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Reviews of Homestay Horn Lake / Southaven MS

2.5 out of 5
Homestay Horn Lake / Southaven MS
6851 Interstate Blvd, I-55 Exit 289, Horn Lake, MS

Reviews

7.4

Good

Rating 10 - Excellent. 239 out of 787 reviews" "
Rating 8 - Good. 239 out of 787 reviews" "
Rating 6 - Okay. 149 out of 787 reviews" "
Rating 4 - Poor. 83 out of 787 reviews" "
Rating 2 - Terrible. 77 out of 787 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Jessica,Thank you for your perfect rating! We're glad to hear that you had a nice stay with us. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back for another great stay in the future! Sincerely, Hotel Manager

4/10 Poor

Kerrie

Disliked: Cleanliness, staff & service, property conditions & facilities
Even though nonsmoking, it smelled like weed and wasn’t real clean. Very basic/bare minimum.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Kerrie,It is disappointing to learn that your accommodations left a bad impression on you. As a hotel or property, we never tolerate things like weed or any such things in our hotel or premises. Keeping our guests safe is our highest priority. Also, we have noted all the other issues you had during your stay and taken the necessary actions to resolve them. We appreciate your understanding and continued patronage.Sincerely, Hotel Manager

4/10 Poor

Chris, Marshall

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Mar 22, 2024
Dear Chris,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

8/10 Good

Klarice

Liked: Cleanliness, staff & service
Shower wasnr accommadating.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Mar 15, 2024
Dear Klarice,Thank you for your feedback and for choosing to stay with us. We apologize for any inconvenience you experienced with the shower during your stay. Our team will look into this matter to ensure any issues are promptly addressed. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can do to improve your experience for future stays, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for a more accommodating experience in the future.Sincerely, Hotel Manager

2/10 Terrible

Kenya

Disliked: Cleanliness, staff & service, property conditions & facilities
Wouldn’t recommend this to no one dirty condom was left in room they didn’t want to unstop bathroom and had attitude about coming to get the condom out room and said it wasn’t anything that they could do worse place I have ever stayed wouldn’t recommend to no one
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 4, 2024
Dear Kenya,We're deeply sorry for the unfavorable experience you had during your stay. This falls far below our standards of cleanliness and service. We take your feedback seriously and will address these issues immediately to prevent them from happening again. Please accept our sincerest apologies, and we understand if you choose not to recommend us.Sincerely, Hotel Manager

2/10 Terrible

Kaylie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty rude
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 28, 2024
Dear Kaylie,We're sorry to hear that your experience was less than satisfactory, and we apologize for any inconvenience. If you could provide more details about your concerns, it would help us address the issues and improve our services. Your feedback is important to us, and we appreciate the opportunity to make things right.Sincerely, Hotel Manager

10/10 Excellent

Jimmy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Response from Hotel Manager on Feb 19, 2024
Dear Jimmy, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

10/10 Excellent

Monroe

Travelled with family, Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
I was disappointed with the level of cleanliness about the room. The old smell of the room. Such outdated bed spreads. The tackiness of how the bed was prepared.
Stayed 2 nights in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Monroe,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you rated your overall stay positively. However, we apologize for the disappointment you experienced with the cleanliness and outdated decor of the room. Your comments are important to us, and we'll address these issues with our housekeeping and maintenance teams to ensure improvements are made. We appreciate your honesty and hope to have the opportunity to provide you with a much-improved experience on your next visit.Sincerely, Hotel Manager

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 4, 2024
Dear Brenda,Thank you for your perfect rating! We're glad to hear that you had a good experience during your stay. We appreciate your feedback and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Katrina

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 4, 2024
Dear Katrina,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

8/10 Good

Amber

Stayed 1 night in Jan 2024
Response from Hotel Manager on Mar 22, 2024
Dear Amber,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jan 2024
Response from Hotel Manager on Jan 28, 2024
Dear Joel,Thank you for the perfect 5 out of 5 rating! We're glad to hear that you received good service during your stay. Your satisfaction is important to us, and we appreciate your positive feedback. We look forward to welcoming you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay easy to find
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 9, 2024
Dear Julie,Thank you for the perfect rating! We're pleased to hear that you found the place easy to find and had a good stay. If there's anything specific you enjoyed or if there's anything we can do to make your future even better, please let us know. We appreciate your feedback and look forward to serving you again!Sincerely, Hotel Manager

6/10 Okay

Kyla

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I liked that it was quiet and small but the amenities were not as advertised: no gym and MIA coffee pot in the room.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Jan 9, 2024
Dear Kyla,Thank you for sharing your experience. We're pleased you enjoyed the quiet and intimate atmosphere. However, we apologize for the discrepancies in amenities, such as the missing gym and coffee pot. Your feedback is important, and we'll review our information to ensure accuracy. We appreciate your understanding and hope to have the chance to provide a more accurate and enjoyable stay in the future.Sincerely, Hotel Manager

4/10 Poor

christina

Travelled with family
Disliked: Amenities, property conditions & facilities
Ants in room, fridge does not get items good and cold, the water smells like rotten eggs, noisy, doors slammig, and right by the airport, airplanes coming and going all day and night.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 24, 2023
Dear Christina,We sincerely apologize for the multiple challenges you faced during your stay. It's disheartening to hear about the issues with ants, the fridge, water quality, noise, and the inconvenience caused by the proximity to the airport. Your feedback is crucial, and we are committed to addressing these issues promptly to enhance our guest experience. Our team will work diligently to resolve the problems you've highlighted. We appreciate your understanding and hope you will consider giving us another opportunity to provide you with a more positive stay.Sincerely,Hotel Manager

8/10 Good

Kayla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad..
My 2 night stay was alright. The staff is very accommodating. The location is safe and quiet... not on a very busy highway, but close enough to restaurants and shopping centers. The motel itself is a little worn, but some updates (flooring and paint) to the rooms were attempted, and the price was good. Breakfast is provided, but limited. I was able to get some scrambled eggs and sausage patties my first morning there, but had to settle for a waffle the next morning. The coffee was good :)
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 11, 2023
Dear Kayla,Thank you for sharing your experience. We're pleased to hear that the staff was accommodating, the location was safe and quiet, and you found the room updates satisfactory at a good price. We appreciate your feedback on the breakfast, and we'll use your comments to improve our offerings. We hope to welcome you back for another positive stay in the future.Sincerely, Hotel Manager

8/10 Good

Venisha

Liked: Cleanliness, property conditions & facilities, room comfort
I’ll give it a 4
It was ok, I didn’t like the fact the hotel doesn’t show the outside of the hotel in pictures. I would not had booked it if I knew the doors to the room led to the outside. Overall the was ok
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 6, 2023
Dear Venisha,We appreciate your feedback and the 8 out of 10 rating. We apologize for any confusion about the hotel layout not being clearly represented in the pictures. Your input is valuable, and we'll work on providing more accurate visuals to ensure guests have a clear understanding of the property. We're glad to hear that overall, your experience was okay. If there's anything specific we can improve upon, please let us know. Thank you for choosing to stay with us.Sincerely, Hotel Manager

10/10 Excellent

Barbie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 6, 2023
Dear Barbie,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Excellent

Misty

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 21, 2023
Dear Misty, Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager

8/10 Good

Teresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed. Place to sleep. Clean and staff was very helpful and weo
Stayed 8 nights in Nov 2023
Response from Hotel Manager on Nov 29, 2023
Dear Teresa,Thank you for your feedback and the 4-star rating! We're glad to hear that the hotel was perfect for your needs, providing a clean and comfortable place to sleep. It's great to know that the staff was helpful. If there's anything specific you enjoyed or any suggestions you have, feel free to share. We appreciate your review and hope to host you again in the future!Sincerely, Hotel Manager

6/10 Okay

Karren

Liked: Cleanliness, staff & service
Disliked: Amenities
It was ok. But was required to not take breakfast in your room and had to stay in lobby to eat. The coffee machine had out of service on it for most of my visit. The gym was closed (not available). It was ok service. My rating would be 7/10 because of what I noted above.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 28, 2023
Dear Karren,We appreciate your feedback and are sorry to hear about the inconveniences you experienced during your stay, particularly with the breakfast policy, the coffee machine, and the gym. We strive to provide the best service and facilities for our guests, and we regret that we didn't meet your expectations this time. Your comments will be shared with our team for review and action. Thank you for your rating and we hope to have the opportunity to serve you better in the future.Sincerely, Hotel Manager

8/10 Good

Christopher

Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 14, 2023
Dear Christopher,We appreciate you taking the time out of your hectic day to leave a review regarding your experience staying at our hotel. To get a five-star review on your subsequent visit, please let us know what we can do better.Sincerely, Hotel Manager

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be even better if there was a small coffee pot in the rooms.
Stayed 2 nights in Nov 2023
Response from Hotel Manager on Nov 14, 2023
Dear Susan,Thank you for your feedback and the 4 out of 5 rating. We appreciate your suggestion regarding a small coffee pot in the rooms. Guest feedback is invaluable, and we'll certainly take this into consideration as we work to enhance our amenities. We're grateful for your input and hope to welcome you back for an even better stay in the future. Safe travels!Sincerely, Hotel Manager

10/10 Excellent

Derrick

Liked: Amenities
I really enjoyed my stay at this particular location. It was peaceful and the staff was great.
Stayed 5 nights in Nov 2023
Response from Hotel Manager on Nov 13, 2023
Dear Derrick,Thank you for the perfect 5/5 rating! We're thrilled to hear that you enjoyed your stay and found it peaceful with great staff. We appreciate your positiave feedback and look forward to the opportunity to welcome you back for another enjoyable stay in the future. Safe travels!Sincerely, Hotel Manager

4/10 Poor

Jennifer

Travelled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Online pics are deceiving
It wasn’t what I was expecting. My friend and I were just coming to town for a shopping trip and I guess for $88/night I got what I paid for. The bathroom had a terrible smell but the bed was surprisingly comfortable. Needless to say, I won’t stay there again.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 10, 2023
Dear Jennifer,We apologize that your experience did not meet your expectations. We appreciate your feedback and are sorry to hear about the issues with the bathroom smell. We take your comments seriously and will address them with our team to ensure improvements are made. If you have specific details you'd like to share or if there's anything else we can do to address your concerns, please contact us. We hope you have more positive experiences on your future travels. Safe journeys!Sincerely, Hotel Manager

6/10 Okay

Terry

Business traveller
Disliked: Cleanliness, amenities
Dirty little place. Long tem renters on first floor noisy. Room had not been cleaned when checking in.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 29, 2023
Dear Terry,We apologize for the cleanliness issues you encountered during your stay and for the inconvenience caused by noisy long-term renters on the first floor. Cleanliness and comfort are important to us, and we understand your frustration. We will address these concerns to ensure a more satisfactory stay for future guests.Sincerely, Hotel Manager

2/10 Terrible

Jaylon

Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 14, 2023
Dear Jaylon,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

4/10 Poor

Harry

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Wasn’t too clean and unsafe
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 24, 2023
Dear Harry,We're sorry to hear about your concerns regarding cleanliness and safety during your stay. Your feedback is important, and we take it seriously. We will investigate and address these issues to ensure a more comfortable and secure experience for our guests in the future. Sincerely, Hotel Manager

6/10 Okay

Kray

Liked: Staff & service
Helpful kind staff
Stayed 2 nights in Oct 2023
Response from Hotel Manager on Oct 15, 2023
Dear Kray,We're delighted to hear that you found our staff to be helpful and kind during your stay. Your positive feedback is greatly appreciated, and we will continue to provide the best service to all our guests. If you have any additional comments or suggestions, please don't hesitate to share. Thank you for choosing our hotel, and we hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Hotel Manager on Oct 15, 2023
Dear M,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convient to restaurant.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 28, 2023
Dear William,Thank you for your 5-star review! We're glad you found our hotel convenient to restaurants. We hope you had an enjoyable stay and look forward to serving you again.Sincerely, Hotel Manager

8/10 Good

Margo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the people that work that are very nice and the checks on you often
Stayed 4 nights in Sep 2023
Response from Hotel Manager on Sep 27, 2023
Dear Margo,We appreciate your positive feedback regarding our friendly staff. It's great to hear that they provided attentive service during your stay. If you have any suggestions or feedback on how we can make your next visit even better and earn that extra star, please don't hesitate to share. We look forward to serving you again in the future!Sincerely, Hotel Manager

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 27, 2023
Dear George,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

2/10 Terrible

Shelby

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not feel safe and the room was dirty. We didn’t stay more than 20 minutes before we decided to cut our losses and leave.
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 25, 2023
Dear Shelby,We're extremely sorry to hear about your negative experience. Your safety and comfort are our top priorities, and we regret that we fell short during your visit. Please accept our sincerest apologies for the cleanliness and overall condition of your room. We take this feedback seriously and will address these issues immediately to ensure a better experience for our future guests. If you wish to discuss this further, please reach out to us.Sincerely, Hotel Manager

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Ok if needing a cheap place to sleep
Bed was hard, pillows were soft, room was clean, AC was cold, breafast was mediocre.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 24, 2023
Dear Guest,Thank you for sharing your feedback from your recent stay. We appreciate your comments and are glad to hear that you found the room clean and the AC effective. We'll take note of your feedback regarding the bed, pillows, and breakfast. Guest input is valuable to us as it helps us improve our services. If you decide to stay with us again in the future, please let us know if there's anything specific you'd like to see improved. Your comfort is important to us.Sincerely, Hotel Manager

8/10 Good

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great place
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 20, 2023
Dear Jessica,We're thrilled to hear that you had a great experience at our place. Thank you for your positive feedback, and we look forward to welcoming you back in the future!Sincerely, Hotel Manager

8/10 Good

Cindra

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Extra charges
The motel was fine. The problem was I forgot my pillow when I called to see if I could have them send it to me. They said they have the pillow but I took one of theirs instead and that they were charging me $50 for it I denied taking one of their pillows and place of my own hundred dollar therapeutic pillow, but they were still going to charge me. I asked to talk to the manager who wasn’t gonna be in until Monday so I called on Tuesday Monday I was busy call Dan Tuesday called on Wednesday was told they had a family family emergency and he wouldn’t be in until the following Tuesday , I threaten to give a bad report and I finally did get the credit back for the $33 of the 50 and then a day later I got the remaining balance credited back to my card but they still have my pillow. They won’t send it back to me , along with my dirty clothes that were inside of it
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 20, 2023
Dear Cindra,We have noted your concerns as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. Nevertheless, we have reached out to the appropriate team leader concerning the underlying matter. I'm sorry for any inconvenience.Sincerely, Hotel Manager

2/10 Terrible

Shannon

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 8, 2023
Dear Shannon, We have noted your 1-star review.I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.Sincerely,Hotel Manager

10/10 Excellent

Kimberly

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 6, 2023
Dear Kimberly,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 28, 2023
Dear James,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

4/10 Poor

Tracy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Clean better
I felt uncomfortable. My stay wasn’t good. If you look in the restroom it looks like someone smeared feces on the wall and house keeping didn’t clean it up good. On the wall by the bed there was also a brown stain. It felt so uncomfortable. I didn’t stay I got up and found another hotel. The hotel towel looked like they had been handled with motor oil and then washed. It was not pleasant.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 11, 2023
Dear Tracy,We're truly sorry to hear about the uncomfortable and unsatisfactory experience you had during your stay. The cleanliness and condition of your room do not meet our usual standards, and we apologize for any distress this may have caused. We take your feedback seriously, and we will address these issues with our housekeeping team to ensure a better experience for future guests. We apologize for any inconvenience you may have experienced. Thank you for bringing this to our attention.Sincerely, Hotel Manager

6/10 Okay

Carla

Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 1, 2023
Dear Carla,Thank you for the review and rating of 3 out of 5. Kindly give us some opinions, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback. I hope you will visit us again soon.Sincerely, Hotel Manager

8/10 Good

Veronica

Liked: Staff & service, property conditions & facilities, room comfort
We will stay here again!
The microwave oven needs upgrading. As we were checking out we saw a roach. I didn’t like having to pay $50 deposit for damages. The shower was the best!
Stayed 3 nights in Sep 2023
Response from Hotel Manager on Sep 6, 2023
Dear Veronica,Thank you for sharing your feedback with us. We value your opinion and appreciate your input regarding the areas you found satisfactory and those that could be improved. Based on your observations, we will work towards enhancing the hotel's amenities and services. We hope to welcome you again soon.Sincerely,Hotel Manager

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet. Convenient. Lots of restaurants around. Just off the interstate. Nice place
Stayed 2 nights in Sep 2023
Response from Hotel Manager on Sep 5, 2023
Dear Kimberly,We're pleased to know that you had a nice and quiet stay at our hotel and found it convenient due to its location near the interstate and various restaurants. Thank you for your kind words, and we hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and the room was great !! We will definitely be coming back here . Thank you you so much
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 4, 2023
Dear Steven,Thank you for your fantastic 5/5 rating and your kind words about our staff and room! We're thrilled to hear that you had such a wonderful experience and that you plan to return. We look forward to welcoming you back and providing you with another excellent stay.Sincerely, Hotel Manager

10/10 Excellent

Kemit

Stayed 1 night in Aug 2023
Response from Hotel Manager on Sep 1, 2023
Dear Kemit,Thank you so much for the perfect 10/10 rating! We're absolutely thrilled to receive such positive feedback. It's a great honor to know that we met and even exceeded your expectations during your stay. We look forward to welcoming you back again soon.Sincerely,Hotel Manager

6/10 Okay

Joseph

Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 30, 2023
Dear Joseph,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked the room late so security had to check me in He was nice enough to drive me from the front to the vending machines then to my room stayed to make sure my key worked
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 28, 2023
Dear Thomas,We appreciate your positive feedback about the security staff's assistance during your check-in. It's great to hear that they went the extra mile to ensure your comfort and convenience. If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We hope you had a pleasant stay overall.Sincerely, Hotel Manager

10/10 Excellent

Haashim

Stayed 2 nights in Aug 2023
Response from Hotel Manager on Sep 13, 2023
Dear Haashim,Thanks for the stay and the great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings, which motivate us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and quiet..
Stayed 1 night in Aug 2023
Response from Hotel Manager on Aug 23, 2023
Dear Maria,Thank you for your feedback! We're pleased to hear that you found the hotel clean and quiet during your stay. We strive to provide a comfortable and peaceful environment for our guests. We hope to have the chance to welcome you back in the future!Sincerely, Hotel Manager