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Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
The majority of amenities, activities, and gratuities at this Occidental Grand Xcaret are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Hotel facilities include: a health-and-beauty spa complete with sauna, steam room, and spa tub with various kinds of massage and body and facial treatments; a state-of-the-art fitness center; a business center with Internet access; and an indoor/outdoor children's activities center that includes video games, a pool, and a playground. Activities for both adults and children begin in the morning and run until well after dark. Among them are water aerobics, dance lessons, beach volleyball, and bicycle tours. Like all major Mayan Riviera hotels, the hotel is equipped with a water-purification system.
Room Amenities
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This Occidental Grand Xcaret offers 769 guestrooms and suites, located in a number of small three-story buildings surrounded by gardens, pools, and river channels. There are no elevators. All rooms are spacious, and feature contemporary dark-wood furniture and barefoot-friendly tile or marble floors. Bathrooms contain a roomy, marble stall shower with a bench and a marble vanity but do not include a tub. Each room has a balcony or terrace furnished with table and chairs to enjoy ocean or pool views.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as tennis. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Land activities include:
Lessons/classes include:
Games include:
Kids' club
Entertainment
Not included
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information).
Sample menu for D'Oriental
Appetizers:
Main courses:
Desserts:
Le Buffet - Located at the center of this all-inclusive resort, in the main complex. This large, high-ceilinged casual-dress restaurant serves international buffets for breakfast, lunch, and dinner.
Sample menu for Sonora Grill
Appetizers:
Main courses:
Desserts:
Sonora Grill - The Mexican state of Sonora is cattle country and this steakhouse celebrates the state with Western decor and grilled steaks, seafood, chicken, and pork. Dinner only. Reservations and resort wear required.
Los Olivos - In a relaxed ambience reminiscent of a seaside Mediterranean spot, Los Olivos serves Italian food. Dinner only. Reservations and resort wear required.
Sample menu for Los Olivos
Appetizers:
Main courses:
La Hacienda - This colorful dinner house features Mexican specialties. Dinner only. Reservations and resort wear required.
Sample menu for La Hacienda
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Main courses:
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D'Oriental - Red walls, wood ceiling, hanging paper lamps, and a parasol create an Asian atmosphere for Chinese, Japanese, Thai, and Indian food. Dinner only. Reservations and resort wear required.
El Pescador - This open-air, beachside restaurant shaded by an enormous palapa serves seafood. Reservations and resort wear required for dinner.
Sample menu for El Pescador
Appetizers:
Main courses:
Desserts:
Pacos Tacos - Located on the dining arcade's upper level, this casual snack spot features light Mexican fare. Open-air terrace seating in the evening.
La Piazza - Adjacent to Pacos Tacos on the dining arcade's upper-level terrace, La Piazza serves antipastos, pizza, and desserts in the evenings. Casual dress. Reservations not required.
El Lago - This spot by the main pool in the resort's Flamenco lodging section features light lunches and snacks.
Kids Club - Features kid menu favorites.
Royal Club - Reserved for Royal Club guests only. Relaxed but elegant, this serves meals in an all-white setting of draped muslin and table linen. Air-conditioned and roofed by a palapa.
Lobby Bar - Open late morning to midnight.
Terraza Bar - Open late afternoon to late night.
La Bodeguita Bar - Open evenings only.
Pool Bars - In both Flamenco and Cangrejo areas. Open late morning through the afternoon.
The Hundido Bar - Flamenco area. Open late morning through the afternoon.
El Lago Bar - Located at the main pool. Open late morning through the afternoon.
Beach Club Bar - Open mid-morning through the afternoon.
Beach Bar - Open mid-morning through the afternoon.
Sport Bar - Open late afternoon until the wee hours of the morning.
Palenque Disco - Open from late evening.
Recreation
The majority of recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
Non-stop activities at this resort cover a wide range of interests: stretching and jogging sessions, pool games, contests, tournaments, bingo, and tennis clinics. Guests also can take advantage of the resort's location by exploring the local area on ecological and cultural hikes as well as on bicycle tours.
Popular activities nearby include deep sea fishing for mahi mahi and blue marlin; scuba diving at Barracuda reef with a sunken ship, and snorkeling. Golf enthusiasts can take advantage of the 18-hole par 72 course designed by Robert Von Hagge, which is 10 km (6 miles) away. Hotel staff can help arrange local area activities.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 364) · See more Occidental Grand Xcaret All Inclusive reviews
out of 364 reviews
“Second Time Around”
Our trip in early December was the second time we have visited the Grand Occidental Xcaret at this time of year. We were a group of six adult relatives this year and ten last and find that the all inclusive atmosphere is ideal for group travel. We love the meandering paths and small buildings for bedrooms. Beautiful pools and beach area lagoon, plenty of bars and restaurants to choose from.
“Absolutly Stunning”
I have traveled to many places and stayed at many hotels. This is one of the best hotels that you will find anywhere. I would highly recomment this hotel to anyone. You will be pampered and well taken care of. The grounds, the staff and the food are magnificent. You will enjoy this hotel.
“Will for sure be going back next year or sooner.”
The resort was very nice. It had everything to do right there without travelling anywhere else. The staff was friendly and very helpful. Lots of daily and nighttime entertainment and activities.
“A Fabulous Experience”
We had a excellent time! The grounds at this hotel were beautiful! Perfect for families! The cleanliness was superb! The best part, however, was the entertainment. The nightly shows were great, and all the activities were terrific. There was never a second of boredom here! The pools were great, and our kids had a great time exploring. There were some great photo opportunities, from the forest to the ruins to the beach to the animals. The architecture and design of the hotel was impressive. All of the staff was great. I would not recommend this hotel for those with trouble walking, as everything was spaced out a lot. The food was pretty good, nothing special, but was very kid friendly. The beach, while small, was beautiful. The bars were fabulous and convenient. We had an incredible time and highly recommend this hotel!
“Fabulous service, definitely going back!”
The hotel staff was very attentive and accomidating. The facility was very clean and very well kept. There was so much to see and do that you wouldn't really need to leave the resort. We loved the Xcaret park, which was just a short walk to the entrance. We didn't find anything that we didn't like. This was a last minute decision to stay here and we were so glad that we did!
“2010 Paradise”
This hotel is Fabulous! It seems overwhelming at first but just take an hour to walk around & follow the signs & you will get to know the place. Do not fall for the note that there is a gift for you at th reception area, there they will try to talk you into an appoinment to sell you a time share. That is a waste of time. Make sure you make your reservations that day you check in for the week. However, the buffet was wonderful. Breakfast, lunch & dinner had exceptional food. So much to choose from but you have to love differnet and tasty food. If you like plain, basic no tasting food, this is not the place for you. They do have the basics though all the time, burgers, hot dogs & chicken fingers for those afraid to try something different. They only have corona & modelo beer no light beer at all & the drinks are watered down & they use bottom shelf stuff. The surroundings are magnificent! The shows are excellent! the staff was over the top friendly, just treat them with respect & tip the maids they will leave you xtra towels. Make sure you take a trip to Xcaret. Don't need the 2 day pass, one day is more than enough. the beach there is Fabulous , make sure you go prepared.
“lying by the pool!!!”
My wife and I had a wonderful time at the Occidental... we lay by the pool, we napped, we walked in the grounds, we sat by the sea, we visited Xcaret park, we did nothing. It was great!!!!! the hotel was very nice, and very well laid out. nothing was more than a few minutes walk away. The staff were all very helpful and attentive. We wanted for nothing. The food was great. Great selection and tastes great. We ate breakfast overlooking the sea every day -it was fabulous. The Buffet was also good - we ate lunch there many times. As for the A Le carte selection - we tried a few of them, but our favourite was definately the mexican restaraunt (La Hacienda). If you getthe chance - I say go!!!
“Great for families, We will go back!”
We loved this hotel! Our 6 year old had a great time at the kids club and the mini disco each night. The pools were well maintained and not too crowded. The staff made sure we had everything we needed and were very friendly. We were pleased with the food and had no trouble making reservations for the specialty restaurants. Even the waitstaff at the buffet went out of their way to accomodate us. We will definitely return!
“Ready to go back”
This was our second visit to this hotel, and we can't wait to go back. The grounds are so beautiful and well kept. The rooms are wonderful, but spread out if you have difficulty walking.
“Great place”
Just returned from this hotel and had a great time. Being all-inclusive, I was concerned about the food quality, but there was no need - it was great. You can stroll into the adjecent Xcaret park in less than 5 minutes.
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Showing 1 - 10 results (of 364) · See more Occidental Grand Xcaret All Inclusive reviews
The preferred airport for Occidental Grand Xcaret All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 56.5 km / 35.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
