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All-Inclusive Beach Resort in Playa del Carmen

In Playacar

This 5-star all-inclusive beachfront resort is in the heart of the Riviera Maya, in Playa del Carmen.

Pools, beach

Sandos Playacar Beach Resort & Spa has 9 pools, 4 tennis courts, a private white-sand beach with direct access from the property, and easy access to championship golf.

Private balconies

The 438 Sandos resort guestrooms include minibars and in-room safes, and private balconies or terraces with garden or ocean views.


All-Inclusive Details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included.

Food and beverages

  • All meals, snacks, and local beverages included

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities

  • Bicycling
  • Fitness facilities
  • Tennis
  • Volleyball

Kids' club

  • Supervised activities for children between 2 and 18 years old

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Not included

  • Airport transfers
  • Childcare
  • Use of golf cart
  • Use of golf equipment
  • Golf green fees
  • Laundry/dry cleaning services
  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Spa/beauty facilities and services
  • Offsite tours
  • Transportation to offsite activities

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General

Sandos Playacar Beach Resort & Spa All Inclusive is nestled among lush gardens and is perfect for adults and kids. During the day, guests enjoy the swimming pools, tennis courts, game room, and water sports center, with kayaks, wind surfers, and snorkeling equipment. Otherwise, they can relax on the private white-sand beach with direct access from the property. Beach towels are available.

The hotel also has a fitness center, gift shop, and boutique. Guests may borrow bicycles to explore the local area. The resort also features the Lite Teens Club, a Kids’ Club, archery, and a miniature golf course, all in an environment surrounded by nature.

Sandos Playacar has a shopping area, a Cupcake Café, room service 24 hours a day, and a wide variety of buffet and a la carte restaurants serving everything from casual meals on the beach to elegant gourmet dinners. The resort has an open-air auditorium for nightly shows and a disco where guests can dance.

As with all major hotels in the area, the Sandos Playacar Beach Resort & Spa has a water-purification system.

  • Poolside bar
  • Swimming pool - children's
  • Spa services on site
  • Concierge services
  • Free breakfast
  • Health club
  • Nightclub
  • Bar/lounge
  • Event catering
  • Business center
  • Banquet facilities
  • Business services
  • Audiovisual equipment
  • Multilingual staff
  • Porter/bellhop
  • Doorman/doorwoman
  • Security guard
  • 24-hour front desk
  • Safe-deposit box at front desk
  • Currency exchange
  • Medical assistance available
  • Babysitting or childcare
  • Gift shops or newsstand
  • Shopping on site
  • Hair salon
  • Dry cleaning/laundry service
  • Pool table
  • Arcade/game room
  • Garden
  • Air-conditioned public areas
  • Supervised childcare/activities
  • Full-service health spa
  • Free Wi-Fi
  • Number of outdoor pools - 9
  • Wired (high-speed) Internet access - surcharge
  • Express check-in
  • On private beach
  • Designated smoking areas
  • Tours/ticket assistance
  • Sauna
  • Laundry facilities
  • Elevator/lift
  • Total number of rooms - 438
  • ATM/banking
  • Snack bar/deli
  • Tennis on site
  • Area shuttle (surcharge)
  • Turkish bath/Hammam in spa
  • One meeting/conference room
  • Rooftop terrace
  • Luggage storage
  • Number of floors - 3
  • Room service (24 hours)
  • Number of restaurants - 11
  • Private beach - direct access
  • Free outdoor parking
  • Beach towels
  • Airport transportation (surcharge)
  • Year Built 2004
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Internet

Available in some public areas: Free Wi-Fi, Wired (high-speed) Internet access - surcharge


Parking

Free outdoor parking


Room Amenities
  • Hypo-allergenic bedding available
  • Balcony
  • Climate control
  • Air conditioning
  • Phone
  • Refrigerator
  • Minibar
  • Complimentary bottled water
  • Extra towels/bedding
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • Satellite TV service
  • Plasma TV
  • In-room safe
  • Iron/ironing board (on request)
  • Desk
  • Rollaway/extra beds available
  • Cribs/infant beds available
  • In-room massage available
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Dining

Festival Buffet: Main Restaurant

Iztapala: Pool Buffet & Snack Bar

Riviera Blue: Pool Snack Bar

Il Piemonte Buffet: Italian Buffet

Asiana: Oriental Restaurant

Gourmet: French Restaurant (adults only)

El Gaucho: Argentinean Steak House

Fogo de Janeiro: Brazilian Rodizio Restaurant

Mediterranean: Mediterranean Cuisine

Bagel Casual a la carte: Bagel bar on the beach

La Bambola Bar: Crêperie – Coffee – Sports Bar

Lite Teen Club: Arcade & Teens' Disco (12-17 Years of age)

El Agave Blue: Beach Bar & Snack Bar

La Mision Disco: Discotheque

Cupcake Cafe: Coffee Shop with WiFi

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Recreation

Sandos Playacar Beach Resort & Spa has an activities staff to coordinate tennis, swimming, water polo, snorkeling, kayaking, windsurfing, and beach volleyball. A fitness room and bicycles are available for guest use. The resort has 4 swimming pools and 4 tennis courts, and it also features a private white sand beach with direct access from the property.

Two 18-hole championship golf courses are nearby (fees), as are fishing charters and Mayan ruins to explore. The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Golfing nearby
  • Golf - driving range nearby
  • Personal motorized watercraft on site
  • Dock nearby
  • Windsurfing nearby
  • Snorkeling nearby
  • Boating nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Water skiing nearby
  • Aerobics nearby
  • Running track/path nearby
  • Tennis nearby
  • Volleyball nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding/rental nearby
  • Parasailing nearby
  • Skydiving nearby
  • Fishing nearby
  • Rowing or canoeing nearby
  • Playground nearby
  • Complimentary bicycles on site
  • Table tennis nearby
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Spa

Sandos Playacar Beach Resort & Spa All Inclusive offers spa services, health and beauty treatments, Turkish bath, hair salon, and fitness facilities. Guests under 18 are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Thai massage
  • Sports massage
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Minimum age to access spa is 18
  • Sauna in spa
  • Massages
  • Body treatments
  • Facial treatments
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • Accessible path of travel
  • In-room accessibility


Check-in

Minimum check-in age is 21

Check-in time starts at 3 PM


Check-out

Check-out time is noon


Payment types

Accepted at this hotel: American Express, MasterCard, Visa


General

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Additional Details

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.


Details

Romance Promotion

Book a stay now in any room category (except Standard) and receive the following:

  • Bathrobes for use during stay
  • Welcome basket of fruit, bottle of wine
  • Honeymoon/anniversary distinguishing on room's front door
  • Discount at spa and on motorized water sports
  • Basket with aromatherapy amenities
  • Romantic dinner at a la carte restaurant (reservation needed)
  • 6 x 8 picture during dinner with Mexican-style photo frame

    At time of booking, guests must enter "Romance Promotion" in the Special Requests box to receive this promotion. When indicating "Traveler and room preferences" during booking, click on the link that says: "I have a special request."

    Visit guest services at the hotel to receive promotion benefits. Applicable to all room types, except Standard Room. Other restrictions may apply.

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