Front of property

Reviews of Hotel Diocleziano

4 out of 5
Hotel Diocleziano
Via Gaeta 71, Rome, RM

Reviews

9.2

Wonderful

Rating 10 - Excellent. 663 out of 1000 reviews" "
Rating 8 - Good. 291 out of 1000 reviews" "
Rating 6 - Okay. 33 out of 1000 reviews" "
Rating 4 - Poor. 7 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Florencia on Mar 3, 2024
Dear Guest, thank you for choosing Hotel Diocleziano and for posting such a wonderful review. We do hope to be your reference point in Rome from now on. We are looking forward to welcoming you back soon. Best regards,

10/10 Excellent

Kelly

Stayed 1 night in Oct 2023
Response from Hotel Diocleziamo Team on Nov 15, 2023
Dear Kelly, thank you for your nice review. It is both flattering and amazing to be assigned the maximum score, thank you very much! We are delighted to read that you enjoyed your stay here. Looking forward to welcoming you back for a longer stay! Kind Regards, Lorenzo

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the room was small, it was clean and well appointed. Great service and location.
Stayed 1 night in Oct 2023
Response from Florencia on Oct 7, 2023
Dear Guest, thank you for your nice review. It is both flattering and amazing to be assigned the maximum score, thank you very much! You have just mentioned what we believe to be our strengths: courtesy, cleanliness, and location of course. Kind Regards,

10/10 Excellent

Giles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay here. Really convenient central location. Clean, friendly and quality interior.
Stayed 5 nights in Sep 2023
Response from Lorenzo on Oct 3, 2023
Dear Giles, thank you for spending your time for a feedback about our hotel! It is both flattering and amazing to be assigned the maximum score, thank you again! It is also great to know that you appreciated the competence and the hospitality of our staff! Looking forward to welcoming you here for the third time! Kind Regards, Hotel Diocleziano Team

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and nice size close to train station
Very clean and good size and includes breakfast
Stayed 2 nights in Sep 2023
Response from Jessica on Sep 26, 2023
Dear Guest, thank you for posting such a nice review. It is flattering to be assigned the maximum score, thank you! We are glad to hear that you enjoyed your stay and in particular the comfort of our rooms and breakfast. Looking forward to welcoming you again. Kind Regards, Jessica

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly front staff. Convenient location to train station. Limited options for sightseeing and dining in the immediate area. Lacking an outdoor terrace or seating area. Breakfast should have been included for the price
Stayed 1 night in Sep 2023
Response from Jessica on Sep 23, 2023
Dear Guest, thank you for choosing Hotel Diocleziano and for posting your kind feedback on the Hotel. It is great to know that you appreciated the competence and the hospitality of our staff. Thank you for acknowledging the convenience of the location. We are concerned to hear of your dissatisfaction regarding the outdoors spaces. We would like to inform you that breakfast can be included during the reservation or added during the stay. We do hope you will give us a second chance in the future. Kind regards, Jessica

10/10 Excellent

Kristin

Stayed 1 night in Sep 2023
Response from Tharidu M. on Sep 18, 2023
Dear Kristin,First of all thank you for choosing Hotel Diocleziano as your stay in Rome. We are so pleased to see that you have given us such a high rating. We really appreciate you feedback. It was a pleasure hosting you. Hope you will back again. Thank you again.

10/10 Excellent

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful European style hotel with small lobby and common areas and beautiful rooms. Immaculate. Easy walking distance to Rome Termini and bus tours, etc.
Stayed 1 night in Sep 2023
Response from Tharidu M. on Sep 17, 2023
Dear Colin, First of all thank you for choosing Hotel Diocleziano as your stay in Rome. We are happy to see you enjoyed staying at our Hotel and that you given us such a high rating we highly appreciate it. Hopefully we get to see you again.

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Hotel Diocleziano! The staff was so kind and helpful. They helped me plan excursions and transfers even before we arrived. The staff greeted us kindly when we arrived and made our stay most enjoyable! I can not say enough wonderful compliments about this hotel. I would definitely return here and recommend highly!
Stayed 1 night in Jul 2023
Response from Jessica on Jul 25, 2023
Dear Guest, thank you for choosing Hotel Diocleziano and even more for taking your time to write such a wonderful review. We are glad to know that we have live up to the high expectations we have set for the hotel and ourselves. It is great to know that you appreciated the competence and the hospitality of our staff.Looking forward to welcoming you again!Best regards, Jessica

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel for a stay in Rome. Short walk to main Termini railway station, excellent restaurants, cafes and convenience stores. The staff were great with suggestions and advice. I will definitely stay there again.
Stayed 4 nights in Jul 2023
Response from Hotel Diocleziano Team on Jul 21, 2023
Dear Ralph, , thank you for choosing Hotel Diocleziano and for posting your genuine considerations. We become really joyful when we read positive comments such as yours! We do believe that the things you pointed out are definitely our strengths. Looking forward to welcoming you back soon!Kind Regards, Lorenzo

10/10 Excellent

Angela, Laval

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and we’ll maintained. We are planning on staying on our return.
Stayed 2 nights in Jul 2023
Response from Hotel Diocleziano Team on Jul 20, 2023
Dear Angela, thank you for your spectacular feedback about our Hotel! We become really joyful when we read positive comments such as yours. We do believe that the things you pointed out are definitely our strengths!Kind Regards, Lorenzo

8/10 Good

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and a very comfortable stay
Stayed 2 nights in Jul 2023
Response from Valentina on Jul 13, 2023
Dear Guest, thank you for your amazing review! We really appreciate that you took the time to post such positive thoughts about our hotel. It is really gratifying to read nice comments such as yours. We do hope to be your reference point in Rome from now on. We are looking forward to welcoming you back soon. Best regards,

10/10 Excellent

Lihong

Stayed 3 nights in Mar 2023
Response from Lorenzo on Apr 17, 2023
Dear Lihong, thank you for your nice review. It is both flattering and amazing to be assigned the maximum score, thank you very much! We do hope to be your reference point in Rome from now on. We are looking forward to welcoming you back soon. Kind Regards,

6/10 Okay

Hector

10/10 Excellent

Pietro

Stayed 1 night in Dec 2022
Response from Lorenzo on Dec 27, 2022
Gentile Pietro, La ringraziamo per la Sua onesta recensione! La invitiamo a tornare quando vuole ed inviamo i nostri migliori saluti. Cordiali Saluti,

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot near the train station
Great hotel near the train station. Staff was friendly and knowledgeable about the city. Room was small, but clean and cozy.
Stayed 4 nights in Dec 2022
Response from Lorenzo on Dec 24, 2022
Dear James, thank you for your breathtaking feedback about our Hotel! We do believe the things you pointed out are definitely our strengths: personnel, rooms, breakfast and… location of course. Looking forward to welcoming you back soon! Kind Regards,

10/10 Excellent

Ciaron

Stayed 1 night in Aug 2022
Response from Stefano on Aug 14, 2022
Dear Guest, Thank you for choosing Hotel Diocleziano and for sharing your amazing score with us. Best regards.

10/10 Excellent

Paul

Liked: Property conditions & facilities
Fully recommend!!
Beautiful hotel, clean and great size room. Down the road from central train station, drop off points for airport shuttle bus and the rome hop on, hop off buses. Friendly And helpful staff.
Stayed 4 nights in Aug 2022
Response from Diana on Aug 9, 2022
Dear Guest, Thank you for choosing Hotel Diocleziano and for posting your genuine considerations. We are glad to read you totally enjoyed our hotel: our well-equipped rooms, the kindness of our personnel, the location... Thank you very much indeed! Best regards,

8/10 Good

NANCY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly which was nice to see while visiting. The room was small but probably typical in Rome. Nice breakfast buffet option. Centrally located near train station- very close. Also close to shopping and restaurants.
Stayed 1 night in Jul 2022
Response from Eva on Jul 25, 2022
Dear Guest, thank you for choosing Hotel Diocleziano and for posting such a nice review. We are delighted to read you enjoyed your stay here. We really appreciate that you acknowledged the competence and the hospitality of our personnel, and that you enjoyed our breakfast buffet. Best regards,

10/10 Excellent

Michael L

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very good choice for thise that travel to Rome. All of staff very friendly and helpful.
Stayed 1 night in Jul 2022
Response from Eva on Jul 16, 2022
Dear Guest, thank you for your nice review. It's both flattering and amazing being voted with the maximum score, thank you very much indeed! Best regards,

10/10 Excellent

Michael L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

2/10 Terrible

Daniel

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was completely closed upon arrival. There was a sign left on the door for all confirmed bookings to report to a different property that was 15 minutes away. I called the new property and they didn’t offer me transportation to the alternate hotel so I was forced to carry my luggage across the city. Once I arrived at the alternate hotel their staff blamed the mishap on Orbitz but didn’t have an answer of why this hotel is still listed online if it is closed.
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Siu Shan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very interesting hotel & one-of-a-kind experience
7 minutes walk from the main train station (Roma Termini). You are welcomed by the friendly staff and they are helpful and good in service. The porter helped us move the luggage to the room (perhaps it's because the elevator is old but we have no problem with it) and he is very nice. Surroundings is a bit busy and noisy after 8:30am so if you want to open windows, you might not want to stay in the room too late. You can close the window and the room is completely silent though. For some people who is sensitive to smell, there might be a bit smelly sparingly when you're facing the street with huge garbage boxes. Room itself is cozy but Roma is bit dusty. The room is as clean as it can though (the dust might be from the carpet). Breakfast is not bad and the awesome thing is that they replenish your minibar everyday for free - that is 2 soft drinks, 1 juice and 2 bottles of water. When you go out of the hotel, you're asked to hand over the key to the front desk. I found that interesting but again we've no problem with that. Lastly, on one day their water boiler was broken so they had no hot water supplied for shower from 11am to the next day 10am. They halved our room rate so we're level with that. Not so great hardware but great services from the front desk. You should try sauna there too. Overall good experience and will recommend.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We must have had the cheapest room but everything was fine. Shower room bigger than the bedroom and an enclosed courtyard that may see the sun for a few minutes. Staff were efficient & friendly, breakfast buffet fine. It's not the hotel's fault but the direct approach from Termini was littered with sharps and bottles, so probably sees some night time activity, but we had no problems.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service. staff very attentive.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I never ever leave poor reviews but I feel I must this time. We stayed here for three nights and this is simply not a four star hotel. The photos online are very deceptive. Our room was barely big enough to walk into. The shower isn’t a big luxurious glass box like the photos but a tiny corner with a fixed curtain. It was so small that you can almost not even move once inside, and the shower curtain sticks to you the entire time. Plus, if that wasn’t bad enough, the water temperature maxes out at warm, you so couldn’t even enjoy a hot shower after a long day. The WiFi alternated between being so slow that it was unusable and not working whatsoever. When we called the front desk, they sent a bellboy to our room who knew nothing about internet service to try to help. The entire building felt cheap. This was really a poor experience, especially compared to other four star hotels we stayed in while in Italy.
Stayed 3 nights in Dec 2019

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
location Good
Great location easy of access on all the main bus routes and away from the hectic traffic noise Great place to stay
Stayed 2 nights in Dec 2019

8/10 Good

Bob, Australia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Termini station. Not full of tour groups.
Stayed 1 night in Dec 2019

10/10 Excellent

Alessandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

John M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

G, Burlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great location, short distance from the train station. you can find everything you need in the area.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, location, breakfast, bed, bathroom, everything was very nice! The concierge was very nice and helpful. He is the must of the hotel.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a hotel nicely located close to the subway station at the main train station in Rome. The hotel is very clean and well maintained. Great and amazing staff. Everyone seems genuinely happy to help you. Very good breakfast. The room was adequate and comfortable. It has all you need. I’ve stayed at 5-star hotels in Rome that are not as great as this little hotel.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience, good staff, good facility. Good breakfast, Enjoyed location, good recommendations for restaurants.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was close to everywhere and affordable. I would go back again
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its just prob my urgent booking and i only got a GF disable room which cant comment too much. since its gf and next to lift, basically lots of noisy as people check in and out. otherwise its spacious of my room and nice. Excellent location, walking distance to many places especially the Rome terminal station which is great. staff a nice. nearby have some very good vegan restaurant and local restaurant.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time——.very helpful with a problem we encountered at another location
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great customer service!
Many visitors turn their noses up at hotels near Roma Termini. But Hotel Diocleziano is a real gem, located just a few blocks from the station. The rooms are clean and fresh with all the amenities you could ask for. But even more impressive was the gracious hospitality of all of the staff. We felt truly cared for and would not hesitate to stay there again.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. The breakfast was wonderful!
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Staff were all very friendly and helpful. A map of the city was provided at check in and the main attractions were highlighted. Our twin room was spacious and very clean. Nothing was too much trouble. We rang down for an extra pillow on our first evening and one was brought to our room within a couple of minutes. The mini bar in the room was a lovely extra touch. Selection at breakfast offered plenty to set us up for the day exploring the sites of Rome. The hotel is located close to the termini, so easy to get around. That said - if you prefer to walk, be aware that it is uphill all the way back! Thank you for helping to make our stay in Rome more memorable.
Stayed 3 nights in Oct 2019

10/10 Excellent

Hanspeter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast service staff and bellhop staff were absolutely excellent. The problem we ran into was that there was no way to print our airline boarding passes in the hotel, which meant that we needed to spend additional time at the airport to obtain our passes. We also had to go through security twice - once for the first flight and again prior to our connecting flight because we had to leave the secure area to obtain the second boarding pass. The desk staff did not seem concerned and were not helpful in this respect.
Stayed 4 nights in Oct 2019

8/10 Good

Visitor, US

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very easy to work with for the most part and seemed to care about our needs. Very clean facility and in a good location - just blocks from train terminal. Property not quite user friendly when it came to needing to print boarding passes for departure flights as it required several steps to send to printer behind desk and even then the process failed.
Stayed 4 nights in Oct 2019