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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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| 1 Bedroom Deluxe Suite Ocean View - EP Sleeps 4 | |||||||||||||||
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| 2 Bedroom Deluxe Master Suite Ocean View - Sleeps 6 | |||||||||||||||
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| Deluxe Junior Suite Ocean View with kitchenette - Sleeps 2 | |||||||||||||||
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Property Amenities
What to expect:
Offering elegance in a splendid natural setting, inspired by the grand old haciendas or estates of the Yucatán, The Royal Haciendas is an exceptional vacation hideaway. Nestled on the shores of a sheltered bay that is perfect for snorkeling and swimming, it is a five-minute drive from Playa del Carmen, at the heart of the Riviera Maya, and just 30 minutes from Cancun International Airport.
Just steps from the beach, the spacious suites (1613.07 & 1689.71 ft2) have every creature comfort, including private balconies with whirlpool tubs.
Amenity Highlights:
The resort has extensive pool areas and gardens, sports and activities, restaurants, bars, a dive center and a tour desk for sightseeing trips. Or you can relax in true Riviera Maya style with a massage at the Spa before slipping into a hammock and letting the warm sun and gentle breeze do the rest.
Insider Tip: Enjoy a romantic candlelit dinner on the beach in front of La Palapa del Sol restaurant.
Property Amenities:
The full-service Spa offers a tempting collection of therapies designed to pamper body and soul. The latest facials and body scrubs harness the finest natural ingredients from land and sea, time-honored herbal lore and scientific research to restore skin and boost energy levels. A variety of massages are available and there is a beauty salon.For the sports-inclined, The Royal Haciendas offers tennis courts, a state-of-the-art fitness center, snorkeling, kayaks and scuba diving trips. A walk through the gardens and along the beach is also a wonderful way to start the day. Open daily, The Royal Haciendas Activity Center offers a fun program of games, sports, crafts and other pastimes for children and adults. The line up includes yoga, snorkeling, volleyball and Spanish and Latin dance classes for adults and beach games, sand castle building and face painting for children.The world’s second longest reef lies on the doorstep and The Royal Haciendas is the perfect spot to start exploring the underwater kingdom. The on-site dive center offers diving and snorkeling trips to a variety of dive sites in the Riviera Maya and the island of Cozumel, lessons, certification, wall, wreck and cave dives.The in-house travel agency helps guests plan an action-packed sightseeing schedule to ancient Mayan cities, nature reserves, family theme parks, catamaran cruises and much more.Guests at The Royal Haciendas have their own Concierge to assist them during their stay.
Room Amenities
Rooms
Spacious and comfortable, the tastefully decorated and fully furnished two-bedroom, two-bathroom suites sleep up to six people and offer up to 1,689.71 square feet of living space for you and your family. The kitchen is equipped with everything you need to prepare breakfast, a light lunchtime snack or even a three-course meal, and the spacious ocean-view terrace is perfect for al fresco dining under the stars.
The beautifully appointed one-bedroom suites at The Royal Haciendas sleep up to four people. They have a king-size bed, a bathroom with double sinks, a fully equipped kitchen, a living area with pull-down Murphy beds, a dining area and a private ocean-view terrace with a whirlpool tub for two, sun beds and seating for four.
The junior suites have two beds, a kitchenette, a bathroom and a door leading out on to a smaller balcony with seating for two people. Unit amenities include daily maid service (except on Sundays and official Mexican holidays), central air-conditioning, flat screen TVs, DVD players, free wireless internet access, telephone, safety deposit box, iron and ironing board, hair dryer, fridge, cooker, dishwasher, microwave, coffee maker and toaster. All units are non smoking.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Renovations and Closures
This property is closed from 8 September 2012 to 14 September 2012 (dates subject to change).
Dining
Los Murales – Cuisine and art go hand in hand for an unforgettable dining experience. Mouthwatering seafood, live music and magnificent wall mosaic murals. Reservations required.
La Palapa del Sol – This tropical thatched restaurant offers spectacular panoramic views of the beach and the Caribbean. The menu features seafood, steaks and Mexican and International dishes. There are theme buffets on different nights during the week.
Aqua Grill – Casual poolside dining for lunch, two sites and popular Pool Bar happy hours. The menu selection includes ceviche, seafood tacos, hamburgers, wraps, sandwiches and salads.
Haciendas Express – Convenient food-to-go counter for casual villa dining and pizza ordering service.
La Rotonda – Popular lobby bar with large screen TV for sports, movies and music videos, entertainment, live music and karaoke. Daily happy hour.
Renovations and Closures
This property is closed from 8 September 2012 to 14 September 2012 (dates subject to change).
Recreation
There are four large pools at The Royal Haciendas, two of which are lap pools and the other two are Infinity pools with pool bars. Whirlpools and hammocks provide an additional touch of luxury and there are separate pools for children.One of the most beautiful beaches in the Riviera Maya, the bay at The Royal Haciendas is a magical spot for sunbathing, swimming or walking. Guests can don a snorkel mask and explore the coral reef or paddle a kayak through the calm waters.
Spa
The Royal Haciendas has a full-service luxury Spa offering an exclusive collection of herbal, fruit and marine therapies and a beauty salon to complete the pampering experience. The Spa features the finest facials and body wraps by Thalgo, Eminence Organic Skin Care and Murad, three of the world’s leading skincare companies. The Spa also offers a wide range of massages including classic favorites such as the relaxing, sports and deep tissue massage and Hot Stone, Lomi-Lomi, Swedish and Lymphatic Drainage services. Massages can be arranged on request to take place on the beach, terraces and in the suites. A variety of Spa packages featuring two or three treatments is available and for the ultimate in luxury, guests can book a Thalgo Marine Ritual. The Royal Haciendas Spa recipe for relaxation includes the use of an exclusive line of massage oils and essences made from native herbs, flowers and fruit found in the Yucatan Peninsula.The Spa Wet Area features Sauna, Steam Room, a Jacuzzi, Relaxation Lounge, lockers and more. Guests can purchase sun, skincare and Spa products for home use in the Spa Boutique.The Royal Haciendas has a Fitness Center featuring the latest cardiovascular equipment, weight machines and a trainer. Guests can purchase daily and weekly Gym Passes.
Showing 1 - 10 results (of 37) · See more The Royal Haciendas reviews
out of 37 reviews
“Perfect for family”
We had a great experience at Royal Haciendas. The hotel grounds and living spaces were impeccably maintained. The service personnel were helpful and friendly at all times. The pools were fantastic for our young children. We enjoyed the buffet meals at La Palapa regularly; in particular, the morning breakfast and the themed dinners were great (though a little expensive). There were many activities available for the kids and adults alike, and we enjoyed as many as we could. The resort was very friendly for our small children (1 year and 4 years). They provided a crib and a highchair for our unit, which was great. The crib was really made for a small infant, though, and our toddler was able to climb out. We would have brought a pack-n-play of our own if we would have realized that in advance. The on-site grocery store was very convenient if you didn't want to drive to the Walmart. This was a first-class place to stay !
“This is a time share not a hotel so you will have to change rooms every Saturday.”
This is a time-share not a hotel and unless you own your particular unit you will be required to move every Saturday. Because we checked in on a Sunday, we were assigned 3 different rooms for a 14 day stay and had to move twice! In addition, although we had booked an ocean view room on Expedia we were told by the desk that this is never a guarantee. The resort is outstanding in all ways but the Saturday move meant that we felt that we lost 1/2 day of vacation time every week. If your vacation is from Saturday to Saturday and you are prepared to accept whatever room is available you will not be disappointed. The rooms are beautiful, the grounds amazing, and the beach has the softest sand imaginable. Except for the Saturday moves, we loved this place.
“Royal Haciendas a Wonderful Destination!”
My husband and I stayed 5 nights at the Royal Haciendas, April 6-11. This was one of the most immaculate properties we have ever visited. We had a suite on the first level and the decor of the suite was very tastefully done. The granite couter tops were a nice touch as well as the hot tub on the patio. We arrived around 1 pm and were taken directly to our suite. I booked through Expedia and although this resort is a time share property they must book some rooms out to non members like us. Now a word about the time share: we had barely gotten into our room when we were called about attending an orientation. After politely saying "no". We were still called a couple more times. Not alot of pressure, you just need to be a little more firm. After we didn't show up for the orientation they pretty much left us alone. We ate at the larger palapa restuarant one night for the prime rib, it was pretty expensive and not the best I have ever had. We did eat at the smaller restaurants and ordered in from the express a couple nights, food good and prices fairly reasonable. The market had all the basic sundries and and food items we needed. We bought breakfast items there and had breakfast in every morning. The beach was very pretty, however right in front of the palapas there were a few rocky places, but not enough to hinder swimming. You can walk about 50-100 yards up the beach to a much better swimming area. This was a beautiful place and we will certainly visit again.
“Loved having a suite with a kitchen!”
We loved this hotel! We actually stayed one week through an Interval International exchange via and one night through Expedia. We loved having a kitchen to eat breakfast, lunch, and leftovers. The rooms are stunning and clean. The best was the hot tub on the balcony and table to eat outside. The pool is clean, warm, and beautiful. The beach was good but not great. No problem with chairs at either pool or beach and the beach is private. I would stay here again!
“Great place to stay”
This was a great place to stay in the Playa del Carmen area, very close to downtown and the resort itself is is fantastic. Great rooms, beach was very nice and the pools were excellent. Food at the resort was good, we went downtown every night for dinner and found some great restaurants in town. i would highly recommend this place to anyone.
“I would go back.”
wonderful hotel. everything was perfect. fine restaurants on the premises. very clean. well set up and organized. snorkelling on the coral reef of the hotel's beach was amazing - different corals and fish. don't even need to go in water over your head to see lots! taxi ride to town is a reasonable price. they have social activities, aerobics in the pool etc
“YEP, GOING BACK!”
What a fantastic resort. I have stayed at some very fine hotels and resorts, and this absolutely was up there. The beach was well groomed, with plenty of chairs. The pools were beautiful. The jacuzzi tub on the deck was a perfectd surprise (and romantic)!! Our suite had a full kitchen, and with the little grocery store on the grounds, it was a great way to have a breakfast in the room, or leftovers from the restaurants! Staff was friendly and full of smiles. Wouldn't hesitate to recommend this hotel/resort to anyone. Go, you will be glad you did!!
“Beautiful Time Share Resort”
My five-year-old and I spent a wonderful week at The Royal Haciendas. It is truly a beautiful resort. The entire resort sparkles, it's so clean! Our room was small, but nicely appointed, including a small kitchenette (microwave, coffee maker and small fridge). I particularly appreciated the sunken tub. We had a nice little deck with an ocean view. The resort has some gorgeous pools. We liked the pool that was nearest to the ocean. The resort is right on the ocean. There are adult and children activities Mon.-Fri. The activities staff is wonderful. They helped a great deal to make my son's trip memorable. There are some downsides to the resort, but none that would keep me from coming back. Here are a few: (1) The food is only so-so and is expensive. The best food we had was from the "Lapa Lapa Express" (basically like room service); (2) It's a time share, so be prepared for a sales pitch; (3) the "hot" tubs were mostly luke cool; (4) Although the resort is only about 20 minutes from downtown Playa, the last free shuttle leaves downtown at 6:00 p.m., meaning you must take a cab home. Also the free shuttle fills quickly, so it's necessary to reserve well in advance; and (5) When it's rainy, which it was for two days of our trip, there really isn't a whole lot to do, particularly for little ones.
“Great Sandy Beach in Playa”
Super beach, great service, and really clean. Hotel wait staff were excellent.
“The Royal Haciendas was great”
Our third trip to Playa del Carmen, and the best yet!
TripAdvisor Traveller Rating:
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Showing 1 - 10 results (of 37) · See more The Royal Haciendas reviews
The preferred airport for The Royal Haciendas is Cancun, Quintana Roo (CUN-Cancun Intl.) - 46.1 km / 28.7 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
