Thank you, we will share with our staff

Dear guest, Thank you for visiting Secrets Silversands Riviera Cancun for your getaway. For us, it was a pleasure to host and serve you in our resort during your stay. We are happy you had a great time during your stay and wish to thank you for taking the time to share your experience with this community. Hope to have the chance to host you again in the near future. Best regards,

Dear guest, We are happy to know that you had an excellent time and that we exceeded your expectations during your stay at Secrets Silversands. We are glad to learn that you have enjoyed your vacation with us. We look forward to hosting you soon. Sunny Regards from Puerto Morelos

Dear guest, Thank you for your suggestions on how we can make our hotel even better, I have passed these comments along to Management for further review. Overall, we take such comments very seriously and you can be assured that the necessary re-training measures are being instituted to prevent recurrences in the future. With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service. Sincerely,

Dear guest, Thank you for taking the time to write and share your recent experience at Secrets Silversands. We sincerely look forward to welcoming you back on a future occasion and provide you with the exceptional Unlimited-Luxury® that characterizes our brand and resort. Kind regards,

Dear guest, Thank you very much for your detailed suggestions. Our guest’s feedback is truly important for us and we will consciously revise all of your remarks. Please be certain that your comments will not be overlooked. We would love to have the opportunity of hosting you back to redeem your confidence in our resort and service. With this said, we look forward to having the opportunity of hosting you back on a renewed opportunity to redeem your confidence in our resort and service. Sincerely,

Dear guest, Thank you for taking the time to share the overview of your recent stay at our resort. Our guest's feedback is truly appreciated in our constant commitment to improving our service levels. We are sorry if the beach was not as expected, we would like to mention that there is a big wave of seaweed arriving from the Caribbean and Atlantic seas since the month of February and it affects all the Caribbean shores randomly through the month. Unfortunately, there is nothing we could do but we can assure that it does not have an ecological or sanitary impact on our beach. The recommended process it’s to bury it under the sand as it will turn into sand itself naturally. Thank you once more for your feedback as it helps us to identify our opportunity areas as we are constantly working on enhancing our services and facilities. Warm regards,

Dear guest, Thank you for taking the time to share such a detailed overview of your stay. Our guests’ feedback is truly appreciated in our constant commitment to improving our standards of service. We sincerely look forward to welcoming you back on a future occasion and provide you with the exceptional quality and service that characterize our brand and resort. Warm regards,

Dear guest, Thank you so much for taking the time to rate our resort with 10 out of 10 at this platform. It is important for us here at Secrets Silversands Riviera Cancun to read the opinions of our guests. We are so pleased that we have reached our goal of treating you to the vacation you deserve. We hope to have the opportunity of hosting you again in the near future! Cordially,

Dear guest, Thank you for staying at Secrets Silversands Riviera Cancun during your vacations. For us, it was a pleasure to host you in our resort. We are glad to know that you shared your experience with this platform about your stay with us. All the comments from our guests are important to us. Hope you give us the chance to offer you a remarkable experience again. Sincerely,

Dear guest, Thank you for choosing Secrets Silversands Riviera Cancun as your hosts for your holidays. For us, it was a pleasure to serve you during your stay. Hope to have the chance to host you again at our resort. Kind regards,

Dear guest, Thanks to your very important and constructive feedback we are able to identify opportunity areas and this will help us to improve our service level and we will do our best to prevent this situation in the future with any of our guests. We sincerely hope to welcome you again at our resort on a future occasion so we can have the opportunity to redeem ourselves. Warm regards;

Dear guest, We are disappointed to learn you did not have a pleasant experience while staying with us. We very much appreciate your feedback that allows us to continue improving our facilities and services. We are looking forward to having the honor to welcome you again to regain your confidence with our service. Sincerely,

Dear guest, Thank you very much for rating us 5 out of 5. This helps us monitor that we are maintaining high standards of service. Come back to Secrets Silversands soon! Best regards,

Dear guest, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as this allows us to improve our service levels and product. Hope you give us the opportunity to host you again for another great experience. Kind regards,

Dear guest, We would like to thank you for choosing our resort as your host on your recent getaway to our destination. It was a pleasure to have you at home, and we appreciate that you have taken the time to share your experience in this platform. We are very glad to learn that your stay was a most pleasant one and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We highly appreciate your kind comment and we have shared it with our team. We sincerely hope we can have the pleasure of being your hosts again in the near future. Warm regards,

Dear guest, Thank you for taking the time to write your comments regarding your recent stay. We apologize offer you an apologies for not completely fulfilling your expectations and we are deeply sorry for the inconveniences you encountered. Hopefully, you will give us an opportunity to host you in the future to regain your confidence with our service. Sincerely,

Dear guest, Thank you for staying at Secrets Silversands Riviera Cancun during your vacations. For us, it was a pleasure to host you in our resort. We are glad to know that you shared your experience on this platform about your stay with us. All the comments from our guests are important to us. Hope to have the chance to host you again at our resort. Kind regards.

Dear guest, Thank you for taking the time to write a review about your stay in our resort. We appreciate your constructive comment about our food, we will definitely take them into account to improve. We hope that our resort will become your choice destination for your future holidays and helping you create lasting and enduring memories. Cordially,

Dear guest, Thank you for taking the time to write and share your overall positive recent experience at Secrets Silversands. Being a resort committed to offer high-quality experiences we appreciate and take into account all comments and recommendations since we know they are the key to improvement. We look forward to hosting you again and offer you the truly remarkable and impeccable experience that you deserve. Warm regards,

Dear guest, Thank you for taking the time to share an overview of your stay through this mean. Your comments are really important for us to keep improving. Hope to have the chance to host you again in the near future. Best regards,

Dear guest, Thank you for taking your time and write a review at this platform about your recent experience at our resort. Thank you for taking your time and write a review at this platform about your recent experience at our resort. We have taken your comments very seriously and you can be certain that the necessary retraining measures are being instituted to prevent recurrences in the future. We are working on a daily basis to exceed our guests’ expectations and would love to have the opportunity to host you again in the near future to offer you a remarkable stay. Warm regards,

Dear guest, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Expedia reviews. We appreciate your kind comments of our resort and look forward to welcoming you back in a not too distant future. Best wishes,

Dear guest, Thank you for visiting Secrets Silversands Riviera Cancun for your getaway. For us, it was a pleasure to host and serve you in our resort during your stay. Thank you for taking the time to share an overview of your stay through this mean. Your comments are really important for us to keep improving. Hope to have the chance to host you again in near future. Best regards,

Dear guest, Thank you for taking the time to write and share your overall positive recent experience at Secrets Silversands. Being a resort committed to offer high-quality experiences we appreciate and take into account all comments and recommendations since we know they are the key to improvement. We look forward to hosting you again and offer you the truly remarkable and impeccable experience that you deserve Kind regards,

Dear guest, On behalf of the entire staff at our resort, we would like to take this opportunity to Thank you for again choosing our Resort over numerous others in the area, to enjoy your stay in the Riviera Maya. Please accept our sincerest apologies for any inconvenience caused during your stay at our resort. We hope that our resort will become your choice destination for your future holidays and helping you create lasting and enduring memories. Best regards,

Dear guest, Thank you for sharing your feedback through this mean. Your comments are truly valuable for us, as they enable us to improve our service levels and product. We have taken your comments very seriously and you can be certain that the necessary retraining measures are being instituted to prevent recurrences in the future. With this said, we look forward to having the opportunity to host you back in the next future, to redeem your confidence in our resort and service. Warm regards,

Dear guest, We appreciate the time that you have invested in writing an overview of your stay with us. We are delighted to read that you’ve enjoyed our restaurants our warm customer service. We are sorry that you did not appreciate the dress code, but that is part of our brand and concept of luxury. We look forward to welcoming you back in a not too distant future.

Dear guest, Thank you for choosing the hospitality of Secrets Silversands Riviera Cancun, and for taking the time to write a review about your recent holidays with us. We are very happy to read that you enjoyed your stay in our beautiful resort while you appreciated our Food & Beverage options, and our entertainment activities. We have strived to deliver the most unforgettable experience to our valued guests. We look forward to having the pleasure of hosting you back very soon. Sunny regards,

Dear guest, Thank you for choosing Secrets Silversands Riviera Cancun as your hosts for your holidays. For us, it was a pleasure to serve you during your stay. We apologize for not having been able to exceed your expectations regarding the beach. Unfortunately, we have no control over mother nature. Hope to have the chance to host you again at our resort. Kind regards.

Dear guest, We appreciate the time that you have invested in writing an overview of your stay with us. And also we want to thank you for your comments about our service, especially from the entertainment staff. It is wonderful to read that you are planning to come back, our team looks forward to having you back in a not too distant future.