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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
Three of the Grand Oasis Riviera Maya's four pools are located by the beach and are designated quiet pools; the fourth is at the back of the property with two swim-up bars and is the site of daily activities. Guests have access to two lighted hard-surface tennis courts (surcharge for night use), a multipurpose court, and a pitch and putt course. An on-site spa offers beauty treatments for a surcharge and yoga classes, and guests can work out at a fitness center. Nightly performances take place in the hotel's air-conditioned theater.
Grand Oasis Riviera Maya guests receive complimentary exchange privileges for all facilities at the other six Oasis resorts, including access to all food and beverage outlets.
Room Amenities
Rooms
The majority of amenities, activities, and gratuities at Grand Oasis Riviera Maya All Inclusive are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This Riviera Maya resort's 308 air-conditioned guestrooms are located in six buildings of two and three stories (no elevators). The buildings are connected by walkways made of seashell and stone; buildings are screened by lush tropical landscaping.
Rooms are decorated in a modern Mexican style using earth tones, with tile or marble floors and wood-and-iron furnishings. Bathrooms have porthole windows and deep tubs and Roman-style showers (step-in shower with high sides).
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price. Guests do not have to pay extra for onsite activities such as snorkeling. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Entertainment
Not included
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort (scroll up to the All-Inclusive Details section for more information). Guests enjoy day facilities, including food and beverage outlets, at six partner resorts (transportation not provided).
Arrecifes - Buffet service for breakfast, lunch, and dinner. Guests may dine indoors or outside on the terrace with ocean views.
Careyes - À la carte Mexican nouvelle cuisine. This restaurant caters to an older audience and does not allow children under 12 years of age. Dinner only; reservations required.
Dos Lunas - À la carte Italian cuisine prepared with Caribbean accents. Breakfast, lunch, and dinner served. Reservations required for dinner.
Akeru - Seafood served Asian-fusion style. Dinner only; reservations required.
Serape Grill - Tex-Mex and grilled specialties served rodizio style for lunch and dinner. Reservations required for dinner.
Sushi Beach Bar - Beachside snack bar with drinks, snacks, and daily lunch service.
Snack La Terraza - Snacks and sandwiches served noon to evening.
This resort has seven bars, including swim-up bars, health bars, and a club-house bar.
Entertainment
Daytime activities include various lessons, such as cooking, cocktail, and dance; live nightly entertainment features two Vegas-style shows.
Recreation
The hotel provides complimentary nonmotorized water sports and equipment, including snorkeling, surfing, and kayaking. Tennis, soccer, and beach and pool volleyball are other popular activities. An introductory scuba-diving lesson is offered in a pool. Night tennis carries a surcharge. A pitch and putt course is located at the entrance to the resort (surcharges for clubs and balls). Additional activities, including PADI scuba-diving certification and deep-sea fishing, are available through the on-site dive center and nearby marina and incur a surcharge.
Golfers can arrange tee times for the 18-hole course at Playacar Golf Club, 35 km (22 mi) away. Guests can also enjoy horseback riding within eight km (five mi).
The recreational activities listed below are available either on-site or near the hotel; fees may apply.
Spa
One spa is located near the beach and features a variety of treatments (surcharges apply). A second spa, located near the garden pool, offers outdoor treatment rooms along with a Mayan-type Temascal Sauna.
Promotions
Honeymoon Program
All honeymooners staying at an Oasis hotel will receive a complimentary upgrade to suite accommodations (where available) or best possible accommodation (based on advance request and subject to availability); a bottle of champagne in their room; and one free night on their first anniversary's return trip (minimum five-night stay) to the same hotel. Anniversary trip includes room category upgrade and bottle of champagne.
Reservations for the anniversary trip must be made via the same tour operator and for the original plan purchased. Anniversary trip requires minimum five-night stay.
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
Senior Program
Guests 60 years of age and older will receive an upgrade to next available category or best available room.
At time of booking, when indicating traveler and room preferences, guests must enter "Senior Program" in the Special Requests box to receive this promotion.
Showing 1 - 10 results (of 191) · See more Oasis Tulum reviews
out of 191 reviews
“je conseil !!!”
EXCELLENT HOTEL !!!! alimentation très variée et très appréciable
“Lovely, relaxing resort with a beautiful beach and friendly staff”
Be Live Riviera Maya was beautiful...we expected a basic resort as it was such good value but we were amazed by the gorgeous beach, good food and friendly staff. The resort is very clean and we felt very well looked after, no one was bothering us and the staff were very helpful (we had an awful experience with United Airlines that lost our luggage for 2 days!). The food was great in the buffet and restaurants, especially Mexican cuisine, as were the drinks! The resort is best for couples and people wishing to relax, it's not a family resort which is just what we wanted. We are not used to all-inclusive holidays and I'm sure there are hotels much flashier than this one but we were very pleased and will be coming back next year.
“Going back soon . . .”
The staff at this resort is wonderful!! They are all friendly, helpful and some are VERY funny. The food and drinks are okay. The beach is gorgeous with terrific snorkling. For a relatively inexpensive all inclusive, Oasis Akumal is a true gem! If you are looking for a laided back, unpretentious experience, this is the place for you.
“I WOULD RETURN”
The beach is amazing!! You can snorkel right from the beach. It gives a wonderful feel to the hotel. The people are nice especially the workers. If you are looking for relaxation, this is the right place. Evening entertainment ends at a generally good time for the young group as well as our older group. The hotel caters to all types of people. A vacation is what you make out of it. Look for negativity, you will find it. You have a positive outlook and you will have a great time. I did a mother and daughter vacation and my mother loved it. Everthing from the food to the atmosphere fit her needs. We had a wonderful time while we were there (through April 29th).
“Honeymoon Heaven”
We LOVED our trip!! Only negative things I could say is that we tried to stay another day and they were unaccomodating. A few couples we met said their rooms on the 2nd and 3rd floors were hot and the A/C didn't work well, but we were on the first floor with no issues at all!! The beach was a matter of steps off of our patio.
“Fantastic Resort”
I have been on the mayan riviera few times, in some considered better hotels of 5 stars, but this is far the best. Excellent position, with a beautiful reef; excellent service; excellent fodd ( i'm in the food business for almost 20 years) and a very friendly atmosphere. I will definetly go back and bring some of my freinds and family.
“Grand Oasis Riviera Maya”
Very nice and cosy place. Excellent food from Italian chef. Surprisingly good speciality restaurants.
“Great time”
Helpful and friendly staff. Kudos to Caesar and Guillermo who assisted with luggage that had been lost by the airline. Good ala cartes and no reservations needed. Few and minor line ups (when there were line ups). Always found something to eat at buffet. Excellent hotdog and hamburger luncheon bar b que which was great for kids. Always got a palapa. Clean and comfortable rooms. No problems with AC, washrooms, hot water. It was not super busy the week we were there and seemed to get a lot busier the day we were leaving. Great beach for snorkelling and kids as it is protected by the reef. We have been there twice and would go again in a heartbeat.
“Relaxing, Romantic and can't wait for our next visit”
This resort is more than I dreamed. The staff is excellent. The food is gourmet and delicious. It was great to experience different foods and cultures on one property. The mix of passengers from all over the world makes the experience terrific. Don't miss the Cafe Delmar on the roof for nighttime drinks and a real romantic atmosphere. The rooms are well furnished and the views from all the rooms are great. No oceanview were available but our gardenview was perfect.
“Would suggest to anyone a great place to stay”
I told everyone that staying at the Grand Oasis Riviera Maya was way more than I thought it would be. Everyone there was so nice and wanted you to have a great time. The food was excellant and the room was clean. We had such a wonderful time. I just wanted to stay there forever!!!
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Showing 1 - 10 results (of 191) · See more Oasis Tulum reviews
The preferred airport for Oasis Tulum is Cancun, Quintana Roo (CUN-Cancun Intl.) - 87.6 km / 54.4 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
