Superior Apartment, 1 Bedroom | Private kitchen

Reviews of OM2Rome

OM2Rome
Via Boezio, 6, Rome, RM

Reviews

8.8

Excellent

Rating 10 - Excellent. 356 out of 637 reviews" "
Rating 8 - Good. 209 out of 637 reviews" "
Rating 6 - Okay. 41 out of 637 reviews" "
Rating 4 - Poor. 15 out of 637 reviews" "
Rating 2 - Terrible. 16 out of 637 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Fredy Orlando

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Just picture

8/10 Good

Mariann

Stayed 4 nights in Dec 2022

8/10 Good

Kim

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Light was out in the bathroom. Rain shower did not work so had to use hand held. Definitely need additional shampoo and tissue.
Stayed 2 nights in Aug 2022

6/10 Okay

Diane

Stayed 1 night in Aug 2022

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked and prepaid the room online and didn't expected what was about to happen. I had contacted the owners about the possibility of early check-in or the possibility to leave our suitcases in a safe place before check-in. Owners reassured me it was not a problem. I was pleasantly surprised. That was the last pleasant surprise... First there was not only nobody there when we arrived and we were stuck in the street trying to ring the doorbell for 45 minutes. Then thankfully a guest came and got the door open for us. In the lobby we met a helpful cleaning lady who directed us to a 3rd floor room (no.2) after talking with the owners. The words to describe the room are hard to find. To say that it needs love is a true understatement. Truly I have no idea how they can get away with putting people in there. Dirty linens, disgusting bathroom, funky smell, not functioning WIFI, nothing remotely close to the pictures we had seen online. After numerous discussions with the cleaning lady/owners who told us the B&B was full, we were given the choice of 2 rooms on the second floor that were much better. To be honest, if we were given those rooms right away, I would not spend the time and energy writing this long review. The new room was OK, much cleaner and after requesting it, they provided the VIP bottle of wine and some snacks when we came back from our late afternoon walk. Finally, we ended up losing an afternoon of precious Rome time trying to resolve the situation
Stayed 1 night in Jul 2022

10/10 Excellent

Daniel

Stayed 3 nights in Aug 2022

10/10 Excellent

Ashley

Recommended
Great location, city centre but quiet, simple contemporary rooms. Keep in mind it's more of a room rental (with cleaning) than a hotel with hotel services. Thoroughly recommended.
Stayed 6 nights in Jul 2022

6/10 Okay

Natalia

Liked: Cleanliness, amenities, property conditions & facilities
The photos look completely different than what it actually is, no toilet paper the first day, and there was no hot water so we had to shower in freezing water the second day. Only good thing there was, it felt safe since there is 3 doors before you can get to your room.
Stayed 2 nights in Jul 2022

2/10 Terrible

Jessica

Stayed 4 nights in Apr 2022

2/10 Terrible

Noubar

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Receiving the guests was so bod Dirty bedding ,no hot water first day
Stayed 1 night in Jul 2022

4/10 Poor

Rahul

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The photo is very different from reality. This is a self-service tiny B&B. Not a hotel. There is no one at the property and there is no front desk. Had I found this out before booking the property, I'd have searched for an alternative. Figuring out how to enter the property after a tiring flight on a hot day isn't fun. Latch of the main door was broken from inside. Forget the free complimentary wine, there wasn't a bottle of water. When I sent a message to the owner on how to check out of the property, there was no response. Obviously so since checking out was more cumbersome than checking in. We had to go down with the key of the entrance to open it. My wife had to hold the entrance door open while I had to go up again to deposit the key in a safe.
Stayed 1 night in Jul 2022

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect. Walking distance to many attractions, restaurants and shopping and away from the too touristy area. Communication with Marco was excellent. He also provided us with taxi services. This is our 5th visit to Rome and we have stayed at different locations. We recommend the place and will come back to it. Thank you Marco.
Stayed 1 night in Jul 2022

8/10 Good

John

Travelled with partner
Disliked: Staff & service, amenities
The property was basic but fine for a short stay. There was a kettle but no cups or glasses. The room was a little dusty in certain places. The bed was comfy enough. The shower worked fine. Our main grumble was that the hosts arranged for us to be collected from the airport and no one turned up. As a result we had to make our own arrangements to find the apartment late at night.
Stayed 4 nights in Jul 2022

8/10 Good

Chelsea

Liked: Staff & service, property conditions & facilities
Good value for money. Safe area, very walkable to the main tourist attractions and metro
Stayed 3 nights in Jul 2022

10/10 Excellent

Zhengliang

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean rooms
Stayed 1 night in Jul 2022

6/10 Okay

Gilberto

Travelled with family
Disliked: Staff & service
Ok only had issues with things from checking in and few other things there is some good things abaut property also
Stayed 11 nights in Jul 2022

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for my family of 5. The room we booked actually had two rooms and 2 bathrooms, plus a small kitchenette and dining area. Wonderful location that felt safe and allowed us to walk to many different sights. Neighborhood felt safe. While the property owners were not on site per say, they did communicate how to properly check in, get keys and check out. We were very pleased.
Stayed 1 night in Jun 2022

6/10 Okay

jose

Travelled with family
Disliked: Staff & service, amenities
This property is far from being a hotel, the only good thing is the location, and it should be like Airbnb, the communication is terrible
Stayed 2 nights in Jul 2022

2/10 Terrible

Harold

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no WiFi, even after asking the property owner and there was no response. Owner took a long time to answer messages, requests or phone call. Check in was confusing and room was not as expected.
Stayed 2 nights in Jun 2022

2/10 Terrible

Christian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property has nothing to do with the pictures shown. It was a very basic lower budget room We were charged more than $200’Euros the night with no breakfast available (the price said it included breakfast), horrible area, horrible bathroom, horrible view… it says it is close to the city center and it is not.we ended up going to another hotel the same day. We love giving great reviews but this is unacceptable for the price and the deceiving photos on the website. It is not a hotel , they are very basic rooms in an apartment building. they market it as a hotel. We do not recommend this place.
Stayed 3 nights in Jun 2022
Response from OM2 on Jul 8, 2022
We are very sorry for what happened. But I just wanted to clarify that: -Breakfast is not included. It is possible to buy it (and have it in a very close Bar). In your case, it was not purchased and for this reason it was not provided. - in none of our pages we define ourselves as a hotel, but as a guest house - your room (Classic) was exactly the same as the photos on the advert you booked - from our structure, on foot, it is possible to reach in maximum 10/15 minutes: Vatican, Piazza Navona, Piazza di Spagna, Trevi Fountain, Pantheon, Piazza del Popolo, Via Condotti, Via del Corso, Villa Borghese, Castel Sant ' Angelo ... I believe that, in all of Rome, there are no other areas where all this is possible. And this also justifies the price of the room, which although considered high by you, I guarantee that it is very competitive. Again, many apologies for her experience. I hope there will be other occasions to make her change her mind. Thank you

10/10 Excellent

Fuechi

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Easy check in and checkout process.
Stayed 1 night in Jun 2022

8/10 Good

Irina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It would be great if check in and check out instructions were provided ahead of time. When we got there we had no clue what to do and had to reach out to property , same for a check out . Otherwise great place , great location, nice host once in touch .
Stayed 1 night in Jun 2022

4/10 Poor

Herlinda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was not very clean. No one was ever at the front desk. The bathroom/shower extremely small and not very clean.
Stayed 3 nights in Jun 2022

8/10 Good

Bronz

Stayed 1 night in Jun 2022

8/10 Good

bernardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
There is some maintenance to be done - more on the esthetic side than functional. But everything works, the apartment is big enough for 6 to 8 people and the owners gave us really exceptional support and attention for everything we needed.
Stayed 8 nights in May 2022

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oriana and Marco were wonderful in accommodating the room I desired. The room is nothing fancy, but for the price and location it was a great place to rest up each night. Short walk to the bus or metro stations which gives you access to the whole city without walking too much. The window in our room faced the street and there were some noises coming from the street late at night or early morning on occasion. Nothing too loud or too out of control, but that would be the only criticism I would have if I had to find one. Overall, great place and I would definitely stay there again.
Stayed 4 nights in May 2022

10/10 Excellent

Vanessa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close by attractions, walkable, easy check-in, however no bottle of wine promissed was provided.
Stayed 1 night in May 2022

8/10 Good

Edward

Disliked: Amenities, property conditions & facilities
Stayed 3 nights in May 2022

6/10 Okay

vladimir, brooklyn

Stayed 3 nights in May 2022

8/10 Good

Niklas

Stayed 4 nights in Apr 2022

10/10 Excellent

Frida

Stayed 2 nights in Apr 2022

10/10 Excellent

Jared Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to castle and courthouse very nice spots
Stayed 8 nights in Feb 2022

2/10 Terrible

Basia

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Check im for my apartment was terrible. I was not told ahead of time that there was no front desk and nobody to help. I stood there for an hour with no way to get in. Finally i received a call with instructions how to obtain my apartment keys. I wasn't happy. Apartment was clean but shower was very old and moldy looking. Beds were not even twin size they were cots. Very disappointed. Only good thing about it was the location. Next time I'll be staying in a hotel that has a bed.
Stayed 3 nights in Dec 2021

8/10 Good

Audrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Great area and owners were wonderful! The only thing that was rough was the hot water situation. Didnt last long.
Stayed 10 nights in Nov 2021

10/10 Excellent

Ariana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable. Located in a safe part of town close to the Vatican museums. Staff is very helpful and accessible.
Stayed 3 nights in Nov 2021

10/10 Excellent

Francisco, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience of having everything within walking distance. It was supposed to be a VIP room but we didn’t even get shampoo or soap,
Stayed 6 nights in Nov 2021

10/10 Excellent

Eudes

Stayed 2 nights in Nov 2021

10/10 Excellent

Robert, Yakima

Stayed 3 nights in Nov 2021

8/10 Good

margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and the room was clean. Location is close to Vatican and old city. Disappointed when we arrived that we were down graded to a single room instead of one bedroom apartment because of plumbing issues. Gave us a mini fridge and use of communal kitchen and a bottle of wine. We were so tired after traveling through the night, just happy we had a room and that it was not canceled.
Stayed 12 nights in Oct 2021

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Nice location staff was nice when the were actually there. We were not happy about be down graded and still having to pay full price and hot water was very odd some days you had it some days you didn’t.
Stayed 6 nights in Oct 2021

10/10 Excellent

MYRNA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this hotel was so convenient when we walked to the Vatican, the Cafes and Restaurants in the neighborhood. Safe neighborhood as well.
Stayed 1 night in Oct 2021

8/10 Good

Sohaib N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a bit hard to find, but in a great location, clean and had friendly staff.
Stayed 5 nights in Sep 2021

8/10 Good

Tamu

Liked: Staff & service
Stayed 8 nights in Aug 2021

4/10 Poor

Yuri

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Sep 2021

10/10 Excellent

Natalia, Miami

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, walking distance from St.Peter’s Square, and other great attractions. I stayed with my husband and four of our children and we fit comfortably. Marco and Oriana are great hosts, super nice with great communication. I would definitely return to OM2Rome 🙂 Grazie Mille Marco & Oriana! 👏🇮🇹
Stayed 6 nights in Sep 2021

6/10 Okay

Thomas Charles

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Om2 Rome is a very basic hotel in an excellent location. Liked the little patio. Wish the desk was staffed more hours.
Stayed 2 nights in Sep 2021

10/10 Excellent

smithprin

Stayed 1 night in Sep 2021

10/10 Excellent

Chant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2021

10/10 Excellent

Jonathan, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Walking distance to everything and safe.. their receptionist Ira was excellent and very helpful. I would definitely come back here!
Stayed 3 nights in Aug 2021

10/10 Excellent

Luca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was perfectly located and Ira was very kind and helpful. We were looking for clean and modern. It was both. Thanks.
Stayed 6 nights in Aug 2021