In-room safe, desk, soundproofing, free WiFi
Check availability

Reviews of Hotel Viennese Due

Hotel Viennese Due
Via Milazzo 3, scala B, 4th floor, Rome, RM

Reviews

5.2
Rating 10 - Excellent. 22 out of 256 reviews" "
Rating 8 - Good. 46 out of 256 reviews" "
Rating 6 - Okay. 55 out of 256 reviews" "
Rating 4 - Poor. 62 out of 256 reviews" "
Rating 2 - Terrible. 71 out of 256 reviews" "

5.4/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

4.6/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Galina

Disliked: Staff & service, property conditions & facilities
Right next to the termini train station so was convenient for the trip to the airport but nothing wlse was good about it.
Stayed 1 night in Apr 2024

2/10 Terrible

Kelly

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible! The hotel is out of service I didn’t stay there.. we have payed other hotel!
Stayed 1 night in Nov 2023

4/10 Poor

Bryan

Travelled with partner
Disliked: Amenities, property conditions & facilities
If all you need is a place to lay your head, this may be for you. Very small room. Great location, 2 minute walk to train station. Close to everything, great restaurants nearby. Watch your step on the street if out early, not everyone has a euro for the WC.
Stayed 2 nights in Oct 2023

2/10 Terrible

anita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad place we didn’t get hot water and when I complained to the front desk they didn’t really care. Please don’t have place in your website.
Stayed 3 nights in Sep 2023

10/10 Excellent

Caroline

Stayed 1 night in Sep 2023

4/10 Poor

Dung, Kirkland

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the owner promised to fix shower head, but he never did and sometimes hot water is not working.
Stayed 3 nights in Aug 2023

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really helpful staff
Stayed 8 nights in Jul 2023

2/10 Terrible

alejandro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
YERRIFIC!!!
Dirty,unsecure, broken ,smell bad , i have to sleep with pants and shirt because the bed was dirty, the very old elevator smels like urunial, TERRIFIC!!’
Stayed 3 nights in Jul 2023

6/10 Okay

aris

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Fidel

Stayed 3 nights in Jun 2023

4/10 Poor

Carrie

Stayed 1 night in Jun 2023

2/10 Terrible

Esday

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible place to stay
This place was the worst i have ever been at. Very dirty lots of mold, towels very old . I had to make them clean under the bed and change mattres and pillow. I have no idea what happens here but this places is horrible for $150 a night. This is a place that should be charge like $10 a night. Location is great because is in front of terminal but is not safe. This hotel was hard to find since each floor is a different hotel. Terrible place I would not recomend to anyone.
Stayed 2 nights in May 2023

4/10 Poor

Charles

Disliked: Property conditions & facilities, room comfort
Very poor hotel overall.
Stayed 1 night in May 2023

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Best part close to transportation Hard to find, difficult to check in, not extremely friendly, no ac or fan, bad shower head, room was OK, but no space. Best description dare minimum.
Stayed 1 night in May 2023

2/10 Terrible

Mari Cruz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well located
Stayed 2 nights in Apr 2023

10/10 Excellent

Jovana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
/

2/10 Terrible

Tom

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was too small room where 3 beds are really uncomfortable. Comfort is 0, no one cares is smth is needed. Never suggest to everyone.

8/10 Good

Joven

Travelled with family
Liked: Staff & service
It looks a bit old
Stayed 1 night in Dec 2022

10/10 Excellent

irish

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to surroundings. The room is just nice, the only i dont like is the Hotel stay is at 4th Floor and the lift is not working. We need to carry our 2 luggage and i have elderly with me. They said the lift broke down due to rain. So we check out the lift is still not working.
Stayed 1 night in Dec 2022

6/10 Okay

Zelalem Dagnew

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2022

10/10 Excellent

Marina

Stayed 2 nights in Oct 2022

4/10 Poor

Imre

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel lobby was dirty and smelly. Room was also dirty and basic. Close to transport
Stayed 3 nights in Sep 2022

2/10 Terrible

Nina Kristine

Stayed 1 night in Sep 2022

6/10 Okay

Will

Liked: Cleanliness
It was ok, the area at night is kinda unsafe, but besides that is fine
Stayed 2 nights in Jun 2022

10/10 Excellent

DATRAIL

Stayed 3 nights in Jun 2022

6/10 Okay

arshdeep

Stayed 2 nights in Jun 2022

6/10 Okay

Daniela

Stayed 2 nights in May 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hope my nightmares of staying in this Pig-sty -like hotel will not happen to others who may want to choose a place near the station. I stayed in this hotel for three nights without hot water showering. The first night we were put in a room (no.13 ) with damp wall and toilet smells which made me vomiting. we had to leave the window open all night, but the urine and poo smell were still constantly flowing into the bedroom from the dirt drain and the toilet. We complained to the lady on duty regarding the dirty smelly room, she agreed (it may happen at all the times). We asked her to change a room. She told us that we can leave, but it was midnight and she knew that we can’t find any hotel. She brought in a bottle of detergent and put it into the toilet, she used a towel to cover the drain. We went out in the night to find hotel, unfortunately everywhere was full. Over the night, we didn’t touch the shower Or drink any water because we couldn’t go inside the bathroom. I have never experienced this smell in my whole life. Next day, we moved to another room but with no hot water for shower. It is a nightmare!!! This is just not a hotel. Homeless people slept on the hotel floor and urinated everywhere. Here I shared my experience from staying in the hotel and wish others to avoid the same nightmare.
Stayed 3 nights in May 2022

4/10 Poor

Katie

Travelled with group
Disliked: Cleanliness, property conditions & facilities
If you're prepared to receive the low cost you paid for it, you'll be fine. Overall, very cheap place to stay and there was a bed to sleep on with a bathroom. The hotel is a floor in a building (I think floor 5). At check in, they 'checked' my bank card worked by taking the cost of the room twice. Luckily I had enough in my account for this to work. The first take was 'pre-authentication' according to the man. The amount was refunded back to my account the next day. The bathroom was ok but the shower area leaked so much it flooded the floor. Several cupboard handles were missing. The floor was very dusty, especially under the beds. When we checked out (around 5am) there was a homeless sleeper on the staircase so we decided to take the very questionable lift down to the ground floor instead to exit. Breakfast was included, but as we left too early they gave us a small discount on our booking.
Stayed 1 night in Apr 2022

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs improvement.
Stayed 3 nights in Feb 2020

8/10 Good

Mohammad

Travelled with family
Liked: Staff & service
Nice stay at roma
It is nice hotel with respected services, nice place just near to the train station, you can reach the famous places easily.
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Extremely basic, spartan place to sleep
very very basic place to sleep only, if you don't mind the kind of sketchy area around the hotel...Free "breakfast" was OK, basically something to drink with a some kind of sweet croissant thing. It worked for us on this trip, but next time will definitely look elsewhere.
Stayed 3 nights in Jun 2019

6/10 Okay

Carol

Liked: Staff & service
Disliked: Cleanliness
A great location but not a great hotel
We were a group of 11 Girl Scouts and we had three rooms. The front desk people were very helpful but there are two towers and it was not easy to figure out where to check in. It was cramped to get into one of the rooms. Another room had mouse poop on the top of the cabinet for the Murphy bed. One room had barely lukewarm water for their shower. There was a smell of mold in most of the rooms. The online listing says there is WiFi but it only worked in one tower and that was where we had one room. The other two rooms were without WiFi. The hotel is very close to the Termini station and this was a great area for getting transportation to all the sites in Rome. We liked the breakfast at this hotel.
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cramped bedroom and mold on bathroom shower tile were quite disappointing.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Misleading description and pictures
Room in deficient conditions. Hotel pictures misleading. Old building, old furniture. Air conditioning and ceiling fan not worked. Micro elevator.
Stayed 1 night in Jun 2019

8/10 Good

Sanila

Liked: Cleanliness, room comfort
It was ok
Need some more maintenance and there was no kettle for hot drink as it was mentioned on booking.
Stayed 4 nights in May 2019

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
The room has all the amenities declared, even though quite small. Location is making the money, as it offers an easy access to public transportation and the whole bunch of Rome tourist attractions. Continental breakfast is just declared, as long as they offer on a daily basis a very poor meal, which unfortunately contains few products even mostly stale.
Stayed 5 nights in Oct 2018

6/10 Okay

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s really run down and outdated, in saying that it’s what I expected in Rome for this price. It’s close to Termini station which is ideal, but that’s about all it has going for it. The lift was out of order. I was there for 4 nights with a backpack so didn’t find it too bad, but if you had heavy luggage, it would have been a chore up 4 flights. The bathroom was in need of a good scrub, the shower head was in terrible condition and the water that did come out went everywhere with nill pressure.
Stayed 4 nights in Sep 2018

6/10 Okay

Pauline

Disliked: Cleanliness, property conditions & facilities, room comfort
A rundown B/B.Needs general uplift,with moldy shower. Breakfast very poor in a nearby bar.Very central,just across Termini Station.
Stayed 5 nights in Mar 2018

10/10 Excellent

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad choice. room was too small and congested. hotel was on 4th floor, no sign board outside the building, so it was difficult to locate. bathroom was very small and the water does not go away quick due to blockage. I would not recommend this hotel for others.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
...ok...
All I like was the hot water on the shower.

10/10 Excellent

Varikayil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

alma, los angeles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible location and staff
Booked this hotel online a month in advance and when we arrived for a late check in the receptionist said they didn't have a room available for us. After showing her our confirmation she stated she did Hv a room but it wasn't clean and gave us a hard time. She called in a worker to set up the room but in the process kicked us out. Her colleague calmed her down and was able to convince her to let us stay. It was about 2am by this point. Took her an additional hour to hour and a half to ck us in and still charged us the full price of the room. We only stayed there about 3-4hours.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won't use it again
Extra tiny room for 5 people

8/10 Good

Tim, Austin, TX

Liked: Staff & service
Nice little hotel close to train station
This is a single floor hotel in a building that has several single floored hotels in a neighborhood right next to the Rome train station. It's super convenient. We had the multiple occupant room. The accommodations were good for the one night we stayed. The hotel is really pretty good and the staff was very nice. There was a small balcony that looked out over an interior courtyard. While it was a small space we managed just fine. The wifi was good too. We did run out of hot water pretty quickly in the morning tho, so take short showers.

4/10 Poor

family of 5, LA

Disliked: Cleanliness, property conditions & facilities, room comfort
terrible air conditioning system
the air conditioning did not work after the first night during a heat wave in italy. the bathroom was nasty with back mold everywere and the space was inexistence between beds and walls. the included breakfast was served in an outside cafeteria with not very nice people and too disgusting to eat (first day and second we did not eat them) kind of croissants. price was great.

4/10 Poor

Janice, SLC, Utah

Disliked: Staff & service, property conditions & facilities, room comfort
Convenient location BUT.....
It was in a convenient location, right next to the Main train station "Termini" but we had to pay cash because the credit card machine or something was broken, which was really a pain. The shower was "yechy" and very small even for a not fat American. The water pressure was "0" it just kind of dribbled out......Would I stay there again? Probably not as there are many more in the area for about the same price. Also, we had to pay an additional "hotel tax" and some kind of per person a night tax-5 euro per person per night...it added up to a larger end of stay bill than I was expecting since we had 5 people. So the bottom line price was alot higher than I was expecting which is always a not very pleasant surprise at the end.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
cash only
just stayed for one night. as needs to be at the termini station in the morning. cash only, not accept card. won't stay again.

6/10 Okay

Verified traveller

Liked: Staff & service