NOW Sapphire ~ A True Gem in the Riviera Maya! Posted 15-Dec-2014
Just returned from our 4th stay at the NOW Sapphire, a trip we've made each December. With so many places to choose from in the Riviera Maya, I can honestly say that based on all of our past visits, the NOW Sapphire feels like "home" to us ~ there's a comfort level that we've achieved, among other things, which keep us coming back each year. The 20 minute ride from the airport is a bonus for sure. My first recommendation for anyone who may be interested in staying there is to consider upgrading to the Preferred Club; not only does this offer you the best in terms of room location (oceanfront with a balcony & jacuzzi on the balcony) but exclusive entrance to the private, adult pool, a one hour spa experience & private check-in/check-out in the Preferred Club Lounge, which also offers top shelf liquor, has computers available for use & just a quiet area to relax & read. Service is HUGELY important & the friendly staff will not disappoint in that area. They are welcoming & accommodating. The beachfront area is clean & expansive & you can walk a great distance in either direction on rock-free sand. The 4 restaurants are decent & no reservations are required except for the Hibachi one, I believe. Buffet style breakfast is pretty good & we didn't eat there for dinner so I can't rate it. The resort on the whole is clean, well maintained, all in all, just a great place to stay & is easy to navigate around! It was nicely decorated for Christmas too!
Comment from Hotel Management
19-Dec-2014 by Olivia, Hotel Management
Dear Guest, Thank you so much for your kind words! We are so glad you had a great stay with us and hope you will stay with us in your future travels. It is always good to hear that our staff was reliable and helpful. Any way they can make our guests stay more enjoyable is their priority. We will definitely relay the kind words you wrote about our staff. They would love to hear that their efforts are being recognized. Once again, thanks so much for your stay with us and we hope you choose Now Sapphire Riviera Cancun for your future accommodations in Riviera Maya. Best regards, Olivia Rodríguez Social Media Coordinator Now Sapphire Riviera Cancun