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Reviews of Residenza Paolo VI

Residenza Paolo VI
Via Paolo VI, 29, Rome, RM

Reviews

9.0

Wonderful

Rating 10 - Excellent. 274 out of 428 reviews" "
Rating 8 - Good. 114 out of 428 reviews" "
Rating 6 - Okay. 21 out of 428 reviews" "
Rating 4 - Poor. 12 out of 428 reviews" "
Rating 2 - Terrible. 7 out of 428 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jane F.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location, location, location!! Great staff and facilities. Small and comfortable.
Stayed 2 nights in Feb 2024
Response from Marina on Mar 9, 2024
Dear Jane,thank you for your very positive comments. We hope you will be our guest again in the future.The Front Desk

4/10 Poor

BLANCA, Grand Junction

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are so small. They have to upload real fotos.

4/10 Poor

LISA, McLean

Stayed 2 nights in Dec 2023

2/10 Terrible

Lokesh

Travelled with family
Disliked: Amenities, property conditions & facilities
Two nights the toilet did not work properly would like management team to compensate for this inconvenience: why I am paying when the toilet does not function properly?
Stayed 2 nights in Nov 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's only across the street from the St. Peters square. I forgot my plug adapter, and they loaned me one, so I could keep all my devices charged during my stay. In the evening, I was able to sit on the Residenza's terrace and just enjoy the view over tea. It felt magical. Only drawback was sirens when emergency vehicles wisked by outside.
Stayed 2 nights in Nov 2023

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was awesome! Malinia, was very nice and really helpful.
Stayed 1 night in Oct 2023
Response from front desk on Nov 10, 2023
Dear Ms Caruso,thank you for your kind words.We hope you will be our guest again in the future.Best regards,the Front Desk

10/10 Excellent

Patricia, Burleson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So very close to Vatican
Stayed 2 nights in Oct 2023

10/10 Excellent

Doris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very close to everything
Stayed 2 nights in Oct 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Roof top bar and dining
Stayed 2 nights in Sep 2023

10/10 Excellent

Gabriel, Salinas

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Oct 2023
Response from Marina on Nov 10, 2023
Dear Mr Avila,we are glad you enjoyed your stay in Rome and at the Residenza Paolo VI.We hope you will be our guest again in the future.Kind regards,the Front Desk

10/10 Excellent

donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff went out of their way to make myself and my 91 yo mother happy
Stayed 3 nights in Oct 2023

10/10 Excellent

donna

Stayed 1 night in Sep 2023

6/10 Okay

william

Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic room, friendly and responsive staff, located right across from the Vatican. No noise. Beautiful terrace restaurant with great food and views for dinner. Complimentary breakfast had a wide range of options.
Stayed 2 nights in Sep 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location inside Vatican City
Stayed 3 nights in Aug 2023

10/10 Excellent

Sefilina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel
Stayed 2 nights in Aug 2023

8/10 Good

Pete

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the terrace at night is great. Room was pretty small but the location and staff made it a great stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Tracie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and service
Stayed 1 night in Jul 2023

10/10 Excellent

Edwin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff is courteous and helpful especially the restaurant and breakfast and also the front desk and the bell boy
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

10/10 Excellent

Shivkumar, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location.
Stayed 5 nights in Jun 2023

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Passable accommodations, but a terrible value
This hotel’s location is incredible, but that’s where the positive attributes end. If I’m paying USD$600 per night, I expect a luxury hotel with good service. Here, the WiFi cut out and was not fixed for more than a day, the beds are uncomfortable, the air conditioning is weak, the concierge is minimally helpful at best, there was no way to borrow wine glasses from the bar, and the restaurant/terrace served what turned out to be the worst food we ate over the course of our 10 days trip. I would have been a happy customer had the rooms here costed half as much or less, but for the price point this hotel was a severe disappointment.
Stayed 2 nights in Jun 2023

10/10 Excellent

Ruairi

Liked: Cleanliness, staff & service, amenities
Giulia is simply an amazing member of staff - so helpful and friendly. So lucky to have her help. All the staff there are really excellent. Property is due to be painted for sure but overall just excellent.
Stayed 4 nights in May 2023

4/10 Poor

Shari

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property was in a great location. Staff were nice but the rooms were horrible. No AC/No Wifi except in lobby/No hot showers. The rooms extremely dated and bland. It has so much potential but it is really tired looking. The worst thing about the rooms is the smell. Extremely stuffy and smells like an old drinking hall mixed with urine. We actually had to go and buy air freshener for our room, it was that bad. Also no views out of hotel room unless your about 6”6 as windows are super high. The hotel terrace though is stunning.
Stayed 1 night in May 2023

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right next to the Vatican
Stayed 1 night in May 2023

10/10 Excellent

Sarah

Stayed 2 nights in Jan 2023
Response from Valentina on Mar 9, 2023
Dear Ms Sarah,thank you fo your good review.With best regardsResidenza San Paolo VI

10/10 Excellent

Pamela T.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel literally a stone's throw from St. Peter's Square. The staff were lovely, kind and helpful. We had a unique stay and will certainly return!
Stayed 5 nights in Jan 2023
Response from Valentina on Mar 9, 2023
Dear Ms Pamela,we hope to see you again as soon as possible.With best regardsResidenza San Paolo VI

10/10 Excellent

Robert, Naples

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next to the Vatican, literally 400 yds from St Peters Basilica. Excellent breakfast, very good room. Best of all is the location, next to the Vatican
Stayed 2 nights in Nov 2022

10/10 Excellent

ALMA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if looking to visit the Vatican. Staff was nice and helpful in getting us a taxi to the port. Breakfast in the morning was great!
Stayed 4 nights in Oct 2022

10/10 Excellent

Lyndon

Stayed 1 night in Sep 2022

4/10 Poor

Aram

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel reminded me of hotels I would stay with my grandma 30 years ago. It was super old looking, with bad pillows and uncomfortable mattress. It also looked very very ugly.
Stayed 1 night in Sep 2022

10/10 Excellent

ENRICO DE LA, Edison

Travelled with family
Liked: Cleanliness, staff & service
It’s 3 minutes to St. Peter’s basilica and I was able to go to mass almost everyday
Stayed 6 nights in Sep 2022

8/10 Good

Elizabeth, Kirkland

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location across from St Peter's is awe-inviting. The staff and room were great. Only two picky issues: 1) The breakfast was a disappointment. Nowhere near what we enjoyed in a much less expensive hotel in Florence. 2) The lights were out in our hallway for 2 days. Not sure what the issue was, but a bit dangerous.
Stayed 3 nights in Sep 2022

10/10 Excellent

Dov, Branford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Gregory

Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2022

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great service, cleanliness and best location!
Stayed 5 nights in Jul 2022

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place and Service Super Clean
Stayed 1 night in Jul 2022

10/10 Excellent

Sumant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location, next to St. Peter’s Basilica.
Stayed 3 nights in Jul 2022

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The proximity to the Vatican is incredible. The staff is super helpful. The room is nice!
Stayed 3 nights in Jul 2022

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2022

10/10 Excellent

John, north hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow. Property location and view on the 4 floor resaturant area was amazing. Staff are amazing. Very helpful. Our Room and toilet are very clean. Buffet are always good stayed 2days here. Definitely will book here again. Will brings friends and family. Best place for me to stay very convenient for us.
Stayed 2 nights in Jun 2022

6/10 Okay

james

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Jun 2022

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basilica view
Fantastic location very pleasant staff and a lovely terrace to have a drink on
Stayed 3 nights in Jun 2022

2/10 Terrible

Denise

Disliked: Staff & service
Stay away from this hotel!
Be warned that there is NO parking available (even though it says on hotels.com that they have a parking garage on-site). Be warned that although the hotel may be available by phone 24/7, they will NOT answer despite calling repeatedly for 3 hours straight. Also be warned that due to the location of this hotel, you may not get access to it AT ALL if there is something going on at the Vatican. I was not able to even check in and had to go somewhere else.
Stayed 2 nights in May 2022

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was amazing, the view from the roof top bar was the best part. Staff was friendly, spoke English as I am not bi-lingual that was great. We were close to everything we wanted to walk to and could catch the "on-off" bus not too far from the hotel. Take some snacks or drinks to put in your room. Store below the hotel is great for gifts.
Stayed 2 nights in May 2022

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need more variety in the breakfast time and stuff we just went once to get breakfast but there was only one employee for all tables you need to work on that.
Stayed 2 nights in May 2022

4/10 Poor

Patricia

Travelled with group
Disliked: Property conditions & facilities, room comfort
Rome visit.
I was super disappointed in this stay. You had to buzz yourself into the elevator and the help was VERY slow in responding. Even other guests were unhappy with this feature. Our room was a joke! So small. See picture. The front desk help gave wrong information about time for breakfast. The wait staff in the restaurant was SUPER!! We wanted to change a large Euro bill into some smaller ones to go shopping and this was not available. Very helpful in getting us transfers from airport to hotel and hotel to cruise line.
This is the living area.
Stayed 2 nights in May 2022

10/10 Excellent

Sherif

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great and well maintained. The location is good, next to st. Peter square. The staff is cheerful and helpful.
Stayed 4 nights in Apr 2022