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Reviews of Best Western Hotel Rome Airport

4 out of 5
Best Western Hotel Rome Airport
Via Portuense, 2465, Fiumicino, RM

Reviews

8.0

Very good

Rating 10 - Excellent. 404 out of 1005 reviews" "
Rating 8 - Good. 328 out of 1005 reviews" "
Rating 6 - Okay. 134 out of 1005 reviews" "
Rating 4 - Poor. 77 out of 1005 reviews" "
Rating 2 - Terrible. 62 out of 1005 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Lots of construction in the area. Hotel staff were great.
Stayed 1 night in Apr 2024

6/10 Okay

Ashraf, Pottstown

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
was not what we hoped for, worst bed in italy trip. and very noisy next to the airport
Stayed 1 night in Apr 2024

6/10 Okay

Nancy

Travelled with group
Liked: Staff & service
Disliked: Amenities
Did not care for surrounding area. Limited restaurant's. (1) Overall appearance felt dirty.
Stayed 1 night in Apr 2024

8/10 Good

priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and cooperative.
Stayed 1 night in Apr 2024

8/10 Good

Jessica, Iron Bridge

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for travellers who need a place to sleep before getting to an early flight at FCO. They offer a shuttle to and from the airport that is advertised at €8/person (there is a “tourism tax” added on top of this they don’t mention until you pay, so if you have more than three people, call a cab and negotiate the price with the driver)
Stayed 1 night in Apr 2024

8/10 Good

Sandra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff Desiree was great, very accommodating, answered many questions.
Stayed 1 night in Apr 2024

8/10 Good

Max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Property/Hotel is ideal if you are on transit waiting for your flight the next day from FCO or just like us we arrived late at FCO and decided to stay in a hotel nearby the airport before hitting Rome Central area. We did manage to rest for the night after 20 hours flight from California . The hotel room itself is small and the toilet and shower room is really very very small. Although it was clean and very quiet. The breakfast buffet is above average for the price we pay. At least we were not hungry as we proceeded our day to central Rome. Staff are very friendly and accommodating. Very easy to get a taxi cab with the help of the front desk. From the Airport to the Hotel will cost you 25 euro. From the hotel to central Rome will cost you 70 euro but it was very convenient ride.
Stayed 1 night in Apr 2024

6/10 Okay

Craig

Travelled with group
Liked: Cleanliness, staff & service
Close to the airport. Hotel was under renovation and rooms are very small. Restaurant was good
Stayed 1 night in Apr 2024

10/10 Excellent

Juan, San Salvador

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and the food at the restaurant is very good
Stayed 1 night in Mar 2024

10/10 Excellent

Taleia, Twinsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Kenneth, Saskatoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easter Brunch, proximity to Rome airport and car rental and helpful and friendly staff
Stayed 1 night in Mar 2024

8/10 Good

Brenda

Travelled with family and small children
Liked: Staff & service
Hotel is very convenient to the airport. We took a taxi there and it was just as cheap as the shuttle because we were a family of four. Super convenient have the shuttle to the airport. It’s a short 10min drive. The breakfast is a good variety and the restaurant was delicious for dinner. Our taxi driver told us we were located in a great fishing area and we were a short walk to the river with lots of dining options. We didn’t have time to explore but we do it next time.
Stayed 1 night in Mar 2024

8/10 Good

zhenhui

Travelled with group
Liked: Cleanliness, staff & service
large clean bedroom. But strange shower... I made a mess of water on the floor, because the door of shower didn't close well..
Stayed 1 night in Mar 2024

10/10 Excellent

Nir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Harjeet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located if you have an early flight as we did. Overall, it is wonderful and well-maintained. Staff is very friendly. We particularly appreciated that they have a shuttle service (at a surcharge) for the airport, which takes the stress out if you have an early flight. Very limited dining options though.
Stayed 1 night in Mar 2024

6/10 Okay

Cindy

Travelled with family
Liked: Staff & service
Facilities too old, room, carpet, everything. Staff are friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Marshall Jeanese

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024

6/10 Okay

KOICHI, Washington

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The hitel is ongojng a renovation. Upon check-in, my room keys were not working so I returned to the reception. The staff told me how to use the keys. I told him I have stayed in many BW hotels and I know how the keys would work.
Stayed 1 night in Mar 2024

10/10 Excellent

Joanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and very clean room. It is very convenient that the hotel provides shuttle to the airport. The restaurant in the hotel is very good. Excellent food and great service !
Stayed 1 night in Mar 2024

10/10 Excellent

AnnaEmiliana

Liked: Cleanliness, staff & service, property conditions & facilities
Very good check in service. Attentive and professional
Stayed 1 night in Feb 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel to stay, totally recommended.
Stayed 1 night in Mar 2024

4/10 Poor

geun

Disliked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very nice! The room was spacious but the beds were not very comfortable. But we had a nice stay.

6/10 Okay

Silvina

Travelled with family
Disliked: Property conditions & facilities
Hotel is close to the airport but nestled in an area mixed with industrial, commercial and residential properties that at night looked a little scary. The hotel is updated but lacks maintenance. Carpets in hallway were worn out and filthy, some electrical outlets in our room were not working, a/c was not working. Priced affordable and convenient for a one night stay if you are traveling in or out of Fiumicino. But I would have paid more to stay in a better place.
Stayed 1 night in Mar 2024

8/10 Good

Violeta

Stayed 2 nights in Feb 2024

10/10 Excellent

Carolyn, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very congested area.
Stayed 1 night in Feb 2024

10/10 Excellent

Patrick, Hamilton

Stayed 1 night in Jan 2024

4/10 Poor

Daniel

Disliked: Property conditions & facilities
HAZARDS ABOUNDED
Room was OK, but cramped. Bathroom was a DISASTER! Slippery floor on shower stall threatened to result in severe cuts from glass enclosure; however, perhaps worse, stall failed to drain properly. Consequently, when I emerged from shower, water was already flowing from spacious bathroom's floor into adjacent bedroom. Flooding aside, this expanded the physical danger of slipping on the floor. Sadly, when I informed early morning desk personnel, he seemed unsurprised and unenthused about follow-through. He mumbled that Housekeeping staff will look into it.
Stayed 1 night in Oct 2023

8/10 Good

Irene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Carmine

Stayed 1 night in Jan 2024

4/10 Poor

claudio

3 different key and no one worked took me more the half hour back forth, pretty sad experience not coming back ever
Stayed 1 night in Jan 2024

10/10 Excellent

Lorraine

Liked: Cleanliness

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location, fairly clean, great service
Check in was warm, and the shuttle is very convenient. The rooms are comfortable and fairly clean. While packing, I looked under the bed to get a shoe, and saw a couple pairs of socks that weren’t ours. The sheets, towels, bathroom, etc. were clean, but the room was not deep cleaned between guests. The town is very nice and it is enjoyable to walk around the area if you’re staying the night before or after a flight. Overall recommend, just encourage a deeper clean of rooms between guests.
Stayed 1 night in Dec 2023

10/10 Excellent

Beverly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and pleasant
A very convenient location to the airport and the shuttle service offers a variety to times for pick up and drop off. It is a short walk into the small town however the town was quite nice. Visited during Christmas holiday and the town featured a charming Christmas market.
Stayed 1 night in Dec 2023

8/10 Good

Carlos

Stayed 7 nights in Dec 2023

8/10 Good

Chad

Liked: Cleanliness, amenities

8/10 Good

Anthony, Toronto

Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and had a shuttle.
Stayed 1 night in Dec 2023

8/10 Good

Alberto Mario, Laval

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Poor bathroom ventilation - perhaps due to vent malfunction? Shower head wall support was loose. Breakfast was excellent.
Stayed 1 night in Dec 2023

8/10 Good

Braden

Stayed 1 night in Dec 2023

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the FCO airport via shuttle. Modern facilities. Nice dining restaurant. Friendly front desk staff helped arrange our shuttle back to the airport for our departure home. The only thing to suggest is the shower head was not convenient. We only had the option of the rain shower and I didn't want to get my hair wet, so it was very difficult to shower to avoid that. Otherwise, the facility is very nice.
Stayed 1 night in Dec 2023

8/10 Good

Justin

Business traveller
Liked: Cleanliness, staff & service
Close to port and great local food.
Stayed 1 night in Dec 2023

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

carla

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is under construction. Not very much parking available. Property was also pretty dirty.
Stayed 1 night in Nov 2023

10/10 Excellent

Khyber

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and service. Thank you, Expedia.
Stayed 1 night in Nov 2023

10/10 Excellent

JOAQUIN

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facility and freindly staff
Stayed 1 night in Nov 2023

8/10 Good

Bojan, Etobicoke

Stayed 1 night in Sep 2023

8/10 Good

Zenaida

Liked: Staff & service, property conditions & facilities
It was transient Over night stay Ww are satisfied The food excellent
Stayed 1 night in Nov 2023

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here our last night in Rome to be close to the airport. Very Nice and Convenient
Stayed 1 night in Nov 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023