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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsProperty Amenities
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
The Viva Wyndham Maya All Inclusive lies on the Caribbean Sea, three km (two mi) from Playa del Carmen in the upscale Playacar community.
In addition to the sandy beach, guests have access to a freshwater pool with a swim-up bar, a spa tub, tennis courts, windsurfing, and a health club with personal trainers. For additional charges, Renova Spa provides services such as massages on the beach under open-air palapas, temporary Mayan tattoos, and hair styling including Caribbean braids.
Buffet dining is available for all meals, and theme restaurants offer Mediterranean, Italian, and Mexican fare. Guests may also enjoy à la carte dining at a companion resort, one hotel away (approximately 500 meters). Entertainment includes nightly live performances in a 600-seat theater, and complimentary admission and drinks at the disco.
The live show Viva Circus features acrobatic stunts, juggling, and flying trapeze acts. Guests who wish to join in on the show's action can partake in interactive trapeze lessons or a juggling workshop.
Child-friendly amenities include a children's pool, playground, clubhouse, and Kids Club.
Additional amenities include a tobacco shop, jewelry store, and a photo center (surcharges apply).
Room Amenities
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Guestrooms at Viva Wyndham Maya have private balconies or patios that overlook the resort's vibrant tropical gardens. Included are satellite TVs with music stations and U.S. cable channels. Minibars are replenished daily with complimentary bottled water and soft drinks. Direct-dial telephones with voice mail are also provided, as are in-room safes.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities include:
Land activities include:
Lessons/classes include:
Kids' club
Entertainment
Not included
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Guests can also enjoy dining facilities at a companion resort, Viva Wyndham Azteca All Inclusive, one hotel away (reservations required, limited space).
La Terraza - Buffet-style restaurant. International cuisine. Themed dinners. Breakfast, lunch, and dinner.
Portofino - À la carte Mediterranean cuisine. Reservations required. Nightly dinner.
Hacienda Don Diego - À la carte Mexican cuisine. Reservations required. Nightly dinner.
Miramare - À la carte pizza and pasta restaurant. Reservations required. Nightly dinner.
The resort also provides a cocktail and snack bar, lobby bar, swim-up bar, and a disco bar. All are open from early morning to late evening, while the disco bar opens in early evening.
Recreation
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
Among Viva Wyndham Maya's many recreational facilities are a large freshwater pool, spa tub, sun terrace, and a health club with complimentary personal training. Tennis courts, a rock-climbing wall, and a trampoline are other fitness choices.
Complimentary group lessons are offered for windsurfing, sailing, tennis, Caribbean dance, and introductory scuba diving. A daily activities program includes water aerobics and beach volleyball. At night, guests head for the 600-seat theater to watch live entertainment and to dance at the resort's disco.
The resort's diving center offers PADI certificate courses for scuba divers (surcharges for diving courses, certification, and trips). The staff can help arrange other opportunities, such as archaeological site tours, fishing, horse riding, and sport fishing charters (surcharges apply). Designed by Robert Von Hagge, the 18-hole Playacar Golf Club (surcharge) is a 10-minute walk from the resort.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Promotions
Honeymoon Promotion
Honeymooning couples who book a minimum three-night stay will receive the following at check-in:
Copy of marriage certificate is required at check-in.
Showing 1 - 10 results (of 325) · See more Viva Wyndham Maya Resort - All Inclusive reviews
out of 325 reviews
“Excellent Stay”
I truly recommend this hotel. It's very close to the downtown Playa Del Carmen area and the surroundings are very safe. The hotel rooms are nice and clean. The restaurants were very good. The beach is beautiful. I highly recommend this place. The ONLY bad thing was that the room did not have a small fridge. But unless you really need that, this place was perfect. I found the hotel on the smaller side compare to other all inclusive that I have been to, but that was perfect. Also the buffet food was pretty good. Try to go to Cocobongo Disco. It's really a good time. The hotel staff was a lot of fun and did everything possible to make us feel home. The pool is a bit small but again, who cares? We were there for the beach. Enjoy, high five to this place.
“Would recommend”
Very nice hotel, located on a sandy beach. Nice territory. Interesting activities; trapeze was a nice extra to regular volleyball, archery, bingo, darts, water sports etc. Staff is friendly. Animation team was great; night shows was a good quality given that they're produced not by professional preformers, some were great dancers and fun to watch. The food was delicious, big variety in the buffet, plus you can go to a a-la-carte restaurant (3 at the hotel and 3 others at Wyndham Azteca), not to mention all the coctails that are available to you with all inclusive. The only drawback was the humidity in the room. All the clothes and the linen were wet, which got a bit annoying at the end (we've been there for 2 weeks). Overall, we enjoyed our stay and would definitely recommend to go there.
“"Great First Visit - Can't Wait To Go Back To Mexico"”
This was our first trip to Mexico and was not too sure what to expect and with reading some of the reviews on Expedia was a little nervous. However, my family and I had a wonderful time at the Viva Wyndham Maya and would recommend it to anyone. All staff were friendly and helpful. My children (10 & 15) had a wonderful time with the (kids club) staff. They really try to involve everyone in having a good time. The buffet offered a wide variety of fresh food and the a la carte resturants served very enjoyable meals. The resort is within walking distance to shops but a taxi is only $5. Our room was a bit small for four people but comfortable and clean. We felt very safe within Playacar and would recommend the area for a family vacation.
“honeymoon was awesome”
the hotel was great and service was excellent. right on the beach and a beautiful view.
“Pleasantly Surprised”
After reading the reviews on this hotel, we were not sure exactly what we were getting into, however, we were pleasantly surprised. The hotel is great, the food at the three restaurants was fabulous, the buffet was your average buffet, however, you could always find something you liked. The staff were nice to us, and very helpful. The beach was fantastic, we never had a hard time finding a chair near the pool or the beach even though you are not permitted to save a seat. I would definitely go back again.
“Good Hotel, worth what I paid”
Though they're still redoing the beach (3/17/07), there is a lot of beach available for laying out and swimming, it just doesn't look as pretty with sandbags, etc. The all-inclusive food was pretty good. You should try to stay 8 nights, as you will get 3 "coupons" for advance reservations and can do almost half your trip in one sitting at the reservation desk (get there before 8am when the daily queue forms; without a coupon, you can only reserve the day of). The buffet is just fine for dinner as well, pasta made-to-order, various meats, salad, soups, etc. Drinks are normally a little light, but just ask for extra alcohol and you will be set. The nightly "entertainment" is themed, and generally not enetertaining, so only go if you plan to drink. During the day, classes/aerobics etc are offered poolside, and if you are layin out nearby, you will be invited many times to join in. I found the staff to be helpful and very nice: when we called guest services for additional towels, we received them immediately or within 10-15 mins (i will warn you the beds are a little hard, and the pillows are very flat). Overall, i recommend thsi hotel for the beach and proximity to cute shops/other hotels (the hotel area feels very safe), but if you're looking for fantastic food and a kid/whistle free environment, you might want to check somewhere else.
“Great Place for a Family Excursion”
It is a great hotel for a 1-2 weeks family vacation, and we are glad that we took the all inclusive option. Because it was worth the money: The rooms are fine, a llitle used, but perfectly cleaned every day. The food was great considering the number of people served three times a day: great variety and quite healthy (if you choose the right stuff). Animation: Just great and engaging, for kids as well as for parents. A very friendly bunch of people, very attentive, from Kids Club to Sports crew (Try the cicus!!!) to Night Show Gang. You may get annoyed once in a while because of the 5 people standing in front of the bar (there are always some folks who need their first cocktails right after 10am), but the guys at the bar know how to entertain all customers. Some equipment is a little worn out (in the gym or the boats on the beach) . Single problem: Very difficult booking for the special dinners in one of the three menu restos. But that's a minor thing. WE really enjoyed it !!!
“cant wait to go back”
i go every year for 7 years now
“Best choice ever!”
We were there with our toddler and it was the best choice ever. The Staff - especially the Animation and at the service - were so friendly and great poeple. The evening-shows were great, not cheap because the stage-deco and the costums and the dancers ware all so good. The beach was perfect - white sand and clean. The drinks and food were great. Negative: The pool was not huge, but big enough with a great bar and child-area (and having the ocean next to it you don't really need a pool:-) and it was a bit sad that the playground is behind fences and not open all the time. Great stay - will go there again! Good price - and you get a lot more then you expect.
“Wish I was still there!!!!!!!!!!!!”
We just got back from a weeks' vacation at the Viva Maya. I would definitely recommend this hotel to anybody. It was fabulous!!!! The water and beach were just gorgeous. The grounds were really nice and the rooms were good too. The food was good and we had no problem getting reservations for the restaurants. For the deal we got through Expedia, it couldn't have gone any better. If you want a great, affordable vacation, this is the place to go. Playa Del Carmen was just great. No security issues, was very safe and the 5th Avenue shopping was great. All in all it was a great vacation. I wish I was still there!!!!!!!!
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Showing 1 - 10 results (of 325) · See more Viva Wyndham Maya Resort - All Inclusive reviews
The preferred airport for Viva Wyndham Maya Resort - All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 53.1 km / 33 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
