Terrace/patio

Reviews of Hotel Franklin Feel The Sound

3 out of 5
Hotel Franklin Feel The Sound
Via Rodi 29, Rome, RM

Reviews

8.6

Excellent

Rating 10 - Excellent. 325 out of 688 reviews" "
Rating 8 - Good. 276 out of 688 reviews" "
Rating 6 - Okay. 56 out of 688 reviews" "
Rating 4 - Poor. 24 out of 688 reviews" "
Rating 2 - Terrible. 7 out of 688 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Eileen

Disliked: Staff & service
Absolutely no chance that this is a 4 star hotel. Paint peeling off the roof and the entire room was tired and not clean. Breakfast was so disappointing and the staff were the rudest I have ever met. I loved Prague but the hotel was dilapidated and the staff were dreadful. I actually complained to Jet2 whilst there.
Stayed 3 nights in Mar 2024

8/10 Good

Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lena in Italy
Room and bathroom was very clean. Not a brand new bathroom but had all the necessary amenities. Location and price were good.
Stayed 2 nights in Sep 2023
Response from Stefano on Sep 17, 2023
Hello Helena ,We wanna thank you for a good review during and after your stay in our hotel , we wish you well and hope to see you soon .

6/10 Okay

Telma, Miami

Travelled with family
Liked: Staff & service, property conditions & facilities
It was a unpleasant odor all the way inside the property and they try to cover and was even worst
Stayed 1 night in Jul 2023
Response from Stefano on Jul 27, 2023
Hello Telma,We are sorry for your inconvenience, unfortunately as you know, we try to offer the best comfort even if we have very high temperatures

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good stay with one glitch
Overall we had a good stay. It was a unique hotel - we had a mirror disco ball in the bathroom. Comfy beds, good a/c. Location was good for the Vatican. Our issue was with the service. Stefano in particular. We were quoted one price for an airport transfer and then an hour later with Stefano, we were quoted 20 euros higher and he gave us quite an attitude. I was shocked that someone in hospitality would behave this way. He should not be front facing with customers. We all got the vibe from him that he hated tourists.
Stayed 1 night in Jul 2023
Response from Giovanni on Jul 14, 2023
Thank you for your kind review, we have seen the problem with the price of the transport service. to improve the service we agreed with a NCC company (using the car only Mercedes Benz much more comfortable and clean!), then the prices also depend on the working hours (night or holiday) and on the number of people, therefore we hope you understand the prices are slightly more than regular TAXI.

8/10 Good

maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Jun 2023
Response from Stefano on Jul 4, 2023
Thanks for you staid in Hotel Franklin Feel the Sound

10/10 Excellent

Cheryl Ann Hall MS LPC for

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Gem of a tiny place. I will definitely stay again in this one of a kind place. Breakfast delicious and cute atmosphere.
Stayed 2 nights in Jun 2023
Response from Kumiko on Jun 8, 2023
Thank you very much for leaving us this comment. We are happy that you liked the location of the hotel and the services available to our customers within our structure.

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely 2 night stay here. Room was clean, bed and pillows were super comfortable and hotel was walking distance to the Vatican. We had a toddler with us, and found the facilities were adequate for our family.
Stayed 2 nights in Apr 2023
Response from Stefano on Apr 17, 2023
We thank you very much for your good appreciation about our service ,hope to see you soon in Rome .Staff Hotel Franklin Feel The Sound in Rome

10/10 Excellent

roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel for the price was a great value
Response from Stefano on Jan 5, 2023
Gentile Sig. Roberto, La ringraziamo molto per aver speso del tempo nello scrivere questo commento dopo aver soggiornato nel Nostro Albergo. Siamo felici che abbia trovato gentilezza da parte del Personale e anche gradito i nostri servizi.

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easily accessible by public transport from the main stations, but still in a more quiet area. The check in went very smoothly and the staff is very nice and welcoming, they let us leave our luggage after check out for the rest of the day. The room was very nice, clean and we were not disappointed by the disco ball in the bathroom ! Overall a great experience !
Stayed 2 nights in Nov 2022
Response from Marco on Nov 19, 2022
We thank you very much for taking the time to write this comment after your stay in our hotel. We are happy that you found kindness from the staff and also appreciated our services.

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2022

8/10 Good

kyeom ah

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2022

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022
Response from Kumiko on Aug 26, 2022
Thank you so much for your great review. We are glad that you enjoyed your stay here. We hope to see you soon again. Thanks and best regards.

4/10 Poor

Jocelyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff were friendly and very accommodating. The AC (aircon) was very weak causing the room to be so warm and hot! We couldn't sleep well. We reported it but nothing happened. The wifi was so weak and we can't use it well for our personal use.
Stayed 5 nights in Jul 2022
Response from Stefano on Aug 15, 2022
We thank you very much for your opinion, we are very sorry if the room was not to your liking, unfortunately in the last 3 months in Rome it has been very hot and sometimes we cannot offer our 100% quality service. Sincerely Staff Hotel Franklin in Rome

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel service. The room has a very good AC. The breakfast can have more variety. 10 min from Vatican
Stayed 4 nights in Jun 2022
Response from Kumiko on Jun 24, 2022
Thank you for your review and for your opinion. We have limited space in the breakfast room to put more foods, but we hope to find the way to improve our services. We hope to see you again. Thanks and kind regards.

10/10 Excellent

IAIA (Mariarosaria)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Stayed 10 nights in Apr 2022
Response from Stefano on May 5, 2022
Le siamo molto grati per questo ottimo giudizio , siamo felici che si è trovato bene. Cordiali Saluti

10/10 Excellent

Babette

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hotel Franklin Feel the Sound were always ready to help with any concerns. The breakfast buffet was excellent. Rooms were not big but very comfortable. Who can complain when you have a disco ball in your bathroom. Really enjoyed our stay at this Hotel. Five Stars!!
Stayed 8 nights in Apr 2022
Response from Stefano on Apr 17, 2022
Thanks for your excellent opinion, I hope to see you again in Rome soon. Best regards

10/10 Excellent

Luis F

Stayed 3 nights in Apr 2022

10/10 Excellent

Karen, California

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, very close to all the acitivties we wanted to do. Metro was about a 10 minute walk. Bathroom has a nice little disco ball.
Stayed 6 nights in Jan 2020
Response from Elena on Jan 21, 2020
Thank you for your review. We are really happy to know that you enjoyed your stay in our hotel. We hope to see you soon. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Old favourite, clean and reliable. Good value for money. Easy access by car from the ring road without crossing the city.
Stayed 3 nights in Jan 2020
Response from Elena on Jan 18, 2020
Thank you very much for this great comment. We are really happy that you enjoyed your stay in our hotel . We hope to see you soon in our beautiful city. Best regards

8/10 Good

Cheang, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decoration is unique. The room is clean and spacious.
Stayed 2 nights in Dec 2019
Response from Elena on Jan 8, 2020
Thank you very much. We are happy to know that you appreciated the music theme and thank you for pointing out the cleaning of the rooms. Best regards

10/10 Excellent

Francine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time Jose’ Elena and the rest of 24 hour front desk crew were amazing 😉
Stayed 14 nights in Oct 2019
Response from Elena on Nov 13, 2019
Thank you very much for this great review. We are really happy that you enjoyed your stay in our hotel. Hope to see you soon. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an great stay at the “Franklin hear the Sound” Jose’ and all the front desk crew were amazing. Would highly recommend.. King size beds we’re very comfortable and room was serviced every day.. fresh towels, coffee and complimentary water was left in our refrigerator every day. Bus one block away and short walk to town center for shopping cafes and metro!
Stayed 7 nights in Oct 2019
Response from Elena on Nov 3, 2019
Thank you very much for this great review, we are really happy that you enjoyed your stay in our hotel. We hope to see you soon. Kind regards

10/10 Excellent

Verified traveller

Stayed 4 nights in Oct 2019
Response from Elena on Oct 18, 2019
Thank you very much for this great review. We hope to see you soon . Kind regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decor, using snare drums for end tables. Great continental breakfadt
Stayed 3 nights in Oct 2019
Response from Elena on Oct 12, 2019
Thank you very much for your comment. We are really happy that you appreciated the musical theme of our hotel and also our continental breakfast. We hope to see you soon. Regards

8/10 Good

Verified traveller

Stayed 2 nights in Aug 2019
Response from Elena on Sep 2, 2019
Thank you for your review. We hope to see you soon. Kind regards

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden musical Gem
A little far from the station but doable if you only have 1 bag each. There are good restaurants nearby with really reasonable prices that the staff can recommend. The theme is very musical and in our room we had snare drums as night tables. The bathroom had a second optional light that was blue and shone on a disco ball. Sadly the aux connection on the cd player/radio didn't work. Room cleaning was okay but missed essentials like more coffee or tissue in the restroom. The front desk staff was excellent giving great advice about the local area from food to markets. The breakfast you can have there was great for 5 Euro a person buffet style breakfast. Includes some meat, fruit, breads, pastries, coffee, jam, Nutella and more. Was a little difficult to find. I'd recommend to them to post a picture of the door ornaments to make it easier for travelers.
Stayed 4 nights in Aug 2019
Response from Elena on Aug 11, 2019
Thank you very much for your great comment. We are really happy that you enjoyed your stay in our hotel and that you appreciated our continental breakfast. We also want to thank you for your precious advice. Kind regards

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019
Response from Giovanni on Jul 17, 2019
Thanks for you stay in Roma with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great and the room was clean and spacious.
Stayed 1 night in Jun 2019
Response from Elena on Jul 3, 2019
Thank you very much for this great comment. We hope to see you soon. Kind regards

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Elena on Jul 4, 2019
La ringraziamo molto per il suo giudizio. Cordiali saluti

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019
Response from Giovanni on Jun 15, 2019
Grazie!!!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice garden, cleanines, polite and helpful staff, nice neighborhood
Stayed 4 nights in May 2019
Response from Elena on May 31, 2019
Thank you very much for your great comment. We are happy that you enjoyed our hotel. Kind regards

10/10 Excellent

Ilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Giovanni on May 20, 2019
Hello, Thank you very much! See you May 2020. Giovanni

10/10 Excellent

jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, great staff
I had many airline problems which lengthened my stay unexpectedly, the hotel staff were extremely helpful in helping me sort it all out.
Stayed 1 night in May 2019
Response from Elena on May 13, 2019
Thank you very much for your great comment. We are happy that you enjoyed your stay and we hope that we can be your chioce for your next travel in Rome. Kind regards

8/10 Good

T, GB

Liked: Cleanliness, property conditions & facilities
Very dark rooms. Strong drainage smell. Very clean and comfortable despite. Staff super friendly and helpful
Stayed 4 nights in Dec 2018
Response from Giovanni on Jan 2, 2019
Hi, maybe you did not find any switch, if it turns on the light will be luminous. our all rooms are with big luminous windows. anyway I thank you for your good comment and see you soon. thank you!

6/10 Okay

DianeandBillK, New York

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is staffed by caring individuals who strive to make the guests welcome, but it falls short in terms of upkeep and amenities. We honeymooned here eight years ago and found a quite different ambiance. The rooms are tiny and stoic. They lack a feeling of being comfortable after a day of touring, etc. there's no comfortable area in check in or the room to relax. Also, we were surprised that there was none of the typical hotel amenities like shampoo, conditioner etc. that one expects in their room. Formerly, they had lovely displays of same. Transportation is a bit of a walk to the nearest metro, Octaviano station. The neighborhood is lovely and authentic, but bit of a stretch to catch a taxi. The staff is happy to call one of asked, but don't expect the accessibility on the street. The staff was very polite at all times. They indicated they are trying to upkeep after many ownership turnovers. We did leave earlier than expected due to family emergency and left several days room cost on the table due to non refundable proviso through Expedia. This is very unfortunate.
Stayed 11 nights in Nov 2018
Response from Jos on Jan 2, 2019
Hello Sir, We are very sorry that you did not enjoy your stay with us and we will try to improve for some of the thinks that you mention . We can't do anythink for the position of the Hotel and the mesure of the rooms, that you seem to like eight years ago and not now :(

8/10 Good

M, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful small hotel close to the Vatican. Excellent continental breakfast, polite staff, bonuses included rental bikes and loaner umbrellas. Could have been a tad cleaner, drain in bathtub was slow due to some debris and hair that wasn't cleared away before we arrived, but everything else was top notch.
Stayed 9 nights in Oct 2018
Response from Francesca on Nov 7, 2018
Thank you very much for taking the time to write your review. We appreciate very much for giving us an excellent receptacle for our hotel, which is always ready to give its best to guests with suggestions regarding the city and beyond. We look forward to having you back as a guest in the near future.

8/10 Good

KathleenSamuels, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we pulled up to the hotel the area looked a bit sketchy but as it turned out it was ok we felt safe. The hotel was clean our rooms where a good size and the customer service was polite and welcoming. We had a very good stay and we were very comfortable. We enjoyed a Italian continental breakfast, boiled eggs, meats, lots of breads, yogurts, cereal, coffee tea and juices.
Stayed 2 nights in Oct 2018
Response from Francesca on Nov 7, 2018
Dear Sir, We thank you for your wonderful comment and we are grateful that our Hotel has become a reference point for your stay in Rome. Our goal is to offer the utmost attention to our guests to be able to get them back when they choose our wonderful city as their destination for work or pleasure. Kind regards

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Excelent position and very good staff . The room is very comfortable, the cleanliness is good
Stayed 1 night in Oct 2018
Response from Giovanni on Oct 12, 2018
Thanks for you stayed and like the Hotel Franklin Feel the Sound.

8/10 Good

Aileen

Liked: Cleanliness, property conditions & facilities, room comfort
Nice size room. Big bathroom, nice open shower. Clean. Nice selection of music. Inadequate lighting. Would have liked to use garden area for relaxing/eating breakfast, but mosquitos kept that from happening. Overall, good experience.
Stayed 4 nights in Sep 2018
Response from Giovanni on Oct 5, 2018
Thanks for your nice comment, we will change the lights in garden and will be more lighting. Thanks again and have a nice trip. Staffy

10/10 Excellent

Reynald(Rey)M., North Wales U.K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to st. Peter basilica Rome
Franklin hotel feel the sound, nice accommodation to stay. Good ambiance, accommodating staff and lovely place it is near to tourist spots. Definitely highly recommended to my friends. Special shout out to Filipino staff #keep on dreamin#
Stayed 4 nights in Jul 2018
Response from Giovanni on Aug 1, 2018
Dear Reynald, Thank your very much! have a nice trip in Rome.

10/10 Excellent

Claudia, Naples Fl.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great staff very clean and comfortable
Stayed 2 nights in Jun 2018
Response from Giovanni on Jul 24, 2018
Dear Cludia, Thank you! and you've been all right, liked the Franklin Feel the Sund hotel. Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Our stay at the hotel was very comfortable and the location of the hotel was in a good location literally 15 minutes walk from the vacant and catching the metro was very convenient and also it’s near our most popular pizza restaurant called bonchi which is absolutely out of this world
Stayed 3 nights in Apr 2018

8/10 Good

YMP, Boton, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money
If you like walking in Rome this is the hotel for you. Great location.
Stayed 4 nights in Feb 2018
Response from fineas on Feb 24, 2018
Thanks for your review. We are happy that you found yourself well in our hotel. We hope to see you again soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed comfortably and secure, my room was very clean and the staff was absolutely great very helpful especially a guy named jose I will definitely recommend it to anyone I will surely come back thank you very much! !
Stayed 6 nights in Jan 2018
Response from Jose on Jan 29, 2018
Thank you very much for your review. We are very pleased that you enjoyed our hotel. We hope you can come back to us when you want

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice boutique hotel!
Supernice staff and great location! Clean and comfortable rooms.
Stayed 7 nights in Dec 2017
Response from fineas on Jan 8, 2018
Thank you for choosing our hotel. we were very happy to have you as our guest. and we are happy that our services have satisfied your needs. we hope to see you again soon

8/10 Good

OAC, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel near enough to the city centre.
Pleasing hotel experience. Helpful staff. Always clean. Few glitches like running out of egg 1 day out of 3 & leaving my room door open after cleaning. Busy link road, traffic can be heard from your room.
Stayed 5 nights in Dec 2017
Response from Fineas on Jan 4, 2018
Thank you for living in our hotel. We were very happy to have you here and you were comfortable with us. we hope to see you again soon

10/10 Excellent

Noridah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel the Sound of music...literally
My stay Franklin Feel the Sound was great. There were numerous eateries around and the metro was not too far way. The room was clean and the ambience to the room was nice.
Stayed 2 nights in Dec 2017
Thank you for living in our hotel. We were very happy to have you here and you were comfortable with us. we hope to see you again soon

6/10 Okay

steve, london uk

Liked: Cleanliness, staff & service, room comfort
Nice clean basic hotel
Nice hotel, walking distance to the Vatican , good transport links to centre of rome
Stayed 5 nights in Oct 2017
Response from Fineas on Nov 13, 2017
Thank you for your positive comments about our Hotel. We were delighted to had you as our guest and we are so satisfied that you enjoyed our original environment. We are so sorry for the noise that you've heard. We all hope to see you again. STAFF HOTEL FRANKLIN feel the sound

6/10 Okay

liz, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not as expected
The room wasn’t particularly clean, the staff were not very helpful, apart from one guy. Overall I was disappointed
Stayed 3 nights in Oct 2017
Response from Fineas on Nov 13, 2017
Hi Liz, we are so sorry if you don't like so much to stay in our hotel. Our rooms are cleaned everyday by our room maids who are always very careful to do all that they have to do. Our staff search all time to help our customers better than they can. We hope to see you again soon to repair. Staff Hotel Franklin Feel The Sound

10/10 Excellent

Frances, New Jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - close to the Vatican
Staff are very courteous, helpful and always available when you need them. Renato (morning shift) and Jose (evening shift) were excellent. They even took care of our luggage while we were touring the Vatican. We love the disco theme esp.. the very updated bathroom. I highly recommend this hotel.
Stayed 1 night in Oct 2017
Response from Fineas on Nov 13, 2017
Thank you for your positive comments about our Hotel. We were delighted to had you as our guest and we are so satisfied that you enjoyed our original environment. We are so sorry for the noise that you've heard. We all hope to see you again. STAFF HOTEL FRANKLIN feel the sound