Lobby lounge

Reviews of Palazzo Ripetta

5 out of 5
Palazzo Ripetta
Via di Ripetta, 231, Rome, RM

Reviews

10

Exceptional

Rating 10 - Excellent. 19 out of 21 reviews" "
Rating 8 - Good. 2 out of 21 reviews" "
Rating 6 - Okay. 0 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Makie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Inna, Guest Experience Department on Jan 4, 2024
Dear Makie Yahagi,we apprciate your 5 star evaluation following your recent stay at Palazzo Ripetta!We hope to welcome you back again and to deliver you more extraordinary italian experiences.Warm regards,

10/10 Excellent

helle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, luxurious Rome hotel
Lovely hotel and staff. Perfect location as well.
Stayed 3 nights in Dec 2023
Response from Inna, Guest Experience Department on Jan 10, 2024
Dear Helle Ruggaard,thank you for the time dedicated to review your stay!We are excited to know that our central location and team interaction exceeded your expectations making these 2-nights roman trip simply fabulous.We look forward to your next visit whilst in Rome in order to reserve for you more surprises .Regards,

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!!
An absolutely fabulous hotel in central Rome!!! From the moms of arrival to exit - absolutely stunning service - we loved the rooms which weee spacious and the inner courtyard of the hotel was great! We will definitely be back here in the future for a longer stay!!
Stayed 1 night in Dec 2023
Response from Inna, Guest Experience Department on Dec 6, 2023
Dear Mrs. Denise,Thank you for your kind words about your stay! We are delighted to hear that you had such a wonderful time here at our Hotel. We strive to provide the best experience possible and are thrilled to know that we succeeded.Warmest regards,

8/10 Good

Nikolay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2023
Response from Inna Kelep Guest Relation Department on Oct 7, 2023
Dear Mr. Nikolay,thank you for a kind feedback after staying at Palazzo Ripetta!We hope to welcome you back in the Eternal City.

10/10 Excellent

Zaid

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly everything was great. Absolutely no complaints. Great staff
Stayed 2 nights in Sep 2023
Response from Roberta - Guest Experience Dept on Sep 30, 2023
Dear Mr. Zaid,Thanks for your wonderful feedback.We will share your compliments with all our Team!Looking forward to welcoming you and make your stay, even more special!Kind Regards,Guest Experience Dept.

10/10 Excellent

Giancarlo, CELEBRATION

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff service!!
Stayed 2 nights in Sep 2023
Response from Roberta - Guest Experience Dept on Sep 30, 2023
Dear Mr. Giancarlo,Thanks for your wonderful feedback!We will share your great compliments with all our Team!Looking forward to welcoming you and make your stay even more special!Kind Regards,Guest Experience Dept.

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most stunning property and such great service. Loved our stay!
Stayed 1 night in Aug 2023
Response from Roberta - Guest Experience Dept on Sep 30, 2023
Dear Mrs. Julia,Thanks for your wonderful feedback!Our Hotel is in the middle of the beating heart of Rome, close the most important attractions of the city!Looking forward to welcoming you and make your stay even more special!Kind Regards,Guest Experience Dept.

10/10 Excellent

Kawtar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a gem! Loved our stay at this hotel. Everything about it checks the box for five star hotel. The location is perfect, within walking distance to everything. Rooms are beautiful, super clean, well equipped and comfortable. The staff is the highlight of this place. I would like to thank everyone of them for their EXCELLENT service. Special thank you to Sara who is super professional, helpful and caters to your need with a beautiful smile. Not only do I recommend the hotel but I will stay there again next time in the beautiful Rome.
Stayed 4 nights in Jul 2023
Response from Roberta, Guest Experience Department on Jul 22, 2023
Dear Kawtar,Thanks for your marvellous feedback!Our Hotel is in the middle heart of the eternal city.We are looking forward to welcoming you again and surprise you, even more!Guest Experience Department.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all about making your stay perfect, excellent food, rooms were beautiful and clean, walking distance to mostly everything, i would recommend.
Stayed 3 nights in Apr 2023
Response from Roberta, Guest Experience Department on Apr 15, 2023
Dear Joseph,Thanks for your wonderful feedback!We are looking forward to welcome you again and make your experience with us, even more unforgettable!Warm Regards,Guest Experience Department

10/10 Excellent

ruth, Coronado

Liked: Cleanliness, staff & service
Great place to stay
Stayed 10 nights in Mar 2023
Response from Roberta, Guest Experience Department on Mar 25, 2023
Dear Ruth,Thanks for your wonderful feedback.I will share your compliments with all the team!We hope to see you again in our Hotel.Warm Regards,Guest Experience Department

8/10 Good

Arabella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Daniela, Guest Experience Department. on Mar 11, 2024
Gentile Arabella, Grazie per aver scelto Palazzo Ripetta e per aver lasciato questo splendido punteggio.Siamo lieti che il soggiorno abbia incontrato le sue aspettative e ci auguriamo di averla nuovamente nostra Ospite in occasione del prossimo soggiorno nella Città Eterna.Cordialmente,Daniela.Guest Experience Department.

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr guter Service!
Stayed 3 nights in Feb 2024
Response from Guest Experience Department on Feb 15, 2024
Dear Claudia,Thanks for your great feedback!We really hope to have you soon at Palazzo Ripetta!Warm Regards,Guest Experience Deparment.

10/10 Excellent

ERIC, BOULOGNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel exceptionnel à tout point de vue, qualité des installations, des chambres, personnel parfait … Rare à ce niveau.
Stayed 7 nights in Aug 2023
Response from Roberta - Guest Experience Dept on Sep 30, 2023
Dear Mr. Eric,Thanks for your wonderful feedback!We will share your great compliments with all our Team!Looking forward to welcoming you and make your stay even more special!Kind Regards,Guest Experience Dept.

10/10 Excellent

Jordi

Stayed 5 nights in Jul 2023
Response from Inna Kelep Guest Relation Department on Oct 7, 2023
Dear Jordi,we appreciate this 5-star review left! We hope your stay has been marvelous and we look forward to your next visit in Rome.Warm regards,

10/10 Excellent

Markus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Roberta, Guest Experience Department on Jun 6, 2023
Dear Markus,Thanks for your wonderful feedback and the time dedicated for it!We are looking forward to welcoming you again and surprise you even more!Warm Regards,Guest Experience Dept.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and exclusive, very good service. Beautiful place and an excellent restaurant!
Stayed 4 nights in Feb 2023
Response from Roberta, Guest Experience Department on Mar 25, 2023
Dear John,Thanks for your wonderful feedback.I will share your compliments with all the team!We hope to see you again in our Hotel.Warm Regards,Guest Experience Department

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Palazzo Ripetta é um hotel 5 estrelas de verdade, tudo perfeito e atendimento super atencioso de todos os funcionários. Você realmente se sente em um Palácio!! Obrigado.
Stayed 4 nights in Jan 2023
Response from Roberta on Jan 26, 2023
Dear Eduardo,Thanks a lot for your positive feedback,We are so happy to made your stay so special.It was a pleasure to meet all of you!Guest Relation Experience