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Reviews of Residence Ciampino

Residence Ciampino
Via Casale Santarelli 58, Rome, RM

Reviews

4.6
Rating 10 - Excellent. 1 out of 39 reviews" "
Rating 8 - Good. 7 out of 39 reviews" "
Rating 6 - Okay. 7 out of 39 reviews" "
Rating 4 - Poor. 13 out of 39 reviews" "
Rating 2 - Terrible. 11 out of 39 reviews" "

5.4/10

Cleanliness

4.4/10

Staff & service

4.4/10

Property conditions & facilities

Reviews

4/10 Poor

shanee, manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No service or cleaning
I never complain about anywhere I've ever stayed, well until now. A hotel room is somewhere 2 sleep, the bed was ok, but we had no fresh laundry. We ran out of loo roll, the shower was broken. Tea and coffee facility was a kettle, no cups or even a glass. We had 2 buy everything from the supermarket. Never saw any staff until 830 on check out day. If u wanna room without anything else on a low budget that's the place 2 stay, just remember 2 take the basics with u. Oh and don't stay in room 105 Good luck xx
Stayed 4 nights in Aug 2017

2/10 Terrible

Martin, London

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More like a youth hostel, avoid at all costs
This is more of a youth hostel rather than a guest house. There are no staff onsite, breakfast is a voucher for a rubbish pastry and tiny coffee in a local cafe. The cleaner starts ridiculously early and the management are not interested in your comfort. The room was clean but very worn out, the bed and shower were passed there use by date. Our Air Con flooded the room damaged our possessions and the manager didn't care. Steer clear of this place it's not even cheap and cheerful, rather over priced and miserable.
Wet floor, acceptable in Rome
Stayed 3 nights in Jun 2017

6/10 Okay

Kharen

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

8/10 Good

Udaya Kumara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was okay :)

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointment
When we arrived there was nobody at the hotel. We had to buzz the hotel for 12 minutes (I counted). Then finally someone answered, was grumpy, and said he was on his way over. After another 10 minutes (while he was driving over to us) we were able to go past the gate and enter the building. He handed us the key begrudgingly without introducing the aspects of the hotel, led us to our room and took off. He made it feel like we were a burden on him which felt incredibly uncomfortable. When in the room, the shower didn't heat up, but the bed was very comfy. The next morning we did not know how to check out because he had not said anything about it, so again began the buzzing until we reached him fiasco. Honestly, it was cheaper than other hotels in the area, but not worth saving a little money, especially after a long day of traveling.

8/10 Good

Vicky and Alan, Abingdon, Oxfordshire

Liked: Cleanliness, staff & service, room comfort
Room was lovely and spacious.
Our room was very spacious and really clean. The owner was very helpful in giving us a tourist map and showing us the best attractions and how to use and get to the metro. Never had breakfast as couldn't find the place which was the only disappointing part of our trip!

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
No hot water. No reception staff. And no breakfast that was promised. I stayed here because it was close to the airport, but there was no public transit that went to the airport, and taxi was 25 Euro. Very disappointing.

4/10 Poor

Jari

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Otherwise OK stay, but air condition was not working

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Week end ok
Il prezzo era veramente conveniente (visto il costo oggettivamente non ci si poteva attendere di più -> onesto / in linea con le aspettative). Chi ci ha accolto è stato disponibile -> giudizio positivo
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un timo
Caro en reaction calidad precio.Nada Irene que ver con la realised.Venden gasto pot liebre.Ojear antes de pagar Luego problemas ni te atienden ni presentan.Muy mal
Stayed 2 nights in Aug 2017

2/10 Terrible

angelo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel?Residence? Alloggio da incubo
Pessimo soggiorno, si tratta di un appartamento strasformato in alloggi, non hanno nemmeno l'insegna sulla strada. Personale assente ci ho messo mezz'ora per parlare al telefono con l'addetto il quale tramite telefono mi ha mandato i codici di accesso per aprire la serratura elettronica della porta. Privo di sicurezza, pulizie pessime, locale fatiscente con il rubinetto del lavandino guasto, usciva pochissima acqua è con bidet non funzionante.
Stayed 1 night in Jul 2017

8/10 Good

Luciano

Liked: Cleanliness, property conditions & facilities, room comfort
Check-in complicado, mas hospedagem muito boa
O local é bom, fica numa área residencial porém periférica de Roma mas com fácil acesso ao metrô. A comunicação é um pouco complicada pois como chegamos de madrugada, tivemos que ligar para um número indicado na reserva (mesmo não falando italiano, tive que improvisar com ajuda de um tradutor online) para avisar que estávamos a caminho. Quem atende é um funcionário que mora nas instalações e ele liga para uma outra pessoa, que é a responsável pelo local (esse já fala inglês). Esse responsável demorou um pouco para chegar ao local (cerca de meia hora depois que já estávamos lá) para nos entregar a chave. A pessoa que atendeu o telefone não atende a porta em hipótese alguma de madrugada (não sei por qual motivo, mas enfim). A única forma de comunicação é ligando para esse telefone que ele indica, não há outra forma pois mandei vários e-mails pedindo alternativas mas não teve jeito. Após esse pequeno imbróglio, o local é muito bom, fica numa área residencial, o quarto é bom mas não há arrumação (é como se você alugasse um apartamento no litoral, você sai, tranca a porta, quando volta, está do mesmo jeito, não é padrão hotel). O responsável fez o check-in apenas no dia seguinte de manhã e cobrou 3 euros por dia por hóspede (imposto local) que não está incluso na reserva. A região é segura, tem um Carrefour 24h próximo, o ônibus que leva ao metrô passa uma quadra depois. Sobre café da manhã, não fomos informado a respeito pelo responsável. Check-out: só deixar a chave numa caixa.
Stayed 3 nights in Jun 2017

4/10 Poor

daniel

Disliked: Staff & service, property conditions & facilities, room comfort
mala atencion
no te explican nada, el desayuno te dan dos papelitos para que vallas a un bar a tres cuadras, el aire acondicionado se ve que lo tienen programado a los cinco minutos se apaga, tuvimos que comprar pilas para el aire ya que nos prometieron traerlas y nunca aparecieron. tienen un horario raro para atenderte y si llegas una hora antes como lo hice no te dejan ni entrar te atienden por telefono y dicen que te vallas y vengas a la hora acordada
Stayed 1 night in May 2017

6/10 Okay

Fabi, Pg

Liked: Cleanliness, staff & service
Buona posizione per raggiungere l'aeroporto
Non ho particolari lamentele da fare (camere pulite, carine, abbastanza comode)se non che, più che un Residence, è un appartamento in un condominio, dove sono state realizzate 3 camere con bagno. Consiglierei questa struttura per la posizione, da cui è semplice raggiungere l'aeroporto
Stayed 1 night in May 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Inseguro
No hay seguridad... Lejos del centro

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Residence Ciampino gave me very wrong info
I booked from Belgium and phoned Residence Ciampino in advance to make sure about distance and transportation costs.they assure me about everything , but they gave me very wrong/unreal information . Since i arrived to airport in Italy i found out everything they told me was wrong and hopefully never attended the Residence Ciampino. They never paid me back my money and said do what you can in whatsapp . I Believe all misunderstanding happened based on their English , and Non-flexible approach.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Il est clairement indiqué que les reception se font jusqu'a 21H30 nous sommes arrive a 20H00 et il n'y aviat absolument personne.

6/10 Okay

Verified traveller

Liked: Cleanliness

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Residence in zona tranquilla
Posto in una zona poco trafficata e molto tranquilla.le fermate dell'autobus a due passi.camera e bagno sporco e bidè rotto

8/10 Good

giuliano

Liked: Staff & service

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
receptionist
The receptionist was nice and helpful but absent most of the time. It will be good if he puts a second in his place when he can't be there.

6/10 Okay

Frank, Haarlem

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hotel Ciampino.
Eigenaar aardig, vriendelijk en behulpzaam. Hotel is zeer eenvoudig, luidruchtige kamers, bij aankomst moet je apart telefonisch bellen om de eigenaar te laten komen en om dan verder geholpen te worden en kamers moeten nog verder in orde gemaakt worden. Tv heeft maar 1 zender: RAI 1. Hoeft geen uitgebreide zenderpakket aanwezig te zijn maar alleen deze zender is toch erg weinig.

4/10 Poor

Carlos, bogota colombia

Disliked: Staff & service, property conditions & facilities
regular
Para un dia de paso y sin flia esta bien aunque la zona esmuy buena y la comida que ofrecen los restaurantes que estan al alrededor la recidencia como tal muy regular

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

2/10 Terrible

Gianpaolo, COSENZA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Praticamente un disastro...
Camera micro scopica, l'igiene della camera lasciava a desiderare, nonostante avessimo avvisato del nostro arrivo notturno non abbiamo trovato nessuno siamo stati aperti a distanza con codice la camera, nella camera non vi era carta igienica e nonostante fosse una doppia vi era solo un telo doccia! l'unica nota a favore la facilità di parcheggio ! Si trovava circa 5 km dall'aeroporto di ciampino.

4/10 Poor

mariel, palma

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Hotel muy alejado del centro, pero buen barrio.
No limpiaban las habitaciones. Mi reserva tenía el desayuno incluido y jamás me lo dieron. La habitación bien. El personal sólo lo vi 2 veces en 5 días. Nunca había nadie en recepción .

4/10 Poor

guillaume, ciampino

Disliked: Room comfort
L hôtel trop loin
C est hôtel fait pour une nuit pas plus, très mal desservi, taxi chère pour le peu de km à faire à partir de l aéroport. Après 22h c est le parcours du combattant, les taxis ne sont pas intéressés pour une course de 6km. Pour se rendre à Rome il faut anticiper le voyage

10/10 Excellent

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Ottimo
Vicinissimo alla stazione dei pullman con la quale ci si può muovere con gran facilità, hotel gradevole personale accogliente e con la possiilità di poter ritornare in stanza a qualsiasi orario.

2/10 Terrible

Antonino

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mai piu
Tutto sporco nessuna collazione

6/10 Okay

Rita Brigitta, Párizs

Liked: Cleanliness
Disliked: Staff & service
Külváros
Mivel szerettünk volna még egy napot Rómában maradni ,ezért választottam ezen szálláshelyet, "mely nem hotel" , csak egy vendégház.A bejelentkezés 13 ó lehetséges ,ennek ellenére a a tulajdonos 1,5 később ért oda. Maga a szoba tiszta ,és rendezett egy éjszakára négyünknek ennyi pénzért megfelelő volt. Klima volt , de nem működött !!!! Röviden ennyi......

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Non più di 5
Non sono rimasto molto soddisfatto, prima di tutto quando ho ordinato il soggiorno il colsenter mi ha detto che nel prezzo era inclusa la colazione ed invece io e la mia famiglia abbiamo dovuto spendere 15 euro per tre giorni, poi dietro la porta c'era un foglio dove era scritto chi vuole che sia fatta la camera non lasci nulla sui letti e se si voleva gli asciugamani puliti di lasciarli in terra nel bagno, cosa che abbiamo fatto sperando che tutto ciò venisse fatto, invece la sera tornati in stanza non solo non erano stati rifatti i letti, ma non erano neanche stati cambiati gli asciugamani, cosa che ci siamo dovuti fare la doccia e asciugare con quelli del giorno prima. Per quanto riguarda il televisore abbiamo trovato un TV che si vedeva il video per metà lo ha cambiato e si vedeva una riga nel mezzo, penso che la cosa meglio era il condizionatore. Io sconsiglio questo tipo di b&b oltretutto è situato in un condominio.

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
À améliorer
Ça commence par une attente dehors car la personne ne se trouve pas sur les lieux. Il faut demander les oreillers car non prévus. Pas de grandes serviettes car problème avec la laverie d'après le proprio. La climatisation est en mode économique avec la chaleur ambiante (fonctionne 1/4h) puis il faut se lever toute ma nuit afin de pouvoir la remettre. Bref un séjour infernal.

4/10 Poor

Salvatore, Caserta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
pessimo hotel
Tutto pessimo. Non lo consiglio a nessuno.

2/10 Terrible

stephane, Normandie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bof, bof...
Chambre juste suffisante pour attendre un vol matinal à Ciampino, car aucune insonorisation entre les chambres et self-check-in un peu déstabilisant...