2/10 Terrible
Isabella
Business traveller
Apr 14, 2024
Disliked: Staff & service, property conditions & facilities
I came to check in to the hotel after a long day of working. Around 11:30 pm. Upon entering the facility the door was locked and the front desk shut. There was a phone to call the desk.
I, a woman traveling alone was greeted by a man also in the walk way who harassed me and made me feel VERY VERY unsafe. When I called it was met with no answer and a call center was called. They called twice with no answer. This whole time I’m getting harassed by this man. They ended up calling the GM who said they would call someone and have them let me in. I really wanted to go back to my car and leave I was nervous he would follow me out. I stayed in and waited. Finally another man who had a key was passing. He also harassed. I ran inside after the man because I was scared. I made sure to shut the door because it is supposed to automatically lock. The man who was harassing me ran, opened the door up and ran inside too!! I got on the elevator so fast and went to the top floor calling my emergency contact. I didn’t know where to go I felt trapped and very scared for my safety. I finally went back down stairs after 15 minutes. And knocked on the door to the office. Finally someone answered- which informed me he had just woken up. He was cussing a bunch and telling me about how terrible his day was and mad bc got called in. I informed him about the man harassing me and he said “me too” said the GM told him that they had a room for him. NO way. They also lost my res and booked my room out 0/10
Isabella
Stayed 1 night in Apr 2024