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Playacar Palace All Inclusive

4.5 star property
Ocean-view property with a swim-up bar, near Quinta Avenida
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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Playacar Palace All Inclusive

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Outdoor pool, pool umbrellas, sun loungers
Superior Deluxe Honeymoon Suite Ocean View - King Size Bed
2 bars/lounges, swim-up bar, poolside bar
Lobby
Separate tub and shower, jetted tub, designer toiletries, hair dryer

Overview of Playacar Palace All Inclusive

8.8

Excellent

Popular amenities

  • All-inclusive
  • Restaurant
  • Bar
  • Room service
  • Breakfast included
  • Pool

Explore the area

Playa del Carmen, QROO
  • Popular LocationLahna Ristorante1 min walk
  • Popular LocationCasa Mariachi2 min walk
  • Popular LocationCarl’s jr Playa2 min walk
  • Popular LocationEl Bodegón Criollo2 min walk
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Room options

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

  • 525 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Ocean View - Kids & Teens Free

  • 527 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Superior Walk Out Suite Ocean Front - Kids & Teens Free

  • 527 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Superior Governor Suite Ocean View - King Size Bed

  • 525 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Superior Deluxe Partial Ocean View - Kids & Teens Free

  • 527 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 525 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

Room Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

About the area

Playa del Carmen

Playacar Palace All Inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is near theme parks and on the beach. Xcaret Eco Theme Park is a popular attraction and the area's natural beauty can be seen at Playa del Carmen Main Beach and Maroma Beach. Xaman Ha Aviary and Cenote Chaak Tun are also worth visiting. Looking to get your feet wet? Scuba diving, snorkeling and parasailing adventures can be found near the property.

What's nearby

  • Quinta Avenida - 3 min walk
  • Playa del Carmen Maritime Terminal - 5 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach - 19 min walk
  • Playacar Golf Club - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • Carl’s jr Playa - 2 min walk
  • Senor Frog's - 4 min walk
  • El Sabrosito del Fogon - 4 min walk
  • Krispy Kreme - 3 min walk
  • Starbucks - 3 min walk

About this property

Playacar Palace All Inclusive

All-inclusive property located in Playacar
Close to Quinta Avenida and Playa del Carmen Main Beach, Playacar Palace All Inclusive provides free full breakfast, a swim-up bar, and a poolside bar. With amenities like a white sand beach and sun loungers, this property is the perfect place to soak up the sun. Indulge in a massage, a facial, and a manicure/pedicure at Awe Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants. Yoga classes and fitness classes are offered at the gym; Playacar Palace All Inclusive also has a terrace, shopping on site, and a garden. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon.
Other perks include:
  • An outdoor pool and a children's pool, with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking and valet parking
  • A roundtrip airport shuttle (surcharge), smoke-free premises, and coffee/tea in the lobby
  • Multilingual staff, an elevator, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 201 rooms feature comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-compatible safes and air conditioning.
More amenities include:
  • Jetted tubs, designer toiletries, and hair dryers
  • 21-inch LED TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties
Dining availability limited at one or more venues

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM–11:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 21-inch LED TV with premium cable/satellite channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 49 per person (roundtrip)
  • Airport shuttle fee per child: USD 49 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the health club or spa tub
Guests under 18 years old are not allowed in the spa

Frequently asked questions

Does Playacar Palace All Inclusive have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Playacar Palace All Inclusive?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Playacar Palace All Inclusive on Apr 16, 2024 start from CA $513.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Playacar Palace All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Playacar Palace All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Playacar Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Playacar Palace All Inclusive?

Check-out is at noon.

Does Playacar Palace All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 49 per person applies.

Are there all-inclusive benefits at Playacar Palace All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include aerobics classes, dance classes, yoga classes, and more.

Where is Playacar Palace All Inclusive located?

Nestled on the beach, this Playacar property is within a 5-minute walk of Paseo del Carmen and Quinta Avenida. Playa del Carmen Main Beach is 0.3 mi (0.6 km) away.

Playacar Palace All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 520 out of 845 reviews" "
Rating 8 - Good. 204 out of 845 reviews" "
Rating 6 - Okay. 57 out of 845 reviews" "
Rating 4 - Poor. 35 out of 845 reviews" "
Rating 2 - Terrible. 29 out of 845 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, a one block walk to the mall and 5 th avenue. The beach and the water were beautiful although high tide kept us off it often. The food was great, restaurants booked up early though so we didn’t try them all.
Stayed 6 nights in Dec 2023

8/10 Good

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The best place to eat is Momo the waiter Jhonatan was amazing. We had great time and great dinner .
Stayed 7 nights in Feb 2024

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite, friendly, seemed genuinely interested in their work.
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah L

Travelled with partner
Staff was awesome
Stayed 8 nights in Jan 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't have been nicer or more accommodating. The food was just okay. Limited restaurants. They didn't publicize activities. You had to go ask each day what was going on. And so things were missed.
Stayed 7 nights in Jan 2024

10/10 Excellent

Kim, Bismarck

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the views of the resort, all of the staff was super friendly! We took advantage of the spa, which was an amazing experience, along with the access to the sister resort in Cozumel! I would definitely stay here again!
Stayed 4 nights in Jan 2024

6/10 Okay

Lisa

Travelled with partner
Liked: Cleanliness, staff & service
The buffet was average , like the location ,. The floors are very unsafe when wet .
Stayed 7 nights in Jan 2024

10/10 Excellent

Cara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the central location yet still relaxing atmosphere at Playacar Palace. The cafe was a favourite and we enjoyed visiting the Cozumel Palace for the day where same privileges applied. Dining options were good and provided enough opportunity for variety across our week stay. One criticism is the cool temperature of the rooms which persists even when the aircon is turned off - apparently a fan is constantly on the reduce humidity build up in the rooms. The beach, although rough, was preferred by our children (12 and 9) but we ended each day in the pool and spa watching the sun go down- really idyllic! All in all, a great stay.
Stayed 7 nights in Jan 2024

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Jan 2024

General hotel information

Reasons to Book
Outdoor Pool & Great Location
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.5