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Reviews of The First Roma Arte

5 out of 5
The First Roma Arte
Via del Vantaggio 14, Rome, RM

Reviews

9.4

Exceptional

Rating 10 - Excellent. 336 out of 440 reviews" "
Rating 8 - Good. 76 out of 440 reviews" "
Rating 6 - Okay. 17 out of 440 reviews" "
Rating 4 - Poor. 9 out of 440 reviews" "
Rating 2 - Terrible. 2 out of 440 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chantrell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in Oct 2023
Response from Meriem Faouzi - FOM on Nov 2, 2023
Thank you very much :)

10/10 Excellent

FEDERICO, Key Biscayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Meriem Faouzi - FOM on Nov 2, 2023
Thank you very much :)

4/10 Poor

JASON

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not 5 star. Property is not well maintained. Avoid , there are much better elsewhere at same price or less.
Stayed 1 night in Jul 2023
Response from Meriem Faouzi - FOM on Jul 18, 2023
Dear Mr. Jason, thank you for sharing your feedback.We took a note about your remarks and we are sorry to know that you did not enjoy in full your experience with us.We work daily very hard for guest satisfaction and we hope we will have the chance ho host you in the future if not at ARTE in one of our newest sister hotel "DOLCE" or "MUSICA"

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff. The room was beautiful and spacious. Very good location.
Response from Meriem Faouzi - FOM on Jan 12, 2023
Thank you very much for for lovely feedback. We are pleased to know you enjoyed the location, the spacious rooms and the excellent service offred form our staff.

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent services. Very friendly staff ready to help you and make your stay as pleasant as you would imagine. Highly recommended.
Stayed 5 nights in Oct 2022
Response from Meriem Faouzi - Front Office Manager on Oct 30, 2022
Dear guest, Thank you very much for your lovely feedback about your last stay at The First roma ARTE. We look forward to welcoming you soon in the eternal city.

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect !
Stayed 2 nights in Sep 2022
Response from Meriem Faouzi - Front Office Manager on Oct 5, 2022
Thank you very much for you lovely feedback

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, friendly and helpful staff
Stayed 5 nights in Aug 2022
Response from Meriem Faouzi - Front Office Manager on Aug 28, 2022
Thank you very much for yur lovely feedback. We are looking forward to having the pleasure to welcome you back very soon for your next Roman getaway!

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, within walking distance of everything. Staff is very friendly and helpful. Rooms are modern and clean. Would definitely stay here again.
Stayed 1 night in Aug 2022
Response from Meriem Faouzi - Front Office Manager on Aug 16, 2022
Thank you very much for your lovely feedback. We are happy that you enjoyed the stay at The First Roma ARTE and looking forward to welcominh you again for an unforgettable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If u want to say in the Heart of Rome- this is it!
Excellent suite and service, very attentive and helpful! Perfect superb location right in the middle of everything and everything, highly recommended !
Stayed 2 nights in Aug 2022
Response from Meriem Faouzi - Front Office Manager on Aug 16, 2022
Thank you very much for your beautiful review. Honored to know that enjoyed the stay, the excellent service and the perfect location of The First Roma ARTE. Looking forward to welcoming you very soon again in the ternal city. Warm regards,

10/10 Excellent

Gevork

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jun 2022
Response from Meriem Faouzi - Front Office Manager on Jun 13, 2022
Grazie mille :)

10/10 Excellent

Saud, Pocasset

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect, close to everything, amazing
Stayed 7 nights in Apr 2022
Response from Meriem Faouzi FOM on May 28, 2022
Thank you very much :)

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a two room suite that was perfect for 8 days in Rome. Big walk-in closet and king bed in the bedroom and large well equipped bathroom off the sitting room. Both rooms with large flat screens. Close to everything in historic Rome.
Stayed 8 nights in Mar 2022
Response from Meriem Faouzi - Front Office Manager on Apr 1, 2022
Dear Guest, thank you very much for you kind feedback. We are happy that you enjoyed the central location of the property, ideal for all travelers, close to all monuments and shopping streets , and the comforts of course of your suites. Lokking forward o welcoming you soon for other memorable stay! Arrivederci,

10/10 Excellent

Sarah

Stayed 2 nights in Mar 2022

10/10 Excellent

Yunier

Stayed 6 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly personnel. They are really willing to help and do their best. There is strange system with A/C and heating. Now it is only for heating and it's not possible to regulate the temperature. We slept with the opened window but it was still too hot. Location is nice, we walked everywhere we wanted.
Stayed 3 nights in Nov 2021
Response from Meriem Fauozi - FOM on Jan 20, 2022
Dear Guest, Thank you very much for charing your feedback about your last stay at The First Roma ARTE. Pleased to know wthat you enjoyed the location and the excellent service offred from out team. In the meantime, we feel very sorry about the room temperature.. Being winter season, our centralized heating system was on as normal, but this November for 2 days we had very strange and very hot weather during the day and cold during the evening. We look to welcoming you soon in the eternal city :) Warm regards

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Adjacent room under construction on the first floor and street very noisy in the morning even though being a small side street. Definitely not a five store property as tired out.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021
Response from Meriem Faouzi - FOM on May 4, 2021
Thank you very much for you rating!

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience, staff was great.
Stayed 1 night in Apr 2021
Response from Meriem Fauozi - FOM on Apr 10, 2021
Than you very much for your lovely feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020
Response from Meriem Faouzi FOM on Mar 3, 2020
Thank you very much for your high rating!

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in perfect location and the staff is amazing to all your needs. It really feels like you are in your own luxurious apartment living in the heart of Rome! Loved my stat and will come back again!
Stayed 3 nights in Nov 2019
Response from Meriem Faouzi - Front Office Manager on Dec 26, 2019
Thank you very much for your lovely feedback. That's what we love to hear from our guest. Waiting for you for your next roman getway :)

10/10 Excellent

Lisa, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in amazing area. Rooms very large and all different. Stayed there 2 separate times and had 2 totally dif rooms. Each amazing. Will def stay again.
Stayed 4 nights in Jul 2018
Response from Meriem Faouzi - Front Office Manager on Oct 5, 2019
Thank you very much for your kind feedback. We are happy that you enjoyed the location and the design of our rooms. We look forward to welcoming you very soon at The First Roma ARTE. Best regards,

10/10 Excellent

Aramon, Houston

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing!! Very accommodating, super helpful.
Stayed 2 nights in Aug 2019
Response from Meriem Faouzi - Front Office Manger on Sep 30, 2019
Thank you very much for your lovely feedback. Waiting for your next roman getaway!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff, location and rooftop bar and dining. But really the staff - equal of any 4 Seasons or St. Regis - made the whole difference.
Stayed 3 nights in Aug 2019
Response from Meriem Faouzi - Front Office Manager on Aug 30, 2019
Dear Guest, Our aim is to ensure that our Guests enjoy The First’s unique and refined level of hospitality and we are glad to learn that we were able to deliver this to you. Thank you again for your lovely feedback!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing. When we checked in, everyone was so nice. They gave us a sightseeing game plan for our three days in Rome with recommendations for gelato and pizza places. They also made dinner reservations for us at a couple of fantastic restaurants. The room was terrific, spacious, comfortable, and nicely decorated. My only minor issue was a little noise at night from the restaurant below. I would ask for a higher room next time. The hotel location was great, walking distance to the sights and shopping, but located on a small quiet street. I would stay here next time in Rome.
Stayed 3 nights in Jul 2019
Response from Meriem Faouzi - Front Office Manager on Aug 30, 2019
Thank you very much for your kind feedback. We are happy that you enjoyed the stay at The First Roma ARTE. Next time and upon our availability we will give you a room in a high floor. Thank you again for your positive feedback and looking forward to elcoming you very soon !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Meriem Faouzi - Front Offcie Manager on Sep 30, 2019
Thank you for your kind rating!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Meriem Faouzi on Aug 9, 2019
Thank you for you high rating. Lookinf forward to welcoming you for an other memorable stay!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel in the Heart of Rome. Clean and friendly service..... would go back and stay again
Stayed 3 nights in Jul 2019
Response from Meriem Faouzi - Front Office Mnager on Aug 8, 2019
Dear Guest, thank you very much for you kind feedback. Looking forward to your next stay!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. They went over and beyond to make our trip peaceful and easy. We couldn’t have somebody it without there help. The location is perfect! Walking distance to most areas. I love it ! Would stay here again !
Stayed 2 nights in Jun 2019
Response from Meriem Faouzi - Front Office Manager on Aug 8, 2019
Dear Guest, We are happy you enjoyed the location and the service offered by our passioante staff. Waiting for your next trip! Warm regards,

10/10 Excellent

SHoyt, Minneapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a jewel. Beautifully restored, great staff, attention to detail. The sister hotel on del Corso is beautiful too.
Stayed 6 nights in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, amenities
Property including the lobby had a very musty and unpleasant smell. We had mixed experiences with recommendations from the staff.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property in an amazing location walkable to everything. Staff was great, amenities and services were also great. Would highly recommend
Stayed 5 nights in May 2019
Response from Meriem Faouzi on Jun 6, 2019
Thank you very much for your lovely feedback. We are happy to know that you enjoyed the central location and the excellent service. Waiting for you next trip at The First Roma ARTE. Warmest regards,

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!! Very friendly and attentive staff... already planning to go back!
Stayed 2 nights in Apr 2019
Response from Meriem Faouzi on May 16, 2019
That's what we love to hear from our guest. Thank you very much for your feedback and waiting for your next visiti to the eternal city. Warm regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

6/10 Okay

Jose R

Liked: Cleanliness, staff & service
Great Location and Staff, but not 5 Star
This is a boutique hotel near the Piazza del Popolo. The junior suite was spacious, with a comfortable bed and a bath with a very nice shower. The staff was excellent and was very attentive. They made excellent recommendations and reservations for dinner. There were two issues I had with the hotel: 1) was the air conditioning and 2) noise at night. The cooling/heating system was an all or nothing option. Rome was unseasonably warm. When I arrived the heating system was on and the room was 25c or 77 degrees. Because the air was not on, the only way to cool the Rome was to open the window. At night the window could not remain open because of the noise from a service courtyard. After 2 days, I complained that this system was unacceptable and they turned on the air conditioning, which also helped with the noise issue. Unfortunately my last night they again turned on the heating system. To me in a 5 star hotel it’s fundamental that you ought to be able to control the temperature in your own room. Not being able to, is not an option.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Roma Hotel, Amazing staff
The best hotel in Roma, you will not find better. Amazing staff, a lot of attention to small details. Anytime we are in Roma, this will always be our place. Close to everything
Stayed 5 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World Class. Will come again. Staff was amazing and made our holiday a perfect one.
Stayed 3 nights in Nov 2018

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Expensive, but room is worth the price.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2018

10/10 Excellent

Joel

This hotel is just wonderful!!!! The Arte suite feels like your own beautiful apartment in the middle of everything!!!
Stayed 1 night in Nov 2018

10/10 Excellent

Clive, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position-great for shops and taxis. Great staff
Stayed 7 nights in Oct 2018

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel to stay at in rome , very classy and very helpfull staff
Stayed 1 night in Oct 2018

8/10 Good

alexei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great location. Quiet street/alley but right in the best location. Walkable to Dosnish Steps, Vatican and Colloseum. Service is fantastic. Rooftop restaurant is incredible views. Highly recommend.
Stayed 3 nights in Oct 2018

10/10 Excellent

Lance, Biston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Nice location close to all the things you want to see.
Stayed 2 nights in Oct 2018

10/10 Excellent

Peter, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2018

10/10 Excellent

Nid, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful location and great room. Staff extremely helpful and friendly. Concierge was great with dinner reservations. In room coffee and snacks were appreciated. Breakfast and bar are great. Only issue was the roof deck was closed and we were not informed of this prior to arrival despite booking a dinner on the roof. Overall I would strongly recommend this hotel as an excellent choice in Rome.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great location! The art was amazing and the room was well designed but still cozy.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Everything was great! Very well located, spacious room and friendly staff! Best hotel in Roma!
Stayed 3 nights in Sep 2018