfortunately I cannot discover your surname and check your reservation to verify whether something actually went wrong during your stay. I am very sorry to read your review, especially since you have been our guest for many years.Regarding the prices, I am not that sure you can find better ones in the heart of Rome with the same kind if services. I would not compare b&bs with 4 * hotels, if this was to be your comparison.Hotel rates have inflated, I agree, just as the prices of everything, at least in Italy, due to the post pandemic crisis.I am sure you will have had the chance to notice also this during your stay.Luckily we are almost always fully booked and have had the chance to expand our hotel, adding dependances, tht are exactly in the same building. The only difference is that you have to take a second lift to reach them even if of th other hand, you have the advantage to have a double entrance, one of which is directly on via del Corso.The issue you mention instead regarding the A/C in the common areas of the hotel is due, I suppose, to the fact that on every floor there are service doors which together with the main entrance, allow ht heat to come in.You might have also experimented an unexpected and severe heat wave during your stay in Rome, so strong to be shared on the international news.I would be very sorry to not welcome you again in the future and would be delighted to make you change your mind once again, doing my best for this purpose.However, if you want to experience a change, I cannot stop you of course.Meanwhile I wish you all the best and hope to welcome you despite this review.Kind regards.Jaudine CipollaFront Office Manager

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful quaint hotel nestled in the streets behind the Piazza del Popolo. Everyone was friendly and helpful and the food was outstanding!

4/10 Poor

Lina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
No coffee in the rooms the lights in the rooms 😞the tv not easy to handle
Stayed 2 nights in Jul 2023

10/10 Excellent

Casper

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great hotel at fair price
Stayed 1 night in Jul 2023

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
It was interesting from the beginning with a unique route to our room, which was spectacular, water was always hot, food was incredible, breakfast was wonderful and they had just amazing taste in decoration. Loved our stay here.
Stayed 3 nights in Jun 2023

10/10 Excellent

michael, Raanana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in ever
Stayed 4 nights in Jun 2023

10/10 Excellent

Willy

Stayed 1 night in Jun 2023

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Rodney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was kind of small no window. Air conditioning was not very good was rather hot. Lobby of hotel and rooftop restaurant. Very nice.
Stayed 9 nights in May 2023

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The dining facilities and breakfast options were excellent. The roof top location was superb. I didnt like my room location which ended up beong remote from the other rooms and i did not know or see any fire safety evac plan.
Stayed 6 nights in May 2023

8/10 Good

Deryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful deluxe room.
Stayed 2 nights in May 2023

2/10 Terrible

Vinisha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience
It was the worst stay in our life, to reach the room we needed google maps, we have to change 2 elevators and 3 different steps to reach our hotel. Room was very small and the staff when we checked in was very bad, the other day staff was good
Stayed 2 nights in Apr 2023
Response from Front Office Manager on May 3, 2023
Dear Mrs Bahirwani,I am actually very sorry to read this review, in which you define a two nights' stay in a 4* hotel in the centre of Rome, as the worst experience of your life.Before answering, I went through your reservation and asked my collegues who attended you, detailed information regarding your stay in order to find out if something went wrong and eventually in which kind of way.It turns out you checked it during the night and received one of our newest rooms with a sunny view on a quiet street that leads from Via de Babuino, commonly very appreciated by our guests.Since it's one of our latest built rooms, it's not vertically located above the Reception, reason for which a bellboy or a member of the Front Office staff, always personally accompanies guests to their room upon arrival, just as occured in your case.However, since we understand different perceptions may exist, we always try to accomplish with our guest's requests, when possible of course.In your case, our hotel was fully booked on the day of you arrival. For this reason, on the next morning, you were immediately contacted by the Reception, who proposed a change of room in any moment of the day, moreover to a superior category, in order to over satisfy your needs.This option was not taken into consideration for some unknown reason, leaving us unfortunately no further chance to fullfill your request during your stay.Taking care of our customers is our main priority, especially in case of particular situations even if unluckily, it seems our prompt resolution was not enough and not appreciated from your site.I hope you may understand our point of view and realize that this review is actually overloaded and could have been avoided.Kind regards

10/10 Excellent

Angelica

Travelled with family, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I love it!!!!!! Very central, clean,, great service. Definitely I will come back. Amazing breakfast.
Stayed 3 nights in Apr 2023

10/10 Excellent

Cesar Victor

Stayed 6 nights in Feb 2023

10/10 Excellent

Stephen

Stayed 1 night in Oct 2022

10/10 Excellent

Carolyn

Travelled with family
Liked: Staff & service, property conditions & facilities
Nice rooms. It is located in a quiet area near shopping
Stayed 3 nights in Nov 2022

8/10 Good

ana alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a convenient location.
Stayed 4 nights in Oct 2022

6/10 Okay

Maureen

Stayed 1 night in Sep 2022

6/10 Okay

Juan

Business traveller
Stayed 5 nights in Sep 2022

10/10 Excellent

Denise, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adorable hotel in great location. Loved it.
Stayed 5 nights in Sep 2022

6/10 Okay

Dan, Beverly Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location , amazing staff, but the room was incredibly small and one electricity plug in the room
Stayed 3 nights in Sep 2022

8/10 Good

Veronica, Laguna Niguel

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location and staff great but rooms are small
Stayed 2 nights in Sep 2022

6/10 Okay

Angela Maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staf is always helpful, kind and trying to find a solution.The ground level rooms(101) can be very noisy and very dark because not window. The de decoration and cleanes is perfect. The 4th floor rooms are really beautiful and very light. Breakfast time can take long time because is not buffet so go with not hurry.
Stayed 3 nights in Aug 2022

10/10 Excellent

Humberto, CHICAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great hotel and orbitz upgrade, thanks
Stayed 1 night in Aug 2022