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Hammock Hotel Rochester Niagara Falls

3.5 star property
Pet-friendly hotel with free parking connected to a shopping center in Rochester

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June 2024

Hammock Hotel Rochester Niagara Falls

Photo gallery for Hammock Hotel Rochester Niagara Falls

Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Breakfast served
Separate tub and shower, eco-friendly toiletries, hair dryer, towels
Fitness facility

Overview of Hammock Hotel Rochester Niagara Falls

Reviews
3.0

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
1501 Ridge Rd W, Rochester, NY, 14615
  • Popular LocationMall at Greece Ridge3 min drive
  • Popular LocationKodak Center for Performing Arts3 min drive
  • AirportRochester, NY (ROC-Greater Rochester Intl.)9 min drive
  • Popular LocationUniversity of Rochester11 min drive
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Room options

View all photos for Deluxe Room, 2 Queen Beds

Floor plan

Deluxe Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 5
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Jetted Tub

Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Premium Suite, 1 King Bed, Jetted Tub

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Separate tub and shower, eco-friendly toiletries, hair dryer, towels

Studio Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Sofa bed - double
Pillowtop bed
Blackout drapes/curtains
  • Sleeps 5
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Premium bedding
Blackout drapes/curtains
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

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May 3 - May 4
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About the area

Rochester

Located in Rochester, Hammock Hotel Rochester Niagara Falls is connected to a shopping center. Kodak Center for Performing Arts and Rochester Museum and Science Center are cultural highlights, and some of the area's activities can be experienced at Strong and ARTWalk. Lake Ontario and Highland Park are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing and winery tours.
Visit our Rochester travel guideOpens in a new window

What's nearby

  • Mall at Greece Ridge - 3 min drive
  • Kodak Center for Performing Arts - 3 min drive
  • Strong - 9 min drive
  • University of Rochester - 11 min drive
  • Rochester Institute of Technology - 15 min drive

Getting around

  • Rochester Station - 11 min drive
  • Greater Rochester Intl. Airport (ROC) - 10 min drive

Restaurants

  • McDonald's - 3 min drive
  • Chick-Fil-A - 19 min walk
  • Red Robin Gourmet Burgers - 3 min drive
  • Outback Steakhouse - 14 min walk
  • Chipotle Mexican Grill - 12 min walk

About this property

Hammock Hotel Rochester Niagara Falls

Hotel near Kodak Center for Performing Arts
Located close to Strong and ARTWalk, Hammock Hotel Rochester Niagara Falls provides a shopping mall on site, a garden, and dry cleaning/laundry services. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a 24-hour business center.
Other perks at this hotel include:
  • Free self parking
  • Bike rentals, RV/bus/truck parking, and an electric car charging station
  • Express check-out, luggage storage, and a computer station
Room features
All 81 rooms have comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 32-inch LCD TVs with premium channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Shopping mall

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 40
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 8 and July 1.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out fee: USD 40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Hotel Rochester West
Comfort Inn West Rochester
Comfort Inn Rochester
Comfort Inn West Hotel Rochester
Rochester Comfort Inn
Comfort Inn Rochester Greece Hotel
Comfort Inn Greece Hotel
Comfort Inn Rochester Greece
Comfort Inn Greece
Comfort Inn Rochester Greece
Hammock Hotel Rochester Niagara Falls Hotel
Hammock Hotel Rochester Niagara Falls Rochester
Hammock Hotel Rochester Niagara Falls Hotel Rochester

Frequently asked questions

Is Hammock Hotel Rochester Niagara Falls pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of USD 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Hammock Hotel Rochester Niagara Falls?

Self parking is free at this property.

What time is check-in at Hammock Hotel Rochester Niagara Falls?

Check-in start time: 4:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 40 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hammock Hotel Rochester Niagara Falls?

Check-out is at 11 AM. Late check-out is available for USD 40 (subject to availability).

Where is Hammock Hotel Rochester Niagara Falls located?

Located in the heart of Rochester, this hotel is 1.9 mi (3.1 km) from Kodak Center for Performing Arts and within 6 mi (10 km) of Lake Ontario and Strong. ARTWalk and Rochester Museum and Science Center are also within 9 mi (15 km).

Hammock Hotel Rochester Niagara Falls Reviews

Reviews

3.0
Rating 10 - Excellent. 3 out of 87 reviews" "
Rating 8 - Good. 3 out of 87 reviews" "
Rating 6 - Okay. 6 out of 87 reviews" "
Rating 4 - Poor. 8 out of 87 reviews" "
Rating 2 - Terrible. 67 out of 87 reviews" "

2.8/10

Cleanliness

4.2/10

Staff & service

2.6/10

Amenities

2.6/10

Property conditions & facilities

3.0/10

Eco-friendliness

Reviews

6/10 Okay

Jesus

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

6/10 Okay

Erin

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Booked for the free breakfast, they had no breakfast. Got put in the wrong room and had to wait to be put in the right room.
Stayed 3 nights in Nov 2021

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel looked dirty, the room was dirty, the sheets had stains, the room had roaches, the wall and lamp shade had holes and what looked like poop. There were flies in the hallway and inside the room. It was a horrible experience
Stayed 1 night in Oct 2021

2/10 Terrible

Dartanieyne

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not good
Roaches everywhere
Stayed 2 nights in Oct 2021

2/10 Terrible

christine

Stayed 3 nights in Oct 2021

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally there was roaches, and dirty bedding. Literally doesn’t even have a jetted tub in the room. Literally left early and didn’t stay the night because it was disgusting and didn’t want to sleep there. Wasted my money
Stayed 1 night in Oct 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The bed and room had a strong Urine smell!
My sheets were dirty and the bed had a really strong smell of urine. The front desk insisted they were clean but I could see bodily fluid stains. THIS WAS A VERY DISGUSTING EXPERIECE. Shame on Hotels.com for being associated with such a disgusting property.
Stayed 1 night in Oct 2021

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing I liked. The property, the hotel & room was very dirty. When I walked in there was no one at the front desk. They were outside talking. While checking in the front desk person was one her cell phone. The whole time. I asked for a second room key and was told I could only have one as they did not have enough and needed for other guests. When I got to my room the toilet was running, there was used soap and wrapper on the counter, the fire alarm was off the wall sitting behind the TV with no batteries in it. To stop the toilet I had to take the lid off and push the plunger down and there was a large piece of porcelain missing from the tank. The coffee maker in the room was missing the part that holds the filter. The carpet was extremely dirty. At 9:00 just after taking s shower my door opened without a knock or a warning and it was the maid. No breakfast was available even though it said that it was included. The coffee was basically empty and the ¼ cup that was able to get was ice cold which shows it had not been addressed. Very bad experience all around from check in till the time I checked out. Will never stay there again and will make sure to tell others not to stay there…..
Stayed 1 night in Oct 2021

2/10 Terrible

MARIA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything of the hotel, because fire alarm it was disconnected, roaches in the bathtub, the rug so dirty in the room and the hallway, lobby etc.and Finnally I got bite bug.
Stayed 1 night in Oct 2021

2/10 Terrible

Lutz

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Run down. Wallpaper coming off the wall. FILTHY. No towels. NEVER AGAIN.
Stayed 1 night in Oct 2021