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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| Deluxe Junior Suite - All Inclusive | |||||||||||||||
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| Golden Junior Suite - All Inclusive | |||||||||||||||
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| Emerald Junior Suite - All Inclusive | |||||||||||||||
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| Golden Swim Up Jr Suite - All Inclusive | |||||||||||||||
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Property Amenities
This All-Inclusive, adults-only resort is arrayed along a palm-fringed beach at the edge of the clear Caribbean Sea. Lounge chairs and thatched palapas dot the white sands, and hammocks sway in the gentle breezes.
The All-Inclusive rate includes meals and beverages at on-site restaurants and bars, daytime activities, evening entertainment, and unlimited snacks and drinks from in-suite minibars. (Bottled wine, some water activities, and other amenities may not be included in the rate.)
Other highlights include nightclub, outdoor tennis court, private beach and beach towels, luxury day spa, water sports, and a large pool with a bar. The hotel provides tour/ticket assistance, piano, and microwave in the lobby.
The resort also features weekly fiestas/theme nights with buffets and entertainment (outdoors; subject to weather conditions).
Room Amenities
Rooms
The three story Valentin Imperial Maya All Inclusive offers spacious junior suites with balconies or terraces overlooking the sea, pool, or lush tropical gardens. Beds feature luxury linens; some rooms also offer pillow menus.
Flat-panel TVs come with satellite channels and DVD players. Wired internet access is complimentary; cables can be rented from the front desk for a refundable deposit. Clock radios with iPod docking stations are bedside. Minibars are stocked with unlimited soft drinks, water, and beer. Marble bathrooms feature hydromassage tubs and separate showers. Bathrobes and slippers are provided.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities. Please note items that are not included; these require a surcharge.
Food and beverages
Entertainment
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
A complimentary breakfast with buffet and à la carte options is provided each morning.
Le Marchè Buffet Restaurant - International cuisine served amongst tropical gardens and ponds. Continental and buffet breakfast; lunch, dinner, and late dinner. Located in the main Restaurants and Bars Building.
L'Alsace - Gourmet restaurant with wine-pairing menu. Open for dinner each evening. Air-conditioned.
Restaurant Mar - Seafood with Cajun, Mexican, Peruvian, and Caribbean influences. Dinner.
Restaurant Tierra - Prime steaks prepared on the grill. American-Argentinean side dishes. Open-air ambience with panoramic sea views. Dinner.
Il Olivo - Pasta and other Italian specialties.
Ginger - Menu includes Japanese dishes. Dinner only.
La Hacienda - Mexican food for dinner each evening.
Room service - Available 24 hours a day.
Don Miguel Main Lobby Bar - Elegant bar serving national and international liquors.
Bars - Eleven bars located throughout the property, including two swim-up bars in the main pool, a terrace bar, a sports bar, a theater bar, and a cigar bar.
Guests have unlimited access to nine walk-in restaurants; no reservations required.
Recreation
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 765) · See more Valentin Imperial Maya All Inclusive reviews
out of 765 reviews
“Excellent Staff”
extremely curtious staff that do not make you feel pressured to tip
“cannot wait to go back”
It rained the whole time, and was still enjoyable
“Perfection.”
It was fantastic. The staff, cleanliness, food, drinks, (the no kids rule) - exceptional.
“Best Resort In Cancun / Rivera Maya”
My fiancé and I spent a week at Valentin Imperial Maya and we had a wonderful stay. We have been to Cancun about four times and this was the best by far. The service was exceptional and probably the highlight of our stay. The beach was perfect with a solid mix of clean beach and coral that was full of colorful fish perfect for snorkeling. It was also perfect for folks looking for a quiet relaxing stress free vacation. We went to almost all of the restaurants and never a complaint, we especially liked the sushi and French restaurants. There were plenty of free activities available such that we didn’t leave the resort all week. We went to the spa for couples massage and it was so great we went back two days later. I could spend all day giving you reasons to go to the Valentin but just hit click and see for yourself, this place is the best and for the price it is a steal. Highly recommend!
“GREAT VACATION”
TRAVELED WITH 2 OTHER COUPLES. ROOM READY AT 10:00AM. DID NOT HAVE TO STORE LUGGAGE, BUT WAS PREPARED TO DO SO. UPGRADED TO OCEANFRONT ROOMS NO CHARGE. EVERYONE IN MY PARTY WAS PLEASED. ONE ROOM HAD TROUBLE WITH AIRCONDITIONING THE OTHER WITH SPA TUB. BOTH WERE FIXED WHEN THEY CALLED FRONT DESK. MY ROOM DID NOT HAVE ANY PROBLEMS. YES WALKING INVOLVED BUT IT IS BEAUTIFUL AND RELAXING. BEACH GREAT AND POOLS AND BOTH POOL SWIMUP BARS SUPER. WE DID PLAY THE TOWEL GAME FOR SHADE. SOME PEOPLE DID NOT SHOW UP FOR 4-5 HOURS. THAT IS ANNOYING. THEY DO NEED MORE SHADE ON THE BEACH BUT THERE ARE PLENTY OF CHAIRS AVAILABLE. FOOD WAS FINE AND HAD LITTLE WAIT AT RESTAURANTS. DID GO TO 2ND CHOICE ONE NIGHT AS IT WAS 90 MIN WAIT AND WE WERE HUNGARY. THAT SAID I ENJOYED HAVING A FEW PREMEAL DRINKS. WE WERE NOT HUNGARY AND BREAKFAST BUFFET AWESOME. WORKOUT ROOM SMALL AND CROWDED IN EARLY AM. JUST GO WALK THE GROUNDS. MUST BE 3/4 MILE TO THE ROAD. STAFF FRIENDLY. BEACH VENDORS FOR SILVER ETC THERE IN AM. PRICES REASONABLE. WILL RETURN SOMETIME AND HIGHLY RECOMMEND THIS RESORT FOR OVERALL VALUE, FOOD, AND CLOSENESS TO AIRPORT.
“Best food at an all inclusive place”
Amazing
“Amazing time!”
We spent 5 days at the Valentin Imperial Maya. We had six people in our party. When we arrived we were greeted with champagne. Our rooms were upgraded. The room was very nice and clean. The grounds and pools were amazing and so clean! The food was great especially the japenese restaurant, we did the habachi style dinner it was amazing!Service in the restaurants was a little slow especially in La hacienda( mexican restuarant). Tip is included in the price but we did tip, the staff works really hard. We will definantly stay there again!
“Probably one of the best resorts”
The staff was extremely pleasant and accomodating. The facilities were wonderful. It was easy access to the beach. Everything was wonderful except our experience with Dollar Rent-a-car. We will never use Dollar again.
“Good value and a great experience at the Valentin Imperial Maya”
We were impressed with the condition of the hotel and grounds, the size of the room and the amenities. No kids makes a big difference at an all-inclusive resort. This was a much more relaxing and enjoyable vacation than others where kids were allowed. The food was good, especially the French restaurant. Men must wear pants at that one... The beach was perfect- big waves, beautiful turquoise water. The staff couldn't have been friendlier. Overall a wonderful trip!
“Beautiful Resort that met all of our expectations!”
The grounds are beautifully maintained. The beach was very nice, half is rocky and half is not, so you get to see some baby fish in the tide pools and relax on the beach. Service is phenomenal. Food was good at the French, Japanese, and Mexican. It was alright at the italian. It was not great at the seafood, and was terrible at the steak place. Room Service was on time during regular hours, but the food and service was terrible after hours. The shows at the resort were very entertaining and are worth checking out. We had one of the on-site photographers, Raffa, take some engagement photos which turned out amazing. He did an extremely professional job and it was an easy choice to buy the photos. To get to Playa del Carmen it is approx. $20 by Cab, or approx. $3/person on the public bus (get the bell hop to drop you off at the entrance, walk all the way across the highway when going to playa del carmen, a mercedes type van will slow down to pick you up with a plack in the window saying playacar/playa del carmen). It is very easy to do and saves some cash. I never felt like we needed a flashlight like some other reviewers. Also the walking is not that bad, but you probably wouldnt want to wear high heels. We bought tours through Emir Marcos with Hotel Extras (first kiosk on left where all the brochures are, have cash though as the exchange they give you costs 5% on top of your credit cards international fee - Visa 2%).
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 765) · See more Valentin Imperial Maya All Inclusive reviews
The preferred airport for Valentin Imperial Maya All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 30.4 km / 18.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
